Industrial Research Unit · Straits Institute for Applied AI
Applied AI in Kuwait
Kuwait's AI record starts in its classrooms and ministries — Google's AI tools for 40,000 secondary teachers, AI agents coming to the government call centre.
Your essential monthly update on Applied AI, with Kuwait specially tracked.
Services 59.6% · Industry 54.1% · Agriculture 0.5% of gross value added — World Bank, 2025
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Narrow the 22 entries from Kuwait by what it is, the industry and the job it changes.
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22 entries
Government & Public Sector
11
The traffic department says it will use AI to cite taxi and delivery drivers.
RegulationGovernment & Public SectorKuwait19 Feb 2026
CITRA consults on national AI adoption guidelines for Kuwait
Communications and Information Technology Regulatory Authority (CITRA) — CITRA opened feedback on a proposal called "Guidelines for Adopting AI in the State of Kuwait," reaching across every industry. Kuwait AI regulation weighs moral safeguards, privacy protections and alignment with the country's growth agenda, accepting responses through 20 April 2026. It marks CITRA's debut national AI governance framework.
RegulationGovernment & Public SectorKuwait19 Feb 2026
Guide to adopting artificial intelligence in the State of Kuwait
Communication and Information Technology Regulatory Authority (CITRA) — CITRA released the Guide to Adopting Artificial Intelligence in the State of Kuwait, version 1.0, setting out how businesses and government bodies should responsibly pursue AI adoption in Kuwait. The document addresses governance structures, data handling, infrastructure needs and workforce skills, tying these to Kuwait Vision 2035, as part of the country's broader approach to AI adoption. A public feedback period, closing 20 April 2026, has now ended.
DeploymentGovernment & Public SectorKuwait14 Feb 2026
Kuwait will add AI agents to its national government call centre
Central Agency for Information Technology (Kuwait) — Kuwait's Central Agency for Information Technology will set up, with Sprinklr, one system for handling citizen and resident enquiries across every state body, starting with an AI contact centre overhaul of Wasel 101. The agency says Wasel 101 will then sort and forward queries automatically, run real-time analytics and give the AI-assisted call centres virtual assistants and smart agents.
DeploymentGovernment & Public SectorKuwait2 Feb 2026
Kuwait's traffic department will use AI to cite taxi and delivery drivers
General Traffic Department, Ministry of Interior (Kuwait) — Kuwait's General Traffic Department will soon bring AI traffic enforcement to delivery vehicles, public transport, car rentals, ride-hailing services and taxis through an electronic monitoring system. The system will watch driving behaviour, spot violations and issue automated citations in real time, supporting prosecution of offenders.
Evidence of adoptionGovernment & Public SectorKuwait20 Dec 2025
Kuwait CSC launches AI and cloud training for government staff
Civil Service Commission (CSC) — Kuwait's Civil Service Commission (CSC) launched Cloud Digital Leader, pairing AI training for government employees with cloud skills. Run with the Central Agency for Information Technology (CAIT) and Google Cloud, it is free, accredited, with a free licence for the certification exam, building artificial intelligence competencies.
RegulationGovernment & Public SectorKuwait16 Nov 2025
Kuwait regulator CITRA updates AI misuse regulations
Communications and Information Technology Regulatory Authority (CITRA) — CITRA, Kuwait's Communications and Information Technology Regulatory Authority, is overhauling its Kuwait AI regulation to curb data misuse and unify standards nationwide. Khaled Al-Zamil expects specifics within a year, backed by workshops and consultations shaping fresh oversight tools for the technology across industries.
Evidence of adoptionGovernment & Public SectorKuwait3 Nov 2025
Kuwait launches AI training initiative for ministers and senior officials
Central Agency for Information Technology (CAIT) — Kuwait's Central Agency for Information Technology has joined Microsoft on AI training for government leaders, branded 'Enabling the Use of Artificial Intelligence for Ministers and Senior Officials in Government Institutions.' Copilot sessions launch the scheme. A Copilot Center of Excellence then extends AI training for public officials nationwide.
Kuwait Ministry of Interior — Kuwait's Ministry of Interior has deployed an AI-powered smart security patrol built by local engineers, extending AI in law enforcement nationwide. Onboard tools include facial and plate-recognition cameras, a fingerprint reader, and real-time image analysis linked to central records for instant identification. This ties AI-based policing to existing databases for on-the-spot matches.
DeploymentGovernment & Public SectorKuwait1 Jun 2025
Kuwait finance ministry launches AI-powered correspondence system
Kuwait Ministry of Finance — Trasul Plus, Kuwait's AI-powered correspondence system for the Ministry of Finance, drafts suggested replies, scans incoming mail, takes dictation and fixes spelling mistakes, jointly built with Microsoft on Azure cloud. All 3,972 ministry staff use the AI correspondence platform, logging 241,946 procedures, 17,934 memoranda and 8,033 outgoing letters within its first quarter.
DeploymentGovernment & Public SectorKuwait6 Mar 2025
Kuwait to give all government employees Microsoft Copilot
Government of Kuwait — Kuwait will extend Microsoft Copilot for government employees across every ministry, under a strategic partnership with Microsoft that hands civil servants AI help for drafting, analysis, meeting summaries and finding information. Omar Al-Omar, Minister of State for Communications Affairs, called it a regional first. Plans also include a locally hosted Azure region powered by AI and a Copilot Center of Excellence, spreading an AI assistant for public sector staff nationwide.
Kuwait publishes draft National AI Strategy 2025–2028
Central Agency for Information Technology (CAIT) — Kuwait AI policy takes shape as CAIT unveils a draft national AI strategy spanning 2025 to 2028. Five sectors anchor the rollout: government, healthcare, energy, education and transport, with Kuwait pitched as a regional AI leader by 2028. The blueprint ties into the country's wider Kuwait Vision 2035 agenda.
National Bank of Kuwait — National Bank of Kuwait extended Microsoft Copilot to its entire workforce, marking a full-scale bank-wide launch of the AI assistant. Staff now lean on it to draft documents, work through complex data sets, condense information into summaries, and automate repetitive tasks, a shift that reflects growing generative AI in banking. The achievement won NBK an AI excellence award at the Microsoft AI Summit in Kuwait, underscoring how far AI assistant deployment in banking has progressed within the institution.
KFH deploys ShariaBot, ComplianceBot and AI Copilot for staff
Kuwait Finance House — Kuwait Finance House (KFH) launched staff tools for AI in Islamic banking. ShariaBot, a virtual Islamic finance expert, answers Sharia-compliant banking queries citing KFH's Sharia Supervisory Board fatwas; ComplianceBot covers Central Bank of Kuwait regulation and licensing. AI Copilot organises daily tasks; Speech Analytics transcribes calls; Automated Quality Management scores customer calls against predefined standards. Islamic banking AI adds a smart data analytics initiative.
KFH launches Fahad, Kuwait's first AI-powered virtual employee
Kuwait Finance House — Kuwait Finance House (KFH) has installed Fahad, the country's first AI-powered virtual employee, in a first phase at its The Avenues mall branch (Phase Four). Available around the clock, this digital bank employee explains banking services, fields customer questions and helps customers with ATM use.
Boubyan Bank builds AI model that understands the Kuwaiti dialect
Boubyan Bank — Boubyan Bank built Kuwait's first home-grown AI model reading the Kuwaiti Arabic dialect at high accuracy, powering its AI call centre analytics. Speech analytics turns recorded voice calls into searchable text, mined for customer sentiment and actionable insights. Encrypted local servers safeguard customer data and process survey and social media feedback.
About 40,000 secondary teachers are getting Google's AI tools.
DeploymentEducation & TrainingKuwait11 Feb 2026
Kuwait brings Google's AI tools to 40,000 secondary teachers
Ministry of Education (Kuwait) — Kuwait's Ministry of Education is rolling out Google for Education's AI tools to about 40,000 secondary teachers and department heads, an AI teacher training project for safe, ethical classroom AI use. Running from early 2026 to year-end across all educational districts, it seeks common digital proficiency standards and better teaching practice.
Kuwait education ministry launches AI chatbot for students and teachers
Ministry of Education (Kuwait) — "Ma3 Hamad Chat" gives Kuwait's Ministry of Education an AI chatbot for education, built in-house to field questions across the school community via app and website. Textbook-grounded replies span several languages and dialects, checked by a review team beforehand. This AI virtual assistant for schools speeds communication and boosts learning effectiveness.
Teachers, students, school administratorsmoe.edu.kw
Legal & Professional Services
2
DeploymentLegal & Professional ServicesKuwait26 Jul 2026
Kuwait Bar Association launches Wakeel AI platform for legal research
Kuwait Bar Association — Kuwait Bar Association partnered with WKEEL.AI to launch the Wakeel AI legal research platform after more than three years in development. It equips the legal profession, government bodies and academic researchers with AI-powered legal drafting and analysis tools grounded in Kuwaiti statutes and judicial precedents.
DeploymentLegal & Professional ServicesKuwait6 Dec 2025
Dalal Al Mulla Legal Group launches Kuwait's first smart AI legal platform
Dalal Al Mulla Legal Group — Kuwait now has an AI legal platform, 'Musaed', unveiled by Dalal Al Mulla Legal Group at the NEXUS Exhibition. Al Mulla said the tool applies artificial intelligence legal consultations to speed up service delivery, sharpening accuracy while cutting turnaround time. The launch fits a wider push to modernise digital infrastructure and track shifts in legal-tech services.
RegulationHealthcare & Life SciencesKuwait11 Aug 2026
Practical guide for using AI language tools in healthcare practice
Ministry of Health — Three risk tiers now govern AI language tools in healthcare across Kuwait, under a guide the Ministry of Health approved via Sheikh Dr Salman Al-Sabah. AI clinical decision support tools cannot replace human judgement for diagnosis or treatment, patient data cannot enter unapproved platforms, and AI-generated clinical notes need human checks first. Facilities must flag AI-linked incidents to regulators.
DeploymentManufacturing, Energy & ResourcesKuwait13 Sep 2025
KOC deploys agentic AI to boost drilling productivity and planning
Kuwait Oil Company — Agentic AI drilling now runs at Kuwait Oil Company's rigs, the debut win for its Artificial Intelligence Innovation Center. Built on Ghaia.ai's G Agent platform with Microsoft and Halliburton, it fields agents Ahmad Al-Eidan says think, act, and evolve, aiding planning and real-time data analysis. This is Kuwait's first large-scale use of autonomous AI agents.
DeploymentMedia, Telecom & EntertainmentKuwait16 Aug 2025
Zain Kuwait launches region's first AI assistant for site engineers
Zain Kuwait — Kuwait hosts the region's first AI assistant for site engineers: Zain Kuwait's FME Mate, built with Huawei, is now live network-wide. The tool mines large language models to flag fault causes and recommend fixes for wireless upkeep. Zain's figures show efficiency above 20 percent in about 90 percent of cases, cutting projected yearly downtime past 2,250 hours — unverified independently.
Your essential monthly update on Applied AI, with Kuwait specially tracked
We research and keep track of applied AI globally. Kuwait's record did not change in October — we looked. Your next dispatch will open with Kuwait, then the most important news about how AI is being used, applied and regulated globally.
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Method and sources
Every entry on this page is a named organisation putting AI to work in a real job, taken from the State of Applied AI record. Each one is traced to the report it came from and dated, and where a figure is the organisation’s own the entry says so rather than presenting it as an independent result. Readiness, ecosystem and policy figures, where shown, are attributed on the card to the body that published them.
The record is maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI: entries are added as they are found and verified, not on a schedule, and nothing is published without an open source behind it. It currently holds 4731 entries across 249 countries.
Kuwait19 Feb 2026
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