Straits Institute for Applied AI
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Applied AI in Latvia

The record holds 18 entries from Latvia, across 8 industries, led by Government & Public Sector, then Finance & Insurance. Last updated 29 Oct 2026.

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entries across 8 industries

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18 entries

Government & Public Sector

8
DeploymentGovernment & Public SectorLatvia1 Oct 2026

Latvia's Supreme Court gives its judges an in-house AI search tool

Supreme Court of Latvia (Augstākā tiesa) — Supreme Court of Latvia senators and staff have searched case law with Judicata, an in-house AI legal search engine, since September. Queries never leave the court's own servers, because local models do the processing. Rather than answering questions or interpreting law, the semantic search pulls the closest passages from anonymised rulings, Constitutional Court decisions and translated European Court of Human Rights judgments.

Supreme Court senators (judges) and court stafflvportals.lv
DeploymentGovernment & Public SectorLatvia18 Sep 2025

LIAA adds generative AI to Maija virtual assistant

Latvijas Investīciju un attīstības aģentūra (LIAA) — Latvia's Investment and Development Agency (LIAA) runs Maija, a generative AI virtual assistant that handles enquiries about its services and funding schemes non-stop, 24/7, via the LIAA site and business.gov.lv. The tool combines generative AI with a ready-made knowledge base, built atop Hugo.lv, the country's official language platform. This blended setup points to broader momentum behind AI-driven customer service across Latvia's public bodies.

Business advisorliaa.gov.lv
DeploymentGovernment & Public SectorLatvia8 Aug 2025

Latvian court administration launches AI anonymisation tool

Tiesu administrācija (Court Administration) — Latvia's Tiesu administrācija (Court Administration) built an AI anonymisation tool for court rulings that swaps names for tags like 'Person A', sparing clerks a tedious chore. Machine learning now scrubs identifying details from 411,005 civil, criminal and administrative judgments, easing what was once hand-done redaction across the courts.

Court clerkta.gov.lv
DeploymentGovernment & Public SectorLatvia6 Aug 2025

CSDD launches AI assistant for vehicle registration staff

Ceļu satiksmes drošības direkcija (CSDD) — Latvia's Road Traffic Safety Directorate (CSDD) now runs an AI virtual assistant for vehicle registration, built by Dots since 6 August 2025 to speed up customer service replies. Staff skip manual searches through more than 2,000 regulatory documents and data files: the tool reads HTML, PDF, Word and image files, applying OCR to scanned paperwork. This reflects a wider shift toward AI-driven public service tools.

Customer service officerkursors.lv
RegulationGovernment & Public SectorLatvia6 Mar 2025

Latvia adopts Artificial Intelligence Centre Law

Saeima (Parliament of Latvia) — A new legal basis for AI regulation in Latvia arrives via the Artificial Intelligence Centre Law, passed by the Saeima, which also stands up a national AI Centre due to open by 31 March 2025. Tasked with linking government, industry and universities, the body will foster AI skills, manage risk and may operate a sandbox for trialling AI systems under real conditions. Its founders — VARAM, the Ministry of Economy and the Ministry of Defence — bring in private companies and academic institutions as partners.

RegulationGovernment & Public SectorLatvia25 Feb 2025

Latvian government approves AI Act implementation plan

Ministru kabinets (Cabinet of Ministers) — Latvia AI regulation now hands lead authority to the Ministry of Smart Administration and Regional Development (VARAM) for the EU AI Act. Three bodies share market oversight — Consumer Rights Protection Centre, State Data Inspectorate and Bank of Latvia — while the Ombudsman covers fundamental rights. Cabinet approved this EU AI Act implementation plan.

DeploymentGovernment & Public SectorLatvia27 Jan 2025

VID pilots generative AI assistant Vidis for tax consultants

Valsts ieņēmumu dienests (VID) — VID, Latvia's State Revenue Service, piloted Vidis, a generative AI assistant for tax consultants, built by Latvian firm Tilde on retrieval-augmented generation (RAG). It pulls guidance from legal texts and FAQs so consultants can answer taxpayer questions faster. Over half the outputs passed as correct in round two of testing — an early signal for AI in tax administration, not proof of a finished, audited system.

Tax consultanttilde.ai
RegulationGovernment & Public SectorLatvia4 Feb 2020

National AI strategy on developing artificial intelligence solutions

Cabinet of Ministers of Latvia — Latvia's Cabinet of Ministers approved a national AI strategy via the report 'Par mākslīgā intelekta risinājumu attīstību' (Developing Artificial Intelligence Solutions), covering six areas: skills, trial projects, language technology, ethics, infrastructure and innovation. This AI adoption roadmap guides public and private uptake of artificial intelligence economy-wide.

Finance & Insurance

2
DeploymentFinance & InsuranceLatvia11 Aug 2026

SEB banka introduces AI voicebot for urgent customer calls

SEB banka — SEB banka, the Swedish SEB Group's Latvian subsidiary, runs an AI voicebot banking service that lets customers lock a card or halt internet banking access on their own, without a human consultant. Launched to cover urgent requests, the system answers calls between 8pm and 8am on weekdays and non-stop across weekends. This voice assistant for banking targets time-sensitive emergencies rather than routine enquiries.

Customer service agentseb.lv
DeploymentFinance & InsuranceLatvia17 Mar 2025

LTAB launches AI virtual assistant for motor insurance queries

Latvijas Transportlīdzekļu apdrošinātāju birojs (LTAB) — Latvijas Transportlīdzekļu apdrošinātāju birojs (LTAB) deployed a virtual assistant bringing AI in motor insurance to Latvia's motorists, handling enquiries on compulsory motor third-party liability (OCTA) insurance. Linked to LTAB online services, the insurance chatbot explains 24/7 what follows crashes, policy validity and claims.

Insurance customer service agenttvnet.lv

Healthcare & Life Sciences

2
DeploymentHealthcare & Life SciencesLatvia2026-07

Regional hospital in Ventspils introduces AI for X-ray analysis

Ziemeļkurzemes reģionālā slimnīca — Northern Kurzeme Regional Hospital (Ziemeļkurzemes reģionālā slimnīca) in Ventspils has adopted AI X-ray analysis via Gleamer AI, an AI-based medical imaging tool, catching bone fractures and chest abnormalities. Doctors across radiology, anaesthesiology and trauma units consult the software every day as routine diagnostic support rather than an experimental trial.

DeploymentHealthcare & Life SciencesLatvia2026-01

Stradiņš Hospital deploys AI for stroke detection

Pauls Stradiņš Clinical University Hospital — Pauls Stradiņš Clinical University Hospital in Riga, Latvia, has run over 8,000 patient CT scans through Aidoc's clinical AI stroke detection tool. Using a secure mobile app, this AI stroke triage has automatically alerted the stroke team to more than 500 suspected positive cases.

Radiologistaidoc.com

Media, Telecom & Entertainment

2
DeploymentMedia, Telecom & EntertainmentLatvia9 Jan 2026

Tele2 deploys Latvian AI to analyse customer call content

Tele2 — Mobile operator Tele2 has rolled out AI customer call analysis from Latvian startup asya.ai for customer service. Pitch Patterns, an AI conversation analytics tool, reads tone, intonation and speech pace in Latvian and other languages, flagging unsuccessful interactions to improve service quality without manual listening.

Customer service agentkursors.lv
DeploymentMedia, Telecom & EntertainmentLatvia28 Feb 2025

Tele2 deploys AI assistant Dzirkstele in its e-shop

Tele2 Latvija — Dzirkstele, an AI customer assistant, now handles shopper queries at Tele2 Latvija's online store, covering internet plans while drafting device descriptions unaided. Sentiment, language and context analysis power its replies. Tele2 calls this virtual assistant just the launch stage of a larger AI rollout.

Customer service agentdb.lv

Education & Training

1
DeploymentEducation & TrainingLatvia15 Apr 2026

Latvia launches national AI programme for schools

Ministry of Education and Science — Latvia's Ministry of Education and Science launched a national-scale AI in education programme for general and vocational schooling, backed by a €200,000 Google.org grant. Plans include an AI leader school network of 15 general and 5 vocational schools, new teaching materials and a revised national curriculum. By 2030, students, teachers and school leaders should use educational AI skilfully and responsibly.

Teacherizm.gov.lv

Manufacturing, Energy & Resources

1
DeploymentManufacturing, Energy & ResourcesLatvia19 Jun 2026

Latvian grid operator pilots AI for infrastructure inspection

AS Augstsprieguma tīkls (AST) — Latvia's power grid operator AS Augstsprieguma tīkls (AST) is trialling AI infrastructure inspection to shrink manual review time by 30 to 50 per cent. Partnering with SIA Datacom under EU funding, AST trains a prototype to spot damage across thousands of drone-shot images of transmission infrastructure. This aerial grid-defect detection tool remains at pilot stage.

Grid inspection engineerkursors.lv

Retail & Consumer

1
DeploymentRetail & ConsumerLatvia18 Feb 2026

METROPOLE introduces digital vision tests and AI eye screening

METROPOLE optical salon chain — METROPOLE is Latvia's first optical salon chain offering AI eye screening and digital vision testing, now across 18 salons. The chain's AI-based eye disease detection rates risk of three common conditions early, while digital testing enables remote optometrist consultations. Upgrades have cost METROPOLE over €2 million since 2024.

Optometristbalticnews.com

Sales & Commercial

1
DeploymentSales & CommercialLatvia28 Feb 2025

Tele2 deploys Dzirkstele AI assistant in its e-shop

Tele2 Latvia — Tele2 Latvia has launched Dzirkstele, an AI shopping assistant on its e-shop, to guide customers choosing mobile and home internet plans and to draft product descriptions. Built for AI customer service in telecoms, it works across multiple languages, reading input for tone and intent to generate tailored answers instead of scripted replies. This conversational AI assistant favours context-aware responses.

E-commerce sales and customer service agentkursors.lv
Latest on the record
  • DeploymentLatvia's Supreme Court gives its judges an in-house AI search toolGovernment & Public Sector1 Oct 2026lvportals.lv
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Method and sources

Every entry on this page is a named organisation putting AI to work in a real job, taken from the State of Applied AI record. Each one is traced to the report it came from and dated, and where a figure is the organisation’s own the entry says so rather than presenting it as an independent result. Readiness, ecosystem and policy figures, where shown, are attributed on the card to the body that published them.

The record is maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI: entries are added as they are found and verified, not on a schedule, and nothing is published without an open source behind it. It currently holds 4731 entries across 249 countries.