Straits Institute for Applied AI
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Applied AI in Bulgaria

The record holds 19 entries from Bulgaria, across 7 industries, led by Government & Public Sector, then Finance & Insurance. Last updated 29 Oct 2026.

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19 entries

Government & Public Sector

8
RegulationGovernment & Public SectorBulgaria14 Oct 2026

Bulgarian MPs back AI risk checks on disability assessments at first reading

National Assembly of Bulgaria — The National Assembly passed at first reading Health Act changes adding AI fraud screening, via automated risk assessment, to TELK disability decisions. Democratic Bulgaria MPs Aleksandar Simidchiev and Bozhidar Bozhanov sponsored the bill, now awaiting a second vote. The Social Ministry called it too vague: the algorithmic risk checks name no algorithms or criteria.

RegulationGovernment & Public SectorBulgaria24 Sep 2026

Bulgarian MPs table a national AI law with fines and child protections

National Assembly of Bulgaria (52nd National Assembly) — Bozhidar Bozhanov, Alexander Simidchiev, Elisaveta Belobradova and fellow MPs put a Law on the Use and Development of Artificial Intelligence before Bulgaria's 52nd National Assembly, a national AI law enacting the EU AI Act. A Minister of Innovation and Digital Transformation plus a national coordinator would lead; public bodies could adopt chatbots and automated paperwork. This AI legislation fines people 500–1,000 leva and firms 10,000–50,000 leva, and bars training on children's data.

DeploymentGovernment & Public SectorBulgaria2026-03

Bulgaria's revenue agency extends BgGPT-based AI across its offices

Национална агенция за приходите (NRA) — Bulgaria's National Revenue Agency is extending AI in tax administration to all its units after a successful pilot, the first Bulgarian administration to use the national BgGPT model at scale. Built with INSAIT, it covers head office and seven territorial directorates, targeting everyday use by 7,000-plus staff searching specific cases under shifting tax and social-security law.

Tax officerpress.azbuki.bg
DeploymentGovernment & Public SectorBulgaria10 Nov 2025

National Audit Office launches Odis AI assistant for procurement audits

Bulgarian National Audit Office — Odis, a new tool for AI procurement audits from Bulgaria's National Audit Office and INSAIT, Sofia University's AI institute, shrinks a four-day review to one day. Powered by the BgGPT model, this AI assistant for procurement auditors trawls the Electronic Public Procurement Platform, extracting and condensing records to flag issues faster. The Prime Minister attended its debut.

Public procurement auditoruni-sofia.bg
Evidence of adoptionGovernment & Public SectorBulgaria18 Jul 2025

First AI readiness index scores Bulgarian administration at 49 out of 100

Institute of Public Administration — Government AI adoption in Bulgaria scored 49 out of 100 in the country's first AI Readiness Index, published by the Institute of Public Administration. The public sector AI readiness rating, drawn from polling 6,254 civil servants in April and May 2025, places the administration in a 'building capacity' phase. Openness and learning motivation stood out as strengths, while strategy, leadership and AI Act preparedness lagged.

RegulationGovernment & Public SectorBulgaria18 Jun 2025

Cabinet designates seven bodies for fundamental rights under EU AI Act

Council of Ministers of Bulgaria — EU AI Act Bulgaria implementation now assigns fundamental rights protection to seven named authorities, following Decision No 398, adopted by the Council of Ministers. Oversight duties spread across the Ombudsman, the Central Election Commission, the Commission for Protection from Discrimination, the Commission for Personal Data Protection, the Commission for Consumer Protection, the State Agency for Child Protection, and the General Labour Inspectorate Executive Agency. Each watchdog now enforces AI Act compliance within its existing legal remit, marking a concrete step toward meeting these obligations nationally.

RegulationGovernment & Public SectorBulgaria30 Apr 2025

CPDP opinion banning facial recognition AI in retail stores

Commission for Personal Data Protection (CPDP) — Bulgaria's CPDP has barred shops from using facial recognition AI in retail stores to identify customers, ruling that no GDPR exemption, including theft prevention, permits processing biometric data this way. Because the technology relies on AI, the AI Act also applies, classifying such remote biometric identification technology in shops as high-risk.

RegulationGovernment & Public SectorBulgaria16 Dec 2020

Concept for the development of AI in Bulgaria until 2030

Council of Ministers of the Republic of Bulgaria — Cabinet ministers backed the Concept for the Development of Artificial Intelligence in Bulgaria until 2030 via Protocol No. 72. Six linked strands make up this Bulgaria AI policy: scientific infrastructure, communications, lifelong learning, education, tech transfer, research, data rules, sector-based innovation, and an ethics framework matched to EU trustworthy-AI norms — an artificial intelligence strategy running to 31 December 2030.

Finance & Insurance

4
DeploymentFinance & InsuranceBulgaria26 Sep 2025

tbi bank integrates first AI agent in Bulgarian banking

tbi bank — Bulgaria now has its first AI agent in banking, deployed by tbi bank to reshape operational workflows. A task once needing 37 minutes of staff time now finishes in 2.76 seconds, as the tool pulls and refreshes records from public institutional databases without manual input. Running inside the SYNCRO AI platform alongside hundreds of RPA robots already in place, this addition to bank AI automation shifts employee focus toward higher-value strategic work.

Banking operations staffparagraf.bg
Evidence of adoptionFinance & InsuranceBulgaria2 Sep 2025

Postbank's EVA AI assistant serves 1.2 million users in Bulgaria

Postbank (Eurobank Bulgaria AD) — Over 1.2 million people in Bulgaria have used Postbank's EVA AI banking assistant, which has logged more than 8 million queries to date. Usage is climbing fast: 320,000 exchanges came in just the first seven months of 2025, putting the full-year figure on track near 560,000. Reply speed now sits under 0.1 seconds thanks to a freshly deployed model, and the banking chatbot's topic range has widened past 800 areas since debuting in 2018 as the nation's first of its kind.

Evidence of adoptionFinance & InsuranceBulgaria23 Jul 2025

UBB's Kate AI assistant reaches 71% autonomy and 2.2m conversations

United Bulgarian Bank (UBB) — Autonomy at UBB's AI assistant in banking, Kate, climbed to 71% in 2025 from 54% when she launched. Customer engagement surged too: 762,573 people held nearly 2.2 million conversations with Kate from January to June 2025 alone, marking a 4.5-fold rise in users and 6.5-fold rise in exchanges versus her first year. Kate now performs work equal to 25 employees and moved 50,000 vignettes in 2025, while UBB Asset Management's AI-managed mutual fund attracted EUR 23.3 million from 597 investors.

DeploymentFinance & InsuranceBulgaria14 Jul 2025

DSK Bank launches Bulgaria's first fully AI-based assistant

DSK Bank — DSK Bank rolled out Bulgaria's first fully AI-based assistant, an AI banking assistant driven by OpenAI's generative AI and trained on contextual data about its own offerings. Available via the bank's website and dskdirect.bg, it answers queries on products, charges and fees, an early AI-powered banking assistant example locally. Plans call for it to become a personal financial advisor giving recommendations and completing tasks with little staff input.

Customer service agentinvestor.bg

Healthcare & Life Sciences

3
DeploymentHealthcare & Life SciencesBulgaria28 Sep 2026

Bulgarian mobile clinic screens eyes with AI in 29 towns

Bulgarian Cluster for Digital Solutions and Innovation in Healthcare — The Bulgarian Cluster for Digital Solutions and Innovation in Healthcare is touring 29 settlements with a free mobile AI eye screening unit, alongside eye-care and pharmacoeconomics associations, Roche Bulgaria and the Ministry of Health. Software checks photos for early age-related macular degeneration, diabetic retinopathy or glaucoma. AI-assisted sight testing runs 28 September to 13 November across six provinces, Sofia, Pleven, Varna, Burgas, Stara Zagora and Plovdiv, plus a fixed Sofia site.

Ophthalmologistpuls.bg
DeploymentHealthcare & Life SciencesBulgaria2026-07

Sofia's Military Medical Academy brings AI navigation into urology

Военномедицинска академия (Military Medical Academy), Sofia — The urology clinic of Bulgaria's Military Medical Academy has introduced VENUS, AI surgical navigation that segments the target organ automatically, and performed four highly specialised procedures on day one. The academy calls itself the country's first medical centre using it.

Urologistnews.bg
DeploymentHealthcare & Life SciencesBulgaria19 Sep 2025

University Hospital Kanev in Ruse deploys AI for radiology

University Hospital Kanev — AI radiology arrives in northern Bulgaria: University Hospital "Kanev" in Ruse now runs a certified European system from French firm AZmed, flagging suspect X-ray findings for staff review. Automated X-ray screening catches fine fractures a busy eye might miss, giving emergency trauma cases a built-in double-check. The tool assists radiologists rather than replacing them.

Radiologistbta.bg

Business Operations

1
Evidence of adoptionBusiness OperationsBulgaria11 Dec 2025

8.55% of Bulgarian enterprises use AI in 2025, Eurostat reports

Eurostat — Bulgarian enterprise AI adoption hit 8.55% in 2025 among firms with 10+ staff, Eurostat reported, up from 6.47% in 2024 and 3.62% in 2023. It still trails the EU's 19.95% average, far behind leader Denmark's 42%, showing weak artificial intelligence use among businesses.

Education & Training

1
DeploymentEducation & TrainingBulgaria16 Nov 2025

School in Vidin brings AI into classrooms for personalised lessons

Lyuben Karavelov Primary School, Vidin — Lyuben Karavelov Primary School in Vidin now delivers AI personalised learning, running a system that builds lesson outlines in seconds once subject, difficulty and outcomes are set. Pupils get AI-driven individualised instruction matched to their pace, backed by new science labs and an education museum.

Teachernova.bg

Media, Telecom & Entertainment

1
DeploymentMedia, Telecom & EntertainmentBulgaria24 Jun 2025

Bulgaria's Capital deploys AI voice cloning for article audio

Capital (Economedia AD) — AI voice cloning for articles now powers spoken versions of stories at Capital, Bulgaria's leading business title owned by Economedia AD. It tested several vendors before picking one able to reproduce Bulgarian pronunciation. A new Storytel subscription brings AI-generated audio for news articles to readers, plus themed article playlists.

Journalistipi.media

Technology & Software

1
DeploymentTechnology & SoftwareBulgaria12 Sep 2025

VSG Bulgaria deploys GitHub Copilot across all developers

VSG Bulgaria — Every VSG developer now holds a GitHub Copilot licence, the Bulgarian firm's route into AI in software development for authoring code, generating tests and drafting docs. This AI-assisted coding push extends to analysts too, alongside a homegrown Retrieval-Augmented Generation setup for internal knowledge search and an automated tool matching insurance quotes.

Software developervsgbg.com
Latest on the record
  • RegulationBulgarian MPs back AI risk checks on disability assessments at first readingGovernment & Public Sector14 Oct 2026segabg.com
  • DeploymentBulgarian mobile clinic screens eyes with AI in 29 townsHealthcare & Life Sciences28 Sep 2026puls.bg
  • RegulationBulgarian MPs table a national AI law with fines and child protectionsGovernment & Public Sector24 Sep 2026fakti.bg
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Method and sources

Every entry on this page is a named organisation putting AI to work in a real job, taken from the State of Applied AI record. Each one is traced to the report it came from and dated, and where a figure is the organisation’s own the entry says so rather than presenting it as an independent result. Readiness, ecosystem and policy figures, where shown, are attributed on the card to the body that published them.

The record is maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI: entries are added as they are found and verified, not on a schedule, and nothing is published without an open source behind it. It currently holds 4731 entries across 249 countries.