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Applied AI in the United States

The United States has AI in classrooms, courtrooms and command — 54 school systems on ChatGPT for Teachers, 3,200 lawyers at one firm, the Pentagon across a three-million-person workforce — with America's AI Action Plan setting the federal line since July 2025.

AI readiness
0.77
Rank 3 of 171 — IMF AI Preparedness Index
Ecosystem
1
of 36 — Stanford AI Index vibrancy ranking
On the record
285
entries across 15 industries
National programme
2025
Winning the Race: America's AI Action Plan

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Services 76.3% · Industry 17.6% · Agriculture 0.9% of gross value added — World Bank, 2021

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Government & Public Sector

54

The Department of Defense has activated ChatGPT across a workforce of more than three million, and Army HR Command runs Agentforce for 9.2 million people.

RegulationGovernment & Public SectorUnited States28 Oct 2026

New York bans unsafe AI chatbot features for children

State of New York (Governor Kathy Hochul) — Governor Kathy Hochul has enacted Senate Bill 9051B/Assembly Bill 10379C, New York AI regulation barring 12 chatbot features for minors, such as posing as human, encouraging self-harm or inappropriate or lewd talk with children. Operators must check age several ways, one without government ID. The children's chatbot law starts 1 January 2027.

iapp.org
Evidence of impactGovernment & Public SectorUnited States23 Oct 2026

Appeals court removes Mississippi judge from DEI case after AI-drafted errors

US Court of Appeals for the Fifth Circuit — The US Court of Appeals for the Fifth Circuit lifted the injunction on Mississippi's DEI law and handed the case to a new judge after AI in court orders went wrong. Staff for Judge Henry T. Wingate had produced an AI-drafted order that listed non-parties, misstated statute and cited a non-existent precedent. Public schools and universities must now apply the diversity, equity and inclusion ban.

mississippitoday.org
Evidence of impactGovernment & Public SectorUnited States20 Oct 2026

Army AI hiring pilot cuts civilian time-to-hire from 161 to 47 days

US Army — A Pentagon pilot pairing AI in federal hiring with streamlined steps cut Army civilian hiring from 161 days to 47, Michael Cogar of the Defense Department said. HR specialists at the Army's Civilian Human Resources Agency, Military Entrance Processing Command and Defense Logistics Agency use AI for job announcements, CV screening and shortlists, trimming pre-posting from 40 days to six and selection from 18 to four. Hiring numbers behind the time-to-hire gain were not given.

federalnewsnetwork.com
DeploymentGovernment & Public SectorUnited States8 Oct 2026

Georgia's Secretary of State launches GABBY, a chatbot that answers residents' questions

Georgia Secretary of State — Georgia Secretary of State Brad Raffensperger has introduced GABBY (Georgia's Automated Bot, Built for You), a website chatbot on sos.ga.gov answering public queries solely from agency pages. The office expects the assistant to save Georgians time spent clicking through pages or ringing its call centre.

Agency call-centre staffsos.ga.gov
RegulationGovernment & Public SectorUnited States8 Oct 2026

Palm Desert adopts a risk-tiered AI policy for city staff

City of Palm Desert — Palm Desert City Council unanimously adopted an AI policy grading each staff or official use of city-approved tools as low-, moderate- or high-risk. Higher-tier uses, such as handling sensitive city data, acting without prior human sign-off or creating legal or financial commitments, need approval from a department director or the city manager. The city's first artificial intelligence officer, named in March 2026, oversees it.

mynewsla.com
DeploymentGovernment & Public SectorUnited States7 Oct 2026

Boulder will route non-emergency police calls to an AI assistant

Boulder Police and Fire Communications Center — Boulder's Police and Fire Communications Center will hand its non-emergency line to ANET (Automated Non-Emergency Triage), an AI call assistant, soft-launching at the end of October 2026 for short spells several times weekly and going fully live by the end of November. Humans keep every 911 call: the automated system transfers anyone with a concern or unresolved request to a dispatcher, and staff follow up each case.

Non-emergency call takersbouldercolorado.gov
DeploymentGovernment & Public SectorUnited States6 Oct 2026

Phoenix police pilot AI that drafts reports from body-camera audio

Phoenix Police Department — Phoenix Police Department officers in the Mountain View Precinct are trialling AI report writing for 90 days, with software converting bodycam recordings into an opening version of each narrative. Patrol Bureau staff take part alongside the Family Investigations Bureau and the Assaults Unit within the Violent Crimes Bureau. Nothing enters official files until an officer has checked it, fixed errors and signed an attestation; the trial closes on 31 December 2026, followed by an evaluation.

Police officersphoenix.gov
DeploymentGovernment & Public SectorUnited States6 Oct 2026

Montgomery County launches Mo, an AI chatbot for voter questions

Montgomery County, Pennsylvania — Montgomery County, Pennsylvania, answers basic voter questions through Mo, an AI election chatbot drawing only on county voter services pages and mapping data, from polling places to mail ballots. Citibot of Charleston, South Carolina helped build the assistant, which runs 24/7 in over 70 languages. Mo won't endorse candidates or give voting advice.

Election and voter services staffwhyy.org
RegulationGovernment & Public SectorUnited States6 Oct 2026

Utah orders AI literacy training and AI use across state agencies

Office of the Governor of Utah — Utah Governor Spencer Cox has signed an executive order setting Utah AI policy across government. The Division of Technology Services designs AI literacy training for all agency staff, departments assess affordable AI processes and resident-facing automation, and the Department of Government Operations leads AI-led process upgrades plus safeguards against cyber threats and rogue AI agents. It builds on Cox's December 2025 pro-human AI initiative.

ksl.com
DeploymentGovernment & Public SectorUnited States29 Sep 2026

US launches America.gov, an AI front door to 29,000 government websites

US federal government (White House) — America.gov, the Trump administration's AI government chatbot built on Google's Gemini and xAI's Grok, handles US questions about passports, campsites and Social Security cards. Replies draw on roughly 29,000 official sites and currently redirect users; 2027 upgrades promise AI help with public services like finishing applications online.

Citizen-services stafffedscoop.com
DeploymentGovernment & Public SectorUnited States29 Sep 2026

Citrus County Sheriff's Office hands non-emergency calls to an AI assistant

Citrus County Sheriff's Office — Citrus County Sheriff's Office now sends the non-emergency and administrative lines, which logged over 126,000 calls in 2025, to AI call handling via Prepared by Axon. The Florida system transcribes live, turns other languages into English, poses follow-up questions and escalates suspected emergencies to a dispatcher. 911 traffic skips this automated call-taking and reaches a person.

Non-emergency call-takers and dispatchersyahoo.com
DeploymentGovernment & Public SectorUnited States28 Sep 2026

Manchester police put real-time translation into officers' body cameras

Manchester Police Department (Iowa) — Manchester Police Department in Iowa is issuing officers Axon body cameras offering real-time translation across up to 50 languages at roughly 95% accuracy. Non-English calls rose from 63 in 2024 to 112 in 2025; officers formerly relied on personal phone apps for live interpretation. Facing online data-protection worries, the department noted Axon's cloud audits every login and file access.

Police officerskcrg.com
RegulationGovernment & Public SectorUnited States24 Sep 2026

Centralia requires supervisor sign-off for staff use of generative AI

City of Centralia, Missouri — The City of Centralia, Missouri, has adopted a generative AI policy with a sign-off form stating when staff may use AI. Employees need supervisor approval to apply AI to city business and remain answerable for checking all output, under the new AI rules for staff.

abc17news.com
Evidence of adoptionGovernment & Public SectorUnited States23 Sep 2026

GenAI.mil logs more than 2 million users in one week

US Department of Defense — Over 2 million people used GenAI.mil within one week, Cameron Stanley, the Defense Department's Chief Digital and Artificial Intelligence Officer, reported of the prior week. Roughly 3 million personnel can reach this military generative AI service, offering Gemini for Government, ChatGPT Mil and Grok for Government. Gemini's Agent Designer, added in March, lets approved staff build defence AI tools.

nextgov.com
DeploymentGovernment & Public SectorUnited States22 Sep 2026

Colorado Springs puts an AI agent on its non-emergency police line

Colorado Springs Police Department — Colorado Springs Police Department's Public Safety Communications Center has switched on Prepared by Axon to transcribe, translate and summarise calls and route non-emergency calls. S.A.R.A.H., an AI agent for non-emergency calls, now answers those lines first; trained call takers keep every 911 call. Automated call answering was tested from April 2026.

Emergency call takercoloradosprings.gov
DeploymentGovernment & Public SectorUnited States22 Sep 2026

Tennessee launches Iris, an AI chatbot for 357,000 licensees

Tennessee Department of Commerce & Insurance — The Tennessee Department of Commerce & Insurance has rolled out Iris, an AI chatbot for professional licensing that answers round the clock for over 357,000 licensees in 26 regulatory programmes. Via the CORE system, in English or Spanish, the licensing assistant also looks up licensed individuals and businesses. A soft launch ran in August.

Licensing customer service representativefox17.com
Evidence of impactGovernment & Public SectorUnited States22 Sep 2026

Raleigh drops its AI customer-service avatar after a pilot

City of Raleigh — The City of Raleigh scrapped Daisy, an avatar-fronted AI virtual assistant for residents tested from April to July 2026 before a new city hall opens. Daisy missed a 90% accuracy target, often said information was unavailable, and residents shied away from the municipal chatbot. Trials covered English, French, Arabic and Spanish; findings went to the Smart Cities Connect Fall Conference.

statetechmagazine.com
RegulationGovernment & Public SectorUnited States17 Sep 2026

New York opens a whistleblower route for AI company staff

Office of the New York State Attorney General — New York Attorney General Letitia James has told staff inside artificial intelligence companies to route AI whistleblower complaints — anonymously if preferred — through the Office of the Attorney General's secure portal. The alert leans on the Responsible AI Safety and Education Act, in force from January 1, 2027, the SHIELD Act and the federal Computer Fraud and Abuse Act, the scaffolding of this AI policy. James said technology's promise excuses nobody from laws protecting New Yorkers.

longislandbusiness.com
RegulationGovernment & Public SectorUnited States16 Sep 2026

Missouri bars AI facial recognition from police plate readers

Office of the Governor of Missouri — Missouri Governor Mike Kehoe has signed Executive Order 26-18, a Missouri AI regulation for automated licence plate reader systems at state bodies and state-funded police. Most plate and vehicle data must be erased permanently within 30 days; vendors may not sell, share or commercialise Missouri-generated data; and the AI policy bars artificial intelligence facial recognition from ALPR systems. Kehoe cited constitutional and privacy concerns over indefinite storage of law-abiding citizens' movements.

governor.mo.gov
Evidence of impactGovernment & Public SectorUnited States14 Sep 2026

TSA's Ace agent handles 100,000 traveller conversations a month

US Transportation Security Administration — Ace, the AI agent for airport security queries at the US Transportation Security Administration, built on Salesforce Public Sector Solutions, takes roughly 100,000 routine traveller conversations a month. 96% of those inquiries — packing liquids, clearing a checkpoint with a medical device — close without human escalation. Live since the summer travel surge, the travel AI assistant gives timely guidance.

salesforce.com
Evidence of adoptionGovernment & Public SectorUnited States10 Sep 2026

GSA opens discounted ChatGPT to federal, state and tribal government

US General Services Administration — US General Services Administration has struck a OneGov agreement with OpenAI putting ChatGPT for government on consumption-based pricing. Running 27 months from 1 October 2026, the offer cuts token-based usage costs 50%, with no platform fee, minimum order or spend commitment. GSA counts roughly 3.5 million federal employees already reaching AI under earlier agreements. Federal, state, local and tribal bodies buy this government ChatGPT access directly, through resellers or cloud marketplaces.

gsa.gov
DeploymentGovernment & Public SectorUnited States9 Sep 2026

California pilots AskCA assistant to guide residents to state services

California Office of Data and Innovation — California's Office of Data and Innovation is piloting AskCA, an AI-powered digital assistant giving residents a single front door to state and local services, grouped by life events such as looking for work, launching a business, family support and disaster recovery, Governor Gavin Newsom said. Beta testers can now sign up; Anthropic's Claude underpins its knowledge base, with security help from the California Department of Technology, following early trials with 140-plus fire-recovery leaders and Altadena wildfire survivors. CalHR will first run it live, powering AI job-skills matching on CalCareers from 30 September.

Government customer service agentgov.ca.gov
DeploymentGovernment & Public SectorUnited States9 Sep 2026

Mountain View pilots live AI translation at public meetings

City of Mountain View — The City of Mountain View, California, is piloting Wordly's AI translation at public meetings, letting residents follow in more than 60 languages; it reached a city council meeting on 8 September after debuting at an Environmental Planning Commission meeting a month earlier. The $58,367 pilot, including a $43,750 Wordly contract for 300 hours of live software translation, extends language access beyond the in-person Spanish and Chinese interpretation offered on request.

Meeting interpretermv-voice.com
DeploymentGovernment & Public SectorUnited States8 Sep 2026

Dane County puts an AI assistant on its non-emergency line

Dane County — Dane County has put an AI chatbot for non-emergency calls, the Aurelian Virtual Assistant or AVA, on the 608-255-2345 line, fielding information requests, department referrals and routine questions since Aug. 18. A one-year contract worth $155,000 covers the software, 90% of that from grants and 10% from county funds. Officials stress that no human communicator or dispatcher is being replaced: the AI call handler exists to leave staff free for emergencies.

Emergency communications dispatcherbadgerherald.com
Evidence of adoptionGovernment & Public SectorUnited States8 Sep 2026

Missouri opens free Google AI training to educators statewide

Missouri Department of Elementary and Secondary Education — Missouri's Department of Elementary and Secondary Education and its Department of Higher Education and Workforce Development have opened free Google AI training for educators across a state holding nearly 100,000 educators and 1.1 million students; adoption stays at the discretion of districts and charter schools. The bundle: Google Career Certificates and Google AI courses, Gemini for Education, Gemini Notebook and the Google AI Educator Series. Uses span lesson planning, grading, customised learning materials, research and an AI literacy curriculum. Registering with Grow with Google secures a free licence, a wide slice of state AI skilling.

dese.mo.gov
DeploymentGovernment & Public SectorUnited States1 Sep 2026

Nebraska takes its DMV AI assistant statewide after pilot

State of Nebraska — Nebraska has chosen Tyler Technologies' Resident AI Assistant for statewide use after a May–August pilot at the Department of Motor Vehicles. During the pilot, the state says, it answered over 88,000 questions from 38,000-plus users, made more than 3,400 referrals to state online services and cut call volume by 20 per cent in some areas, with nearly a fifth of interactions after hours. It launches on Nebraska.gov as Nebraska Navigator before reaching participating agencies, and the DMV is widening its use of Tyler's document automation for motor carrier operations; deputy director Mitch Greenwall said the pilot showed AI improves resident experience while easing pressure on agency resources.

Government customer service agentstatescoop.com
DeploymentGovernment & Public SectorUnited States31 Aug 2026

The Pentagon activates ChatGPT across a 3-million workforce

US Dept of Defense — The US Department of Defense activated ChatGPT Mil, OpenAI's model, on its GenAI.mil platform, accredited for controlled unclassified information at Impact Level 5, alongside Google Gemini and Grok for Government. The platform serves document-heavy planning, policy, logistics and administration across a workforce of more than 3 million. The Pentagon reports GenAI.mil already has over 1.7 million unique users, and the Navy and Marine Corps require it enterprise-wide.

Defence staffmilitarytimes.com
RegulationGovernment & Public SectorUnited States31 Aug 2026

National Archives says AI use alone does not create federal records

US National Archives and Records Administration — The US National Archives and Records Administration's August memo (AC-11-2026) tells agencies that using AI does not, 'in and of itself', produce federal records. Whether AI material must be kept turns on factors like an agency relying on it for decisions, using it for official business, circulating it or building it into an agency system; NARA recommends formal AI policies.

fedscoop.com
DeploymentGovernment & Public SectorUnited States28 Aug 2026

CIA uses GPT-4.1 to compile open-source World Cup intelligence reports

US CIA — The US CIA's Open Source Enterprise used GPT-4.1 to help compile open-source intelligence reports on the 2026 FIFA World Cup, sharpening article selection, translating titles and summarising host-country coverage. Drawn from unclassified, publicly sourced material and checked by CIA analysts at every stage, the reports went to local law-enforcement partners via fusion centres such as the Washington State Fusion Center.

Intelligence analystreason.com
DeploymentGovernment & Public SectorUnited States28 Aug 2026

US Veterans Affairs launches a benefits help-desk chatbot in beta

US Dept of Veterans Affairs — The US Department of Veterans Affairs is beta-testing an LLM-driven help-desk chatbot on its 'Contact Us' page, letting veterans ask conversationally about benefits and services. It steers users to resources but offers no route to a person, is unsuitable for emergencies or medical questions and gathers no personally identifiable information, the VA says.

Customer-service agentdevelop.fedscoop.com
DeploymentGovernment & Public SectorUnited States19 Aug 2026

California opens its in-house AI assistant to state departments

California Department of Technology — Poppy, the California Department of Technology's generative AI tool, routes work to Claude, Gemini and ChatGPT with data kept in state systems, and now serves about 1,000 staff in 24 departments. Built on existing budget after a 2025 pilot (2,700-plus people, about 70 departments), it charges departments $7,500–$35,000 to join plus per-user fees. Lucy Andrews of the Department of Water Resources finds the tasks it absorbs often dull and slow. Users remain well below one per cent of state staff.

Civil servantaol.com
DeploymentGovernment & Public SectorUnited States2026-08

Defense Innovation Unit begins testing an AI military-logistics tool

US DoD Defense Innovation Unit — The US Department of Defense's Defense Innovation Unit began prototype testing of the Joint Sustainment Decision Tool, AI for predictive military logistics, in August 2026, with tests running to March 2027. It is meant to foresee and reduce risks across military sustainment and the supply chain.

Logistics plannerfederalnewsnetwork.com
RegulationGovernment & Public SectorUnited States10 Aug 2026

IRS Policy for Artificial Intelligence Governance (IRM 10.24.1)

Internal Revenue Service — Internal Revenue Service governance for AI now runs through a revised IRM 10.24.1, the IRS Policy for Artificial Intelligence Governance, driving IRS-wide AI governance in tax administration toward faster, trustworthy builds and rollouts. The Chief Data and Analytics Officer, now Responsible AI Official, must apply stricter rules to high-impact systems and maintain an AI use case inventory. The framework aligns with OMB M-25-21 and other federal mandates.

irs.gov
DeploymentGovernment & Public SectorUnited States7 Aug 2026

US Army HR Command deploys Agentforce AI for 9.2 million people

US Army Human Resources Command — The US Army Human Resources Command rolled out Salesforce's Agentforce Public Sector platform for round-the-clock HR support to about 9.2 million military families, veterans, soldiers and civilian employees, via HRC's Digital Front Door personnel-records and HR-services platform. HRC says it is the first US military body on the platform since its Impact Level 5 authorisation, letting AI agents handle controlled unclassified information.

HR officerthedefensepost.com
DeploymentGovernment & Public SectorUnited States6 Aug 2026

New Orleans puts AI on live 911 calls to triage incidents

New Orleans — Orleans Parish Communication District — The Orleans Parish Communication District has put Carbyne's AI on live 911 calls to triage incidents and screen out duplicates, notably from rush-hour crashes, making New Orleans the first major US city to disclose one. Carbyne says the AI triaged over 3,500 events in 90 days, cut redundant calls over 30% and sped responses by up to 40 seconds, figures not independently evaluated. It learned from real 911 recordings, local street names and speech patterns.

Emergency dispatchernewsweek.com
DeploymentGovernment & Public SectorUnited States6 Aug 2026

US Defense Department clears Salesforce's Agentforce at Impact Level 5

US Dept of Defense — The US Department of Defense has authorised Salesforce's Agentforce 360 at Impact Level 5, clearing the agentic AI system to handle controlled unclassified information and some national security data. Offered via Salesforce's Missionforce National Security suite, it will support command insights, onboarding, logistics and administrative workflows on sensitive unclassified missions, the company says.

Logistics planneraiagentstore.ai
DeploymentGovernment & Public SectorUnited States15 Apr 2026

Pennsylvania widens ChatGPT Enterprise to 3,000 state employees

Commonwealth of Pennsylvania — Over 3,000 Commonwealth employees across 35 agencies in Pennsylvania, United States, now have access to ChatGPT Enterprise under an expansion by the Shapiro Administration, part of a wider state government AI deployment, with 6,500 more staff required to complete training on safe and responsible AI use before gaining entry. This follows a 12-month pilot in which 175 workers spanning 14 agencies reported cutting an average of 95 minutes from their daily workload while drafting messages, condensing documents, researching topics and generating ideas, an early sign of AI in state government paying off. Officials note human oversight stays central to the effort, and flag that the 95-minute saving is a self-reported figure, not independently verified.

Civil servantpa.gov
Evidence of adoptionGovernment & Public SectorUnited States31 Mar 2026

Over 60% of US federal judges responding to a survey use AI tools

The Sedona Conference — Over 60 percent of responding federal judges use at least one AI tool in judicial work, 22.4% weekly or daily. Research (30%) and document review (15.5%) lead this court AI use, per The Sedona Conference and New York City Bar study of 502 sampled judges, 112 of whom replied.

mccormick.northwestern.edu
DeploymentGovernment & Public SectorUnited States17 Mar 2026

Michigan reads every SNAP case with AI before payment

Michigan Department of Health and Human Services — Michigan's Department of Health and Human Services now scans every SNAP case with an AI case-reading tool before payment, built on Google Vertex AI with optical character recognition reading pay stubs and other documents. David Knezek told the Senate Appropriations Subcommittee on DHHS that this AI benefits eligibility checking, an automated eligibility review, flags cases most likely to error, though staff still check each flag. It follows MiDAS, which wrongly charged over 40,000 people in the United States with misrepresentation within two years; a later audit of 22,000 cases found 93% involved no actual fraud.

Benefits eligibility caseworkerroute-fifty.com
DeploymentGovernment & Public SectorUnited States2026-02

Massachusetts gives 40,000 state employees a ChatGPT assistant

Commonwealth of Massachusetts — Massachusetts governor Maura Healey announced that the state's 40,000 executive-branch employees will get a ChatGPT-powered AI assistant, deployed with OpenAI after competitive procurement. Rollout is phased, beginning with the Executive Office of Technology Services and Security, then other agencies, and the state says the tool keeps prompts in a walled-off environment where they cannot train public models. Other states have run limited ChatGPT pilots; this is the first across a whole branch of state government.

State civil servantstatescoop.com
DeploymentGovernment & Public SectorUnited States2026-02

Los Angeles courts give judges an AI clerk for draft rulings

Los Angeles County Superior Court — Los Angeles County Superior Court is piloting Learned Hand, an AI tool that works as a judges' clerk, distilling long filings, writing research memos and drafting orders. The court's contract, worth roughly $314,000, maps out testing in criminal, family and probate divisions, though judges so far mostly use it on civil motions; Riverside County's court is trialling it under a $10,000 agreement. Learned Hand combines Anthropic, OpenAI and Google models, and says it checks bias and accuracy but has published no results.

Judgecalmatters.org
DeploymentGovernment & Public SectorUnited States2026-01

Louisville puts AI on its housing permit process

Louisville Metro Government — Louisville Metro Government's new AI housing permit process pilot, starting this January, picks Govstream.ai to scan zoning codes, geographic records and past filings for recurring delays. Officials expect faster reviews, clearer visibility and earlier guidance for applicants and staff alike. Outcomes from the AI-driven building permit scheme go public once the spring trial ends.

Building permit reviewersmartcitiesdive.com
RegulationGovernment & Public SectorUnited States2026

Connecticut bars police from using AI to draft criminal reports

Connecticut's Chief State's Attorney imposed a statewide moratorium in 2026 on police using AI tools to draft, write or narrate criminal reports, warning that officers would swear under oath to computer-generated text. The King County, Washington prosecutor's office takes the same stance.

police1.com
RegulationGovernment & Public SectorUnited States29 Sep 2025

Transparency in Frontier Artificial Intelligence Act (SB 53)

State of California — California Governor Gavin Newsom enacted Senate Bill 53 (Transparency in Frontier Artificial Intelligence Act), frontier AI regulation obliging major developers to post a safety framework. These advanced-model rules create a CalCompute consortium for public computing, route critical safety incidents to the Office of Emergency Services and shield whistleblowers exposing health and safety risks.

gov.ca.gov
RegulationGovernment & Public SectorUnited States23 Jul 2025

Winning the Race: America's AI Action Plan

The White House — "Winning the Race: America's AI Action Plan" spans three pillars — innovation, AI infrastructure, and diplomacy and security — via over 90 federal policy actions. A January order prompted this White House blueprint, now the United States' national US AI policy, replacing scattered US AI regulation with one roadmap.

whitehouse.gov
DeploymentGovernment & Public SectorUnited States2 Jun 2025

FDA launches Elsa generative AI tool across the agency

US Food and Drug Administration — Elsa, a generative AI tool FDA employees now use daily, handles scientific reviews, operational tasks and clinical evaluations inside the Food and Drug Administration. Running on a secure GovCloud setup, the system condenses paperwork, spots adverse events, drafts label comparisons and builds database code. It arrived early, beating a 30 June deadline after a strong pilot, launching a wider AI in drug regulation and clinical evaluation effort across all 11 FDA centres.

Scientific reviewernextgov.com
RegulationGovernment & Public SectorUnited States3 Apr 2025

Accelerating Federal Use of AI through Innovation, Governance and Public Trust (M-25-21)

Office of Management and Budget — Memorandum M-25-21 pushes federal use of AI across US agencies, replacing M-24-10 with fresh demands: a named chief AI officer, an AI governance board, and risk controls on high-impact systems. Innovation now sits alongside stronger federal AI governance and public trust as core aims.

whitehouse.gov
RegulationGovernment & Public SectorUnited States3 Apr 2025

Driving Efficient Acquisition of Artificial Intelligence in Government (M-25-22)

Office of Management and Budget — Memorandum M-25-22 from the Office of Management and Budget replaces Biden-era M-24-18 as United States AI policy for executive agency tenders released after October 1, 2025. Buyers must assess whether a purchase counts as high-impact AI. These AI buying rules demand clauses on performance validation, interoperability and government data rights, and ban training commercial AI with non-public government data.

ashurstperkinscoie.com
RegulationGovernment & Public SectorUnited States24 Mar 2025

Virginia signs law expanding defamation rules to AI-generated content

Commonwealth of Virginia — Virginia now treats fabricated or altered artificial-intelligence material as grounds for defamation claims, under a fresh AI content regulation named HB 2124, the Synthetic Digital Content Act. Anyone who fraudulently misuses such content commits a Class 1 misdemeanour, and people portrayed without consent can pursue civil lawsuits against the wrongdoer. Virginia's Attorney General must convene a group to examine how statutes against AI-generated deepfakes get enforced.

transparencycoalition.ai
DeploymentGovernment & Public SectorUnited States17 Mar 2025

SSA completes nationwide rollout of AI hearing transcription system

Social Security Administration — HeaRT (Hearing Recording and Transcriptions), SSA's AI hearing transcription system, now covers every hearing site nationwide, producing records for about 500,000 disability hearing customers yearly. Old hardware is retired; SSA projects $5 million in yearly savings on transcription and maintenance. This marks SSA's shift toward automated hearing-record technology.

Administrative law judgenewsweek.com
Evidence of impactGovernment & Public SectorUnited States2025

Pennsylvania state staff saved 95 minutes a day using ChatGPT

Pennsylvania employees in a yearlong state-government ChatGPT Enterprise pilot, ended March 2025, reported saving 95 minutes a day on average. The 175 participants in 14 agencies self-selected and self-reported.

pa.gov
DeploymentGovernment & Public SectorUnited States2025

CAL FIRE runs 1,263 AI camera sensors to detect wildfire smoke

CAL FIRE and UC San Diego run ALERTCalifornia, a network of 1,263 AI-enabled camera sensors that auto-detect smoke and alert dispatchers in all 21 CAL FIRE command centres. In 2025 it helped inform responses to about 3,600 wildfires, flagging over half before any 911 call, says ALERTCalifornia director Neal Driscoll; no independent evaluation exists.

Fire / emergencyroute-fifty.com
Evidence of adoptionGovernment & Public SectorUnited States2025

Law enforcement is the biggest AI use category at US Homeland Security

Law enforcement was the largest AI use category at the US Department of Homeland Security in 2025: 86 of 238 reported AI use cases, including 49 at Customs and Border Protection and 29 at Immigration and Customs Enforcement. Of those, 35 were classed high-impact.

nextgov.com
Evidence of adoptionGovernment & Public SectorUnited States2024

US federal agencies report 3,611 AI use cases in 2025

The US federal government's 2025 AI use case inventory lists 3,611 individually-reported AI use cases across 56 agency submissions, 445 of them high-impact. The Department of Justice reported 314 (114 high-impact) and the Department of Homeland Security 238 (55 high-impact).

github.com

Education & Training

36

Houston ISD and 54 other school systems have adopted OpenAI's ChatGPT for Teachers, and districts from Charleston County to Columbus County are running MagicSchool AI across every school.

DeploymentEducation & TrainingUnited States28 Oct 2026

Princeton opens a university-managed ChatGPT to all faculty and staff

Princeton University — Princeton University staff, faculty and academic professionals can now request Princeton ChatGPT, a campus-managed service offering discounted ChatGPT Plus and Pro licences, through a one-year OpenAI enterprise pilot, Provost Jennifer Rexford announced. OpenAI may not train on material university users submit. Students become eligible in January after completing an AI-use training module.

Faculty and staffs3.amazonaws.com
DeploymentEducation & TrainingUnited States19 Oct 2026

Emory opens Claude for Education to students, faculty and staff

Emory University — Anyone at Emory University, whether student, faculty member or employee, may now apply for Claude for Education (Claude EDU) from Anthropic. Adding to existing AI tools for students, the move advances the AI.Humanity aim of campus AI that serves humanity.

University faculty and staffnews.emory.edu
Evidence of adoptionEducation & TrainingUnited States14 Oct 2026

59% of US K-12 educators used AI tools last school year, Gallup finds

Gallup and Walton Family Foundation — A Walton Family Foundation-Gallup poll of 1,952 US K-12 educators, run 28 July to 14 August 2026, shows 59% relied on AI tools at work during 2025-2026. Close to two-thirds of those users report gaining hours for the most rewarding parts of teaching; 7% say the technology cost them time.

news.gallup.com
RegulationEducation & TrainingUnited States7 Oct 2026

Frederick County schools ban student AI use weeks after a Gemini pilot

Frederick County Board of Education — The Frederick County Board of Education in Maryland voted 6-1 to bar student AI use from pre-K to 12th grade, weeks after middle and high schools began trialling Google's Gemini. Members cited cheating and over-reliance that stunts critical thinking. Carve-outs cover lessons about the technology and disability accommodations.

fox5dc.com
RegulationEducation & TrainingUnited States30 Sep 2026

California requires public colleges to train students and staff in generative AI

Office of the Governor of California — Governor Gavin Newsom signed AB 2392, obliging the California Community Colleges and California State University, and urging the University of California, to offer generative AI training to students, faculty and staff, reviewed yearly with completion records. A joint working group will propose procurement and AI instruction standards by 1 January 2028; systemwide contracts trigger a report to the Legislature within 60 days.

calmatters.digitaldemocracy.org
DeploymentEducation & TrainingUnited States29 Sep 2026

Ohio State will launch a Google AI assistant for advising and registrar services

The Ohio State University — The Ohio State University will launch a 24/7 Google Cloud AI assistant for AI academic advising, registrar help and career planning, the university said. Campuswide Gemini Enterprise and Gemini Notebook access via Google for Education is also promised, plus an Innovation District AI space with Google DeepMind collaborations; no launch date for this advising assistant was given.

Academic advisers and registrar staffnews.osu.edu
DeploymentEducation & TrainingUnited States29 Sep 2026

Nye County School District pilots MagicSchool AI for teachers

Nye County School District — Nye County School District teachers in Nevada are trialling AI lesson planning on MagicSchool AI, building worksheets and rubrics beside existing Google Gemini access. Pupils join on 1 November in restricted spaces. A grant covers costs until the school year ends; the pilot phase lasts through December.

Teachersfox5vegas.com
DeploymentEducation & TrainingUnited States23 Sep 2026

Tulane launches TulaneAI, a private AI platform for faculty and staff

Tulane University — Tulane University has rolled out TulaneAI, a private generative AI platform offering faculty and staff the latest chatbot models. Hosted on Microsoft Azure, the campus AI service lets users pick models from OpenAI, Anthropic, Meta, DeepSeek or xAI, with no data stored or used for model training.

University facultytulanehullabaloo.com
DeploymentEducation & TrainingUnited States20 Sep 2026

Marietta City Schools pilots MagicSchool AI district-wide

Marietta City Schools — Marietta City Schools in Ohio is piloting MagicSchool AI, a K-12 AI platform, with every educator and student district-wide. Data security drove the choice: MagicSchool is built so user information is never shared or sold. Rather than banning classroom AI, district leaders see the pilot as practical digital literacy training.

Teacherwtap.com
RegulationEducation & TrainingUnited States17 Sep 2026

Florida orders AI policies in every school and state college

Florida Board of Education — Florida's Board of Education has voted to fold AI policy for schools into every district and charter internet safety policy, governing student and teacher use, safety and data protection. Districts must publish their policies and an accessible list of approved AI instructional tools, then report those tools to the Florida Department of Education. Parents and guardians may opt a child in or out of direct AI interaction, with a non-AI alternative guaranteed; Florida College System institutions face parallel rules on academic integrity, privacy protection and AI literacy. This AI schools regulation takes force by July 1, 2027.

wlrn.org
DeploymentEducation & TrainingUnited States17 Sep 2026

Midland Public Schools opens SchoolAI to every secondary student

Midland Public Schools — Midland Public Schools in Michigan has opened SchoolAI, its AI tool for students and teachers, to every middle and high school pupil after a spring pilot. Engineering teacher Corey Spurling says SchoolAI can create worksheets and translate, and he built a classroom AI assistant pupils can quiz instead of waiting for him.

Teacherupdate.midlandps.org
DeploymentEducation & TrainingUnited States14 Sep 2026

Casper College gives every student and lecturer BoodleBox AI access

Casper College — Casper College has become Wyoming's first college to give all students and faculty campuswide generative AI access, through the BoodleBox AI platform. The rollout began in August 2026 after a select staff group trialled BoodleBox over the summer. Digital Learning director David Siemens links the shared AI workspace to building AI literacy, responsible use and effective teaching integration.

College facultycaspercollege.edu
DeploymentEducation & TrainingUnited States11 Sep 2026

Duluth Public Schools gives district staff Google Gemini

Duluth Public Schools — Duluth Public Schools has opened Google Gemini to district staff this school year, putting AI lesson planning in the hands of educators alongside unit development and assessment writing tied to state standards. The choice followed a review of national best practices, principals' association guidance and existing school board policies. Access runs through official district accounts, privacy training comes first, and pupils are locked out; only staff touch the AI planning tools.

Teachernorthernnewsnow.com
DeploymentEducation & TrainingUnited States8 Sep 2026

Dordt University pilots premium AI tools for students and staff

Dordt University — Dordt University, a private Christian university in Sioux Center, Iowa, has launched a one-year autumn pilot in which students, staff and faculty get premium versions of AI tools such as Claude, ChatGPT, Gemini and Perplexity via the BoodleBox platform. Monthly campus-wide AI discussions accompany the access.

University lecturerkiowacountypress.net
RegulationEducation & TrainingUnited States3 Sep 2026

Los Angeles Unified suspends student access to generative AI

Los Angeles Unified School District — Los Angeles Unified School District, the second-largest US district, has suspended all student access to generative AI platforms for 2026-27, confirmed on 2 September, when its new Generative AI Ad Hoc Committee first met. Previously pupils 13-plus with digital citizenship training who had read the responsible-use policy could use approved AI tools.

k12dive.com
RegulationEducation & TrainingUnited States2 Sep 2026

New York City bans student-facing generative AI through eighth grade

New York City Public Schools — New York City public schools have paused student-facing generative AI for 2-K through eighth grade for 2026-27, a one-year moratorium the mayor's office announced. The policy covers nearly 600,000 students, about two-thirds of enrolment, and bans companion chatbots in every grade, while up to 50,000 high schoolers join five limited AI pilots.

nyc.gov
RegulationEducation & TrainingUnited States1 Sep 2026

DC issues its first AI model policy for school staff

District of Columbia Office of the State Superintendent of Education — The District of Columbia's Office of the State Superintendent of Education (OSSE) has issued a school staff AI policy for 2026–27, the AI Model Policy for Staff Use. Local education agencies may adapt the advisory text, OSSE's first staff AI guidance to them. A February 2026 OSSE survey found only 45% had a staff policy.

osse.dc.gov
DeploymentEducation & TrainingUnited States26 Aug 2026

Houston ISD and 54 districts adopt OpenAI's ChatGPT for Teachers

Houston ISD + 54 US school systems — Houston Independent School District and 54 other US school systems have adopted OpenAI's ChatGPT for Teachers for lesson planning, communications and admin. OpenAI says that adds nearly 140,000 educators and staff, taking its free programme past 340,000 users in 103 partner organisations across 30 states. Houston ISD's innovation director Christine Mai says teachers decide when to use AI and check its accuracy.

Teacheredtechinnovationhub.com
RegulationEducation & TrainingUnited States26 Aug 2026

Florida moves to require AI policies at all 28 state colleges

Florida Department of Education — The Florida Department of Education has proposed a rule requiring all 28 Florida College System institutions to adopt AI policies covering grading, course assignments and academic integrity for students, staff and campus guests. Education Commissioner Henry Mack approved it, and the State Board of Education considers it on 16 September. K-12 districts are also being told to add AI to internet safety guidelines, tell parents when an AI instructional tool is approved and let them opt children out, with school boards given until 1 July 2027; the State University System is drafting separate requirements for Florida's 12 public universities.

cbsnews.com
DeploymentEducation & TrainingUnited States25 Aug 2026

Kansas district turns its school cameras into AI gun detectors

Wamego USD 320 — Wamego USD 320 in Kansas has deployed ZeroEyes' AI gun detection and situational awareness platform in its schools, the company says. It works with the district's existing security cameras to flag images that may show a firearm; possible detections go to ZeroEyes' operations centre for round-the-clock review by staff from military or law-enforcement backgrounds. The district (just under 1,600 students across four schools) paid via the Kansas Safe and Secure Firearm Detection Grant Program, run by the state attorney general's office.

School security officerglobenewswire.com
DeploymentEducation & TrainingUnited States20 Aug 2026

Peninsula School District gives every staff member an AI assistant

Peninsula School District — Peninsula School District is giving every staff member personal, agentic AI assistants that can handle multi-step tasks on their own. Chief information officer Kris Hagel said teachers are building interactive learning games, science simulations and flight simulations for its aeronautical academy, with the aim that staff have more time to be human.

Teacherdistrictadministration.com
DeploymentEducation & TrainingUnited States18 Aug 2026

Columbus County Schools adopt MagicSchool AI district-wide

Columbus County Schools — Columbus County Schools has adopted the MagicSchool AI platform district-wide for 2026-27, giving teachers and students district-controlled, education-focused AI tools. The district intends it to help teachers build lessons and support students' writing and maths within teacher-monitored guardrails.

Teacherwect.com
DeploymentEducation & TrainingUnited States18 Aug 2026

Pender County Schools extend MagicSchool AI to students

Pender County Schools — Pender County Schools, which introduced MagicSchool AI for staff last year, is extending it to students this term, with teachers designing assignments that build in supervised student use. The district picked the platform for its monitoring tools and student-safety guardrails, and adopted a Generative AI Guidance Policy (Policy 3221) alongside updated technology and discipline policies.

Teacherwect.com
DeploymentEducation & TrainingUnited States18 Aug 2026

Saint Xavier gives its whole campus a shared AI platform

Saint Xavier University — Saint Xavier University is giving faculty, staff and students BoodleBox, a collaborative AI platform brokering models such as GPT, Claude, Gemini and Perplexity, for 2026-27. Staff and faculty trained in spring 2026; the university calls itself Chicago's first with campus-wide access. Students can cite and share AI-assisted work, letting professors grade the process as well as the product. Provost Carees Dean linked it to readying students for academic success, career and life.

University lecturerpatch.com
DeploymentEducation & TrainingUnited States14 Aug 2026

University of Colorado gives students ChatGPT Edu after required training

University of Colorado — The University of Colorado opened ChatGPT Edu to students under a system-wide agreement with OpenAI, but each must first finish a 30-minute online module on AI privacy, data protection and appropriate use. Boulder's Office of Information Technology announced the student rollout after faculty and staff got access earlier this year, and instructors still set AI rules for each course.

Faculty / studentoit.colorado.edu
DeploymentEducation & TrainingUnited States12 Aug 2026

Duke University gives all students and staff a suite of AI tools

Duke University — Duke University is offering a suite of AI tools for autumn 2026, free for students, staff and faculty with a NetID: ChatGPT for Education, Microsoft Copilot, its own DukeGPT platform and a MyGPT assistant builder, with paid options including Microsoft 365 Copilot and, later in term, Anthropic's Claude. NetID sign-in keeps work within Duke's protected environment, the Office of Information Technology says.

Faculty / studentoit.duke.edu
DeploymentEducation & TrainingUnited States11 Aug 2026

Charleston County schools begin a one-year MagicSchool AI pilot

Charleston County School District — Charleston County School District has started a one-year pilot of MagicSchool, an AI tool for teachers' lesson planning and classroom preparation, with wider rollout expected later in autumn 2026. Teachers district-wide attended summer generative AI training with the AI for Education Foundation, and the district's AI framework leaves classroom use up to teachers.

Teacherlive5news.com
DeploymentEducation & TrainingUnited States30 Jun 2026

Stanford opens three AI assistants to every student and staff member

Stanford University — Three AI assistants reached every Stanford University account holder at once: OpenAI ChatGPT Edu, Google Gemini Enterprise and Anthropic Claude for Education, part of a higher education AI adoption pilot lasting through August 2027. Gemini Enterprise turns on by itself for anyone holding a Stanford Google login, whereas the other two demand single sign-on plus sign-off on responsible-use rules first. Buying pressure from research teams and staff already paying out of pocket for these tools pushed Stanford, in the United States, toward this campus-wide AI tool licensing, which beats individual subscriptions on both data protection and cost.

University lectureruit.stanford.edu
Evidence of adoptionEducation & TrainingUnited States2026

Only 18% of US teachers have received formal guidance on AI

Only 18% of US K-12 teachers had received any formal guidance on using AI, and under 1 in 10 had task-specific guidance (tutoring, grading, feedback), the 2026 Gallup/Walton 'Teaching for Tomorrow' survey (n=2,069, Feb-Mar 2026) found. Higher-needs schools lag wealthier ones, and adoption is outpacing policy.

news.gallup.com
RegulationEducation & TrainingUnited States2026

US Labor Department issues an AI literacy framework for agencies

The US Department of Labor's AI Literacy Framework, issued in February 2026 as Training and Employment Notice 07-25, targets state workforce and apprenticeship agencies, community and tribal colleges, Job Corps centres and state CTE directors. It defines AI literacy as grasping AI tools' capabilities and limits, applying them to daily tasks, giving clear instructions, checking output accuracy and following workplace rules.

dol.gov
DeploymentEducation & TrainingUnited States2026

US Labor Department folds AI skills into registered apprenticeships

The US Department of Labor is building AI skills into Registered Apprenticeship instead of creating stand-alone AI occupations, and launched an AI in Registered Apprenticeship Innovation Portal in April 2026. On 7 July 2026 it announced $162 million in performance-based incentives, $40 million of it to Jobs for the Future for AI, semiconductor and nuclear-infrastructure apprenticeships. It served over 58,000 registered apprentices in technology, cybersecurity and AI-related occupations in 2025.

Apprenticeapprenticeship.gov
DeploymentEducation & TrainingUnited States28 Aug 2025

Indiana University rolls out ChatGPT Edu to 120,000 students and staff

Indiana University — Indiana University is deploying ChatGPT Edu to its entire 120,000-strong community, OpenAI's second-largest ChatGPT Edu higher education rollout. Staff gained access September 2, 2025; students follow January 1, 2026. A 200-instructor trial found 80% said the AI chatbot for universities aided teaching, research and service work, and a new free course, GenAI 101, now builds responsible AI habits campuswide.

Studentnews.iu.edu
DeploymentEducation & TrainingUnited States13 Aug 2025

Miami-Dade schools give 100,000 students Gemini AI access

Miami-Dade County Public Schools — Miami-Dade County Public Schools rolled out Google's Gemini for Education to about 100,000 high-schoolers, cementing its rank as the third-largest US district embracing AI in K-12 education. Learners lean on the assistant to shape ideas and get instant translation for English-language learners, a case of generative AI classroom tools reaching an entire student body.

Students and teachersblog.google
DeploymentEducation & TrainingUnited States24 Jun 2025

Newark schools adopt Amira AI literacy screener for K-3

Newark Public Schools — Newark Public Schools will deploy Amira Learning's AI literacy screener across all K-3 classrooms from autumn 2025, under a board-approved contract capped at $900,000 over two years. The tool listens to pupils reading aloud, scoring accuracy, pace and expression to flag those at risk of falling behind, functioning as an automated reading diagnostics system. Adoption forms part of New Jersey's revamped literacy framework for early reading.

Teachers and studentschalkbeat.org
Evidence of adoptionEducation & TrainingUnited States2025

54% of US teens have used AI chatbots for schoolwork

AI chatbots help many U.S. teens with schoolwork. By late 2025, 54% of 13–17-year-olds said they had used one.

pewresearch.org
Evidence of adoptionEducation & TrainingUnited States

Three in ten US teachers use AI weekly, saving 5.9 hours

Three in ten (30%) U.S. public K–12 teachers report using AI tools at least weekly. They estimate saving 5.9 hours a week, about six weeks a school year.

news.gallup.com

Healthcare & Life Sciences

31

OSF HealthCare has taken RapidAI stroke detection to all 18 of its hospitals, and MUSC Health's voice agent has handled 2.2 million patient calls.

DeploymentHealthcare & Life SciencesUnited States29 Oct 2026

NYU Langone embeds OpenEvidence's clinical AI in its Epic health record

NYU Langone Health — NYU Langone Health is wiring OpenEvidence's clinical AI into Epic so clinicians systemwide can pose complex questions conversationally and get replies grounded in peer-reviewed studies and each patient's chart without switching screens. The evidence tool serves a system recording roughly 12 million visits annually.

Cliniciansnyulangone.org
DeploymentHealthcare & Life SciencesUnited States22 Oct 2026

Sentara Health gives case managers an AI chart tool built with Regard

Sentara Health — Sentara Health has switched on AI case management, co-built with Regard, letting case managers interrogate records conversationally to see history, status shifts and the last 24 hours. Executives estimate wider deployment could save nearly 90,000 hours, more than 40 full-time employees' worth and nearly $5 million of labour. The 12-hospital system, with more than 400 care sites in Virginia and northeast North Carolina, plans wider care management use from acute to ambulatory settings.

Hospital case managersfiercehealthcare.com
DeploymentHealthcare & Life SciencesUnited States20 Oct 2026

St. Luke's Health System deploys AI-assisted virtual nursing in Idaho

St. Luke's Health System — St. Luke's Health System is rolling out hellocare.ai's AI Assisted Virtual Nursing and Telehealth and AI Assisted Virtual Sitting modules on inpatient units in Idaho. Care teams gain patient observation, remote workflows and coordination tools meant to back up nurses and lift safety. hellocare.ai issued the news.

Nursesfiercehealthcare.com
DeploymentHealthcare & Life SciencesUnited States6 Oct 2026

Nolla Health's AI writes first-time acne prescriptions in a Utah pilot

Nolla Health — Nolla Health is testing AI acne prescribing for a year under Utah's Office of AI Policy, with software choosing first topical treatment for mild to moderate cases. Doctors vet each recommendation for the first 100 patients before a pharmacy sees it, easing later. Non-topical drugs go to clinicians.

Physicians reviewing prescriptionsksl.com
DeploymentHealthcare & Life SciencesUnited States6 Oct 2026

University of Texas System opens Abridge's AI scribe to eight health institutions

University of Texas System — The University of Texas System's systemwide deal extends Abridge's ambient AI documentation platform to its eight health institutions, including UT Southwestern Medical Center, UT MD Anderson Cancer Center and UTHealth Houston, via the UT REAL Health AI initiative, with campuses choosing rollout locally. A 2025 AI scribe pilot at five sites logged 73% more clinicians recording and an 80% rise in monthly notes across 12 months.

Cliniciansdigitalhealthnews.com
DeploymentHealthcare & Life SciencesUnited States1 Oct 2026

AdventHealth gives clinicians OpenEvidence inside the health record

AdventHealth — AdventHealth opened OpenEvidence, an AI clinical evidence search tool, to therapists, pharmacists, nurses, physicians, care managers and other clinical roles. Evidence lookup sits inside the electronic health record.

Physicianfinancialcontent.com
Evidence of impactHealthcare & Life SciencesUnited States1 Oct 2026

UVA Health cuts emergency scribe hours as AI documentation tools expand

UVA Health — UVA Health trimmed undergraduate emergency department scribe hours as AI documentation tools, including DAX Copilot since 2025, spread systemwide. Scribes heard in April of a one-third budget cut, and a revised emergency department rota from 15 September reduced or scrapped shifts. Doctors interviewed said automated clinical documentation cannot easily match the programme's teaching value.

cavalierdaily.com
DeploymentHealthcare & Life SciencesUnited States30 Sep 2026

Tanner Health deploys AI ECG heart-attack assessment across west Georgia

Tanner Health — Tanner Health became the first commercial US user of AI ECG heart attack detection, running Powerful Medical's PMcardio platform with the Queen of Hearts model after FDA De Novo authorisation. Suspected heart attack patients across west Georgia and east Alabama get AI-read ECGs in a 911 ambulance, community hospital or cardiac centre.

Emergency physicianfinancialcontent.com
Evidence of impactHealthcare & Life SciencesUnited States24 Sep 2026

Blue Cross links hospital AI coding to $942 million in extra costs

Blue Cross Blue Shield Association — Hospital AI coding coincides with an estimated $942 million in extra spending for BCBS companies between 2023 and 2025, a Blue Cross Blue Shield Association claims study concludes. Over 60% of hospital systems use software that reads lab values and records for secondary diagnoses, and more patients land in pricier complex categories under AI-assisted billing with no matching change in treatment. The association presents the link as a pattern, not proven cause.

bcbs.com
DeploymentHealthcare & Life SciencesUnited States22 Sep 2026

VA opens Abridge's AI scribe to clinicians at every medical centre

US Department of Veterans Affairs — The Department of Veterans Affairs has opened Abridge's AI scribe to clinicians at every VA medical centre after a 75-centre pilot spanning the new Oracle EHR and legacy VistA/CPRS. Beyond transcribing and drafting notes, the documentation assistant briefs doctors pre-visit, prompts talking points mid-appointment and proposes follow-ups and orders.

Physiciantechtarget.com
DeploymentHealthcare & Life SciencesUnited States14 Sep 2026

Baystate Health starts AI weapons screening at its hospitals

Baystate Health — Baystate Health has begun AI weapons detection, starting Monday at Baystate Wing Hospital in Palmer, where visitors are scanned on arrival without holding up foot traffic, while phones, keys and wallets still pass. Public safety director Jeff Hauk says the hardware and the AI platform carry out the screening, with other ways to check anyone drawing higher scepticism. Next the same screening technology goes to the emergency department at Baystate Medical Center for a test run. Deployment at the rest of Baystate's community hospitals follows through the autumn, and phase two would reach main entrances.

Hospital security officerwesternmassnews.com
Evidence of impactHealthcare & Life SciencesUnited States14 Sep 2026

Tampa General's AI call agents take 2 million calls, cut waits 58%

Tampa General Hospital — AI call handling at Tampa General Hospital has fielded more than 2 million calls since September 2025, trimming wait times 58% and lifting appointment capacity 21%. No vendor is named for the call-centre system, so this AI contact centre deployment rests on Tampa General's own account rather than an independent evaluation.

tbbwmag.com
DeploymentHealthcare & Life SciencesUnited States8 Sep 2026

Adventist Health goes live on Epic with AI across 27 hospitals

Adventist Health — Adventist Health finished moving 27 hospitals and 440-plus clinics in California, Oregon and Hawaii to Epic on 30 August, launching what it called the largest AI-enabled tool deployment in a single Epic go-live. It says it now uses more of Epic's AI-powered tools at launch than any US health system before.

Clinicianhcinnovationgroup.com
DeploymentHealthcare & Life SciencesUnited States2026-08

MUSC Health's voice AI agent handles 2.2 million patient calls

MUSC Health — MUSC Health's 'Emily', a voice AI agent on SoundHound's platform linked to Epic, answers patient calls on prescription refills and appointment booking. MUSC says it has handled over 2.2 million calls, and in 2026 it expanded to retail and specialty pharmacy refill requests and status checks.

Customer-service agenthitconsultant.net
DeploymentHealthcare & Life SciencesUnited States11 Aug 2026

Twelve US health systems adopt Aidoc AI to triage urgent scans

12 health systems — Twelve US health systems, among them Advocate Health, Cedars-Sinai, Houston Methodist, Mount Sinai, Northwell Health and Sutter Health, are jointly adopting Aidoc's CARE foundation model and aiOS platform for urgent-imaging triage. They serve nearly 20 million patients yearly and aim for faster reads and sooner critical results, with outcomes due in 2027.

Radiologistnews.uhhospitals.org
DeploymentHealthcare & Life SciencesUnited States11 Aug 2026

LCMC Health rolls out a generative-AI platform to 15,000 staff

LCMC Health — LCMC Health is deploying Qualified Health's HIPAA-compliant generative-AI platform across operations, revenue cycle and care delivery enterprise-wide, for about 15,000 clinicians and staff. The platform offers performance monitoring, access controls, patient-consent safeguards and automated agent building, moving the system from limited pilots to full use.

Clinicianprnewswire.com
DeploymentHealthcare & Life SciencesUnited States10 Aug 2026

OSF HealthCare expands RapidAI stroke detection to all 18 hospitals

OSF HealthCare — OSF HealthCare extended RapidAI's Rapid Enterprise Platform to all 18 of its hospitals; its AI reads imaging and flags suspected strokes, and supports oncology, trauma, vascular, cardiac and neuro care. OSF says its first rollout measurably sped treatment and made stroke identification more consistent; no independent evaluation exists.

Radiologistitnonline.com
Evidence of adoptionHealthcare & Life SciencesUnited States2026

81% of US physicians now use AI in their practice

Reported AI use among U.S. physicians reached 81% in early 2026, up from 38% in 2023. It more than doubled in three years.

ama-assn.org
Evidence of adoptionHealthcare & Life SciencesUnited States2026

FDA has authorised 1,524 AI-enabled medical devices

The FDA had authorised 1,524 AI-enabled medical devices by 30 March 2026, about 76% in radiology, up from 1,451 at end-2025 and 1,247 in mid-2025. The list grows every quarter, with another update in July 2026.

fda.gov
DeploymentHealthcare & Life SciencesUnited States2026

Kaiser Permanente's AI scribe saves 15,791 hours across 2.6 million visits

Kaiser Permanente's Permanente Medical Group uses an ambient AI scribe that drafts clinical notes from consented patient visits straight into the record. A peer-reviewed one-year NEJM Catalyst evaluation found 7,260 physicians using it across 2,576,627 encounters from October 2023 to December 2024, saving about 15,791 documentation-hours, one of the largest reported.

Cliniciancatalyst.nejm.org
DeploymentHealthcare & Life SciencesUnited States2026

UpDoc becomes first FDA-cleared medical device with a patient-facing LLM

UpDoc is the first Software as a Medical Device the FDA has cleared with a patient-facing large-language-model interface (510(k) K253281, 23 December 2025): a prescription insulin-management tool for adults with type 2 diabetes, its LLM front-end sitting over deterministic dosing logic. It disproves the oft-repeated line that the FDA had authorised no generative-AI medical device, though reviewers call its 'AI doctor' marketing overblown for a bounded, single-purpose device.

Clinician / patientstatnews.com
Evidence of impactHealthcare & Life SciencesUnited States2026

ECRI names AI diagnostic error the top patient-safety concern for 2026

AI-driven diagnostic error is the #1 patient-safety concern for 2026 in ECRI's annual Top 10 list (published March 2026), which cites inconsistent real-world performance. No major patient-safety authority had ranked AI first before.

healthjournalism.org
DeploymentHealthcare & Life SciencesUnited States20 Nov 2025

St Luke's uses AI to predict cardiac arrest across all hospitals

St. Luke's University Health Network — St Luke's University Health Network now relies on Epic's Deterioration Index for AI cardiac arrest prediction in every med-surg unit across all 16 of its campuses. Continuous readings of vital signs and lab work stream to a Virtual Response Centre, where nurses act on early warning signs before a patient deteriorates, an approach some call AI in hospital patient monitoring. Cardiac arrests dropped 34% and ICU transfers linked to rapid response calls fell 12%, per the network's own figures, not an independent audit.

Cliniciansprnewswire.com
DeploymentHealthcare & Life SciencesUnited States5 Nov 2025

NCH becomes first US hospital to use Caristo AI for heart attack risk

Naples Comprehensive Health (NCH) — A United States milestone: Rooney Heart Institute has begun running Caristo Diagnostics' paired tools, CaRi-Plaque and CaRi-Heart, marking the country's first hospital deployment combining both for AI heart attack risk prediction. Reading ordinary CT scans, the pairing warns of trouble up to 10 years before any symptom emerges — FDA-cleared CaRi-Plaque flags dangerous plaque via coronary CT angiography, while its partner tool catches inflammation building even earlier, ahead of visible plaque. The institute is folding this cardiac risk assessment technology into a self-pay preventive heart programme as well.

Cardiologistnchmd.org
DeploymentHealthcare & Life SciencesUnited States16 Oct 2025

Hackensack Meridian Health deploys AI agents across 18 hospitals

Hackensack Meridian Health — AI agents in healthcare now cover 18 hospitals and 500 care sites at Hackensack Meridian Health, New Jersey's biggest network, running on Google Cloud's Gemini 2.5. Its staff led the field by adopting a Gemini note-summarising tool at scale, with over 7,000 clinicians producing more than 17,000 summaries since June 2025. This clinical AI deployment further includes a NICU nurse agent surfacing best-practice guidance and a lab values agent spotting trends to suggest preventive steps for primary care doctors.

Clinicianprnewswire.com
DeploymentHealthcare & Life SciencesUnited States23 Sep 2025

Cleveland Clinic expands Bayesian Health AI for sepsis detection

Cleveland Clinic — A 46% jump in caught sepsis cases at one pilot site, plus a tenfold cut in false alerts, is why Cleveland Clinic is widening its AI sepsis detection push nationwide. Bayesian Health's clinical intelligence platform already covers thirteen hospitals, with Ohio and Florida joining through 2025. Clinicians gain faster onset warning, spotting risk patterns older alerting tools missed.

Cliniciansnewsroom.clevelandclinic.org
DeploymentHealthcare & Life SciencesUnited States25 Aug 2025

Vanderbilt expands DAX Copilot AI scribe to all clinicians

Vanderbilt University Medical Center — About 1,300 clinicians use DAX Copilot, Microsoft's ambient documentation assistant, after Vanderbilt University Medical Center widened access beyond an initial trial. Emergency and outpatient departments deploy the AI scribe for clinicians to capture visits and draft notes automatically. Vanderbilt next plans ambient AI notetaking for hospital wards and nursing teams.

Cliniciansnews.vumc.org
DeploymentHealthcare & Life SciencesUnited States23 Jun 2025

Tampa General deploys AI ambient listening for nurses

Tampa General Hospital — Tampa General Hospital is putting AI in nursing documentation to work, wiring Microsoft's ambient listening into Epic's Rover mobile app so bedside chats turn into finished charting within seconds. Nurses gain back time once lost to typing, mirroring the ambient AI for healthcare documentation already given to more than 500 physicians via DAX Copilot since June 2024 — only now reaching the nursing floor.

Nursesprnewswire.com
DeploymentHealthcare & Life SciencesUnited States12 Feb 2025

Cedars-Sinai pilots Aiva AI assistant for nurses

Cedars-Sinai Medical Center — Cedars-Sinai Medical Center is trialling AI in nursing documentation via Aiva Nurse Assistant, letting staff speak observations that flow straight into Epic once a clinician signs off. A 48-bed surgical floor hosts the trial ahead of a wider inpatient rollout. This mobile app for nurses swaps manual charting for spoken input.

Nursesnewswise.com
Evidence of adoptionHealthcare & Life SciencesUnited States2025

AI companies take 54% of US digital-health funding in 2025

US digital-health startups raised US$14.2 billion across 482 deals in full-year 2025, up 35% on 2024's restated US$10.5 billion, and AI-enabled companies took 54% of dollars, from 37% in 2024. By H1-2026 funding had reached US$7.4 billion across 244 deals, about US$1 billion ahead of H1-2025, with US$100M+ mega-deals taking 45% of capital.

rockhealth.com
DeploymentHealthcare & Life SciencesUnited States2024

OpenAI's Whisper hallucinated in medical transcription, AP investigation finds

An October 2024 Associated Press investigation, with research by Allison Koenecke (Cornell) and Mona Sloane (University of Virginia), found OpenAI's Whisper routinely hallucinated, inventing text no one spoke. Whisper underlies a Nabla ambient-documentation tool that 30,000-plus clinicians in 40 health systems used for some 7 million visits. The researchers judged nearly 40% of hallucinations harmful or concerning, among them a fabricated medication and invented commentary.

Clinicianfortune.com

Finance & Insurance

14

JPMorgan's LLM Suite has reached more than 230,000 employees, and the Treasury credits AI with recovering $1 billion in check fraud.

Evidence of adoptionFinance & InsuranceUnited States26 Oct 2026

Liberty Mutual staff have built more than 30,000 assistants on LibertyGPT

Liberty Mutual — Liberty Mutual staff have assembled more than 30,000 custom AI assistants on LibertyGPT, the insurer's internal multimodel interface, EVP and global CIO Monica Caldas told an Evident AI Symposium panel in New York. Caldas set LibertyGPT up to spread AI fluency: workers choose among models and create helpers for everyday operations. A forward-deployed engineering squad brings FinOps cost tooling and coaches colleagues on suitable models.

ciodive.com
DeploymentFinance & InsuranceUnited States26 Oct 2026

Morgan Stanley's wealth unit gives service staff an AI agent for routine tasks

Morgan Stanley — Morgan Stanley is putting AI in wealth management beside client service associates: a service assist agent fetches data and completes money movement, account opening and beneficiary updates, wealth technology CIO Hina Shamsi said. A client assist agent fields plain-language queries and an adviser assist agent supports daily tasks, Shamsi added, all bounded by permissions and human supervision.

Client service associatesciodive.com
DeploymentFinance & InsuranceUnited States1 Oct 2026

XPT Specialty deploys AI underwriting, binding and brokerage tools

XPT Specialty — XPT Specialty, a US wholesale insurance broker, runs AI underwriting, binding and brokerage tools for retail agencies' small and mid-sized business accounts. Underwriting compares data and suggests a price, binding sends a risk to up to 20 markets at once, and brokerage analyses risk and finds markets. Specialists vet each risk behind this AI-assisted underwriting and own final placement; comparative rating began in the second quarter of 2026.

Wholesale insurance brokers and underwritersfinancialcontent.com
DeploymentFinance & InsuranceUnited States30 Sep 2026

Millennium gives more than 7,000 employees a personal AI twin

Millennium Management — Millennium Management has deployed about 1,600 AI agents for hedge fund staff, dubbed "digital twins", and is widening access to more than 7,000 employees, investment professionals included. Each twin holds a separate identity, email address, permission set and audit trail, covering research, meeting preparation and inbox triage at the $97bn firm. Of more than 150 pilot users, 97% engaged daily; new joiners get these personal AI assistants automatically.

Hedge fund staffhedgeweek.com
DeploymentFinance & InsuranceUnited States28 Sep 2026

Bank of America gives payments staff an AI intelligence hub

Bank of America — Bank of America is phasing in the AskGPS Intelligence Hub, AI tools for treasury staff in Global Payments Solutions that pull together client, account and relationship data. Planned features include automated treasury management reviews, visual account schematics and alerts on shifting client needs, with bankers keeping every decision. AskGPS, introduced in 2025, serves nearly 3,000 employees.

Treasury and payments bankersnewsroom.bankofamerica.com
DeploymentFinance & InsuranceUnited States4 Sep 2026

M&T Bank puts AI copilots in the hands of 15,000 staff

M&T Bank — M&T Bank has given AI copilots to over 15,000 of its roughly 22,000 employees, extending Microsoft Copilot, GitLab code generation and an internal repository called Edison to software development, report drafting, call-centre analysis, identifying customer needs and flagging risk. Chief data officer Andrew Foster said AI call summaries save about six minutes each, and that the bank's data-lineage work on Solidatus and Monte Carlo predates generative AI. Employees must review all AI-assisted work.

Bankerartificialintelligence-news.com
Evidence of impactFinance & InsuranceUnited States27 Aug 2026

Claims adjusters give AI 98% negative reviews as their numbers fall

Glassdoor — Glassdoor found 98 per cent of claims-adjuster reviews mentioning AI negative, the harshest among occupations studied. Adjusters said leaders pushed faulty tools whose mistakes staff had to fix, hurting service to policyholders. Adjuster employment fell 21 per cent from May 2025 to May 2026 (Bureau of Labor Statistics), and entry-level postings are down 50 per cent since 2025. Insurance was the third most AI-critical industry, with 81 per cent of comments negative.

claimsjournal.com
DeploymentFinance & InsuranceUnited States25 Aug 2026

CME Group adopts Google's Gemini agents for financial research

CME Group — CME Group is among the first adopters of Google Cloud's Gemini Enterprise for Financial Services, for agentic Financial Research workflows. Now previewing for corporate banking and capital markets, the platform runs research end to end with confidence scores and source citations.

Financial analystgooglecloudpresscorner.com
DeploymentFinance & InsuranceUnited States25 Aug 2026

Citi Wealth, Lloyds, Macquarie and BNY adopt Google's finance AI agents

Citi Wealth, Lloyds, Macquarie, BNY — Citi Wealth, Lloyds Banking Group, Macquarie Bank and BNY are among financial institutions adopting Google Cloud's Gemini Enterprise for Financial Services, giving staff agentic research workflows. Its Google-managed Financial Research agent runs research end to end on 50-plus specialised financial skills.

Banking staffgooglecloudpresscorner.com
DeploymentFinance & InsuranceUnited States2026-08

Visa pilots an AI assistant giving cardholders in-app spending insights

Visa — Visa is piloting an AI financial assistant with US banks that shows cardholders in-app spending insights, fields natural-language questions on their activity, and lets them lock cards or set alerts mid-conversation. Visa says the pilot starts in August 2026, going global after the US launch.

Consumer-facingpymnts.com
Evidence of impactFinance & InsuranceUnited States2026

US Treasury's Do Not Pay stopped $11.7 billion in fraud in 2025

The US Treasury's Do Not Pay prevented, detected or recovered a record US$11.7 billion in fraud and improper payments in FY2025, up 63% from US$7.2 billion in FY2024, across 614 million data-source queries. It complements the FY2024 machine-learning check-fraud figure, though FY2025 reporting does not separate the ML-only line.

fiscal.treasury.gov
DeploymentFinance & InsuranceUnited States5 Aug 2025

Wells Fargo rolls out AI agents to all 215,000 employees

Wells Fargo — 215,000 Wells Fargo staff are gaining AI agents in banking through a widened Google Cloud tie-up centred on the Agentspace platform, part of a broader push toward agentic AI for banking. Contract work, foreign exchange questions, customer support and internal research now run through these tools. NotebookLM and Deep Research launched first with roughly 2,000 people, ahead of a phased wider rollout.

Bankeramericanbanker.com
DeploymentFinance & InsuranceUnited States2025

JPMorgan's LLM Suite reaches more than 230,000 employees

JPMorgan Chase built LLM Suite, a secure in-house generative-AI platform for idea generation, drafting and summarising, and onboarded 200,000 employees within eight months of its mid-2024 launch; American Banker named it 2025 Innovation of the Year. The bank reports over 230,000 staff now use it worldwide, saving several hours a week.

Bankerjpmorganchase.com
Evidence of impactFinance & InsuranceUnited States2024

AI helped the US Treasury recover $1 billion in check fraud

Machine-learning AI helped the US Treasury recover US$1 billion in fiscal year 2024 by detecting Treasury check fraud faster. The department's broader technology and data push stopped or clawed back a record US$4 billion in fraud and improper payments, versus US$652.7 million the previous year.

home.treasury.gov

HR & People

13

Chipotle screens applicants with an AI hiring assistant across 3,500 restaurants, and a hiring-bias claim against Workday is proceeding nationwide.

Evidence of adoptionHR & PeopleUnited States27 Oct 2026

Walmart associates trained with OpenAI report a 27% gain in AI confidence

Walmart — Walmart associates who completed OpenAI courses gained 27% in AI confidence, Chief People Officer Maren Waggoner told the CNBC Workforce Executive Council Summit. Its first workforce AI survey of 2.1 million associates, run in June with 1.7 million-plus replies, found 77% of office-based staff keen on AI bettering work and 84% of US frontline associates at ease with digital tools. Free learning and certification with Google and OpenAI date back 13 months.

cnbc.com
Evidence of impactHR & PeopleUnited States22 Oct 2026

Men gain more jobs than women in AI-exposed US occupations, Pew finds

Pew Research Center — Men's employment rose 6.3% for each one-point step up an occupation's exposure score, against just 0.2% for women, in a Pew Research Center study of 480 jobs comparing 2017–19 with January 2023 to June 2026. In the most AI-exposed occupations, male headcount climbed about 24% more than at the bottom, while women outpaced men in the least exposed roles. Pew says the AI exposure link may not be direct.

pewresearch.org
Evidence of impactHR & PeopleUnited States14 Oct 2026

Fed's Beige Book finds AI curbing hiring in five of 12 districts

Federal Reserve — The October 2026 Beige Book finds firms in five of the Federal Reserve's 12 districts shedding staff by attrition, deferring hires or foreseeing slower job creation after AI investment raised output per worker. Most districts report flat overall employment; evidence comes from business contacts' anecdotes, not payroll figures.

federalreserve.gov
RegulationHR & PeopleUnited States1 Oct 2026

Connecticut's CART Act begins to take effect

State of Connecticut — Connecticut AI regulation advanced as parts of the Artificial Intelligence Responsibility and Transparency (CART) Act, Public Act No. 26-15, began: large frontier AI model whistleblower protection, AI subscription disclosure and AI definitions. Chatbot rules under this state AI law follow 1 January 2027. Employers using automated employment decision-making have until 1 October 2027 for a framework, must notify applicants and employees of AI, and cannot cite AI against discrimination claims.

ctmirror.org
RegulationHR & PeopleUnited States30 Sep 2026

California limits AI in firing, discipline and workplace surveillance

State of California (Governor Gavin Newsom) — California AI regulation widened as Governor Gavin Newsom signed SB 947, curbing AI-driven dismissals and discipline, and SB 951, requiring disclosure of automation-linked layoffs. AB 1883 bans emotion prediction and brain-data collection, AB 1331 outlaws AI-powered bathroom surveillance and AB 1979 reserves patient-care calls for health professionals. Two other workplace AI rules, AB 2575 and SB 903, were vetoed.

calmatters.org
Evidence of adoptionHR & PeopleUnited States29 Sep 2026

Only 9% of US employers feel very prepared for AI's labour impact

Littler — Littler surveyed 665 in-house lawyers, HR professionals and executives, 93% US-based; only 9% judged the organisation very ready for labour and staff-relations fallout from AI adoption. Just 17% talk proactively and consistently with worried staff; AI's arrival at work is expected to reshape duties (67%), move work across teams (42%) and cut entry-level roles (30%).

littler.com
DeploymentHR & PeopleUnited States16 Sep 2026

Catalyst Brands gives 70,000 associates an AI agent for HR questions

Catalyst Brands — Catalyst Brands is giving roughly 70,000 North American associates an AI HR assistant from WorkJam, across JCPenney, Aéropostale, Brooks Brothers, Lucky Brand and Nautica. Staff ask HR and benefits questions in plain language in the app and get policy-based replies, cutting calls to support centres and managers' time off the floor. The JCPenney owner plans to widen the agent beyond HR.

Retail store associatesretailtechinnovationhub.com
RegulationHR & PeopleUnited States31 Aug 2026

California lawmakers pass ban on AI surveillance of workers' emotions

California Legislature — California lawmakers passed Assembly Bill 1883 on 30 August, sending Governor Gavin Newsom a measure barring employers from AI surveillance of a worker's individual emotional state or collection of their neural data. Violations would cost $500 each, with certain aircraft and product development for defence, military, space or national security exempt.

hrdive.com
RegulationHR & PeopleUnited States28 Aug 2026

OPM tells agencies most AI in federal hiring is not high-impact

US Office of Personnel Management — The US Office of Personnel Management told agencies, in a memo from Director Scott Kupor, that AI in federal hiring is mostly not high-impact when used to draft job announcements, screen applicants, check files pre-offer or assess hiring metrics, as long as an official reviews it independently and adopts it. OPM plans AI features in USAJOBS, USA Staffing and USA Hire, but agencies need not wait for them.

fedscoop.com
Evidence of impactHR & PeopleUnited States12 Aug 2026

Employment for AI-exposed 22-to-25s sits 19% below peers

Stanford Digital Economy Lab — Employment of 22-to-25-year-olds in the most AI-exposed occupations is 19 per cent below the path of less-exposed peers, finds a revised version of the Stanford Digital Economy Lab paper Canaries in the Coal Mine. Using high-frequency ADP payroll data on millions of US workers through June 2026, Erik Brynjolfsson, Bharat Chandar and Ruyu Chen show the gap widening steadily since August 2025, driven by less hiring rather than more separations. Declines cluster where AI substitutes for people, while employment is flat or rising where it complements them; the authors call these early descriptive indicators, not causal evidence.

digitaleconomy.stanford.edu
DeploymentHR & PeopleUnited States2026

US court lets AI hiring-bias case against Workday proceed nationwide

In Mobley v Workday, a US federal court let a nationwide ADEA age-discrimination collective action proceed over Workday's AI hiring-screening tools, for applicants 40 and over rejected since September 2020. The flagship US test of AI hiring bias, it asks whether a vendor can be liable as an employer's 'agent'; opt-ins closed in March 2026 and core discrimination claims advanced in June 2026.

HR / legalhklaw.com
DeploymentHR & PeopleUnited States2026

LinkedIn launches Hiring Assistant, its first recruiting AI agent

LinkedIn has launched Hiring Assistant, billed as its first AI 'agent', which sources candidates and builds shortlists autonomously, freeing recruiters for relationships. Early enterprise user Certis, a security firm, reported recruiter productivity up 60 to 70 per cent and shortlists produced in minutes instead of days, per its chief human resources officer.

Recruiterhcamag.com
DeploymentHR & PeopleUnited States

Chipotle deploys an AI hiring assistant across 3,500 restaurants

Chipotle has put Paradox's conversational AI hiring assistant, 'Ava Cado', in more than 3,500 restaurants across North America and Europe to handle candidate messages, interview scheduling and job offers. Announcing it in October 2024, the company said it expected in-restaurant time to hire to fall by up to 75 per cent.

Recruiternewsroom.chipotle.com

Technology & Software

12

Google says AI now generates about 75% of its new code, and California's disclosure rules for large generative services are in force.

RegulationTechnology & SoftwareUnited States14 Oct 2026

Eight US states sue OpenAI over ChatGPT's safety claims and harm to children

Attorneys general of Arizona, Arkansas, Idaho, Iowa, Kansas, Montana, Nebraska and West Virginia — Attorneys general in Arizona, Arkansas, Idaho, Iowa, Kansas, Montana, Nebraska and West Virginia each sued OpenAI in state court over AI chatbot safety, arguing ChatGPT is sold as safe while harming children and offering perilous advice. Citing consumer-protection statutes, the states seek compliance orders and an end to the alleged conduct. None is proven in court yet.

abc15.com
RegulationTechnology & SoftwareUnited States6 Oct 2026

Colorado publishes interim draft rules for its AI decision-making and chatbot laws

Colorado Department of Law — The Colorado Department of Law has issued interim draft rules, advancing Colorado AI regulation, for the Automated Decision-Making Technology Act (SB 26-189) and Chatbot Safety Act (HB 26-1263), revising its 11 August proposal. The Chatbot Safety Act obliges operators to estimate age, flag that users face AI, shield minors and follow suicide and self-harm protocols; the draft covers age assurance and annual reports. Hearing set for 26 October 2026; obligations start 1 January 2027.

akingump.com
RegulationTechnology & SoftwareUnited States30 Sep 2026

FTC opens a broad probe into AI safety, including OpenAI and Anthropic

US Federal Trade Commission — The Federal Trade Commission is examining AI safety broadly, covering Anthropic and OpenAI, a senior FTC official confirmed. This US AI regulation step tests claims of unfair or deceptive conduct and possible consumer harm; formal information demands may follow under federal AI oversight.

abcnews.com
RegulationTechnology & SoftwareUnited States30 Sep 2026

California widens its AI Transparency Act to all generative AI providers

Office of the Governor of California — Governor Gavin Newsom's newly signed SB 1000, effective immediately, scraps the one-million-user threshold, extending the California AI Transparency Act to any publicly accessible generative AI provider. The AI transparency rules swap AI detection for disclosure verification, revise latent-disclosure, privacy and licensee terms, and exempt assistive technology from disclosure duties until 1 January 2029.

mofo.com
RegulationTechnology & SoftwareUnited States21 Sep 2026

New York tells frontier AI developers to register from November

Office of the Governor of New York — Governor Kathy Hochul has timetabled New York AI regulation under the RAISE Act: large frontier AI developers register from November and prepare transparency, safety and incident-reporting processes, flagging safety incidents within 72 hours. Full compliance with the frontier-model rules begins January 2027, reporting to DIGIT, the Office of Digital Innovation, Governance, Integrity and Trust in the New York State Department of Financial Services.

governor.ny.gov
RegulationTechnology & SoftwareUnited States18 Sep 2026

Newsom orders faster independent AI oversight and an AI kill switch

Office of the Governor of California — Governor Gavin Newsom's executive order on California AI regulation fast-tracks third-party safety and security checks on AI systems, plus independent audits, under the new state law that subjects AI companies to outside oversight. Experts get two months to draft a guide to hardening the state's AI safety oversight, and the order advances an "AI kill switch" for frontier models.

gov.ca.gov
RegulationTechnology & SoftwareUnited States10 Sep 2026

California signs companion-chatbot safety law with child audits

Office of the Governor of California — Governor Gavin Newsom signed SB 1119, AI companion chatbot safety rules mandating suicide-crisis protocols, parental controls and alerts if a child disables safety settings. The chatbot protections for minors also make companies commission independent child safety audits and yearly risk assessments, a national first.

gov.ca.gov
RegulationTechnology & SoftwareUnited States9 Sep 2026

California signs laws creating a registry for independent AI auditors

State of California — California Governor Gavin Newsom signed two bills his office calls first-in-the-nation standards for independent assessment of AI systems. Senate Bill 813 frames independent verification organisations that check AI systems and models for state-law compliance; Assembly Bill 1405 creates a state registry of AI auditors with independence, transparency and integrity standards.

gov.ca.gov
RegulationTechnology & SoftwareUnited States12 Aug 2026

Colorado publishes draft rules for its rewritten AI law

Colorado Department of Law — The Colorado Department of Law published draft rules on 11 August for the state's Automated Decision-Making Technology Act and its conversational AI service provisions, setting compliance duties for developers and deployers. Signed by Governor Jared Polis on 14 May as SB 26-189, the ADMT Act repealed and replaced the 2024 Colorado AI Act with a narrower framework on transparency and disclosure of adverse outcomes from automated decisions, dropping mandatory risk-management programmes, impact assessments and the duty of reasonable care. Comments are invited before a 26 October public hearing, and the Act applies from 1 January 2027 whether or not rulemaking is finished.

consumerfinancemonitor.com
RegulationTechnology & SoftwareUnited States4 Aug 2026

California's AI disclosure rules take effect for large GenAI services

State of California — California's AI Transparency Act took effect on 2 August, obliging publicly available generative AI services with over one million monthly users in California to add latent disclosures to AI-generated audio, video and images, offer an optional manifest disclosure and publish a free AI detection tool. Passed as SB 942 in 2024 and amended by AB 853 in 2025, it carries civil penalties of $5,000 per violation, each day counting separately, with no private right of action. Hosting and large online platforms face further duties from 1 January 2027, and capture-device makers from 2028.

morganlewis.com
DeploymentTechnology & SoftwareUnited States2026

US FTC orders seven firms to explain AI companion chatbot risks

The US Federal Trade Commission issued 6(b) study orders, by a 3-0 vote on 11 September 2025, to OpenAI, Character Technologies, Meta, Instagram, Snap, xAI and Alphabet, examining possible harm to children and teenagers from AI 'companion' chatbots. It also checks children's online-privacy compliance, running alongside wrongful-death litigation against OpenAI (Raine v OpenAI, filed August 2025), a defining AI-safety case of 2025-26.

Regulatorftc.gov
DeploymentTechnology & SoftwareUnited States2024

Google says AI now generates about 75% of its new code

AI now writes about 75 per cent of Google's new code, which human engineers then review and approve, chief executive Sundar Pichai said at Google Cloud Next in April 2026, up from around 50 per cent the previous autumn. The on-record vendor claim rests on a loose definition of 'AI-generated'.

Software developerblog.google

Business Operations

11

Cisco has given 90,000 employees a personal AI agent, while the Census Bureau puts business-wide AI use at 21.8%.

DeploymentBusiness OperationsUnited States22 Oct 2026

Uber gives more than 30,000 employees OpenAI's ChatGPT Work agent

Uber — Uber is extending ChatGPT Work to more than 30,000 employees worldwide after a 1,000-person pilot. The AI agent rollout ties the OpenAI tool, part of ChatGPT Enterprise, to Google Drive, Gmail, Google Calendar and Slack for research, briefings, slide decks and number-crunching. Operations, finance, marketing and product teams get an in-house skills library, vetted integrations and training for the agentic platform, while engineers stay on Codex.

Office and knowledge workersopenai.com
DeploymentBusiness OperationsUnited States30 Sep 2026

TwinMed puts DeepFabric AI agents to work across procurement

TwinMed — TwinMed, a US medical supply distributor for post-acute care, is rolling out five DeepFabric AI agents in procurement, three live across about 3,200 monthly purchase orders from 260 suppliers. As one procure-to-pay automation system, the agents chase orders, track shipments, book deliveries, settle discrepancies and match invoices. TwinMed data shows over 90% fewer late receiving-discrepancy reports and about 60% faster supplier fixes than the prior six months.

Procurement and accounts-payable staffprnewswire.com
Evidence of impactBusiness OperationsUnited States22 Sep 2026

Philadelphia Fed: AI lifts small-firm productivity but rarely changes operations

Federal Reserve Bank of Philadelphia — AI adoption by small businesses reached 37% in the Third District (Delaware, New Jersey, Pennsylvania) during autumn 2025, versus 46% nationally, per the Philadelphia Fed's reading of the Federal Reserve's 2025 Small Business Credit Survey. Writing and marketing (79%), notetaking and summarising (56%) and research or planning (51%) led small-firm AI use. Productivity rose for 71%, yet over 70% reported labour costs, outside services, quality and sales unchanged.

philadelphiafed.org
Evidence of impactBusiness OperationsUnited States1 Sep 2026

US workers spend 42% of AI time troubleshooting errors and prompts

BambooHR — US workers spend more AI time troubleshooting errors and reworking prompts (42%) than on productive work that advances their workload (35%), a BambooHR survey of 1,600-plus full-time salaried workers finds. Respondents used AI an average 87 minutes a day, and BambooHR estimates roughly 20 workdays yearly go to troubleshooting, though 65% felt confident and enthusiastic about AI at work.

bamboohr.com
Evidence of impactBusiness OperationsUnited States1 Sep 2026

New York Fed: 61% of service firms use AI, 4% cut jobs

Federal Reserve Bank of New York — AI job cuts remain rare in the New York and Northern New Jersey region: only 4 percent of service firms and no manufacturers shed staff over AI, a New York Fed survey found. Adoption climbed to 61 percent of service firms, from 40 percent a year earlier, and reached 51 percent of manufacturers; about 15 percent of service firms hired fewer people and about 13 percent hired more. Just over a third retrained staff, yet median AI use covered only 17 percent of workers in services and 7 percent in manufacturing.

libertystreeteconomics.newyorkfed.org
Evidence of adoptionBusiness OperationsUnited States1 Sep 2026

45% of US workers now use AI for their jobs, St. Louis Fed finds

Federal Reserve Bank of St. Louis — The share of US workers using AI for their jobs rose from 33% to 45% between August 2024 and May 2026, and adult AI use from 45% to 62%, St. Louis Fed economists Bick, Blandin, Deming and Schumacher found. Yet AI use at work runs shallow: workplace adoption passes 50% in only 40% of occupations and fewer than 3% of tasks.

stlouisfed.org
DeploymentBusiness OperationsUnited States27 Aug 2026

Cisco rolls out a personal AI agent to 90,000 employees

Cisco — Cisco has given its whole workforce of about 90,000 people MyAgent, a personal AI agent built on its Circuit AI platform. Operations executive vice-president Thimaya Subaiya said it takes an objective and coordinates the steps, running autonomous workflows across apps such as Outlook, Webex, Jira and SharePoint.

All staffpymnts.com
Evidence of adoptionBusiness OperationsUnited States2026

21.8% of US businesses report using AI, Census Bureau finds

21.8% of U.S. businesses reported using AI in some business function in the two weeks to 26 July 2026, and 25.9% expected to within six months (Census Bureau BTOS, 13 August 2026). Use climbs with firm size: about 20–22% under 50 employees, 30.3% at 100–249 and 41.5% at 250-plus.

census.gov
Evidence of adoptionBusiness OperationsUnited States2026

18% of US firms use AI, but adoption stays shallow

A nationally representative U.S. Census study of 117,000-plus firms (Nov 2025–Jan 2026) found 18% using AI in a business function, 32% employment-weighted. AI adoption is shallow: 57% of adopters use it in three or fewer functions, chiefly sales and marketing (52%), strategy and business development (45%) and IT (41%); 66% of users only augment existing tasks, and 2% of firms cut AI-related jobs.

census.gov
Evidence of adoptionBusiness OperationsUnited States2026

About 55% of US workers have used AI on the job

About 55% of U.S. workers say they have used AI at work for at least one of 11 tasks, per a Census Bureau household survey fielded March 2026. Among last week's users, 31% saved one to two hours, 25% under an hour, 15% three to four hours and 15% over four hours, while 10% saved no time and 3% needed extra time.

census.gov
DeploymentBusiness OperationsUnited States9 Oct 2025

KPMG adopts Gemini Enterprise firm-wide across its US workforce

KPMG LLP — KPMG's whole US staff can tap Gemini Enterprise, Google Cloud's agentic AI platform, spanning audit, tax and advisory work. Roughly 90% signed on within a fortnight, churning out almost 700 no-code AI agents since late September 2025. Client-facing versions serve finance, procurement and infrastructure needs, part of growing AI-driven professional services momentum.

Management consultantkpmg.com

Manufacturing, Energy & Resources

11

Sundt and Zachry run Bedrock's autonomous excavators on American sites, and jobsite AI saved Hensel Phelps $342,000.

DeploymentManufacturing, Energy & ResourcesUnited States30 Sep 2026

Radial Power uses AI to turn solar project files into searchable records

Radial Power — Radial Power, a US distributed solar and storage developer, runs AI document classification in production, built with Valent Partners on Anthropic's AI services. Tagged project files and extracted metadata flow into a new Radial Power CRM as automated records management across hundreds of thousands of documents. Further AI processes automate quoting and assess project data.

Solar project and records management stafffinancialcontent.com
Evidence of adoptionManufacturing, Energy & ResourcesUnited States18 Sep 2026

78% of US utilities run AI on interconnection demand

National Grid Partners — 78% of utility innovation leaders now deploy or operationalise at least one AI application for interconnection demand, says the third annual Utility Innovation Survey from National Grid Partners. Another 74% blame AI data centre load growth for weaker grid reliability, and 84% need over a year from pilot to rollout. Method Research polled 134 leaders at utilities in the United States from 20 May to 7 July 2026, RepData distributing; thin AI skills and caution slow AI utility deployment.

prnewswire.com
DeploymentManufacturing, Energy & ResourcesUnited States17 Sep 2026

Duke Energy engineers run interconnection studies with AI agents

Duke Energy — Duke Energy has cut interconnection study data preparation from two weeks to hours using AWS-managed AI agents in Agentic Grid Planning on AWS. Utility engineers still steer each study and make every final call, with physics-based simulation doing the modelling. AWS reports the saving; nobody has evaluated it independently.

Transmission planning engineerspress.aboutamazon.com
DeploymentManufacturing, Energy & ResourcesUnited States3 Sep 2026

Santee Cooper brings Google AI into load and financial forecasting

Santee Cooper — South Carolina's state-owned power and water utility Santee Cooper is working with Google to modernise load forecasting and financial planning with AI. CFO Tami Wilson said Google's WeatherNext 2 weather model should improve load forecasts, Google's Gemini Enterprise Agent Platform is speeding financial forecasting, and several hundred Gemini Enterprise licences are going out across the organisation.

Utility load forecasterutilitydive.com
DeploymentManufacturing, Energy & ResourcesUnited States30 Aug 2026

Caterpillar rolls out AI agents across its operations

Caterpillar — Caterpillar runs AI agents across its operations to modernise legacy code, generate and test software and catch defects earlier, and is introducing the Cat AI Assistant, agents that let field technicians find repair procedures and parts by voice. At the Ai4 conference, chief technology officer Jaime Mineart said the tools draw on roughly 1.6 million connected assets and 16-plus petabytes of data; the company plans $100 million to retrain 118,000 employees over five years.

Operations / fieldtechcrunch.com
DeploymentManufacturing, Energy & ResourcesUnited States25 Aug 2026

NuScale deploys nuclear-specific AI for its reactor engineers

NuScale Power — NuScale Power is deploying nuclear-specific AI tools from Nuclearn and NPX for engineering and knowledge management in its reactor programme. An initial proof of concept showed they could cut time spent finding relevant information by up to 80%, with every answer traced back to its original controlled source, the company says.

Nuclear engineernuscalepower.com
DeploymentManufacturing, Energy & ResourcesUnited States19 Aug 2026

Sundt and Zachry run Bedrock's autonomous excavators on US sites

Sundt & Zachry — Sundt Construction and Zachry Construction have Bedrock Robotics' Operator retrofit kit, which turns ordinary excavators fully autonomous, working on active US infrastructure sites, including a Nevada water-treatment plant and a 1.2-million-cubic-yard civil earthworks project. After about a year of supervised testing, the machines now run with no operator on site. Bedrock's chief executive, Boris Sofman, says the system sees 360 degrees and can compress schedules.

Construction / fieldconstructiondive.com
DeploymentManufacturing, Energy & ResourcesUnited States12 Aug 2026

US contractors put jobsite AI to work, saving Hensel Phelps $342,000

Suffolk, Hensel Phelps, Burns & McDonnell — Suffolk, Hensel Phelps and Burns & McDonnell are putting jobsite AI to work. Hensel Phelps reported saving $342,000 using reality-capture tool Track3D for progress tracking on San Francisco International Airport's Courtyard 3 Connector; Burns & McDonnell vets preconstruction drawings with AI, and Suffolk's AI systems capture consistent jobsite data.

Construction / fieldconstructiondive.com
DeploymentManufacturing, Energy & ResourcesUnited States5 Aug 2026

Novo Construction uses BuildCheck's AI to flag design changes in drawings

Novo Construction — Novo Construction is using Diffs, BuildCheck's AI tool, on two California projects to flag design changes between successive drawing packages pre-construction, replacing manual review of hundreds of pages. CIO Colin Stoner says it helps teams price early and track evolving drawings, while urging 'trust but verify' on AI output.

Construction / fieldconstructiondive.com
Evidence of adoptionManufacturing, Energy & ResourcesUnited States2025

86% of large US contractors expect AI to give competitive advantage

86% of large US contractors expected an AI competitive advantage, against 69% of small and mid-sized firms, in a December 2025 Dodge Construction Network/CMiC survey of 235 contractors. Only 40% had a dedicated AI budget.

constructiondive.com
DeploymentManufacturing, Energy & ResourcesUnited States

Zachry uses AI scheduling to cut 28 days off a highway project

Zachry Construction trimmed 28 days from a $149 million Texas I-10 highway job using AI construction scheduling from ALICE Technologies. Modelling about 60 job orders took the AI scheduler around three minutes; the chosen plan shuffled tasks and reduced flat-work crews from nine to seven. Zachry and ALICE's founder claim the saving; no independent assessment has appeared.

Construction / fieldconstructiondive.com

Retail & Consumer

9

Dollar General has put RELEX forecasting into 21,000 stores, and Kroger has 500 shelf-scanning robots in its aisles.

Evidence of impactRetail & ConsumerUnited States22 Oct 2026

Bojangles' AI drive-thru takes 1 million orders a week at 98% accuracy

Bojangles — Bojangles' Bo-Linda voice AI from Hi Auto handles upwards of 1 million drive-thru orders weekly at 500 restaurants with 98% accuracy, the chain reports. Live since 2024, the AI drive-thru ordering will reach 100 more sites by mid-2027, about two-thirds of 890 locations. Bojangles supplied the accuracy figure for the voice system itself; no independent evaluation has appeared.

restaurantdive.com
Evidence of impactRetail & ConsumerUnited States12 Oct 2026

Kroger plans to cut 3,000 corporate jobs as it expands AI use

Kroger — Kroger intends to remove roughly 3,000 corporate positions over three years alongside wider AI adoption, chief executive Greg Foran wrote in a staff memo. Foran tied the reductions to lower prices and more investment in store workers. The share of the cut attributable to AI is not stated.

gvwire.com
RegulationRetail & ConsumerUnited States6 Oct 2026

Seattle bans grocers from using personal data and AI to set individual prices

City of Seattle — Seattle's Fair and Transparent Pricing ordinance bars large grocers and delivery services from individual pricing based on shoppers' personal details, including location, browsing history or chatbot conversations. Mayor Katie Wilson signed after a 7-2 City Council vote; it covers chains with 20 or more locations worldwide, applies from 1 September 2027 and spares traditional coupons and open discounts like those for seniors and veterans.

kptv.com
DeploymentRetail & ConsumerUnited States16 Sep 2026

Macy's widens its AI forecast overlay for inventory replenishment

Macy's — Macy's is scaling AI inventory replenishment from pilot to wider rollout, overlaying AI forecasts on replenishment to raise in-stock rates and inventory efficiency, COO and CFO Tom Edwards told the 10 September earnings call. The forecasting layer sits inside a supply-chain-led transformation plan expected to save $235 million by 2026.

Inventory plannersupplychaindive.com
DeploymentRetail & ConsumerUnited States31 Aug 2026

Best Buy launches its ‘Ask Blue’ AI shopping assistant

Best Buy — Best Buy launched 'Ask Blue', a conversational AI assistant drawing on product details, reviews, availability and pricing, helping shoppers compare items, check compatibility and answer questions, and routing them to self-service or live support. Incoming chief executive Jason Bonfig announced the phased rollout, without technology or adoption figures.

Customer-service agentretaildive.com
DeploymentRetail & ConsumerUnited States27 Aug 2026

Dollar General deploys RELEX AI forecasting across 21,000 stores

Dollar General — Dollar General has deployed RELEX Solutions' AI platform for replenishment, allocation and demand forecasting across 21,000-plus stores and 34 distribution centres, uniting forecasting and replenishment in one system. Jeff Vaughan, the retailer's SVP of global inventory management, said it gives teams more visibility across the network.

Supply-chain plannersupplychaindive.com
DeploymentRetail & ConsumerUnited States27 Aug 2026

Home Depot puts Magic Apron AI assistant in every US store

The Home Depot — Home Depot's Magic Apron AI assistant is now live in all 2,000-plus US stores with localised store knowledge, helping customers and associates find products, get answers on specific items and plan projects in the aisles. Shoppers reach it via the Home Depot app or an in-store QR code and can type, dictate, upload photos or use their preferred language. The retailer says it already fields millions of questions a month.

Retail store associatecorporate.homedepot.com
DeploymentRetail & ConsumerUnited States9 Aug 2026

Kroger deploys 500 Simbe shelf-scanning robots across its stores

Kroger — Kroger now runs 500 Simbe 'Tally' shelf-scanning robots across its stores, the 500th going live at its Smith's Marketplace banner, Simbe says. The autonomous robots patrol aisles checking on-shelf availability, price accuracy and inventory; Kroger has published no figures for its fleet.

Store operationsretailtechinnovationhub.com
DeploymentRetail & ConsumerUnited States5 May 2025

Lowe's deploys Mylow Companion AI assistant across 1,700 stores

Lowe's — Sales-floor staff at more than 1,700 Lowe's locations nationwide now use an AI retail assistant, Mylow Companion, to pull up merchandise details, project tips and warehouse counts on demand. The rollout follows Mylow, marketed as the home improvement sector's first AI-powered virtual advisor for shoppers.

Retail associatecorporate.lowes.com

Agriculture & Food

8

Auto-steer has reached 70% of large US crop farms, while only 27% of farms used any precision-agriculture practice in 2023.

DeploymentAgriculture & FoodUnited States28 Oct 2026

Idaho potato grower Grant 4-D Farms uses AI reports to inform its operations

Grant 4-D Farms — Grant 4-D Farms, roughly 30,000 irrigated potato acres near Rupert, Idaho, uses AI-generated reports and automated texts to guide operations and builds dashboards and tools with AI rather than costly tech, COO Taylor Grant told AgNavigator. He called adopting AI on the farm, not new machinery, the operation's next big technology shift.

Farm managersagnavigator.com
DeploymentAgriculture & FoodUnited States30 Sep 2025

Petitti Family Farms deploys 25 autonomous Burro robots

Petitti Family Farms — Petitti Family Farms, an Ohio horticulture business, now fields 25 Burro robots at Ridge Manor, up from 10 after adding 15 more units, early AI in horticulture via agricultural robotics. Each Burro Grande hauls up to 5,000 pounds, guided by vision systems and GPS for spacing, potting logistics and shipping. Unverified company figures credit the machines, running since earlier in 2025, with cuts to labour, fuel and upkeep costs.

Nursery workerpetittifamilyfarms.com
Evidence of impactAgriculture & FoodUnited States2024

Autonomous laser weeding cut weed biomass by 97% in US trials

In 2024 replicated trials of beet, spinach and pea at two US research stations, autonomous deep-learning laser weeding cut weed biomass by at least 97% against untreated controls and equalled or beat conventional herbicides. Laser-weeded peas out-yielded a bentazon plus imazethapyr programme by 15%. Manufacturer Carbon Robotics donated and ran the laser unit.

pmc.ncbi.nlm.nih.gov
Evidence of adoptionAgriculture & FoodUnited States2023

Only 27% of US farms used precision-agriculture practices in 2023

In 2023 just 27% of U.S. farms and ranches used precision agriculture to manage crops or livestock. Even in a leading agricultural market, adoption remains a minority.

gao.gov
Evidence of adoptionAgriculture & FoodUnited States2023

Auto-steer systems reach 70% of large US crop farms

In 2023, 52% of midsize and 70% of large-scale U.S. crop-producing farms used tractor and harvester guidance and auto-steer systems. Early-2000s use was in single digits, and uptake rises steeply with farm size.

ers.usda.gov
Evidence of adoptionAgriculture & FoodUnited States2023

US precision-agriculture adoption rises sharply with farm size

US precision-agriculture adoption climbs steeply with farm size. In 2023, small family farms, with gross cash farm income under $350,000, had the lowest adoption of every technology category measured, and retired operators and farms selling under $150,000 had the lowest of all.

ers.usda.gov
Evidence of impactAgriculture & FoodUnited States2021

Robotic-milking dairy farms earned 13% higher net returns, USDA finds

US farms using robotic 'box' milking earned dairy net returns 13% above non-adopters' in USDA's first nationally representative profitability estimate. Five Agricultural Resource Management Survey waves through 2021 feed the figure.

ers.usda.gov
Evidence of adoptionAgriculture & FoodUnited States2021

Just 6% of US milk came from robot-milked cows in 2021

Robotic milking has a measured profitability edge, yet robots milked the cows behind only 6% of US milk in 2021. Partly automated tools like computerised feed delivery covered about half of production.

ers.usda.gov

Marketing & Creative

8

89% of B2B marketers use AI to generate copy, and New York now requires advertisers to disclose AI-generated performers.

RegulationMarketing & CreativeUnited States16 Sep 2026

California requires ads to disclose AI-generated performers

Office of the Governor of California — Governor Gavin Newsom has signed Senate Bill 1050, Senator Angelique Ashby's AI advertising disclosure law: any video or audio ad using AI-generated performers to sell something must state that plainly, and non-compliant ads must be pulled. SAG-AFTRA, the bill's sponsor, hosted the signing of these synthetic performer labels at its headquarters.

gov.ca.gov
Evidence of adoptionMarketing & CreativeUnited States9 Sep 2026

88% of US and UK advertisers use or pilot creative AI

Extreme Reach — 88% of agency and brand advertising professionals report using or piloting AI in creative production, nearly half daily, Extreme Reach's State of Ad Ops study of 400-plus US and UK professionals finds. Production and post-production dominate, led by visual effects and compositing (45%), then performance analysis and creative testing, and image creation, at 44% each.

adweek.com
DeploymentMarketing & CreativeUnited States2026

Google adds its Veo video model to Google Ads

Google has put its Veo video model into Google Ads' Asset Studio and Demand Gen campaigns, letting advertisers make video ads of up to ten seconds from up to three images without leaving the ad console. Rolled out in March 2026 with Google's Nano Banana image tool, it brings AI-generated video creative into the ad-buying platform.

Marketerbusiness.google.com
DeploymentMarketing & CreativeUnited States2026

New York law requires advertisers to disclose AI-generated performers

New York's Synthetic Performer Law, in force from 9 June 2026, makes advertisers and agencies conspicuously disclose knowingly using an AI-generated 'synthetic performer', a computer-made figure resembling no real person, in ads. Fines are $1,000 for a first violation and $5,000 after. Among the first US labelling rules for AI ad creative, it matches SAG-AFTRA's 2025 limits on synthetic performers.

Creative / legalmanatt.com
DeploymentMarketing & CreativeUnited States2026

Meta aims for fully AI-generated advertising by the end of 2026

Meta aims to make advertising fully end-to-end AI-generated by the end of 2026: an advertiser would give only a budget and a product image, and Meta's AI would create the imagery, video and copy, target across Facebook and Instagram, allocate spend and personalise each ad in real time. Chief executive Mark Zuckerberg set out the goal; the full system is not yet deployed.

Marketerfinance.yahoo.com
DeploymentMarketing & CreativeUnited States15 May 2025

Coca-Cola unveils Fizzion AI design intelligence system

Coca-Cola Company — Campaign output up to 10 times faster, brand consistency intact: that's the pitch behind Project Fizzion, an AI design intelligence system The Coca-Cola Company built with Adobe in 2025. Instead of fixed rulebooks, it studies designer habits inside Adobe Creative Cloud and converts guidelines into adaptive, self-learning assets. Pilots already run the AI-powered brand design tool across 200-plus global brands.

Designercoca-colacompany.com
Evidence of adoptionMarketing & CreativeUnited States2025

US AI advertising spending is forecast to double by 2030

US 'AI advertising' spending, ads around AI-powered results like Google's AI Overviews and chatbots, is forecast to more than double from US$32.03 billion in 2026 to US$68.25 billion in 2030 (about 2.1x). Over 80% goes beside AI content; in-chatbot ads stay under US$1 billion in 2026, reaching about US$5 billion by 2030.

emarketer.com
Evidence of adoptionMarketing & CreativeUnited States2024

89% of B2B marketers use AI to generate marketing copy

89% of B2B marketers use AI to write marketing copy and 95% say their organisation uses AI-powered applications, in CMI/MarketingProfs' 2026 research (fieldwork mid-2025, n=1,015), against 81% team gen-AI use a year before. The wording moved from 'teams use generative AI' to 'org uses AI apps'; the 89% copy figure is the nearest like-for-like.

contentmarketinginstitute.com

Transport & Logistics

8

Delta says it will expand AI into ticket pricing and operations, and NJ Transit answers riders through a chatbot called Navvie.

DeploymentTransport & LogisticsUnited States26 Oct 2026

C.H. Robinson puts AI agents to work on ocean, air and customs freight

C.H. Robinson — C.H. Robinson has extended Lean AI into freight forwarding, with AI freight agents now quoting, booking and clearing ocean, air and customs shipments. The pricing engine has issued over 80,000 quotes to more than 3,600 shippers, shrinking day-long or multi-day waits to two or three minutes, and triages thousands of weekly ocean bookings. Customs paperwork time has fallen 23%, freeing brokers for validation and compliance checks.

Customs brokerschrobinson.com
DeploymentTransport & LogisticsUnited States5 Oct 2026

DTL Transport hauls Fresno produce on Kodiak's autonomous trucks

DTL Transport — DTL Transport began autonomous trucking with Kodiak AI on 22 September, carrying perishables roughly 225 miles from Fresno to a Los Angeles depot via Highway 99 and Interstate 5. A safety driver sits in the self-driving cab. The carrier, with over 100 trucks, tests whether driverless capacity can supplement drivers as volumes climb.

Truck driversthebusinessjournal.com
DeploymentTransport & LogisticsUnited States23 Sep 2026

FAA puts its SMART AI tool into Washington-area air traffic control

US Federal Aviation Administration — The Federal Aviation Administration began limited operations of SMART, an AI air traffic tool, on Monday 21 September at Ronald Reagan Washington National, Washington Dulles International and Baltimore/Washington International Thurgood Marshall airports. SMART (Strategic Management of Airspace, Routes, and Trajectories) fuses 200 feeds, weather and staffing included, and proposes schedule tweaks. FAA staff vet each one; facility managers decide whether the AI scheduling aid's advice is used.

Air traffic controllerthetravel.com
DeploymentTransport & LogisticsUnited States1 Sep 2026

NJ Transit launches an AI chatbot called Navvie for riders

NJ Transit — NJ Transit's redesigned website now carries Navvie, an AI chatbot giving riders conversational answers without navigating multiple pages, the agency says. Navvie answers questions on schedules, alerts, transfers and trip planning, and may be added to the NJ Transit mobile app by end-2026. It answers Governor Mikie Sherrill's executive order on improving digital infrastructure and passenger information; a separate request for information seeks a unified real-time customer information platform.

Transit customer service agentroi-nj.com
DeploymentTransport & LogisticsUnited States19 Aug 2026

Delta says it will expand AI in ticket pricing and operations

Delta Air Lines — Delta Air Lines chief executive Ed Bastian told a podcast the airline will expand AI in ticket pricing and predictive operations, expecting up to 50% better profitability. Delta calls its pricing system a decision-support tool on aggregated market data and denies individualised fares based on personal data. US lawmakers want answers on how AI and personal data affect fares.

Revenue / pricingthetravel.com
DeploymentTransport & LogisticsUnited States16 Jul 2026

Port Authority puts AI travel assistants on four airport sites

Port Authority of New York and New Jersey — John F. Kennedy, Newark Liberty, LaGuardia and New York Stewart International now share a single AI travel assistant, built into revamped Port Authority of New York and New Jersey pages. It answers queue length at security or customs, free parking spots and nearby amenities, sparing travellers from separate listings. Officials frame the airport chatbot as easing journeys through these United States hubs.

Airport customer service agentnewjersey.news12.com
DeploymentTransport & LogisticsUnited States24 Nov 2025

Norfolk Southern deploys AI wheel integrity system to detect rail defects

Norfolk Southern — Norfolk Southern's AI wheel integrity system uses six cameras plus AI algorithms to catch hidden wheel cracks at up to 70 mph. Live at Burns Harbor, Indiana, this wheel-crack detection technology already flagged a cracked wheel and a casting defect serious enough to trigger an industry recall — the sector's first such deployment, Norfolk Southern says.

Rail inspectornorfolksouthern.com
DeploymentTransport & LogisticsUnited States1 Sep 2025

American Airlines rolls out AI tool to hold flights for tight connections

American Airlines — American Airlines' AI-driven flight connection tool holds flights at Phoenix Sky Harbor International Airport up to 10 minutes for passengers risking a missed connection, without gate agent sign-off. The artificial intelligence system for flight delay decisions weighs schedule and transfer data, replacing case-by-case staff judgement.

Gate agentfox10phoenix.com

Media, Telecom & Entertainment

6

Verizon has deployed Gemini across customer service and network operations, and the Washington Post has built agents to query its own data.

Evidence of impactMedia, Telecom & EntertainmentUnited States28 Oct 2026

Akron journalists withhold bylines over USA TODAY Co.'s DeeperDive AI chatbot

USA TODAY Co. — USA TODAY Co. has installed DeeperDive, a chatbot producing AI summaries of reporting, on the Akron Beacon Journal and Kent Ravenna Record-Courier sites, prompting unionised staff at both Ohio papers to strip their names from stories featuring it for 14 days from 28 October, through the November 2026 general election. The Akron NewsGuild says the generated digests skip the publisher's own human-review rule and wants them halted.

editorandpublisher.com
DeploymentMedia, Telecom & EntertainmentUnited States22 Oct 2026

Comcast cuts service contact rates 20% as it widens AI in customer care

Comcast — Comcast cut customer service contact rates 20% this year and removed more than 30 million service interactions so far in 2026 year on year, citing simpler journeys while widening AI in customer service with Cresta and Sierra. Steve Croney, Comcast's connectivity and platforms COO, told third-quarter investors that a Cresta agentic front end now steers bot-to-human hand-offs in assisted channels, with Sierra eventually taking bot-to-bot traffic.

Customer service agentscustomerexperiencedive.com
DeploymentMedia, Telecom & EntertainmentUnited States7 Sep 2026

San Antonio's KSAT uses an AI voice for teases in its new newscast

KSAT 12 — KSAT 12 in San Antonio has launched The Rundown, a weekday 1 p.m. half-hour newscast without studio anchors, where AI-voiced teases link some stories. Newsroom staff approve each synthetic voice clip before air; reporters front stories from the field, with a live weather anchor.

TV news producerruntimewire.com
DeploymentMedia, Telecom & EntertainmentUnited States29 Aug 2026

The Washington Post builds AI agents to query its internal data

The Washington Post — The Washington Post has built AI agents on ChatGPT and OpenAI's APIs that answer recurring advertising, subscription and content questions from its internal datasets, within permission rules. Cross-dataset lookups become an on-demand assistant, leaving analysts free for judgement, per a trade-news summary with no scale figures or named sources.

Journalistaiagentstore.ai
DeploymentMedia, Telecom & EntertainmentUnited States26 Aug 2026

Verizon deploys Google's Gemini across customer service and network operations

Verizon — Verizon has deployed Google Cloud's Gemini AI across marketing, network operations and customer service. In some channels Gemini handles most inbound consumer calls and chats, diagnosing issues and passing complex cases to staff; AI agents patch and re-route network systems automatically via programmatic access. Financial terms, timelines and figures went undisclosed.

Customer-service agentrcrwireless.com
DeploymentMedia, Telecom & EntertainmentUnited States16 Feb 2025

New York Times opens internal AI tools to newsroom staff

New York Times — Echo, a new summarisation system from The New York Times, condenses articles, briefings and interactives amid a wider rollout of generative AI tools newsroom-wide. Staff can also draw on GitHub Copilot, Vertex AI, NotebookLM and OpenAI's API for SEO headlines, social posts, edit suggestions and interview questions. This AI in journalism push keeps Echo in beta.

Journalistsemafor.com

Strategy & Leadership

1

Moderna's staff built more than 750 custom GPTs in two months.

DeploymentStrategy & LeadershipUnited States

Moderna staff build over 750 custom GPTs in two months

Moderna rolled out OpenAI's ChatGPT Enterprise company-wide and let staff build AI assistants; in about two months they created over 750 custom GPTs across legal, research, manufacturing and commercial functions. Legal reached 100 per cent adoption, the highest of any department, the company says.

Executiveopenai.com
Latest on the record
  • DeploymentNYU Langone embeds OpenEvidence's clinical AI in its Epic health recordHealthcare & Life Sciences29 Oct 2026nyulangone.org
  • DeploymentPrinceton opens a university-managed ChatGPT to all faculty and staffEducation & Training28 Oct 2026s3.amazonaws.com
  • RegulationNew York bans unsafe AI chatbot features for childrenGovernment & Public Sector28 Oct 2026iapp.org
  • Evidence of impactAkron journalists withhold bylines over USA TODAY Co.'s DeeperDive AI chatbotMedia, Telecom & Entertainment28 Oct 2026editorandpublisher.com
  • DeploymentIdaho potato grower Grant 4-D Farms uses AI reports to inform its operationsAgriculture & Food28 Oct 2026agnavigator.com
  • Evidence of adoptionWalmart associates trained with OpenAI report a 27% gain in AI confidenceHR & People27 Oct 2026cnbc.com
  • DeploymentC.H. Robinson puts AI agents to work on ocean, air and customs freightTransport & Logistics26 Oct 2026chrobinson.com
  • Evidence of adoptionLiberty Mutual staff have built more than 30,000 assistants on LibertyGPTFinance & Insurance26 Oct 2026ciodive.com
  • DeploymentMorgan Stanley's wealth unit gives service staff an AI agent for routine tasksFinance & Insurance26 Oct 2026ciodive.com
  • Evidence of impactAppeals court removes Mississippi judge from DEI case after AI-drafted errorsGovernment & Public Sector23 Oct 2026mississippitoday.org
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Method and sources

Every entry on this page is a named organisation putting AI to work in a real job, taken from the State of Applied AI record. Each one is traced to the report it came from and dated, and where a figure is the organisation’s own the entry says so rather than presenting it as an independent result. Readiness, ecosystem and policy figures, where shown, are attributed on the card to the body that published them.

The record is maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI: entries are added as they are found and verified, not on a schedule, and nothing is published without an open source behind it. It currently holds 4731 entries across 249 countries.