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Applied AI in Colombia

Colombia's AI is furthest along in banking — 36 agents in production at Grupo Aval — under CONPES 4144, the national policy adopted in February 2025.

AI readiness
0.49
Rank 78 of 171 — IMF AI Preparedness Index
On the record
12
entries across 7 industries
National programme
2025
Política Nacional de Inteligencia Artificial (CONPES 4144)
National programme

Política Nacional de Inteligencia Artificial (CONPES 4144)

Announced 2025. Its pillars are ethics and governance, data and infrastructure, research and innovation, digital talent, risk mitigation, adoption.

Services 58.5% · Industry 21.8% · Agriculture 9.9% of gross value added — World Bank, 2025

Kind
Role
12 entries

Government & Public Sector

4

Bogotá's Chatico assistant now answers residents with generative AI.

DeploymentGovernment & Public SectorColombia9 Jul 2026

Colombia's ICT ministry puts six AI models into its own work

Ministerio de Tecnologías de la Información y las Comunicaciones (MinTIC) — Colombia's ICT ministry uses six AI, analytics and cloud systems from the ministry's IT office for AI in government work: generative AI manages citizens' petitions and complaints (PQRSD) and another tool runs contractor payments. The rest issue telecoms-operator charge sheets and debt-collection notices, step one of a broader public-sector AI programme.

Citizen-petitions case handlermintic.gov.co
DeploymentGovernment & Public SectorColombia23 Apr 2026

Bogotá launches AI system to flag risks to young children

Alcaldía Mayor de Bogotá (Consejería Distrital TIC) — Bogotá's District ICT Office has switched on an AI child protection system that follows more than 640,000 under-sixes individually to foresee vulnerability, violence included. It merges education, health and social-integration data, combines a predictive model with case management, and, after a Kennedy pilot with territorial teams, is spreading citywide in stages.

Early-childhood social workerportafolio.co
DeploymentGovernment & Public SectorColombia2 Feb 2026

Atlántico awards AI video-surveillance system with 414 smart cameras

Gobernación del Atlántico — Atlántico's departmental government awarded its Intelligent Emergency and Security System (SIES) to put 414 AI video surveillance cameras, with facial recognition and automatic number-plate reading, in its municipalities. The Sabanalarga police command will watch the smart cameras centrally, piloting first at Santo Tomás's Batalla de Flores on 7 February.

Police CCTV monitoring operatoreltiempo.com
DeploymentGovernment & Public SectorColombia29 Jan 2026

Bogotá upgrades its Chatico citizen assistant with generative AI

Alcaldía Mayor de Bogotá — Bogotá's city government has upgraded Chatico, its generative AI citizen assistant, to answer residents and visitors on public services and municipal procedures more precisely and fluently. The virtual agent runs under the Bogotá Capital Digital strategy, managed by the District ICT Office and fed by several district agencies.

Citizen-service agentbogota.gov.co

Finance & Insurance

2

Grupo Aval has moved 36 AI agents into production.

DeploymentFinance & InsuranceColombia31 Aug 2026

Colombia's Grupo Aval moves 36 AI agents into production

Grupo Aval — Grupo Aval has moved over 36 AI agents in banking into production in 18 months via ADL Digital Lab and its RE initiative, handling digital-channel data management and conversion for over three million Colombians. Technology vice-president Ernesto Gutiérrez gave the figures; Lulo Bank described AI spanning decision-making, risk management, operational efficiency and customer interaction.

retail banking staffsemana.com
DeploymentFinance & InsuranceColombia27 Aug 2026

BBVA gives its South American business bankers an AI sales assistant

BBVA — BBVA's Brújula, an AI sales assistant for bankers built by its South American teams, helps corporate and institutional relationship managers in Colombia, Argentina, Venezuela, Peru and Uruguay rank opportunities, prep meetings, log client visits and draft financing proposals. Each interaction feeds the next client conversation, and the manager keeps professional judgement and accountability for decisions and the portfolio.

Corporate relationship managerbbva.com

Business Operations

1

61% of Colombian firms now treat AI as a strategic priority.

Evidence of adoptionBusiness OperationsColombia31 Aug 2026

61% of Colombian firms now treat AI as a strategic priority

Endeavor Data Unit / Xertica.ai — Endeavor's data unit, backed by Xertica.ai, finds in its Colombia AI Pulse study that 61% of Colombian companies call AI a strategic priority, yet only 37.7% have made it a significant part of daily operations. On AI adoption in Colombia, 82% already see measurable impact and 72% raised AI budgets last year; the country scores 45.6 of 100 on the AI Sophistication Index, near Mexico's 45.1.

colombiaone.com

Healthcare & Life Sciences

1

Bogotá's health department uses AI to spot suicide risk on social media.

DeploymentHealthcare & Life SciencesColombia1 Apr 2026

Bogotá health department uses AI to spot suicide risk online

Secretaría Distrital de Salud de Bogotá — Bogotá's health department runs Proyecto STOP, AI suicide risk detection that scans social media for patterns tied to depression, suicidal ideation and other mental-health risks. The system links people at risk to Línea 106, the department's free emotional-support line, for earlier prevention.

Public-health suicide-prevention officerinfobae.com

Manufacturing, Energy & Resources

1

Cementos Argos plans grinding and inventory at its Cartagena plant with machine learning.

DeploymentManufacturing, Energy & ResourcesColombia17 Jun 2026

Cementos Argos brings machine learning to Cartagena plant planning

Cementos Argos — Cementos Argos has swapped manual grinding and inventory planning at its Cartagena plant for machine learning in cement production, an optimisation system that weighs hundreds of scenarios simultaneously and proposes actions. Built by in-house planning, production, supply-chain and analytics teams, it will spread to other Argos plants.

Production and supply-chain plannerelnorte.com.co

Media, Telecom & Entertainment

1

Tigo is trialling AI phone customer service inside the regulator's sandbox.

DeploymentMedia, Telecom & EntertainmentColombia18 Jun 2026

Tigo starts AI phone customer-service trial in regulator's sandbox

Tigo (Colombia Móvil and UNE EPM Telecomunicaciones) — Colombia's Communications Regulation Commission (CRC) has opened the testing phase of ConTIGO Digital, Tigo's project for AI customer service by phone. Full Tigo subscribers are first to try the phone AI, linked to the operator's internal systems, and the CRC will use the results to weigh regulatory changes.

Call-centre agentcrcom.gov.co
Latest on the record
  • DeploymentColombia's Grupo Aval moves 36 AI agents into productionFinance & Insurance31 Aug 2026semana.com
  • Evidence of adoption61% of Colombian firms now treat AI as a strategic priorityBusiness Operations31 Aug 2026colombiaone.com
  • DeploymentBBVA gives its South American business bankers an AI sales assistantFinance & Insurance27 Aug 2026bbva.com
Latin America & Caribbean
Colombia0.49Brazil0.50Argentina0.47Mexico0.53Chile0.59Peru0.49Bolivia—Panama0.50Uruguay0.55Bermuda—Costa Rica0.54Bahamas—Dominican Republic0.47El Salvador0.39Barbados—Jamaica—Venezuela—
Method and sources

Every entry on this page is a named organisation putting AI to work in a real job, taken from the State of Applied AI record. Each one is traced to the report it came from and dated, and where a figure is the organisation’s own the entry says so rather than presenting it as an independent result. Readiness, ecosystem and policy figures, where shown, are attributed on the card to the body that published them.

The record is maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI: entries are added as they are found and verified, not on a schedule, and nothing is published without an open source behind it. It currently holds 1114 entries across 249 countries.