Straits Institute for Applied AI
Industrial Research Unit · Straits Institute for Applied AI
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Applied AI in Luxembourg

The record holds 13 entries from Luxembourg, across 5 industries, led by Government & Public Sector, then Legal & Professional Services. Last updated 29 Oct 2026.

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13 entries

Government & Public Sector

8
DeploymentGovernment & Public SectorLuxembourg6 Jul 2026

Luxembourg launches AI chatbot on Guichet.lu citizen portal

Luxembourg Ministry of Digitalisation — Luxembourg's Ministry of Digitalisation put an AI chatbot government services tool live on Guichet.lu, the country's citizen portal, on 6 July 2026, under the AI4Lux campaign led by Minister Stéphanie Obertin. Residents can now type queries in whichever language they speak and get routed automatically among 2,000 bureaucratic procedures, rather than hunting for the right form by name. The assistant, an early example of conversational AI for public administration, runs entirely on government-owned servers.

Citizen services agentgouvernement.lu
Evidence of adoptionGovernment & Public SectorLuxembourg20 May 2026

Elements of AI programme trained 7,600 Luxembourgers

Digital Learning Hub and Luxembourg Ministry of State — Luxembourg's Elements of AI literacy training has reached over 7,600 residents since 2021, Minister Elisabeth Margue said, closing its 5th edition. That's roughly 1.1% of working-age adults, beating the 1% target for 2030 ahead of schedule. The free, nationwide AI literacy programme keeps growing.

RegulationGovernment & Public SectorLuxembourg20 Mar 2026

Luxembourg adopts guidelines for AI in central administration

Government of Luxembourg — Luxembourg's Council of Government now requires human review of AI in central administration before content is published, holding the approving civil servant accountable rather than the system itself. Disclosure duties also apply, matching Article 50 of the EU AI Act, part of wider AI governance in public administration.

DeploymentGovernment & Public SectorLuxembourg4 Mar 2026

Luxembourg to give all civil servants a sovereign AI chatbot

Government of Luxembourg — Luxembourg's government, launching the AI4LUX campaign, said every civil servant would get a sovereign AI chatbot within weeks, hosted on site under its Mistral AI partnership so data stays in the country. Staff are to process sensitive information securely with it and create personal agents for routine work. A legal chatbot for the Legilux platform is in development, and one for the most-visited state websites is being prepared.

Civil servantgouvernement.lu
RegulationGovernment & Public SectorLuxembourg2025-08

Luxembourg drafts law to implement EU AI Act and designate regulators

Government of Luxembourg — Luxembourg's Bill No. 8476 sets out national authorities for EU AI Act implementation. The CNPD becomes the default market surveillance body, notified body for high-risk systems in law enforcement and immigration, and sandbox operator; ALIA takes on generative AI transparency oversight, forming the basis of AI Act compliance in Luxembourg. Submitted December 2024, the draft spent 2025 before the Media and Communications committee, drawing input from 12 bodies including the CNPD and Council of State.

RegulationGovernment & Public SectorLuxembourg19 May 2025

Luxembourg unveils national AI strategy and data strategies

Government of Luxembourg — A Luxembourg AI policy sits inside "Accelerating Digital Sovereignty 2030", alongside linked data and quantum plans. Funding for 2025-2030 targets hands-on trials and real-world use across industries. The Luxembourg AI strategy also promises swift, pragmatic EU AI Act rollout via regulatory sandboxes.

RegulationGovernment & Public SectorLuxembourg7 Feb 2025

CNPD issues guidance on prohibited AI systems under EU AI Act

National Data Protection Commission (CNPD) — AI regulation Luxembourg materials from CNPD brand most unacceptable-risk systems under the EU Artificial Intelligence Act unlawful, arguing these prohibited AI systems generally violate GDPR too. Flagged practices span social scoring, predictive policing, emotion tracking on the job and harvesting facial images without consent, leaving Luxembourg-based deployers exposed to inquiry.

RegulationGovernment & Public SectorLuxembourg23 Dec 2024

Projet de loi portant mise en oeuvre du règlement sur l'intelligence artificielle

Government of Luxembourg (tabled by Minister Elisabeth Margue in the Chamber of Deputies) — Draft Law No. 8476 enacts the EU AI Act (Regulation 2024/1689) at national level, part of AI regulation in Luxembourg, naming the CNPD lead market watchdog and sandbox operator. The CSSF and Commissariat aux Assurances cover financial and insurance oversight, with penalties and redress under EU AI Act implementation also fixed. As of July 2026 the bill still awaited committee approval, after opinions from the Council of State and other bodies.

Finance & Insurance

1
DeploymentFinance & InsuranceLuxembourg2025-12

BIL launches Berry, an AI banking assistant for customers

Banque Internationale à Luxembourg (BIL) — Banque Internationale à Luxembourg (BIL) built Berry, an AI banking assistant answering card, payment and product questions from retail customers non-stop. Staff gain time for tougher cases. BIL enters conversational AI in retail banking.

Banking customer service advisorlist.lu

Manufacturing, Energy & Resources

1
DeploymentManufacturing, Energy & ResourcesLuxembourg2025-11

ArcelorMittal deploys AI across steelmaking at Differdange

ArcelorMittal Luxembourg (Differdange site) — ArcelorMittal's Differdange plant now applies AI to scrap sourcing, furnace control and beam cutting, an AI in steel manufacturing rollout. Luxembourg reports lower CO2 emissions, less energy use, and new high-tech roles supporting the AI-powered steelmaking systems.

Steel production operatorluxinnovation.lu

Retail & Consumer

1
DeploymentRetail & ConsumerLuxembourg17 Jun 2025

Fischer bakery deploys AI to predict demand and cut waste

Fischer SA — Fischer SA, an artisanal Luxembourg bakery, now runs bakery demand prediction via a Resultance tool weighing seasonality, weather and local events. Revenue climbed 4%, costs recovered within three months, and this AI sales forecasting for bakeries debut later won the AI Adoption prize at the AI Excellence Award 2025.

Bakery production planneren.paperjam.lu
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    Method and sources

    Every entry on this page is a named organisation putting AI to work in a real job, taken from the State of Applied AI record. Each one is traced to the report it came from and dated, and where a figure is the organisation’s own the entry says so rather than presenting it as an independent result. Readiness, ecosystem and policy figures, where shown, are attributed on the card to the body that published them.

    The record is maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI: entries are added as they are found and verified, not on a schedule, and nothing is published without an open source behind it. It currently holds 4731 entries across 249 countries.