SEB banka introduces AI voicebot for urgent customer calls
SEB banka — SEB banka, the Swedish SEB Group's Latvian subsidiary, runs an AI voicebot banking service that lets customers lock a card or halt internet banking access on their own, without a human consultant. Launched to cover urgent requests, the system answers calls between 8pm and 8am on weekdays and non-stop across weekends. This voice assistant for banking targets time-sensitive emergencies rather than routine enquiries.


