C.H. Robinson puts AI agents to work on ocean, air and customs freight
C.H. Robinson — C.H. Robinson has extended Lean AI into freight forwarding, with AI freight agents now quoting, booking and clearing ocean, air and customs shipments. The pricing engine has issued over 80,000 quotes to more than 3,600 shippers, shrinking day-long or multi-day waits to two or three minutes, and triages thousands of weekly ocean bookings. Customs paperwork time has fallen 23%, freeing brokers for validation and compliance checks.
99 uses AI to flag possible motorbike crashes for its safety team
99 — 99 now flags possible motorbike crashes with Suporte em Tempo Real, an AI incident detection system that reads trip data and escalates suspicious rides without anyone pressing a button. A specialised 99 team reviews each alert and triggers the company's response protocols for partner motorcyclists and passengers. Senior safety-prevention manager Maria Luiza Marcolan places the system alongside Pítia and Atena, two earlier safety AI tools on the platform.
Seibu Railway trials an AI robot to inspect a Tokyo substation
Seibu Railway — Seibu Railway is piloting AI robot substation inspection at Ikebukuro in Tokyo through March 2027. The ugo mini unit tours three times daily, using cameras and AI to read dials, detect faults and log heat, replacing crew trips made at least once a month. With 34 substations, Seibu may widen this rail maintenance robotics.
Northeast Frontier Railway uses AI to check cleaning on five trains
Northeast Frontier Railway — Northeast Frontier Railway runs AI cleanliness checks on trains on five services, two being Vande Bharat Express, with geo-tagged verification, staff tracking and a two-hour complaint deadline. The automated housekeeping audits started 10 October; all joined by 14 October.
Pegasus puts Zingly.ai voice agents on passenger calls
Pegasus Airlines — Pegasus Airlines has Zingly.ai AI voice agents answering passengers on a first live service task after backing the start-up, resolving requests through existing systems. Callers wanting a human reach a Pegasus guest service agent holding the full transcript. Turkish comes first, with conversational call automation reaching the top 10 guest service use cases by mid-2027 at Türkiye's carrier of 43.3 million guests in 2025.
Gol Linhas Aéreas — Gol Linhas Aéreas has opened check-in through ChatGPT, in restricted testing and for all customers from 19 October at no extra charge, free accounts included. Typing @gol in OpenAI's assistant leads to a login on the carrier's site, where travellers pick a seat, confirm the trip and save a boarding pass carrying a QR code. Gol calls this a first for a Latin America airline and step one of a generative AI project.
Airline check-in and customer service agentsg1.globo.com
Zalando's returns are now sorted by AI robots in Germany and Poland
Sereact, Zalando and CEVA Logistics — Sereact, Zalando and CEVA Logistics now run AI returns processing live in Greven, Germany, and Świebodzin, Poland, where Sereact dual-arm robots on the Cortex platform handle fashion parcels. Each garment coming back gets grabbed, recognised and routed without SKU-specific teaching. Pitched as step one of Europe-wide returns automation, the machines absorb repetitive sorting while people move to higher-value jobs.
DTL Transport hauls Fresno produce on Kodiak's autonomous trucks
DTL Transport — DTL Transport began autonomous trucking with Kodiak AI on 22 September, carrying perishables roughly 225 miles from Fresno to a Los Angeles depot via Highway 99 and Interstate 5. A safety driver sits in the self-driving cab. The carrier, with over 100 trucks, tests whether driverless capacity can supplement drivers as volumes climb.
Singapore will use AI to vet ship registrations from 2027
Maritime and Port Authority of Singapore — The Maritime and Port Authority of Singapore (MPA) will bring in AI ship registration during the first half of 2027 to help vet and process applications, MPA said. Routine filings that now need up to three working days should clear in a few minutes, and industry will be invited to pilot trials of the automated vetting.
AI cameras on São Paulo's Raposo Tavares coincide with a 22% fall in crashes
Governo do Estado de São Paulo — São Paulo's state government counts 22% fewer collisions, 67 versus 86, along the 5 km between km 15 and 20 of the Raposo Tavares highway (SP-270) across July and August 2026 compared with 2025, after AI traffic cameras arrived. Serious or deadly cases went from five to one (80%). The devices spot likely mobile use or unbuckled drivers, and a Military Highway Police officer checks each shot before any penalty. The comparison window is brief, and officials gave no share of the decline owed to camera enforcement.
Abu Dhabi uses AI to measure pedestrians' exposure to traffic pollution
Department of Municipalities and Transport, Abu Dhabi — Abu Dhabi runs AI air pollution checks: Exposure AI, built by the Department of Municipalities and Transport with MIT's Senseable City Lab, records live the exhaust walkers breathe. Emission AI adds per-car estimates from dashcam clips, letting planners rank the dirtiest routes, rush-hour habits and car models via pollution tracking by AI.
Abu Dhabi launches Dune agentic AI platform for transport planning
Integrated Transport Centre (Abu Dhabi Mobility) — Abu Dhabi's Integrated Transport Centre unveiled Dune at LIVEX 2026, an AI transport planning platform built with Space42 around the STEAM+ model. Planners test mobility policies, infrastructure investments and public transport projects.
Renting Colombia reports 34% fewer fleet crashes with AI cameras
Renting Colombia — Renting Colombia cut road accidents 34% in 2026 across 13 organisations in Rutas de Vida, an AI fleet safety scheme combining artificial intelligence, telemetry and data analysis. Cameras in over 2,000 vehicles flag tiredness, microsleep, distraction, phone use, crash risk and lane drift, alerting drivers instantly; injuries fell 45.3%. The driver-monitoring results are self-reported and have not been independently evaluated.
Croatia clears Tesla's supervised self-driving system for its roads
Državni zavod za mjeriteljstvo (State Office for Metrology, Croatia) — Croatia's State Office for Metrology granted self-driving approval to Tesla's FSD (Supervised), accepting the Dutch RDW's provisional EU type approval of 10 April 2026. Motorists may let the driver-assist software steer, change lanes, route and park, but must watch the road throughout. Eight European nations have now signed off.
Northeast Frontier Railway launches AI inspection of freight wagon seals
Northeast Frontier Railway — Northeast Frontier Railway (NFR) launched Project DRISHTI, AI freight wagon inspection built with IIT Guwahati, at Maligaon on 25 September. Checkpoint cameras read wagon numbers and check doors, locks and seals for tampering or theft. Hand checks, the General Manager said, struggled at night and in bad weather, which the computer-vision screening addresses.
Seara puts an AI route assistant in 300 delivery drivers' WhatsApp
Seara (JBS) — Seara, part of JBS, has put the uMov.me AI delivery assistant Mari on routes worked by 300 drivers, 2,000 vehicles and 20 distribution centres that handle about 500,000 drops monthly. Drivers speak to Mari through WhatsApp voice notes; the tool tracks each truck using existing company data and alerts sales and back-office teams. Seara wants this route-tracking AI to push successful deliveries to 98.5%.
FAA puts its SMART AI tool into Washington-area air traffic control
US Federal Aviation Administration — The Federal Aviation Administration began limited operations of SMART, an AI air traffic tool, on Monday 21 September at Ronald Reagan Washington National, Washington Dulles International and Baltimore/Washington International Thurgood Marshall airports. SMART (Strategic Management of Airspace, Routes, and Trajectories) fuses 200 feeds, weather and staffing included, and proposes schedule tweaks. FAA staff vet each one; facility managers decide whether the AI scheduling aid's advice is used.
Brenner motorway pilots AI traffic management on 87 km of the A22
Autostrada del Brennero — Autostrada del Brennero is trialling AI traffic management for 12 months on 87 km of Italy's A22, Brenner Pass to Bolzano South, via Valerann's Lanternn. CCTV, sensor, weather, floating-vehicle and historical-incident feeds form one live control-room picture. This motorway AI pilot should flag incidents automatically, rate risk and quicken operator responses.
Czech transport ministry clears Tesla's supervised self-driving system
Ministry of Transport of the Czech Republic — The Ministry of Transport accepted the provisional EU approval of Tesla's FSD Supervised, a Czechia AI regulation step admitting partly automated driving to public roads. RDW, the Dutch authority, issued that clearance on 10 April 2026 under Regulation (EU) 2018/858; recognition rested on article 39. Classed SAE Level 2, the system keeps motorists alert, poised to intervene and wholly liable under these self-driving rules.
Loblaw widens EAIGLE gate automation across its distribution yards
Loblaw Companies Limited — Loblaw Companies Limited is widening AI gate automation to more yards and distribution centres, deepening a tie-up with Canadian firm EAIGLE. EAIGLE's Vision AI, branded AVAC, reads vehicles and captures freight data as trucks arrive, feeding warehouse, transport and yard management software plus ERP. Earlier sites trimmed processing times, smoothed the driver experience and sharpened data accuracy, which prompted the wider automated gate rollout.
Korea will push AI accident warnings to drivers on 50 road stretches
Ministry of the Interior and Safety — South Korea's Ministry of the Interior and Safety has settled a Chuseok Holiday Safety Management Plan pushing AI road safety warnings across 50 crash-prone stretches chosen by AI big data. Those accident-risk alerts surface on the T map navigation service and on roadside electronic signboards through this year's four-day break.
CEVA runs driverless pallet movers inside its Singapore hub
CEVA Logistics — CEVA Logistics is trialling driverless pallet movers at Blue Hub: two Zelostech Z10 autonomous electric vehicles on existing multi-level ramps, shifting stock between floors. CEVA expects at least 4,600 kilograms a year in cut emissions. Zelostech met CEVA via the 2025 CMA CGM Startup Awards; this warehouse automation trial decides whether the vehicles reach other CEVA sites.
Hanjin's AI cameras cut safety violations 60% across 20 terminals
Hanjin — Major safety breaches have fallen roughly 60% at Hanjin Logistics sites running AI Safety Guardian, an AI camera system for warehouse safety now active across about 20 logistics terminals. CCTV feeds are scanned for staff crossing conveyor belts, vehicles flouting site rules, cars blocking pedestrian walkways and unworn hard hats; violations trigger flashing lights, voice warnings and a text alert to safety managers, delivering surveillance-based hazard alerts in real time. Ten locations near greater Seoul launched first, in late July, before expansion into Chungcheong, Gangwon and other outlying regions.
Zagreb robotaxis carry passengers with nobody in the driver's seat
Verne — Verne and Pony.ai put passengers into robotaxis with an empty driver's seat on Zagreb's public roads from 10 September 2026, which both firms call a European first. Driverless robotaxi rides trace a 22-kilometre corridor from Verne's base and a main city business district to Franjo Tudman Airport Zagreb. Since paid operations opened in April the autonomous fleet has covered over 200,000 kilometres and several thousand fare-paying rides, at a mean passenger score of 4.7 out of 5.
Brisbane will time 37 intersections with AI from early 2027
Brisbane City Council — Brisbane City Council said it will hand traffic signal timing at 37 intersections to AI — 22 along Logan Road and 15 along Kelvin Grove Road — in a six-month trial beginning early in 2027. The AI traffic signal system is to read traffic volumes and queue lengths at each intersection and work out the best light sequence from them, learning over time, suggesting interventions to operators and adapting to weather and major events. The council's smart traffic signals plan follows a separately announced trial at one intersection in Petrie, north of the city.
IJM opens an RM18 million AI control centre for three highways
IJM Corporation — IJM opened an RM18 million Smart Highway Traffic Control Centre at the Besraya Loke Yew toll plaza lay-by, watching its Besraya, New Pantai Expressway and Kajang-Seremban concessions through 144 CCTVs, 87 video incident detection systems, 35 automatic number plate recognition scanners and 22 variable message signs. The AI highway monitoring flags congestion, pedestrians on the carriageway, early flood signs, liquid spillage, potholes, dumped rubbish, wrong-way and reversing vehicles, illegal lane changes, hard-shoulder stops and illegal advertising banners and posters, and counts vehicles by class. Works Minister Datuk Seri Alexander Nanta Linggi officiated, and the centre's smart highway data feeds the Malaysian Highway Authority's national traffic management centre.
Uganda Airlines becomes first African carrier to deploy AI scheduling platform
Uganda Airlines — Amadeus will supply Uganda Airlines with SkyWORKS, an AI scheduling in aviation platform, making the carrier the first in Africa to adopt the system. It brings schedule editing, feasibility checks and AI-driven flight planning to support the airline's growing regional and long-haul routes.
Ethiopian Shipping and Logistics automates cargo handling with an AI platform
Ethiopian Shipping and Logistics — Ethiopian Shipping and Logistics unveiled Digital ESL, an AI logistics platform for web and mobile, in Addis Ababa. Importers, exporters and partners place orders, schedule container loading and follow cargo any time, anywhere; the state-owned operator says AI algorithms remove human handoffs. The self-service system replaces paper clearance at Ethiopia's dry ports and sea supply routes.
CJ Logistics puts humanoid robots on a live packing line
CJ Logistics — CJ Logistics has deployed a pair of dual-arm humanoid robots for live packing at the Olive Young logistics centre in Yangji, Yongin, marking its debut for humanoid robots in logistics. The dual-arm machines slot cushioning into boxes as orders are packed, and the company plans to extend them to inspection, sorting and picking while feeding site data back into training their control models.
Uber and Wayve start autonomous rides on London's streets
Uber — Uber and Wayve have launched supervised autonomous rides in London, the first self-driving trips offered in the United Kingdom. Riders booking UberX, Uber Electric or Uber Comfort may be matched at no extra cost with a Wayve car, an all-electric Ford Mustang Mach-E with Wayve AI Driver and surround sensors. A trained, TfL-licensed private hire driver oversees each trip, and a small fleet serves the city at first, airports excluded.
Djibouti's ports authority unveils AI that predicts container pick-ups
Djibouti Ports and Free Zones Authority — Djibouti Ports and Free Zones Authority has revealed DPCS Foresight, an AI port logistics tool that reads supply-chain records, history and operational performance to forecast when importers will fetch containers. Yards park imminent departures nearest the gate, burying slower boxes, so container pick-up prediction trims re-handling and dwell times. The reveal came at Djibouti's debut national artificial intelligence forum.
NJ Transit launches an AI chatbot called Navvie for riders
NJ Transit — NJ Transit's redesigned website now carries Navvie, an AI chatbot giving riders conversational answers without navigating multiple pages, the agency says. Navvie answers questions on schedules, alerts, transfers and trip planning, and may be added to the NJ Transit mobile app by end-2026. It answers Governor Mikie Sherrill's executive order on improving digital infrastructure and passenger information; a separate request for information seeks a unified real-time customer information platform.
Moreton Bay will run Australia's first self-directing AI traffic signals
City of Moreton Bay — The City of Moreton Bay will run Australia's first AI traffic lights trial at the junction of Paper Avenue and Moreton Parade in Petrie, using SWARCO software that controls signal movements in real time on active demand instead of stepping through fixed phases. Cameras and 3D LiDAR sensors are to tell passenger vehicles, heavy transport, cyclists and pedestrians apart, with the system learning local patterns and recalculating sequences on the spot. Testing was set to start in September 2026 and the AI signal control trial runs to 2029; no source confirms the switch-on day.
Eastern Pacific Shipping expands Orca AI collision-avoidance to more ships
Eastern Pacific Shipping — Eastern Pacific Shipping is extending AI collision avoidance from Orca AI to dozens more ships after a five-vessel pilot of over 130,000 nautical miles. The companies report 48% fewer close encounters per 1,000 nautical miles and 10% wider average passing distances, figures with no independent evaluation. Its computer-vision SeaPod bridge unit picks out and classifies surrounding objects and vessels, even craft without AIS.
ClassNK launches an AI assistant for ship-survey questions
ClassNK — ClassNK has launched 'Survey Compass', a natural-language AI ship survey assistant answering shipowners' and managers' classification-survey questions via its customer portal. For accuracy in safety-critical work it relies on retrieval-based answers drawn from, and linking back to, source documents instead of generating unsourced text.
Panama's Tocumen airport launches an AI guide for passengers
Tocumen International Airport — Tocumen International Airport's rebuilt digital platform features Tocumín, an AI airport assistant that tells a traveller at gate 115 how long the walk to gate 205 takes and the route, alongside retail, parking, connection and flight details. Tocumen S.A.'s in-house team built the wayfinding assistant in about 18 months; biometric access to travel information is due in 2027. The airport handled 13.7 million passengers from January to July 2026, 15 per cent up on a year earlier.
Air Transat runs its disruption recovery on Montreal-built AI
Air Transat — Air Transat, launch airline for Montreal firm stratosX, runs its X360 decision-support platform in its operations centre. Combining predictive modelling and generative AI with the airline's operations data, it recommends aircraft and passenger rerouting through schedule changes, delays and cancellations, with crew, aircraft and passenger data in one view. Air Transat co-develops it with stratosX and expects faster recovery, clearer cross-team visibility and steadier decisions.
Sharjah fits AI cameras to its intercity buses to watch the road and the driver
Sharjah Roads and Transport Authority — The Sharjah Roads and Transport Authority is fitting AI bus cameras to 131 intercity buses, ten each with six inside and four outside, to catch driver fatigue or inattention, count boarding and alighting passengers and log accidents and unusual incidents. Taxis already carry five AI-supported smart cameras watching the road and the cabin. Chairman Yousef Khamis Al Othmani says the rollout continues for safety, efficiency and customer experience.
Delta says it will expand AI in ticket pricing and operations
Delta Air Lines — Delta Air Lines chief executive Ed Bastian told a podcast the airline will expand AI in ticket pricing and predictive operations, expecting up to 50% better profitability. Delta calls its pricing system a decision-support tool on aggregated market data and denies individualised fares based on personal data. US lawmakers want answers on how AI and personal data affect fares.
Punta Cana airport uses AI to spot drugs and cash in luggage
Aeropuerto Internacional de Punta Cana — Punta Cana International Airport has deployed SeeTrue's AI baggage screening, which reads Leidos ClearScan CT scanner images at checkpoints live to help inspectors find possible illicit substances and undeclared cash in luggage. The airport calls it the first international-airport use of SeeTrue's algorithms with ClearScan for drug and currency detection, built to avoid slowing passenger processing.
Malta Public Transport launches autonomous bus pilot in Gozo
Malta Public Transport — San Lawrenz, Gozo hosts Malta Public Transport's autonomous bus pilot, launched 19 August 2026. A safety operator supervises the route between Ċangura and Dbieġi while onboard AI, sensors, cameras, GPS and LiDAR handle the driving. Free rides come with a survey request, helping the University of Malta evaluate the driverless shuttle scheme.
Singapore Airlines runs more than 160 AI applications in production
Singapore Airlines — Singapore Airlines has more than 160 airline AI applications in production, among them a Flight Recommender fielding nearly 10,000 queries a day by the end of FY2025/26. 'JARVIS', its generative-AI staff assistant, serves about 5,079 of 5,600 ground staff, per the annual report and senior vice-president of IT George Wang.
Ryanair gives Google Workspace and Gemini to 35,000 employees
Ryanair — Ryanair has signed a five-year deal putting Google Workspace and Gemini Enterprise in front of 35,000 employees, aiming AI in aviation at crew logistics, decision automation and corporate productivity. It also plans Google DeepMind's AlphaEvolve and WeatherNext models for maintenance scheduling and fleet operations; no deployment timeline was given.
PostNL deploys AI agents to automate administrative processes
PostNL — PostNL is deploying AI agents to automate administrative and support work under what it calls an 'AI-first' strategy, speeding process automation and standardisation. The work sits in a cost-savings plan now up to €180 million, including about €75 million extra across 2027 and 2028. Chief executive Pim Berendsen said this makes the cost base more competitive; no AI products were named.
Haiti's Sunrise Airways launches an AI assistant for passengers on WhatsApp
Sunrise Airways — Haitian carrier Sunrise Airways has put a multilingual AI customer service assistant on WhatsApp to help passengers before, during and after flights. The airline expects the WhatsApp helper to smooth contact with travellers during delays, cancellations and other disruption.
Port Authority puts AI travel assistants on four airport sites
Port Authority of New York and New Jersey — John F. Kennedy, Newark Liberty, LaGuardia and New York Stewart International now share a single AI travel assistant, built into revamped Port Authority of New York and New Jersey pages. It answers queue length at security or customs, free parking spots and nearby amenities, sparing travellers from separate listings. Officials frame the airport chatbot as easing journeys through these United States hubs.
Netzence launches KlimateRide, Nigeria's first AI-driven ride platform
Netzence Sustainability Limited — Netzence Sustainability Limited debuts KlimateRide in Lagos, Nigeria's first AI-driven ride-hailing platform. Onboard software runs allocation, routing and live tracking, plus ID checks, an SOS button and route analysis under this AI ride-hailing and delivery service. Drivers keep 92 percent of each fare.
Dubai's RTA launches AI decision support to dispatch buses in under a minute
Roads and Transport Authority (Dubai) — Dubai's Roads and Transport Authority (RTA) says its new AI bus dispatch Decision Support System will cut bus deployment to under a minute from 30 to 60 minutes. Machine learning and optimisation algorithms choose and dispatch the best-suited buses live, watching over 1,100 buses across 26 operational scenarios to match Metro and Tram disruptions.
Nestlé Japan links 7,000 drivers via Hacobu AI logistics platform
Nestlé Japan Ltd. — Hacobu's MOVO Vista and MOVO Driver apps form an AI logistics platform now linking roughly 7,000 contracted truck drivers to Nestlé Japan's delivery network as a freight dispatch system. Dispatchers see wait times, arrival and departure schedules, and later location sharing, supporting compliance with Japan's revised logistics efficiency law.
Serbia opens €127m AI dispatch centre for rail network
Serbian Railways Infrastructure — Serbia opened a EUR 127 million Unified Dispatch Center at Belgrade's Makiš yard, applying AI rail dispatching to 540 km of operational track, staffed by 23. Russian Railways subsidiary Institut NIAS co-delivered the hub, whose algorithms supplant manual protocols. Centralised, automated train dispatching is planned for all 3,357 km nationwide.
Tajikistan's transport ministry begins testing AI call centre for carriers
Ministry of Transport of Tajikistan — Tajikistan's Ministry of Transport is piloting an AI call centre for carriers, run by its Center for Digitalization of the Transport Sector and reachable on 8808. It aims to cut the time needed to secure permits, passes, vouchers and cargo waybills. An AI-powered call centre for freight operators like this also comes with a Telegram channel, Centre for Information Support of Users of Transport Systems, and a chatbot, MintransBot, for user queries.
Vilnius public transport lets AI sort and draft replies to passengers
Vilniaus viešasis transportas — Vilniaus viešasis transportas, public transport operator for Lithuania's capital, now uses AI customer service for its 50 to 100 daily passenger enquiries. Built with IT firm Nortus on a Microsoft platform in four weeks, it uses Gemini to read free-text letters, extract key facts, log them in the central database and draft replies.
Dangote Cement uses AI and telematics to boost fleet safety
Dangote Cement — Crashes involving Dangote Cement lorries dropped 56 percent from 2025 to 2026, by the firm's own count, following AI fleet safety tools plus upgraded GPS and telematics in Nigeria. Drivers are watched live and automated inspection technologies check vehicles, an AI-led haulage safety push aimed at efficiency.
Planzer and LOXO launch Level 4 autonomous delivery vehicle in Bern
Planzer Paket — Mathilde, a Level 4 autonomous delivery vehicle from logistics firm Planzer Paket and startup LOXO, drives Bern's public roads driverless. Electric-powered, it links Planzer's rail hub with city transfer points. An attendant still sits in the passenger seat under a Federal Roads Office permit, with fully driverless delivery the eventual goal.
Oman puts AI self-paving technology to work on a Dhofar highway
Ministry of Transport, Communications and Information Technology (Oman) — Oman's Ministry of Transport, Communications and Information Technology has introduced the country's first AI asphalt paving technology on phase four of the Sultan Said bin Taimur Road dualisation in Maqshan, Dhofar. The goal is faster construction at high quality; contractor Galfar Engineering & Contracting says the self-paving system coordinates paving machinery and cuts manual work on site.
Kenya Airways prices fares with FlyNava's AI platform
Kenya Airways — Kenya Airways has taken on Jupiter 5.0, FlyNava Technologies' system for AI fare pricing. With the AI-driven pricing tool, the airline's revenue team models new fare structures before rollout and responds quicker to shifting demand while pricing calls stay visible.
Western Cape scans 5,000 km of roads for defects with AI
Western Cape Department of Infrastructure — The Western Cape Department of Infrastructure watches about 5,000 km of strategic provincial roads with Bentley Systems' Blyncsy, the technology's first African use, per Bentley. The AI road inspection tool runs machine learning over crowdsourced dash-camera footage to flag damaged guardrails, missing signs, broken streetlights, debris and encroaching vegetation. Maintenance crews now go where most needed, says the chief engineer for the province's transport infrastructure systems.
TSCZ launches AI vehicle monitoring system on Zimbabwe's highways
Traffic Safety Council of Zimbabwe — The Traffic Safety Council of Zimbabwe (TSCZ) has begun AI vehicle monitoring that captures registration marks instantly, matching each against several record sets and flagging offending cars. A high-definition lens feeds AI software able to fine motorists immediately for unpaid licensing fees. Trialled during April 2026, the plate-scanning road surveillance featured at Mucheke River Bridge's Masvingo opening.
Talabat Egypt (Talabat Mart) — Talabat Egypt runs the Middle East's largest express commerce distribution centre, where in-house AI demand forecasting sets stock and automation trims losses. The 27,000 sqm Yanmu East Logistics Park handles one million items daily, AI-based forecasting feeding live inventory, retail and supply-chain links. Serving Talabat Mart across 12 cities, it houses 74% of shared services staff for eight markets.
Post Aruba integrates AI to speed up customs clearing
Post Aruba NV — Post Aruba NV has added AI customs clearing to its customs processing and customer service systems. Once a customer emails an invoice, automated declaration handling speeds up clearance, so recipients get packages sooner. The change is part of a modernisation push replacing manual processes and building a sturdier information database for parcel tracking.
Yorozu Logistics launches generative AI dispatch project
Yorozu Logistics Co., Ltd. — Osaka's Yorozu Logistics is trialling AI truck dispatch software with Super Academy, aiming to supplant decisions long resting on veteran schedulers' instinct. It weighs distance, fuel, tolls and driver hours to surface the single most profitable route, a generative AI logistics planning pilot run under live conditions.
Verne starts Europe's first commercial robotaxi service in Zagreb
Verne — Verne, part of the Rimac Group, opened paid robotaxi rides in central Zagreb on 8 April 2026, billed by its partners as the earliest anywhere in Europe. The battery cars run Pony.ai's seventh-generation autonomous driving system, hailed through the Verne app, with Uber app booking promised under a three-way tie-up between Verne, Pony.ai and Uber; trained autonomous vehicle operators sit aboard while the deployment is young, and coverage is meant to widen beyond the initial central districts. Croatia's autonomous taxi fleet is, in chief executive Marko Pejković's words, proof that 'For the first time in Europe there is a real commercial robotaxi service.'
Four autonomous ships enter commercial service in Japan's MEGURI2040 project
Mitsui O.S.K. Lines (MOL) — Inspectors have cleared four Stage 2 ships under Japan's MEGURI2040 scheme for commercial sailing as certified autonomous ships Japan now recognises. A new coastal containership joined a ferry, a Ro-Ro carrier and a refitted older vessel, each self-navigating vessel running at Level 4-equivalent standard while shore teams at Fleet Operation Centres oversee them remotely.
Zalando puts AI picking robots into German and Italian warehouses
Zalando — Zalando is deploying up to 50 AI picking robots from Nomagic across its European fulfilment network, with first units already running in Lahr and Mönchengladbach, Germany, and Verona, Italy. Nicknamed 'Richard', they pick and scan individual items, shoeboxes included, and feed automated pocket sorters, and Zalando, announcing from Berlin, plans more for Rotterdam, Stockholm, Paris and its new Giessen site.
Greenlandic seafarers test AI-based sea ice charts in Arctic waters
Danish Meteorological Institute — Machine learning now drives ASIP (Automatic Sea Ice Products), DMI's (Danish Meteorological Institute) tool for AI-based sea ice charting across Greenlandic waters, built from satellite imagery. Royal Arctic Line, DanPilot Greenland and Arctic Command crews compared the automated output against hand-drawn charts through the season and reported quicker, more frequent refreshes than the older method allows. Accuracy still slips along coastlines and once melting begins, DMI notes, a gap explored at the 26 March 2026 review of the AI sea ice mapping trial.
Pos Malaysia launches first autonomous logistics vehicle
Pos Malaysia Berhad — Zelos, Malaysia's first autonomous logistics vehicle, now runs for Pos Malaysia with Autonomous Logistic Solutions Sdn Bhd. The uncrewed, electric unit suits repetitive, high-volume point-to-point freight. A six-month pilot follows across the postal operator's network, using 5G from Digital National Berhad to validate the driverless vehicle.
Cornelder uses AI to locate containers at the Port of Beira
Cornelder de Moçambique — Cornelder de Moçambique, which runs the Port of Beira, has deployed Terminal Flow, a home-grown AI container tracking tool for boxed cargo. The cargo-location system shows long-reach forklift operators exactly where each box sits and where its load is bound, says managing director Jan de Vries.
Amendment to Road Traffic Act on Level 3 autonomous vehicles
Ministry of Transport of the Czech Republic — Czechia now permits Level 3 autonomous vehicles on public roads, the Ministry of Transport confirmed. Under SAE Level 3 conditional automation, the vehicle steers within its lane, tracks traffic and adjusts motorway speed. A person must still be ready to resume control instantly, though keeping hands on the wheel is no longer required.
Mauritania deploys AI road safety system nationwide
Government of Mauritania — Mauritania now runs an AI road safety system nationwide, catching overloaded lorries and missing seat belts on intercity highways as drivers pass. Engineers from the State Digital Agency and the General Directorate of National Security built the cameras and vision software for the Ministry of Digital Transformation and Administrative Modernization, powering this AI-based traffic violation detection. Each breach triggers an automatic alert and lands in a traceable record, sparing officers from checking vehicles one by one.
Grupo CISA gives Metrobús supervisors three AI chatbots for operations
Grupo CISA — Grupo CISA now equips Metrobús supervisors with AI chatbots for transport supervisors, offering instant guidance on operating rules, insurer liability standards and internal transport protocols whenever incidents arise. Built by a recent IPN artificial intelligence engineering graduate, the software speeds sanction checks and incident fixes for staff running Mexico City's bus rapid transit operations. A fourth tool under construction will scan photographs to detect vehicle damage.
Prosegur Cash deploys AI and Big Data for cash logistics in Honduras
Prosegur Cash — AI cash logistics cut ATM paperwork 70% for Prosegur Cash in Honduras, Guatemala, El Salvador, via optical character recognition, Big Data and AI models, erasing transcription errors. Francisco Galeano, Honduras and Nicaragua, reported operational metrics up 17%, security metrics up 11%.
NLC deploys AI cargo scanners at Pakistan's borders with China and Iran
National Logistics Corporation — Pakistan's National Logistics Corporation now runs AI cargo scanning at two crossings: Sost Dry Port facing China and Gabd Border Terminal on the Iran frontier. Vehicles clear in 22 seconds as the system reads cargo codes and checks structural details, cutting delays and manual customs work via this AI-based border inspection.
JR East deploys AI commander for faster rail recovery
East Japan Railway Company (JR East) — East Japan Railway Company's "AI commander" system targets AI rail disruption recovery, aiming to cut Shinkansen and conventional-line restoration times by up to 50 per cent, a milestone for AI-driven rail service restoration. Deployed on the Tohoku, Joetsu and Hokuriku bullet-train lines and Tokyo-area conventional routes, the generative AI tool monitors dispatcher-crew radio exchanges, checks them against maintenance manuals and two decades of past incidents, then independently drafts likely causes, response plans and recovery estimates. The 50 per cent figure is the company's own projection.
Port of Hanko introduces autonomous AI drone monitoring system
Port of Hanko — A sensor-equipped robotic helicopter now patrols Finland's Port of Hanko unaided, recharging at its own dock between missions. RumbleTools built the Skynest AI drone monitoring system for autonomous aerial checks of harbour docks and equipment, removing the need for a human pilot.
Russian Railways launches AI-powered shunting routing system at Chelyabinsk station
Russian Railways — Chelyabinsk-Glavny station now runs an AI shunting routing system, the first of its kind deployed by Russian Railways, as part of its automated rail traffic management push. An onboard module works out the best path for every train or shunting locomotive, weighing current and planned network load while tracking rolling stock live to stop routes clashing. Once set, the digital order passes straight to the operations management system controlling signals, leaving staff to supervise rather than intervene directly. Track and locomotive use tighten up, planning gets quicker, and pulling manual judgement out of routine moves cuts safety risk.
Nova Poshta deploys AI tool to inspect all branches daily
Nova Poshta — Every Nova Poshta outlet now gets a daily photo review under a new AI branch inspection system, examining whether staff uniforms, marketing-material placement and bin levels meet internal rules. R&D Director Yevgeniy Khomenko credited the AI-based compliance monitoring with lowering costs previously spent on senior managers travelling to sites in person, alongside gains in overall service quality.
Norfolk Southern deploys AI wheel integrity system to detect rail defects
Norfolk Southern — Norfolk Southern's AI wheel integrity system uses six cameras plus AI algorithms to catch hidden wheel cracks at up to 70 mph. Live at Burns Harbor, Indiana, this wheel-crack detection technology already flagged a cracked wheel and a casting defect serious enough to trigger an industry recall — the sector's first such deployment, Norfolk Southern says.
Island Oil Holdings deploys AI chatbot and RPA across operations
Island Oil Holdings — Island Oil Agent, a new AI chatbot on Microsoft Teams, now gives Island Oil Holdings staff instant access to manuals and procedures, marking a wider AI deployment in energy operations at the Limassol firm. Selected staff also use Microsoft Copilot and ChatGPT Plus to draft documents. Robotic process automation bots handle bank reconciliations, and AI-powered cybersecurity tools detect threats and trigger automated remediation, an approach mirroring broader AI adoption in oil sector firms.
Tampere launches Finland's first commercial automated bus route
City of Tampere — Finland's first commercial automated bus route opened on Nysse line 301 in Tampere, built by the City of Tampere, REMOTED and Tampere University. An OHMIO LIFT vehicle with LiDAR and cameras runs daily under a safety driver, moving toward fully driverless shuttle service at Level 4 by spring 2026.
Grupo Senda optimises transport routes with AI, reaches 98% punctuality
Grupo Senda — Grupo Senda's Senda Citi division now runs AI-driven route optimisation for personnel transport in Mexico, hitting 98% punctuality. Dynamic routing, driver virtual assistants, smart safety cameras and internal AI agents lift efficiency by 5% and sharpen route planning by 8%. This AI in transport logistics backs 7,000 daily trips across 3,000 buses in four Mexican states.
Correos Express builds AI digital twin to optimise its transport network
Correos Express — Correos Express deployed an AI digital twin, built on Neurored TMS & SCM, to sharpen transport network optimisation between Spain and Portugal. Real-time monitoring now spans 70 depots and 550 daily feeder routes, catching congestion points, delays and capacity limits from historical patterns. A future phase will add demand forecasting and automated route optimisation suggestions.
Slovenská pošta tests autonomous mail delivery robot mAIka in Bratislava
Slovenská pošta — Slovenská pošta is trialling mAIka, its first autonomous parcel delivery vehicle, in central Bratislava, Slovakia. The AI-powered robot serves the embassies of France and Slovenia plus Bratislava city hall. Backing the self-driving postal robot pilot are the Slovak Academy of Sciences, the Ministry of Transport, Bratislava's city government and a technology company.
Sürat Lojistik deploys AI route planning and smart logistics systems
Sürat Lojistik — AI route planning logistics now spans Sürat Lojistik's network in Türkiye, linking smart lockers to intermodal transport for full shipment tracking. Live traffic and weather feeds drive algorithmic decisions on fuel, demand and routing, while a shared platform unites warehousing and distribution under AI-powered route optimisation.
Southeastern expands AI-powered thermal camera monitoring to more trains
Southeastern — South Eastern Railway has widened its use of AI-powered thermal camera monitoring, adding the sensors to 20 further Class 375 trains beyond the 12 Class 707 units already carrying them. One Big Circle built the onboard system for the Southeastern and Network Rail venture, spotting overheating rail and infrastructure defects before they worsen; trials so far have caught 41 such faults. That early thermal imaging fault detection on trains has reportedly spared travellers more than 9,000 minutes of lost time.
Aeroporti di Roma launches AI virtual assistant at Fiumicino
Aeroporti di Roma — Rome's Fiumicino airport now runs an AI virtual assistant for airport passengers, engineered by Aeroporti di Roma with AWS and Storm Reply atop a multi-agent Amazon Bedrock base. It fields flight, luggage and parking questions plus tailored tips, reachable via WhatsApp or the ADR site in various tongues — an airport chatbot marking ADR's shift toward automated passenger care.
ANA rolls out generative AI platform neoAI Chat to all operations divisions
All Nippon Airways (ANA) — Japan's ANA cut manual and regulation searching by approximately 90% with neoAI Chat, neoAI's generative AI platform, across airport, cabin, maintenance and flight operations. On ANA's secure private cloud, this AI in aviation shortens report and training material creation by 75%. A Narita Airport trial from August 2024 validated the airline AI.
FairPrice Group launches autonomous delivery vehicles on public roads
FairPrice Group — Singapore's Land Transport Authority has cleared FairPrice Group as the first local operator permitted to run autonomous delivery vehicles on public roads for freight. Zelos Technology supplies the driverless Zelos Z10 units, which will move stock among FairPrice's warehouses under this approval. FairPrice intends to grow the fleet toward 30 such vehicles, close to 30 per cent of its total transport fleet, in this driverless goods transport rollout.
De Lijn trials AI driver assistance on Antwerp trams
De Lijn — Ghent-based firm Otiv engineered the tool now running on Antwerp trams for De Lijn, aiming to cut collisions by 20 per cent. Cameras and sensors flag hazards and alert drivers, an early rollout of AI driver assistance at the Flemish public transport company, working much like a digital co-pilot. Drivers involved wear biometric monitors so researchers can track shifts in alertness and workload.
Onest SmartLogistics updates operations with AI, drones and data analytics
Onest SmartLogistics — Onest SmartLogistics slashed losses 30% and shrank inventory checks from 10 to 3 days by weaving drones and analytics into AI in logistics operations. Oracle databases and OpenAI power the shift, with a generative assistant, OnestIA, in the works for staff on ChatGPT. The move fits broader supply chain automation goals.
China Logistics launches 2780-billion-parameter Liuyun large model
China Logistics — China Logistics has deployed Liuyun, a 2780-billion-parameter model built with China Telecom, China Mobile, iFlytek and Huawei, in an AI deployment in logistics spanning 40-plus scenarios covering transport, warehousing, supply chains and rail equipment. Company figures credit its multimodal transport engine with lifting customer adoption 9%, boosting order matching 10% and trimming average shipping costs by 5%. National generative AI service registration was granted 2 July 2025, ahead of the model's public unveiling. An AI-powered logistics platform of this scale now sits among China's largest state-backed applications.
ADNOC L&S deploys GCC-first AI smart port solution across petroleum ports
ADNOC Logistics and Services — ADNOC Logistics and Services cut vessel service sourcing from three hours to 45 seconds with the GCC's first AI-powered Smart Port Solution, bringing AI in port operations to UAE petroleum ports in Das, Zirku, Mubaraz, Ruwais and Jebel Dhana. Built by Innovez One, the port AI trims turnaround time by up to 90% and should save 3,000 hours yearly and $950,000 in operational savings by 2028.
Pony.ai and Mowasalat deploy robotaxis on public roads in Doha
Mowasalat (Karwa) — Robotaxi deployment Qatar has begun: Pony.ai and Mowasalat (Karwa) now run driverless cars on Doha's streets. Onboard operators supervise as engineers tune the fleet for local heat, roads and traffic. Qatar's Ministry of Transport oversees the trial, tied to Qatar National Vision 2030.
American Airlines rolls out AI tool to hold flights for tight connections
American Airlines — American Airlines' AI-driven flight connection tool holds flights at Phoenix Sky Harbor International Airport up to 10 minutes for passengers risking a missed connection, without gate agent sign-off. The artificial intelligence system for flight delay decisions weighs schedule and transfer data, replacing case-by-case staff judgement.
Ramps Logistics launches CUBBY Cargo AI freight platform
Ramps Logistics — Three minutes flat: the time it now takes to quote, reserve and follow a cargo shipment moving from China, India, the US or Brazil, thanks to Ramps Logistics' new AI freight platform, CUBBY Cargo. Engineers built the system in Trinidad and Tobago, wiring it straight into WhatsApp so users chat their way through bookings instead of opening a separate website or app. That makes it, by the firm's account, the region's first AI-enabled cargo booking tool of its kind in the Caribbean.
Gazpromtrans deploys AI model to forecast railcar arrival times
Gazpromtrans — A 20% jump in arrival-prediction accuracy on certain routes is the headline result of a new AI in railway logistics model, built by Gazpromtrans with SigmaDevs to forecast railcar availability at stations. Station readiness for suitable rolling stock is now calculated automatically instead of by hand, freeing operators to schedule activity more precisely and pick cheaper railcar deployment options. The goal behind this AI-based rail freight forecasting: keeping production running without gaps.
LTA tests AI system to catch bus lane violators from bus cameras
Land Transport Authority — Singapore's Land Transport Authority is piloting AI bus lane enforcement, mounting onboard bus cameras to perform AI-powered bus lane detection whenever vehicles drift into reserved lanes during service hours. The scheme grew from a 2024 proposal call and sits alongside other electric-bus safety additions, among them 360-degree collision warning and anti-fatigue monitoring.
ČD Cargo deploys SAP Joule AI copilot for app development
ČD Cargo — First nationally: ČD Cargo adopted SAP Joule for AI software development, shortening Fiori app timelines via a built-in AI coding assistant within its SAP setup. Test automation, synthetic data generation and fewer manual coding tasks followed, with the carrier crediting a 50% productivity boost, unverified independently.
SynCab and HKU roll out Hong Kong's first AI-powered taxi dispatch system
SynCab (Chung Shing Taxi Ltd.) — Hong Kong's first AI-powered taxi dispatch system is now running, a joint venture between Chung Shing Taxi Ltd's SynCab fleet and the University of Hong Kong. Branded the Smart Dispatch Decision System, it pairs riders with cars by crunching live congestion levels, weather patterns and EV charge status. Drivers logged into this AI cab dispatch system cannot decline whatever booking gets pushed to them.
MTR deploys AI systems for train deployment and crowd control in Hong Kong
MTR Corporation — MTR Corporation runs two AI-powered systems handling train deployment and AI crowd control at major Kai Tak Sports Park events, and they are already dispersing passengers. A ridership prediction model built with Hong Kong University of Science and Technology on billions of MTR and government data sets joins an intelligent crowd diversion system.
Expreso Brasilia puts AI safety systems in 500 vehicles
Expreso Brasilia — Fatigue, distraction and speeding trigger instant alerts across more than 500 buses in Expreso Brasilia's commercial and special-service fleet, fitted with ADAS and Driver Status Monitoring hardware under a new AI-based driver monitoring in transportation programme. Satellite tracking spans the same fleet at this major Colombian inter-departmental carrier, while a ChatBot and VoiceBot now field enquiries through its contact centre and terminal kiosks. These moves anchor a broader digital transformation drive built partly on driver fatigue detection systems.
Air New Zealand rolls out Companion AI to 3,500 corporate staff
Air New Zealand — Companion AI, Air New Zealand's enterprise build of ChatGPT delivered through direct work with OpenAI, now reaches every one of its 3,500 corporate staff for daily tasks. That milestone in AI in corporate airline operations follows a year in which employees assembled over 1,500 Custom GPTs for in-house needs, with executives weighing generative AI for airline workflows across self-service for customers, upkeep scheduling and broader operational calls.
Saudi Arabia launches self-driving taxi pilot in Riyadh
Saudi Data and Artificial Intelligence Authority — Saudi Arabia's Data and AI Authority is running a self-driving taxi pilot across seven Riyadh sites, among them King Khalid International Airport and Princess Nourah University, for 12 months. Built with the Ministry of Transport and private partners, the robotaxi scheme uses AI navigation and traffic sensors, plus an onboard safety officer.
JR East launches AI voice assistant for train information
East Japan Railway Company (JR East) — East Japan Railway Company (JR East) unveiled Japan's first AI voice assistant for train information: a spoken rail-status hotline named Dokotore Dial. Naming a station or route by phone lets generative AI retrieve live delay, departure-time and position data from JR East's train information system, aiding smartphone-averse riders anywhere.
Air France-KLM launches Gen AI Factory with Accenture and Google Cloud
Air France-KLM — Air France-KLM's Gen AI Factory with Accenture on Google Cloud, an instance of generative AI in aviation, cut AI build time over 35%, the partners' own figure. RAG-based tools spot damage and find spare parts, plus a staff assistant. Agent building, machine learning and model trials complete this airline AI deployment.
AI traffic cameras begin fining drivers who block crossings
Tashkent city government / Ministry of Internal Affairs — Tashkent's Road Safety Service rolled out AI traffic cameras at 10 pedestrian crossings to catch drivers who fail to yield on unsignalled crossings, issuing 1,700 fines within the first three days. The rollout will extend to 30 additional intersections, according to the agency's press secretary, as part of a wider push for automated pedestrian-safety enforcement in Uzbekistan. The detection system targets crossings without traffic signals, relying on computer vision to flag violations in real time.
Nowaste Logistics deploys Sics AI robot for warehouse picking in Helsingborg
Nowaste Logistics — Cognibotics has installed an industrial robot at Swedish firm Nowaste Logistics' Helsingborg warehouse, an AI robotics deployment in warehouse picking built for high-volume handling. Running on Sics AI's Robot Brain One system, it reaches 2,000 picks per hour without losing accuracy and recognises unfamiliar products instantly, needing no manual reprogramming and enabling automated order fulfilment.
HHLA TK Estonia starts driverless port operations with FERNRIDE
HHLA TK Estonia / FERNRIDE — FERNRIDE holds the inaugural EU Machinery Directive clearance covering driverless port operations, following inspection by TÜV SÜD and sign-off from the Estonian Transport Administration. Three unmanned tractors work today at HHLA TK Estonia's Muuga site near Tallinn, reflecting a wider industry move toward robotic cargo-handling machinery.
DHL deploys 1,000 additional robots across UK warehouse operations
DHL Supply Chain — A £550m spend funnels 1,000-plus robots into DHL Supply Chain's UK warehouse robotics deployment, pushing its machine count from 2,000 past 3,000 beside staff. Locus Robotics and 6 River Systems units span 18 sites, and a Boston Dynamics Stretch robot debuts for container unloading, clearing up to 700 boxes hourly. Logistics automation grows nationwide.
SBB deploys AI chatbot for customer service on SBB.ch
SBB (Swiss Federal Railways) — SBB Chat, Swiss Federal Railways' AI chatbot for customer service, resolves close to 60 per cent of website queries unaided. Running on OpenAI's ChatGPT, it covers tickets, timetables and other services, passing tougher matters to 450 staff. This AI-powered rail support tool supplements rather than substitutes for that team.
Neste expands AI-assisted shipping optimisation across Europe
Neste — Finland's Neste now runs AI-assisted shipping optimisation across Europe, built on Seaber's tool. Cargo from Finland has used the AI shipping scheduling system since 2021, cutting bunker and port costs up to 4% and emissions by a similar share via smarter fleet use.
Tashkent launches AI-powered intelligent transport platform
Tashkent city government / Road Patrol Service — Uzbekistan's road patrol service is running AI traffic management from Tashkent's Situational Monitoring Centre, expecting congestion to fall by 50 per cent. The intelligent transport platform reads live vehicle flow, anticipates bottlenecks and pulls in street-camera feeds to catch crashes and violations without human input, quickening emergency response too — a benefit officials themselves project rather than an audited result.
SNCF gives 100,000 staff access to its SNCF GPT chatbot
SNCF — 100,000 of SNCF's 290,000 employees can now tap SNCF GPT, an AI chatbot for employees built on Mistral AI, and 15,000 log in daily. It draws on 70,000 legal, HR and technical records. 600 developers also use Mistral's coding software, a generative AI assistant for staff.
Rossmann deploys AI route planning across its logistics network
Rossmann — Nearly every regional warehouse Rossmann operates in Germany has adopted AI route planning logistics, built with Graphmasters on its Nunav platform. Millions of traffic data points now feed real-time predictions and AI-driven route forecasting for order volumes. Eighteen months of building preceded this rollout.
c2c Railway launches AI-powered OP1 platform for real-time operations
c2c Railway — At Upminster, c2c Railway's Service Delivery Center now runs on OP1, an AI in railway operations platform combining live timetables, train positions and driver rosters into a single screen for controllers. CPC Project Services built the system, which spots trouble developing early enough for staff to head off major disruption—an artificial intelligence for train operations approach centralising data that was previously scattered.
FlySafair launches Lindi, South Africa's first free AI travel agent
FlySafair — South African budget carrier FlySafair now offers 24-hour booking through Lindi, a no-cost AI travel agent on WhatsApp. The assistant handles single-passenger flight bookings, seat and name changes, plus travel queries anytime. FlySafair calls it the country's first such AI-driven chatbot.
Iași equips 140 buses with AI anticollision and driver monitoring
CTP Iași (Compania de Transport Public Iași) — Romania's Iași transit fleet now runs AI anticollision system public transport safety tech across 140 buses, installed by CTP Iași. Cameras spot nearby walkers, riders and cars sitting outside driver sightlines, triggering instant alerts by sound and screen. A linked driver monitoring technology buses module also checks for phone handling, drowsiness and belt use. Xceza SRL built the setup for 6.15 million lei (€1.24m), paid for via the National Recovery and Resilience Plan.
Deutsche Bahn launches Kiana AI ticket assistant at Berlin airport
Deutsche Bahn — More than 1,000 traveller queries have already gone through Kiana, Deutsche Bahn's AI ticket assistant installed at Berlin Brandenburg Airport. Fitted onto a column on Terminal 1's mezzanine, it draws on large language models to steer riders toward the correct fare even if they know nothing about tariff rules, replying in nine languages — an early sign of voice-driven rail customer support.
Santa Fe grain port uses AI to automate railcar identification
Terminal 6 — Deep learning software from Spanish startup AllRead now reads railcar codes automatically at Terminal 6 (T6), a grain terminal in Santa Fe. Built with support from Argentine consultancy Generatica, the AI railcar identification tool scans wagons as they arrive, cutting out manual registration once needed for eight to ten trains daily, each hauling roughly 50 cars, at a site moving more than 80,000 tonnes of raw materials every day. Real-time, code-scanning technology like this had removed a longstanding bottleneck in port logistics.
Suministros & Alimentos uses AI to forecast demand across Central America
Suministros & Alimentos — Suministros & Alimentos now relies on ToolsGroup's platform for AI demand forecasting in food logistics, doing live shipment tracking and stock tuning across Guatemala, El Salvador, Honduras and Nicaragua. Franchise clients such as McDonald's benefit from the setup, unveiled at Gartner's Supply Chain Symposium as a case study.
Taoyuan deploys AI traffic control across 91 intersections
Taoyuan City Government (桃園市政府) — Taoyuan City Government has installed AI traffic control at 91 junctions near the Zhongli, Neili and Dazhu interchange areas. Sensors, edge processors and machine-learning models read congestion live, cutting driver delays by 19% and journey times over 5%. The system feeds Taiwan's wider intelligent transportation strategy.
Lufthansa Group expands AI Tray Tracker to Munich to cut food waste
Lufthansa Group — Munich has become the second site for Lufthansa Group's AI Tray Tracker, following a Frankfurt pilot, as part of its AI food waste tracking push. A handheld scanner reads returned trays at the dishwashing point, and AI sorts meals into untouched, partly eaten or fully finished categories. Caterers feed this AI tray scanning for meal waste data back into portion sizing and menu planning, aiming to shrink both wasted food and CO2 emissions.
Finnair launches Sisu AI agent for customer service
Finnair — Powered by Salesforce Agentforce, Finnair's AI customer service agent Sisu resolved 80% of chats without human intervention by December 2025, crunching almost 2 million LLM calls each month. This AI-powered customer support assistant converses with flyers in Finnish and English, with 15 more tongues on the way, trimming new-hire training duration by a quarter (25%).
Air Caraïbes deploys Camille AI virtual assistant for customer service
Air Caraïbes — Camille, an AI virtual assistant for customer service built by FCB.ai, runs on Guadeloupe-based Air Caraïbes' website, fielding over 800 daily traveller queries. It posts a self-reported 99.7% satisfaction score after six months live, part of a wider push into automated airline support.
Ethiopia launches AI-powered freight transport management system
Ministry of Transport and Logistics — Ethiopia's Ministry of Transport and Logistics and the Ethiopian Artificial Intelligence Institute built the Integrated Freight Transport Management System (IFTMS) for AI freight transport management nationwide. It gives officials one view of cargo, cutting guesswork. Backers expect less waste, with AI-driven cargo oversight replacing manual tracking.
AŽD runs Europe's first autonomous passenger train on open track
AŽD Praha — EDITA, AŽD Praha's autonomous passenger train, began Europe's first open-track service on the 24 km Kopidlno-Dolní Bousov line in Czechia, using lidar and camera-based AI for driverless rail transport. A supervisor rides aboard pending unsupervised-operation rules. AŽD calls the domestically built train proof of readiness, unverified.
Ningbo Zhoushan Port deploys AI vision at its container terminal gates
Ningbo Zhoushan Port Meishan Port Area — Ningbo Zhoushan Port's Meishan gates now run AI vision container terminal checks, matching plates, container numbers and seal numbers in one camera pass. Staffing fell from four to one per gate, with trucks cleared in under a minute. Automated recognition is replacing manual inspection across the port's logistics.
MPA to trial AI-powered digital twin of Singapore port
Maritime and Port Authority of Singapore — A live digital replica of the Port of Singapore, built with artificial intelligence, will be tested by the Maritime and Port Authority (MPA) from mid-2025, marking a fresh push into AI in port operations. Sensors tracking ships, terminal activity and environmental conditions feed this AI-powered digital twin of a port so planners can watch harbour conditions unfold as they happen, sharpening safety, efficiency and sustainability outcomes. Beyond monitoring, MPA intends to run oil-spill and chemical-spill scenarios through the model and lift situational awareness for staff managing port operations.
IKEA Soroksár uses AI and robots for world's largest fulfilment store
IKEA (Ingka Group) — Machines dominate IKEA Soroksár's floor: automated guided vehicles and robots fill most space at the world's largest AI fulfilment centre. An algorithm picks goods placement, cutting turnaround on Budapest internet orders, part of a wider AI warehouse automation push. IKEA says people still work alongside the machines.
Shuohuang Railway puts first heavy-haul intelligent shunting system into operation
Shuohuang Railway (CHN Energy) — Huanghuagang station now runs China's first intelligent shunting system, an automated freight rail shunting deployment by CHN Energy subsidiary Shuohuang Railway. Trains set routes, drive themselves and take remote commands instead of outdoor crews, combining AI, 5G and Beidou positioning. Danger levels fell 90%, adding roughly 10.56 million tonnes of yearly capacity.
Hamad International Airport pilots autonomous luggage and passenger vehicles
Qatar Aviation Services (QAS) — Autonomous airport vehicles are running airside at Hamad International Airport under 'Eye of the Pearl', built by UISEE for Qatar Aviation Services, MATAR and Qatar Science & Technology Park. One unmanned machine hauls luggage between aircraft and cargo bay; another moves passengers via sandstorm-resistant radar sensors. Officials call it a regional first for driverless airside transport.
PKP PLK starts testing OpenAI system for railway operations
PKP Polskie Linie Kolejowe — PKP Polskie Linie Kolejowe (PKP PLK) is piloting AI in railway operations, adopting an OpenAI system meant to slash hours wasted on paperwork and drafting reports. Traffic controllers may later access this AI deployment in railway operations, provided trials succeed, easing document handling across Poland's network.
Renfe completes AI video surveillance across 415 commuter rail stations
Renfe — Renfe fitted 415 Cercanías stations in Spain with AI video surveillance, completing phase one of the RS3 (Renfe Smart Security Station) project. Algorithms flag fires, vandalism, overcrowding, unauthorised access and falls onto tracks, pushing live alerts to a 24-hour Renfe security centre. Of a budget exceeding 32 million euros, phase one cost 25.8 million euros; another 6.5 million will extend AI camera monitoring to 182 more stations.
Pošta Slovenije launches PIA, an AI voice assistant for its contact centre
Pošta Slovenije — Pošta Slovenije embedded PIA (Poštna Interaktivna Asistentka), an AI voice assistant for customer service, in its contact centre. Tuned for local speech, the large language model covers 12 Slovenian dialects, fields roughly 51 percent of calls, resolves 45 percent solo, and speeds replies by about 80 percent—figures from the operator itself, not independently checked, for this AI-powered contact centre assistant.
SriLankan Airlines launches Yaana AI chatbot for customer support
SriLankan Airlines — Nearly 12,000 queries have hit Yaana, SriLankan Airlines' AI customer support airline chatbot — 88 percent settled without staff help. CodeGen International built it on GPT-4 and NLP, easing this generative-AI customer service load on agents.
Cameroon makes Ym@ne Driver AI safety system mandatory for all trucks and buses
Cameroon Ministry of Transport — An AI trucking safety mandate took effect across Cameroon on 1 April 2025: Ym@ne Driver, an AI-powered monitoring system, became compulsory for freight trucks and interurban buses under the Ministry of Transport. Spanning 1,500 vehicles, it spots speeding, phone handling and drowsiness as they occur, having already caught over 32,800 violations. Camtrack, partnered with MTN Cameroon, runs this AI fleet monitoring scheme linking telecoms infrastructure with road-safety technology.
DPCR launches CorridorVision AI to monitor roads using AI
Djibouti Ports Corridor Road SA (DPCR SA) — Cracks and potholes on Djibouti's highway corridor now get flagged automatically under Djibouti Ports Corridor Road SA's (DPCR SA) new AI road monitoring system, built on the RapidCanvas AI platform for automated road condition detection. Instead of waiting for scheduled inspections, crews receive live alerts, which speeds up repair scheduling and helps DPCR SA target maintenance spending where it matters most. The operator links the deployment to safer travel between Djibouti and Ethiopia, part of a broader push under Vision 2035 to position the country as a regional logistics hub.
Your essential monthly update on Applied AI, with Transport & Logistics specially tracked
We research and keep track of applied AI globally. Transport & Logistics's record gained 11 entries in October. Your next dispatch will open with Transport & Logistics, then the most important news about how AI is being used, applied and regulated globally.
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