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Applied AI in Bosnia and Herzegovina

The record holds 7 entries from Bosnia and Herzegovina, across 4 industries, led by Government & Public Sector, then Business Operations. Last updated 29 Oct 2026.

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7
entries across 4 industries

More on Bosnia and Herzegovina lands here as we find it.

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7 entries

Government & Public Sector

4
RegulationGovernment & Public SectorBosnia and Herzegovina9 Jul 2026

Bosnia clears ratification of Council of Europe AI convention

Parliamentary Assembly of Bosnia and Herzegovina — The Parliamentary Assembly of Bosnia and Herzegovina has cleared ratification of the Council of Europe Framework Convention on Artificial Intelligence and Human Rights, Democracy and the Rule of Law, the earliest binding treaty anywhere on using artificial intelligence. Bosnia and Herzegovina AI regulation gains no home-grown statute: consent, carried in the Official Gazette - International Treaties number 5/26 of 9 July 2026, ties the state to an outside legal framework that institutions and later rules must deliver. Signature came on 9 December 2025 in Strasbourg, settling the terms of national AI oversight.

sluzbenilist.ba
Evidence of adoptionGovernment & Public SectorBosnia and Herzegovina2026-05

Over 70% of Bosnia's communications regulator staff use AI tools

Communications Regulatory Agency of Bosnia and Herzegovina — More than 70 percent of staff at the Communications Regulatory Agency of Bosnia and Herzegovina reach for artificial intelligence tools regularly or occasionally, an internal poll found. AI adoption in public administration outpaces the rulebook: the regulator is still drafting one, and no statute covers such work. The Ministry of Foreign Affairs, the Central Election Commission and the Public Procurement Agency, whose chatbot fields queries on its eNabavke portal, report the same, marking AI use across state bodies.

bigportal.ba
RegulationGovernment & Public SectorBosnia and Herzegovina2025-11

Bosnia data protection agency lists AI processing requiring impact assessments

Personal Data Protection Agency of Bosnia and Herzegovina — Bosnia and Herzegovina's Personal Data Protection Agency now flags which processing activities demand an AI data protection impact assessment, targeting automated and algorithmic decision tools. Triggers include extensive profiling, decisions made without human input, marketing or profiling of children's records, bulk handling of sensitive categories, biometric and genetic identifiers, and public-space surveillance. Staff monitoring software and background-check record matching complete the AI risk governance obligations.

bdkadvokati.com
DeploymentGovernment & Public SectorBosnia and Herzegovina8 Sep 2025

Bosnia minister announces AI introduction and civil service training

Ministry of Transport and Communications of Bosnia and Herzegovina — Bosnia and Herzegovina moves to fold AI adoption in government into its civil service, ditching paper-based procedures for verifiable digital ones. Edin Forto, Minister of Transport and Communications, plans workshops with UNDP on popular AI tools and alignment with European Union standards, part of a broader AI tools training for state officials push. Among 516 surveyed officials spanning 57 state bodies, UNDP found 69 per cent already lean on such tools daily, while 95 per cent had zero formal preparation beforehand.

Civil servantvecernji.ba

Business Operations

1
Evidence of adoptionBusiness OperationsBosnia and Herzegovina2026-03

AI use reaches 22.1% of Bosnia and Herzegovina's working-age population

Microsoft AI Economy Institute — AI adoption in Bosnia and Herzegovina reached 22.1% of the working-age population in the first quarter of 2026, 2.6 points above 19.5% for the second half of 2025 and 18.2% for the half before. Worldwide the share moved from 16.3% to 17.8% over those months, on the Microsoft AI Economy Institute count. Its gauge tracks generative AI use among 15- to 64-year-olds, from pooled, anonymised Microsoft telemetry corrected for operating system, device-market share, internet reach and population.

microsoft.com

Education & Training

1
DeploymentEducation & TrainingBosnia and Herzegovina15 Sep 2026

Central Bosnia Canton will pilot AI teaching assistants in three subjects

Ministry of Education, Science, Youth, Culture and Sports of Central Bosnia Canton — Central Bosnia Canton's Ministry of Education, Science, Youth, Culture and Sports will pilot AI teaching assistants through Roboznalac, backed by REZ under a Travnik agreement of 15 September 2026. Funded with 40,000 KM, halved between partners, until 15 December, workshops open the scheme; nine teachers and 30 students in Kiseljak, Travnik and Bugojno then build helpers for three subjects. A digital platform should later give every relevant teacher these classroom AI tools.

Teacherrez.ba

Media, Telecom & Entertainment

1
DeploymentMedia, Telecom & EntertainmentBosnia and Herzegovina5 Sep 2025

BH Telecom launches Moj Asistent generative AI assistant

BH Telecom — BH Telecom's new generative AI virtual assistant, "Moj Asistent" (My Assistant), now fields fault reports, account queries and package picks around the clock, launched to mark the telecom's founding anniversary. Web and social channels reach it 24/7, where it personalises answers and troubleshoots technical issues, reflecting wider telecom adoption of AI-driven virtual assistants.

Customer service agentbhtelecom.ba
Latest on the record
  • DeploymentCentral Bosnia Canton will pilot AI teaching assistants in three subjectsEducation & Training15 Sep 2026rez.ba
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Every country in Europe
Bosnia and Herzegovina—United Kingdom0.73Germany0.75Czechia—Netherlands0.77Italy0.62Spain0.65France0.70Poland0.60Russia—Hungary—Switzerland—Belgium0.67Sweden0.75Norway—Denmark0.78Austria0.72Ukraine—Ireland0.69Portugal—Estonia—Greece—Slovakia—Croatia—Romania—Serbia—Belarus—Bulgaria—Finland—Latvia—Albania—Malta—Luxembourg—Slovenia—Iceland—Lithuania—Andorra—Moldova—European Union0.66Guernsey—Isle of Man—Montenegro—Faroe Islands—Gibraltar—Jersey—Åland Islands—North Macedonia—Vatican City—Monaco—Liechtenstein—
Method and sources

Every entry on this page is a named organisation putting AI to work in a real job, taken from the State of Applied AI record. Each one is traced to the report it came from and dated, and where a figure is the organisation’s own the entry says so rather than presenting it as an independent result. Readiness, ecosystem and policy figures, where shown, are attributed on the card to the body that published them.

The record is maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI: entries are added as they are found and verified, not on a schedule, and nothing is published without an open source behind it. It currently holds 4731 entries across 249 countries.