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Applied AI in Jamaica

The record holds 9 entries from Jamaica, across 8 industries, led by Government & Public Sector, then Business Operations. Last updated 29 Oct 2026.

On the record
9
entries across 8 industries

More on Jamaica lands here as we find it.

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9 entries

Government & Public Sector

2
Evidence of adoptionGovernment & Public SectorJamaica3 Jun 2026

Jamaica launches JMD $545m AI skills programme for all 63 constituencies

Government of Jamaica — Jamaica backs GAINS (Growing AI Innovation and National Skills Programme) with JMD $545 million for AI skills certification across all 63 constituencies. A six-week AI Mastery Curriculum targets 1,260 HEART/NSTA-certified graduates per cohort, feeding a broader AI skills training effort. St Catherine and St Andrew pilot first, ahead of national rollout.

opm.gov.jm
DeploymentGovernment & Public SectorJamaica30 Jul 2025

Jamaica launches legal information portal with AI chatbot Garvey

Ministry of Legal and Constitutional Affairs — Garvey, an AI legal chatbot serving the Ministry of Legal and Constitutional Affairs, helps citizens decode statutes via the Jamaica Legal Information Portal (JLIP). Softengi, a European firm, built this AI-driven legal information access system for US$197,000, financed by the World Bank, pairing gazette notices with simplified wording. The goal: wider public grasp of law.

Legal professionaljis.gov.jm

Business Operations

1
Evidence of adoptionBusiness OperationsJamaica21 Sep 2026

AI use reaches 25.0% of Jamaica's working-age population, Microsoft finds

Microsoft AI Economy Institute (Global AI Diffusion Report Q2 2026) — AI adoption in Jamaica reached 25.0% of 15-to-64-year-olds by June 2026, 1.0 points above 24.0% in Q1, against 18.8% worldwide. Microsoft's Global AI Diffusion study derives that generative AI use estimate from pooled, anonymised telemetry, corrected for operating-system and device mix, connectivity and headcount.

microsoft.com

Education & Training

1
DeploymentEducation & TrainingJamaica4 Apr 2025

Jamaica's education ministry pilots AI to mark exam papers in schools

Ministry of Education, Skills, Youth and Information — Several Jamaican schools are testing AI exam marking under a new Ministry of Education, Skills, Youth and Information pilot. Dana Morris Dixon said staff now watch scores appear instantly as software grades scripts, a change designed to hand teachers back hours for direct student contact rather than manual scoring.

Teacherjis.gov.jm

Finance & Insurance

1
DeploymentFinance & InsuranceJamaica2025-01

NCB Capital Markets launches AI investment chatbot Simone on WhatsApp

NCB Capital Markets Limited — An AI investment chatbot named Simone now handles portfolio guidance for clients of Jamaica's NCB Capital Markets Limited over WhatsApp. Behind the scenes sits an AI-powered Risk Profiler and Asset Allocator, posing a brief round of queries to size up someone's appetite for risk before proposing a blend of stocks, fixed income and other instruments. NCB unveiled the system at the Jamaica Stock Exchange's Regional Investments and Capital Markets Conference.

Investment advisorour.today

Healthcare & Life Sciences

1
DeploymentHealthcare & Life SciencesJamaica2026-08

Oasis Imaging Centre opens with AI-enabled diagnostic technology in Kingston

Oasis Imaging and MRI Centre — Oasis Imaging and MRI Centre now offers AI-enabled diagnostic imaging in St Andrew, Jamaica, cutting scan durations up to 60 per cent. Radiologists gain sharper diagnoses via MRI, CT, X-ray, ultrasound, mammography and prostate/breast scans, with MRI ready in 24-48 hours, through this AI-driven medical imaging service.

Radiologistjamaica-gleaner.com

Marketing & Creative

1
DeploymentMarketing & CreativeJamaica4 Oct 2026

Market Research Services rebuilds Jamaica's All Media Survey around AI

Market Research Services Ltd (MRSL) — Market Research Services Ltd (MRSL) launched the All New All Media Survey in Kingston on 1 October 2026, with DatanXzen software handling AI market research automation: data preparation, analysis and flagging duplicate records, mismatches and gaps. This audience measurement adds social-media influencers and content creators beside radio, TV, newspapers and web use; fieldwork grows to six months from six weeks.

Market research analystjamaica-gleaner.com

Media, Telecom & Entertainment

1
Evidence of impactMedia, Telecom & EntertainmentJamaica21 Aug 2026

Digicel's AI assistant resolves 55% of Jamaican customer interactions unaided

Digicel — Digicel's AI customer care assistant Ruby has handled 55% of more than 535,000 conversations in Jamaica without a human agent, the telecoms group's 2026 Sustainability Report says. Built on Canadian firm Ada's platform, the virtual assistant takes routine jobs such as bill payment, plan activation and balance checks across voice, web, WhatsApp and the MyDigicel app, supporting care teams without replacing them, says Digicel.

jamaica-gleaner.com
Latest on the record
  • DeploymentMarket Research Services rebuilds Jamaica's All Media Survey around AIMarketing & Creative4 Oct 2026jamaica-gleaner.com
  • Evidence of adoptionAI use reaches 25.0% of Jamaica's working-age population, Microsoft findsBusiness Operations21 Sep 2026microsoft.com
  • Evidence of impactDigicel's AI assistant resolves 55% of Jamaican customer interactions unaidedMedia, Telecom & Entertainment21 Aug 2026jamaica-gleaner.com
Read next
Every country in Latin America & Caribbean
Jamaica—Brazil0.50Argentina0.47Mexico0.53Colombia0.49Peru0.49Chile0.59Dominican Republic0.47Uruguay0.55Venezuela—Ecuador—Guatemala—El Salvador0.39Paraguay—Bolivia—Costa Rica0.54Puerto Rico—Bermuda—Honduras—Trinidad and Tobago—Cuba—Panama0.50Bahamas—Barbados—Belize—Martinique—French Guiana—Guyana—Suriname—Curaçao—Saint Lucia—Guadeloupe—Haiti—Nicaragua—Turks and Caicos Islands—Aruba—Cayman Islands—Greenland—Saint Kitts and Nevis—Anguilla—Antigua and Barbuda—Saint Vincent and the Grenadines—Sint Maarten (Dutch part)—Virgin Islands, British—Virgin Islands, U.S.—
Method and sources

Every entry on this page is a named organisation putting AI to work in a real job, taken from the State of Applied AI record. Each one is traced to the report it came from and dated, and where a figure is the organisation’s own the entry says so rather than presenting it as an independent result. Readiness, ecosystem and policy figures, where shown, are attributed on the card to the body that published them.

The record is maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI: entries are added as they are found and verified, not on a schedule, and nothing is published without an open source behind it. It currently holds 4731 entries across 249 countries.