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Applied AI in Chile

Chile's AI is in the state's own hands first — a Treasury voice agent on tax-season calls, more than 5,000 officials trained — under a national policy updated in 2024.

AI readiness
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Rank 43 of 171 — IMF AI Preparedness Index
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42
entries across 10 industries
National programme
2024
Política Nacional de Inteligencia Artificial

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Services 55.5% · Industry 31.4% · Agriculture 3.5% of gross value added — World Bank, 2025

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42 entries

Government & Public Sector

16

The Treasury has put an AI voice agent on tax-season calls, and a public network now verifies government AI independently.

RegulationGovernment & Public SectorChile26 Oct 2026

Chile's Supreme Court drafts rules for AI use in the courts

Supreme Court of Chile — Chile AI regulation for judges is being written: the Supreme Court is drafting an institutional policy plus an auto acordado covering how court AI tools are built, tested and used. President Gloria Ana Chevesich outlined 13 principles after the XXIX Jornadas de Reflexión, among them human supervision, explainability, transparency and judicial independence. Judges alone decide; software may not weigh proof.

DeploymentGovernment & Public SectorChile20 Oct 2026

Puerto Varas and CONAF switch on three AI wildfire cameras

CONAF and Municipality of Puerto Varas — CONAF and the Municipality of Puerto Varas have mounted three AI wildfire detection cameras on Cerro Philippi in southern Chile, each reaching beyond 25 kilometres, with images sent straight to the CONAF Regional Coordination Centre in Los Lagos. Regional director Fernando Gebhard expects surer first strikes on blazes; mayor Tomás Gárate says early fire alerts now cover the whole commune.

Wildfire lookoutconaf.cl
DeploymentGovernment & Public SectorChile15 Oct 2026

La Calera firefighters switch on AI smoke detection

Cuerpo de Bomberos de La Calera — The Cuerpo de Bomberos de La Calera now runs IronFire from its headquarters tower, AI wildfire detection that reads high-mounted cameras, pinpoints smoke and warns the alarm centre so crews leave sooner. Superintendent Cristian Omar Fernández says the commune is swept through 360 degrees every two seconds. IronFire supplied the AI smoke detection free, without public money; operators keep every dispatch call, and the cameras will move to Cerro La Melonita to watch Quillota province.

Firefighterg5noticias.cl
Evidence of impactGovernment & Public SectorChile7 Oct 2026

Santiago appeals court ruling goes out with a stray AI prompt

Corte de Apelaciones de Santiago — Corte de Apelaciones de Santiago released a Ninth Chamber decision on 6 October carrying a pasted AI drafting prompt, a template for an amparo judgment unrelated to the civil appeal. Substitute rapporteur Felipe Larraín uploaded the working file in error; presiding judge Jenny Book had the text corrected, said the chamber never used the prompt and gave Larraín 24 hours to report. Judicial employees say the Poder Judicial lacks a clear protocol on generative tools in judgment writing.

DeploymentGovernment & Public SectorChile30 Sep 2026

Punta Arenas brings in the Revi AI to speed building permits

Municipalidad de Punta Arenas — Punta Arenas is the first Magallanes municipality to adopt Revi, the Chilean Chamber of Construction's AI for building permits, joining 17 councils nationwide. Norman Revi helps Dirección de Obras Municipales reviewers draft observations and verify paperwork, while Clara Revi screens applicants' files beforehand. Mayor Claudio Radonich expects roughly 30% quicker permit approval; CNEP puts the national average at 120 to 126 days.

Municipal building-permit reviewerlaprensaaustral.cl
DeploymentGovernment & Public SectorChile24 Sep 2026

Chile's Suseso launches VigIA to flag suspect medical leave

Superintendencia de Seguridad Social (Suseso) — Chile's Superintendencia de Seguridad Social (Suseso) has rolled out VigIA for medical leave oversight, blending deterministic rules, threshold analysis plus machine learning, flagging odd patterns and warning signs nationwide. Over 200 probes into possible irregularities in sick-leave certificates opened via it during 2026. The Universidad de Chile's Faculty of Physical and Mathematical Sciences (FCFM) co-developed it over 19 months; academic Richard Weber led the prototype consultancy.

Medical-leave inspectoruchile.cl
DeploymentGovernment & Public SectorChile24 Sep 2026

Los Ángeles becomes Biobío's first council on the REVI permit AI

Municipalidad de Los Ángeles — The Municipalidad de Los Ángeles is Biobío's first council on REVI, AI for building permits that backers say trims handling time 30% to 35%. Its Dirección de Obras Municipales staff started using it in September. The Cámara Chilena de la Construcción produced REVI via Google; the city enters a 12-council permit processing network counting Providencia, Maipú, Renca, Viña del Mar and Puerto Montt.

Municipal building-permit reviewersabes.cl
RegulationGovernment & Public SectorChile31 Aug 2026

Chile builds a network to independently verify public-sector AI

Red de Integridad y Estado Abierto / ECLAC — Chile's Red de Integridad y Estado Abierto and the UN Economic Commission for Latin America and the Caribbean are forming a network for independent public-sector AI oversight. Public institutions will first register the AI systems they run and self-assess against ECLAC's standard, before verification and oversight; the Comptroller General alone keeps audit powers, and algorithmic transparency leads the agenda.

Evidence of adoptionGovernment & Public SectorChile13 Aug 2026

Chile trains more than 5,000 public officials in AI

Ministerio de Ciencia, Tecnología, Conocimiento e Innovación — Chile's science ministry has put over 5,000 public officials through AI training via Stack Público and built TAM-GPT, a Latin American language model, with the National Centre for Artificial Intelligence. Six priorities for 2026-2030 target about 100 AI pilots in the state, some one million people trained and reconversion for 100,000 workers.

DeploymentGovernment & Public SectorChile23 Jul 2026

Chile's Treasury puts an AI voice agent on tax-season calls

Tesorería General de la República — Chile's Tesorería General de la República put an AI voice agent built with CGS Nexus on tax-query calls during Operación Renta, trained on 50-plus enquiry types. It served over 43,000 people and settled about 60% of calls alone, passing complex cases to staff, the Treasury says; no independent evaluation is published.

Tax call agenttvn.cl
DeploymentGovernment & Public SectorChile17 Apr 2026

Chile's energy regulator uses AI to catch uncertified electrical imports

Superintendencia de Electricidad y Combustibles (SEC) — Chile's electricity and fuels regulator, the SEC, uses AI import inspection to catch uncertified electrical products entering the country sooner. Reading import data, raising alerts and ranking controls by risk, the tools lifted the certified share from 88% to 95% and cut months-long detection times, the regulator says. An SEC AI assistant also answered over 60% of queries during electricity-subsidy applications.

Product-safety inspectorcooperativa.cl
RegulationGovernment & Public SectorChile12 Mar 2026

Procurement directive for data science and artificial intelligence projects

ChileCompra (Dirección de Compras y Contratación Pública) — Under Directiva de Contratación Pública N° 44/2026, Chile's ChileCompra agency guides public buyers toward safer AI procurement. Acquiring data science and artificial intelligence tools through Mercado Público now requires assessing dangers such as skewed algorithms, poor transparency and cybersecurity gaps, then building multidisciplinary teams, running ethical reviews and embedding audit clauses in contracts — advancing government artificial intelligence contracting.

DeploymentGovernment & Public SectorChile13 Jan 2026

Chilean customs puts AI-equipped scanner truck into service in Iquique

Servicio Nacional de Aduanas de Chile — Chile's customs service has started operating an AI cargo scanning truck at the Iquique International Terminal in Tarapacá. The scanner truck is meant to bolster regional checks against drug trafficking and smuggling.

Customs inspectoriquiquetv.cl
DeploymentGovernment & Public SectorChile18 Aug 2025

Chilean prosecutors' AI raises fugitive capture rate to 40%

Ministerio Público (Chilean Public Prosecutor's Office) — Chile's Public Prosecutor's Office and the University of Chile built Fiscal HeredIA, an AI fugitive capture tool that lifted success rates from 1–3% to 40%. It has scanned nearly 800,000 pages and 3 million-plus audio files. Some 240 prosecutors nationwide now depend on this AI-assisted fugitive tracking.

Prosecutorbiobiochile.cl
RegulationGovernment & Public SectorChile12 Aug 2024

Algorithmic transparency recommendations for automated decision systems

Council for Transparency (Consejo para la Transparencia) — Chile's Council for Transparency (CPLT) issued voluntary guidance on algorithmic transparency in automated decision-making, targeting agencies that run automatic or semi-automatic decision tools, through Resolución Exenta N° 372 on 30 August. A follow-up covering automated decision systems transparency arrived 14 July 2025 to guide implementation.

RegulationGovernment & Public SectorChile11 Dec 2023

Guidelines for using artificial intelligence in the public sector

Ministry of Science, Technology, Knowledge and Innovation and Ministry Secretariat General of the Presidency — Chile now has non-binding AI in the public sector rules under Oficio Circular N° 711, issued jointly by the Ministry of Science, Technology, Knowledge and Innovation and the Ministry Secretariat General of the Presidency. State bodies building, buying or running artificial intelligence tools are urged toward human-centred design, explainable systems, stronger data protection, and staff training on government use of artificial intelligence. The rules carry no binding force on agencies.

Healthcare & Life Sciences

5

Hospital Biprovincial Quillota Petorca schedules its operating theatres with SITGEQ, aiming to cut cancelled operations and waiting lists.

DeploymentHealthcare & Life SciencesChile24 Oct 2026

Reloncaví health service will bring AI to screening mammograms at four hospitals

Servicio de Salud del Reloncaví — From next week, Servicio de Salud del Reloncaví will pilot AI mammography screening support at Llanquihue, Calbuco, Maullín and Chaitén hospitals, a first for any public network in Chile. Software will mark suspicious areas and score how likely each is malignant, so results arrive sooner and referrals to Hospital Puerto Montt are better targeted. Radiologists still diagnose; local technologists are trained for this breast-screening AI.

Evidence of adoptionHealthcare & Life SciencesChile14 Oct 2026

A third of Chilean adults ask generative AI about their health

Pontificia Universidad Católica de Chile (Visión Universitaria UC) — Generative AI for health questions draws 32.9% of adults, using tools such as ChatGPT or Gemini, the WIP Chile 5.0: Google versus Doctor study from Visión Universitaria UC shows; over half have tried one. Despite those AI health queries, doctors stay the most trusted source, and 80% reject deciding on web information alone. Sergio Godoy of the UC Faculty of Communications polled 744 urban adults with Universidad de La Frontera, Universidad Austral and Clínica Alemana de Valdivia.

DeploymentHealthcare & Life SciencesChile20 Jul 2026

Quillota hospital starts an AI surgical-management system in its theatres

Hospital Biprovincial Quillota Petorca — Hospital Biprovincial Quillota Petorca began SITGEQ, AI surgical management with real-time dashboards, in pre-surgery and, from 27 July, its operating theatres. GesNova Salud's system gathers clinical records, waiting-list status, theatre timetables and patient tests so teams follow each case from surgical request to operation. Hospital director Eduardo Lara Hernández highlights its data analytics and AI; the goals are better theatre use, fewer cancellations and shorter public-network surgical waiting lists. Two of the Viña del Mar Quillota Petorca health service's three high-complexity hospitals now use it.

Surgical theatre coordinatorg5noticias.cl
DeploymentHealthcare & Life SciencesChile25 Nov 2025

Hospital del Salvador pilots AI pre-consultation for emergency care

Hospital del Salvador — Emergency patients at Hospital del Salvador in Santiago will encounter PREMED Sapiens, a new AI pre-consultation emergency care tool from startup Medical Sapiens, now under trial. Upon arrival, the software reads reported symptoms, sorts cases by urgency and spots ones suited to remote telemedicine follow-up, a design meant to shrink queues and stop people walking out before treatment. This AI-based urgency sorting in hospital emergency departments is backed by Chile's Ministry of Health and Corfo through the Juégatela por la Innovación programme.

Emergency physicians, triage nursesprosaludchile.cl
DeploymentHealthcare & Life SciencesChile29 Aug 2025

Van Buren hospital pilots AI platform for paediatric genetic diagnosis

Hospital Carlos Van Buren — Chile counts merely 47 geneticists serving over 19 million residents, prompting Hospital Carlos Van Buren in Valparaíso to trial DIAGEN-IA, an AI platform for paediatric genetic diagnosis built by Universidad Andrés Bello's ITiSB institute toward quicker paediatric genetic disease detection. Symptom entries yield ranked possible conditions with suggested tests. Nicole Nakousi heads the effort alongside neuropediatric staff.

Neuropediatricians, geneticistsportalredsalud.cl

Manufacturing, Energy & Resources

4

Codelco's maintenance chief says AI lifted the copper company's production by 40%.

Evidence of impactManufacturing, Energy & ResourcesChile9 Sep 2026

Codelco maintenance chief says AI lifted production by 40%

Codelco — Iván Tobar, corporate maintenance manager at Codelco, Chile's state copper company, told a University of Santiago audience on 8 September AI in copper mining lifted production 40% and mineral recovery over 15% as technology use grew. The report does not identify the operations or period behind the figures, and no independent evaluation is published.

Evidence of impactManufacturing, Energy & ResourcesChile2 Apr 2026

AI cameras cut risky worker–machine contact 90% at El Teniente

Codelco División El Teniente — Codelco's El Teniente division says AI workplace safety video analytics using 40 cameras has cut risky equipment–people interactions by 90% in monitored mine workshops. Specialists validate its automatic alerts; the system grew gradually from a workshop pilot in early 2024, and no independent evaluation is published.

DeploymentManufacturing, Energy & ResourcesChile15 Oct 2025

CMPC deploys AI agents across paper mills in Chile and Brazil

CMPC — CMPC, the Chilean pulp and paper company, saves 13 minutes per maintenance note with voice recognition, part of a rollout of AI agents in manufacturing across mills in Chile and Brazil for industrial process automation. A linked tool turns two-hour planning reviews into ten minutes; at Santa Fe, production KPIs are watched live, with alerts sent to floor staff via WhatsApp or email.

Factory operatoreldinamo.cl
DeploymentManufacturing, Energy & ResourcesChile27 Jun 2025

Ferrostaal Chile deploys Mila AI robot for mining recruitment

Ferrostaal Chile — Ferrostaal's Chile operation now uses AI recruitment for mining through Mila, an agent that screens candidates and sorts CVs for industrial vacancies. Fed on real CV data, it parses applications, spots gaps such as missing attachments and answers candidates straight away. Ferrostaal credits the deployment with a 60% drop in initial CV handling time and a jump of more than 40% in how many profiles reviewers get through each day, pointing to a broader shift toward automated candidate screening in heavy industry.

HR recruiterreporteminero.cl

Business Operations

3

SONDA reports that 88% of Chilean companies now use AI.

Evidence of adoptionBusiness OperationsChile20 Oct 2026

Chile tops the 2026 Latin American AI Index; business adoption 13.5%

CENIA and CEPAL (ILIA 2026) — Business AI adoption sits at an estimated 13.5% in Chile, yet the nation tops the 2026 Latin American Artificial Intelligence Index (ILIA) by CENIA and CEPAL across 20 countries for a fourth year. Gaps: 2.1% of regional GPUs, R&D at 0.39% of GDP, no defined budget for the national AI strategy, weak corporate uptake.

DeploymentBusiness OperationsChile24 Sep 2026

Codelco hands 5,500 staff Microsoft 365 Copilot licences

Codelco — Chile's Codelco opened 5,500 Microsoft 365 Copilot licences for generative AI at work across divisions and head office, via an MoU with Microsoft. Training, change management, security safeguards and 600 'digital promoters', chosen from 900 sign-ups in three days, back the AI productivity rollout; agents aid procurement, legal and sustainability.

Mining company office staffcodelco.com
Evidence of adoptionBusiness OperationsChile24 Aug 2026

88% of Chilean companies now use AI, SONDA finds

SONDA — SONDA's Tech Trends study puts some degree of AI adoption among Chilean companies at 88%, up from 16% in its previous edition. Of those, 40% are exploring or piloting, 30% apply it to some processes, 13% treat it as a strategic pillar and 5% have woven it through the whole operation. SONDA Chile general manager Javier Larenas warns of pilots that never scale; 53% have only general AI guidelines, and the sample size is unpublished.

Finance & Insurance

3
DeploymentFinance & InsuranceChile11 Sep 2026

Mercado Pago brings its AI money assistant Mago to Chile

Mercado Pago — Mercado Pago, the digital account of Mercado Libre, has brought Mago to Chile — AI in personal banking that settles routine money chores by conversation: spending, transfers, bills, benefits. Speech, typing or a shared photo all serve as input, and nothing executes before the user confirms. Conversational finance totals over two million exchanges, near 224,000 monthly.

Small-business ownerportalinnova.cl
DeploymentFinance & InsuranceChile2025-05

Transbank deploys Eugenia AI assistant across internal operations

Transbank — Eugenia, Transbank's new AI assistant for internal operations, now handles staff questions on time off, brand rules and compliance without waiting for a human reply. The Chilean payments firm built the tool on AWS language models as proof that automation can take hold inside everyday corporate workflows. Sebastián Robles, who leads AI at Transbank, said the goal was giving staff real systems to actually use, not just pilots. That practical rollout of an AI workplace assistant is now held up as a model for other Chilean businesses.

Back office operations staffportalinnova.cl
DeploymentFinance & InsuranceChile10 Jan 2025

Banco Ripley launches Lukas, the first AI finfluencer in Latin America

Banco Ripley — Lukas launched as Latin America's first AI finfluencer for Banco Ripley, teaching Chilean youth saving, budgeting and credit via social clips. Pedro Juan y Diego and Wise Innovation Studios built the avatar with motion capture and 3D modelling, voiced in colloquial Chilean Spanish. This AI-powered financial influencer format targets younger audiences.

Marketing professionalbiobiochile.cl

HR & People

2
Evidence of adoptionHR & PeopleChile2 Dec 2025

Four of five Chilean SMEs use AI in HR, Deel study finds

Deel — Roughly four-fifths of Chilean SMEs (80%) already embed AI in HR processes, a Deel and Criteria study of 300 firms shows. 92% plan broader use, led by attendance monitoring (29%), staff training (27%) and hiring (22%). 64% foresee raising budgets for AI-powered human resources management within 12 months.

DeploymentHR & PeopleChile2025-05

Apiux implements AI avatars for IT recruitment in Chile

Apiux — Interview slots now sit in candidates' own hands as Apiux rolls out PoolRecruitIA's avatars for AI in IT recruitment across Chile. Automated note-taking, ATS updates and unbiased scoring trim evaluation time over 80%, pushing manual AI-driven candidate screening out of Apiux's pipeline.

HR recruiters, talent acquisitionpresslatam.cl

Agriculture & Food

1
DeploymentAgriculture & FoodChile11 Sep 2025

Agrosuper deploys AI tool to optimise sales in traditional channel

Agrosuper — Reaching over 55 thousand small shops, minimarkets and butcheries nationwide, MAI (Modelo de Atención Inteligente) gives Agrosuper's field reps a data-driven answer to an old logistics puzzle: whom to call on next. Chile's largest food producer built the AI in retail sales optimisation engine by cross-referencing billing volume, buying patterns and each outlet's location, then ranking visit priority and frequency for AI-driven sales targeting for small retailers. Coverage and service quality have both climbed since, though only company-reported figures back that claim.

Sales representativeportalinnova.cl

Education & Training

1

More than 5,000 public officials have been trained in AI.

DeploymentEducation & TrainingChile28 Feb 2025

Temuco school becomes first public liceo with AI security system

Insuco Tiburcio Saavedra / Municipalidad de Temuco — Chile now has its first public liceo running an AI security system: Insuco Tiburcio Saavedra in Temuco, fitted with a metal-detector portal and facial-recognition cameras. Dahua Technology Chile built the setup for the Municipalidad de Temuco after knife-related scares on site pushed officials to act. Trial length: six months, finished late February 2025.

School security staffcooperativa.cl

Retail & Consumer

1
RegulationRetail & ConsumerChile18 Jan 2022

Interpretative circular on consumer protection against artificial intelligence

National Consumer Service (Servicio Nacional del Consumidor - SERNAC) — SERNAC, Chile's consumer protection agency, addressed AI consumer protection via Resolución Exenta N° 33, guiding businesses on privacy hazards from automated tools used with shoppers. Expectations cover algorithmic disclosure, fair treatment, secure data handling, banned dark patterns, and human review of automated decision-making affecting consumers.

Latest on the record
  • RegulationChile's Supreme Court drafts rules for AI use in the courtsGovernment & Public Sector26 Oct 2026emol.com
  • DeploymentReloncaví health service will bring AI to screening mammograms at four hospitalsHealthcare & Life Sciences24 Oct 2026diariodepuertomontt.cl
  • DeploymentPuerto Varas and CONAF switch on three AI wildfire camerasGovernment & Public Sector20 Oct 2026conaf.cl
  • Evidence of adoptionChile tops the 2026 Latin American AI Index; business adoption 13.5%Business Operations20 Oct 2026emol.com
  • DeploymentLa Calera firefighters switch on AI smoke detectionGovernment & Public Sector15 Oct 2026g5noticias.cl
  • Evidence of adoptionA third of Chilean adults ask generative AI about their healthHealthcare & Life Sciences14 Oct 2026biobiochile.cl
  • Evidence of impactSantiago appeals court ruling goes out with a stray AI promptGovernment & Public Sector7 Oct 2026latercera.com
  • DeploymentPunta Arenas brings in the Revi AI to speed building permitsGovernment & Public Sector30 Sep 2026laprensaaustral.cl
  • DeploymentCodelco hands 5,500 staff Microsoft 365 Copilot licencesBusiness Operations24 Sep 2026codelco.com
  • DeploymentChile's Suseso launches VigIA to flag suspect medical leaveGovernment & Public Sector24 Sep 2026uchile.cl
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Method and sources

Every entry on this page is a named organisation putting AI to work in a real job, taken from the State of Applied AI record. Each one is traced to the report it came from and dated, and where a figure is the organisation’s own the entry says so rather than presenting it as an independent result. Readiness, ecosystem and policy figures, where shown, are attributed on the card to the body that published them.

The record is maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI: entries are added as they are found and verified, not on a schedule, and nothing is published without an open source behind it. It currently holds 4731 entries across 249 countries.