Straits Institute for Applied AI
Industrial Research Unit · Straits Institute for Applied AI

Applied AI in North America

176 entries on the record across North America — 120 deployments, 26 pieces of evidence of adoption, 15 pieces of evidence of impact, 15 regulations. Each one is traced to a named source and dated. Maintained continuously by the Industrial Research Unit; the record was last updated 14 Sep 2026.

Entries
176
Industries
15
Most recent
10 Sep 2026
Kind
Industry
Country
Role
176 entries
Evidence of impactFinance & InsuranceCanada10 Sep 2026

Western Financial Group credits AI with 2.3% lift in client retention

Western Financial GroupInsurance brokerage Western Financial Group has rebuilt its service operations on Quandri's AI. The companies credit the change with a 15% lift in personal-lines EBITDA and $2.5 million extra margin, a 2.3% retention gain worth $1.5 million in marginal revenue, and 14 full-time roles moved from admin to client relationships, across 180-plus branches and 300,000 personal-lines policies. No independent evaluation exists, and the release gives no measurement period.

DeploymentHealthcare & Life SciencesCanada10 Sep 2026

Loblaw's PC Health launches an AI health chat for Canadians

Loblaw Companies (PC Health)Loblaw's PC Health has launched PC Chat, a free AI health tool answering questions in plain language from Canadian clinical guidelines and 1,000-plus Canadian clinical sources. It runs in most provinces on the PC Health and Shoppers Drug Mart apps and sites; New Brunswick and Quebec follow this autumn. Medical professionals on the Clinical AI Advisory Committee helped build it, and it suggests next steps such as seeing a healthcare provider.

pharmacistloblaw.ca
Evidence of adoptionBusiness OperationsCanada10 Sep 2026

Two-thirds of Canadian firms pilot agentic AI, yet 97% feel unready

SAP and Oxford Economics66% of Canadian organisations are piloting agentic AI, yet 97% admit they are not fully ready to deploy and govern it, SAP's Value of AI Report by Oxford Economics finds (2,600 business leaders in 13 countries, 200 in Canada). Among Canadian leaders, 70% either agreed or could not say whether they deploy AI agents faster than governance keeps pace, and 73% struggle with incomplete or inconsistent data.

DeploymentGovernment & Public SectorUnited States9 Sep 2026

California pilots AskCA assistant to guide residents to state services

California Office of Data and InnovationCalifornia's Office of Data and Innovation is piloting AskCA, an AI-powered digital assistant giving residents a single front door to state and local services, grouped by life events such as looking for work, launching a business, family support and disaster recovery, Governor Gavin Newsom said. Beta testers can now sign up; Anthropic's Claude underpins its knowledge base, with security help from the California Department of Technology, following early trials with 140-plus fire-recovery leaders and Altadena wildfire survivors. CalHR will first run it live, powering AI job-skills matching on CalCareers from 30 September.

government customer service agentgov.ca.gov
Evidence of adoptionGovernment & Public SectorCanada9 Sep 2026

Canada launches $13 million AI literacy drive for students and teachers

Government of CanadaThe Government of Canada has begun a $13 million National AI Literacy Initiative with the Alberta Machine Intelligence Institute (Amii), aiming at as many as one million post-secondary students and 50,000-plus educators from kindergarten to Grade 12, Minister of Artificial Intelligence and Digital Innovation Evan Solomon announced. Institutions may sign up from 21 September, when an educators' course opens its first chapter; a version for all Canadians comes later this year.

Evidence of adoptionMarketing & CreativeUnited States9 Sep 2026

88% of US and UK advertisers use or pilot creative AI

Extreme Reach88% of agency and brand advertising professionals report using or piloting AI in creative production, nearly half daily, Extreme Reach's State of Ad Ops study of 400-plus US and UK professionals finds. Production and post-production dominate, led by visual effects and compositing (45%), then performance analysis and creative testing, and image creation, at 44% each.

DeploymentGovernment & Public SectorUnited States9 Sep 2026

Mountain View pilots live AI translation at public meetings

City of Mountain ViewThe City of Mountain View, California, is piloting Wordly's AI translation at public meetings, letting residents follow in more than 60 languages; it reached a city council meeting on 8 September after debuting at an Environmental Planning Commission meeting a month earlier. The $58,367 pilot, including a $43,750 Wordly contract for 300 hours of live software translation, extends language access beyond the in-person Spanish and Chinese interpretation offered on request.

meeting interpretermv-voice.com
RegulationTechnology & SoftwareUnited States9 Sep 2026

California signs laws creating a registry for independent AI auditors

State of CaliforniaCalifornia Governor Gavin Newsom signed two bills his office calls first-in-the-nation standards for independent assessment of AI systems. Senate Bill 813 frames independent verification organisations that check AI systems and models for state-law compliance; Assembly Bill 1405 creates a state registry of AI auditors with independence, transparency and integrity standards.

DeploymentEducation & TrainingUnited States8 Sep 2026

Dordt University pilots premium AI tools for students and staff

Dordt UniversityDordt University, a private Christian university in Sioux Center, Iowa, has launched a one-year autumn pilot in which students, staff and faculty get premium versions of AI tools such as Claude, ChatGPT, Gemini and Perplexity via the BoodleBox platform. Monthly campus-wide AI discussions accompany the access.

university lecturerkiowacountypress.net
DeploymentHealthcare & Life SciencesUnited States8 Sep 2026

Adventist Health goes live on Epic with AI across 27 hospitals

Adventist HealthAdventist Health finished moving 27 hospitals and 440-plus clinics in California, Oregon and Hawaii to Epic on 30 August, launching what it called the largest AI-enabled tool deployment in a single Epic go-live. It says it now uses more of Epic's AI-powered tools at launch than any US health system before.

DeploymentFinance & InsuranceUnited States4 Sep 2026

M&T Bank puts AI copilots in the hands of 15,000 staff

M&T BankM&T Bank has given AI copilots to over 15,000 of its roughly 22,000 employees, extending Microsoft Copilot, GitLab code generation and an internal repository called Edison to software development, report drafting, call-centre analysis, identifying customer needs and flagging risk. Chief data officer Andrew Foster said AI call summaries save about six minutes each, and that the bank's data-lineage work on Solidatus and Monte Carlo predates generative AI. Employees must review all AI-assisted work.

Evidence of impactLegal & Professional ServicesUnited States4 Sep 2026

DC appeals court strikes bank's brief over four AI-invented citations

District of Columbia Court of AppealsThe District of Columbia Court of Appeals on 3 September struck a Deutsche Bank unit's whole appellate brief in a foreclosure case for citing four non-existent authorities, and referred the matter to the DC Bar's Office of Disciplinary Counsel. The filer said Google's generative AI tool produced the citations; the three-judge panel held every firm lawyer who signed the brief shares some responsibility, while stressing it was not discouraging AI use.

RegulationEducation & TrainingUnited States3 Sep 2026

Los Angeles Unified suspends student access to generative AI

Los Angeles Unified School DistrictLos Angeles Unified School District, the second-largest US district, has suspended all student access to generative AI platforms for 2026-27, confirmed on 2 September, when its new Generative AI Ad Hoc Committee first met. Previously pupils 13-plus with digital citizenship training who had read the responsible-use policy could use approved AI tools.

DeploymentManufacturing, Energy & ResourcesUnited States3 Sep 2026

Santee Cooper brings Google AI into load and financial forecasting

Santee CooperSouth Carolina's state-owned power and water utility Santee Cooper is working with Google to modernise load forecasting and financial planning with AI. CFO Tami Wilson said Google's WeatherNext 2 weather model should improve load forecasts, Google's Gemini Enterprise Agent Platform is speeding financial forecasting, and several hundred Gemini Enterprise licences are going out across the organisation.

utility load forecasterutilitydive.com
RegulationEducation & TrainingUnited States2 Sep 2026

New York City bans student-facing generative AI through eighth grade

New York City Public SchoolsNew York City public schools have paused student-facing generative AI for 2-K through eighth grade for 2026-27, a one-year moratorium the mayor's office announced. The policy covers nearly 600,000 students, about two-thirds of enrolment, and bans companion chatbots in every grade, while up to 50,000 high schoolers join five limited AI pilots.

DeploymentGovernment & Public SectorUnited States1 Sep 2026

Nebraska takes its DMV AI assistant statewide after pilot

State of NebraskaNebraska has chosen Tyler Technologies' Resident AI Assistant for statewide use after a May–August pilot at the Department of Motor Vehicles. During the pilot, the state says, it answered over 88,000 questions from 38,000-plus users, made more than 3,400 referrals to state online services and cut call volume by 20 per cent in some areas, with nearly a fifth of interactions after hours. It launches on Nebraska.gov as Nebraska Navigator before reaching participating agencies, and the DMV is widening its use of Tyler's document automation for motor carrier operations; deputy director Mitch Greenwall said the pilot showed AI improves resident experience while easing pressure on agency resources.

government customer service agentstatescoop.com
DeploymentTransport & LogisticsUnited States1 Sep 2026

NJ Transit launches an AI chatbot called Navvie for riders

NJ TransitNJ Transit's redesigned website now carries Navvie, an AI chatbot giving riders conversational answers without navigating multiple pages, the agency says. Navvie answers questions on schedules, alerts, transfers and trip planning, and may be added to the NJ Transit mobile app by end-2026. It answers Governor Mikie Sherrill's executive order on improving digital infrastructure and passenger information; a separate request for information seeks a unified real-time customer information platform.

transit customer service agentroi-nj.com
Evidence of impactBusiness OperationsUnited States1 Sep 2026

US workers spend 42% of AI time troubleshooting errors and prompts

BambooHRUS workers spend more AI time troubleshooting errors and reworking prompts (42%) than on productive work that advances their workload (35%), a BambooHR survey of 1,600-plus full-time salaried workers finds. Respondents used AI an average 87 minutes a day, and BambooHR estimates roughly 20 workdays yearly go to troubleshooting, though 65% felt confident and enthusiastic about AI at work.

DeploymentGovernment & Public SectorUnited States31 Aug 2026

The Pentagon activates ChatGPT across a 3-million workforce

US Dept of DefenseThe US Department of Defense activated ChatGPT Mil, OpenAI's model, on its GenAI.mil platform, accredited for controlled unclassified information at Impact Level 5, alongside Google Gemini and Grok for Government. The platform serves document-heavy planning, policy, logistics and administration across a workforce of more than 3 million. The Pentagon reports GenAI.mil already has over 1.7 million unique users, and the Navy and Marine Corps require it enterprise-wide.

Defence staffmilitarytimes.com
DeploymentRetail & ConsumerUnited States31 Aug 2026

Best Buy launches its ‘Ask Blue’ AI shopping assistant

Best BuyBest Buy launched 'Ask Blue', a conversational AI assistant drawing on product details, reviews, availability and pricing, helping shoppers compare items, check compatibility and answer questions, and routing them to self-service or live support. Incoming chief executive Jason Bonfig announced the phased rollout, without technology or adoption figures.

Customer-service agentretaildive.com
DeploymentGovernment & Public SectorCanada31 Aug 2026

Toronto police put AI plate readers across the force

Toronto Police ServiceToronto Police Service has deployed AI-powered cameras that read licence plates plus vehicle makes and models, which the service rates highly effective against crime. The system logs where and when vehicles are spotted and raises alerts officers can act on. Privacy researchers warn of possible misuse and mass surveillance while automatic plate recognition spreads through Canadian forces.

police officerca.news.yahoo.com
RegulationHR & PeopleUnited States31 Aug 2026

California lawmakers pass ban on AI surveillance of workers' emotions

California LegislatureCalifornia lawmakers passed Assembly Bill 1883 on 30 August, sending Governor Gavin Newsom a measure barring employers from AI surveillance of a worker's individual emotional state or collection of their neural data. Violations would cost $500 each, with certain aircraft and product development for defence, military, space or national security exempt.

RegulationGovernment & Public SectorUnited States31 Aug 2026

National Archives says AI use alone does not create federal records

US National Archives and Records AdministrationThe US National Archives and Records Administration's August memo (AC-11-2026) tells agencies that using AI does not, 'in and of itself', produce federal records. Whether AI material must be kept turns on factors like an agency relying on it for decisions, using it for official business, circulating it or building it into an agency system; NARA recommends formal AI policies.

DeploymentManufacturing, Energy & ResourcesUnited States30 Aug 2026

Caterpillar rolls out AI agents across its operations

CaterpillarCaterpillar runs AI agents across its operations to modernise legacy code, generate and test software and catch defects earlier, and is introducing the Cat AI Assistant, agents that let field technicians find repair procedures and parts by voice. At the Ai4 conference, chief technology officer Jaime Mineart said the tools draw on roughly 1.6 million connected assets and 16-plus petabytes of data; the company plans $100 million to retrain 118,000 employees over five years.

Operations / fieldtechcrunch.com
DeploymentMedia, Telecom & EntertainmentUnited States29 Aug 2026

The Washington Post builds AI agents to query its internal data

The Washington PostThe Washington Post has built AI agents on ChatGPT and OpenAI's APIs that answer recurring advertising, subscription and content questions from its internal datasets, within permission rules. Cross-dataset lookups become an on-demand assistant, leaving analysts free for judgement, per a trade-news summary with no scale figures or named sources.

Journalistaiagentstore.ai
DeploymentGovernment & Public SectorUnited States28 Aug 2026

CIA uses GPT-4.1 to compile open-source World Cup intelligence reports

US CIAThe US CIA's Open Source Enterprise used GPT-4.1 to help compile open-source intelligence reports on the 2026 FIFA World Cup, sharpening article selection, translating titles and summarising host-country coverage. Drawn from unclassified, publicly sourced material and checked by CIA analysts at every stage, the reports went to local law-enforcement partners via fusion centres such as the Washington State Fusion Center.

Intelligence analystreason.com
DeploymentGovernment & Public SectorUnited States28 Aug 2026

US Veterans Affairs launches a benefits help-desk chatbot in beta

US Dept of Veterans AffairsThe US Department of Veterans Affairs is beta-testing an LLM-driven help-desk chatbot on its 'Contact Us' page, letting veterans ask conversationally about benefits and services. It steers users to resources but offers no route to a person, is unsuitable for emergencies or medical questions and gathers no personally identifiable information, the VA says.

Customer-service agentdevelop.fedscoop.com
DeploymentGovernment & Public SectorCanada28 Aug 2026

Calgary scores 17,000 intersections with AI to rank pedestrian risk

City of CalgaryThe City of Calgary has used an AI platform to score over 17,000 intersections lacking signals or flashing beacons from zero to 100 for pedestrian risk, publishing the 50 riskiest. All scored 93 or more, led by Martindale Boulevard and Martindale Gate N.E. (99.02). Staff recommend kerb extensions, rapid flashing beacons and similar fixes at 26 of them, costing roughly $6 million, with design in 2027 if council approves funding in November's budget talks. Ward 5 councillor Raj Dhaliwal backs data-driven decisions but wants the model's reasoning explained; last year 15 people died on Calgary streets.

traffic engineerglobalnews.ca
RegulationHR & PeopleUnited States28 Aug 2026

OPM tells agencies most AI in federal hiring is not high-impact

US Office of Personnel ManagementThe US Office of Personnel Management told agencies, in a memo from Director Scott Kupor, that AI in federal hiring is mostly not high-impact when used to draft job announcements, screen applicants, check files pre-offer or assess hiring metrics, as long as an official reviews it independently and adopts it. OPM plans AI features in USAJOBS, USA Staffing and USA Hire, but agencies need not wait for them.

DeploymentRetail & ConsumerUnited States27 Aug 2026

Dollar General deploys RELEX AI forecasting across 21,000 stores

Dollar GeneralDollar General has deployed RELEX Solutions' AI platform for replenishment, allocation and demand forecasting across 21,000-plus stores and 34 distribution centres, uniting forecasting and replenishment in one system. Jeff Vaughan, the retailer's SVP of global inventory management, said it gives teams more visibility across the network.

Supply-chain plannersupplychaindive.com
DeploymentBusiness OperationsUnited States27 Aug 2026

Cisco rolls out a personal AI agent to 90,000 employees

CiscoCisco has given its whole workforce of about 90,000 people MyAgent, a personal AI agent built on its Circuit AI platform. Operations executive vice-president Thimaya Subaiya said it takes an objective and coordinates the steps, running autonomous workflows across apps such as Outlook, Webex, Jira and SharePoint.

All staffpymnts.com
Evidence of impactFinance & InsuranceUnited States27 Aug 2026

Claims adjusters give AI 98% negative reviews as their numbers fall

GlassdoorGlassdoor found 98 per cent of claims-adjuster reviews mentioning AI negative, the harshest among occupations studied. Adjusters said leaders pushed faulty tools whose mistakes staff had to fix, hurting service to policyholders. Adjuster employment fell 21 per cent from May 2025 to May 2026 (Bureau of Labor Statistics), and entry-level postings are down 50 per cent since 2025. Insurance was the third most AI-critical industry, with 81 per cent of comments negative.

DeploymentRetail & ConsumerUnited States27 Aug 2026

Home Depot puts Magic Apron AI assistant in every US store

The Home DepotHome Depot's Magic Apron AI assistant is now live in all 2,000-plus US stores with localised store knowledge, helping customers and associates find products, get answers on specific items and plan projects in the aisles. Shoppers reach it via the Home Depot app or an in-store QR code and can type, dictate, upload photos or use their preferred language. The retailer says it already fields millions of questions a month.

retail store associatecorporate.homedepot.com
DeploymentLegal & Professional ServicesUnited States26 Aug 2026

Greenberg Traurig gives 3,200 lawyers agentic AI for research and drafting

Greenberg TraurigGreenberg Traurig's roughly 3,200 lawyers now have the next-generation CoCounsel Legal, Thomson Reuters' agentic legal AI, for research, drafting and planning across each matter, plus a Brief Builder that converts research into draft court-ready briefs. The rollout follows four years of work with Thomson Reuters; outputs cite Westlaw and Practical Law content for lawyers to review.

DeploymentLegal & Professional ServicesUnited States26 Aug 2026

BakerHostetler launches an AI research tool built with Clio

BakerHostetlerBakerHostetler has launched Matter Research+, an AI-assisted research and knowledge tool co-developed with Clio, drawing on Clio's Vincent AI assistant. The tool sits in a new proprietary Practice Intelligence Center joining the firm's institutional knowledge to AI workflows.

DeploymentMedia, Telecom & EntertainmentUnited States26 Aug 2026

Verizon deploys Google's Gemini across customer service and network operations

VerizonVerizon has deployed Google Cloud's Gemini AI across marketing, network operations and customer service. In some channels Gemini handles most inbound consumer calls and chats, diagnosing issues and passing complex cases to staff; AI agents patch and re-route network systems automatically via programmatic access. Financial terms, timelines and figures went undisclosed.

Customer-service agentrcrwireless.com
DeploymentEducation & TrainingUnited States26 Aug 2026

Houston ISD and 54 districts adopt OpenAI's ChatGPT for Teachers

Houston ISD + 54 US school systemsHouston Independent School District and 54 other US school systems have adopted OpenAI's ChatGPT for Teachers for lesson planning, communications and admin. OpenAI says that adds nearly 140,000 educators and staff, taking its free programme past 340,000 users in 103 partner organisations across 30 states. Houston ISD's innovation director Christine Mai says teachers decide when to use AI and check its accuracy.

RegulationEducation & TrainingUnited States26 Aug 2026

Florida moves to require AI policies at all 28 state colleges

Florida Department of EducationThe Florida Department of Education has proposed a rule requiring all 28 Florida College System institutions to adopt AI policies covering grading, course assignments and academic integrity for students, staff and campus guests. Education Commissioner Henry Mack approved it, and the State Board of Education considers it on 16 September. K-12 districts are also being told to add AI to internet safety guidelines, tell parents when an AI instructional tool is approved and let them opt children out, with school boards given until 1 July 2027; the State University System is drafting separate requirements for Florida's 12 public universities.

DeploymentLegal & Professional ServicesUnited States25 Aug 2026

Four major law firms adopt Google's Gemini Enterprise for Legal

Cleary Gottlieb, Freshfields, Weil, Williams & ConnollyCleary Gottlieb, Freshfields, Weil, and Williams & Connolly are among law firms using Google Cloud's Gemini Enterprise for Legal. The legal AI platform handles tasks such as citation verification, Google Cloud says.

DeploymentFinance & InsuranceUnited States25 Aug 2026

CME Group adopts Google's Gemini agents for financial research

CME GroupCME Group is among the first adopters of Google Cloud's Gemini Enterprise for Financial Services, for agentic Financial Research workflows. Now previewing for corporate banking and capital markets, the platform runs research end to end with confidence scores and source citations.

DeploymentFinance & InsuranceUnited States25 Aug 2026

Citi Wealth, Lloyds, Macquarie and BNY adopt Google's finance AI agents

Citi Wealth, Lloyds, Macquarie, BNYCiti Wealth, Lloyds Banking Group, Macquarie Bank and BNY are among financial institutions adopting Google Cloud's Gemini Enterprise for Financial Services, giving staff agentic research workflows. Its Google-managed Financial Research agent runs research end to end on 50-plus specialised financial skills.

DeploymentEducation & TrainingUnited States25 Aug 2026

Kansas district turns its school cameras into AI gun detectors

Wamego USD 320Wamego USD 320 in Kansas has deployed ZeroEyes' AI gun detection and situational awareness platform in its schools, the company says. It works with the district's existing security cameras to flag images that may show a firearm; possible detections go to ZeroEyes' operations centre for round-the-clock review by staff from military or law-enforcement backgrounds. The district (just under 1,600 students across four schools) paid via the Kansas Safe and Secure Firearm Detection Grant Program, run by the state attorney general's office.

school security officerglobenewswire.com
DeploymentManufacturing, Energy & ResourcesUnited States25 Aug 2026

NuScale deploys nuclear-specific AI for its reactor engineers

NuScale PowerNuScale Power is deploying nuclear-specific AI tools from Nuclearn and NPX for engineering and knowledge management in its reactor programme. An initial proof of concept showed they could cut time spent finding relevant information by up to 80%, with every answer traced back to its original controlled source, the company says.

nuclear engineernuscalepower.com
DeploymentLegal & Professional ServicesUnited States24 Aug 2026

Nelson Mullins rolls out Harvey's AI platform firm-wide

Nelson MullinsNelson Mullins is deploying Harvey's generative AI platform across every practice group. The firm counts more than 1,300 attorneys, policy advisors and other legal professionals.

DeploymentTransport & LogisticsUnited States19–21 Aug 2026

Delta says it will expand AI in ticket pricing and operations

Delta Air LinesDelta Air Lines chief executive Ed Bastian told a podcast the airline will expand AI in ticket pricing and predictive operations, expecting up to 50% better profitability. Delta calls its pricing system a decision-support tool on aggregated market data and denies individualised fares based on personal data. US lawmakers want answers on how AI and personal data affect fares.

Revenue / pricingthetravel.com
RegulationLegal & Professional ServicesUnited States21 Aug 2026

Minnesota lawyer suspended for citing AI-invented cases

Minnesota Supreme CourtMinnesota attorney Faisal S. Ahmed accepted a 30-day suspension of his law licence after a 2025 brief he filed cited non-existent court cases produced by an AI tool. Several Minnesota matters involve AI-fabricated citations, including briefs with unverified invented authorities from attorneys David Lutz and Frederic Knaak. The suspension goes further than the fines and sanctions courts had imposed for such conduct.

DeploymentEducation & TrainingUnited States20 Aug 2026

Peninsula School District gives every staff member an AI assistant

Peninsula School DistrictPeninsula School District is giving every staff member personal, agentic AI assistants that can handle multi-step tasks on their own. Chief information officer Kris Hagel said teachers are building interactive learning games, science simulations and flight simulations for its aeronautical academy, with the aim that staff have more time to be human.

DeploymentRetail & ConsumerCanada20 Aug 2026

Canadian Tire rolls out Microsoft Copilot and AI pricing tools

Canadian TireCanadian Tire is giving corporate staff Microsoft 365 Copilot alongside AI pricing and retail-intelligence tools. Its DaiVID platform sets prices and promotions, while MOSaiC, built with Microsoft on Azure, had found over 1,000 customer 'life occasions' and 180,000 demand signals by the first quarter of 2026. Staff numbers were not disclosed.

Staff / merchandiserretail-insider.com
DeploymentTransport & LogisticsCanada20 Aug 2026

Air Transat runs its disruption recovery on Montreal-built AI

Air TransatAir Transat, launch airline for Montreal firm stratosX, runs its X360 decision-support platform in its operations centre. Combining predictive modelling and generative AI with the airline's operations data, it recommends aircraft and passenger rerouting through schedule changes, delays and cancellations, with crew, aircraft and passenger data in one view. Air Transat co-develops it with stratosX and expects faster recovery, clearer cross-team visibility and steadier decisions.

operations controlleravitrader.com
DeploymentManufacturing, Energy & ResourcesUnited States19 Aug 2026

Sundt and Zachry run Bedrock's autonomous excavators on US sites

Sundt & ZachrySundt Construction and Zachry Construction have Bedrock Robotics' Operator retrofit kit, which turns ordinary excavators fully autonomous, working on active US infrastructure sites, including a Nevada water-treatment plant and a 1.2-million-cubic-yard civil earthworks project. After about a year of supervised testing, the machines now run with no operator on site. Bedrock's chief executive, Boris Sofman, says the system sees 360 degrees and can compress schedules.

Construction / fieldconstructiondive.com
DeploymentGovernment & Public SectorUnited States19 Aug 2026

California opens its in-house AI assistant to state departments

California Department of TechnologyPoppy, the California Department of Technology's generative AI tool, routes work to Claude, Gemini and ChatGPT with data kept in state systems, and now serves about 1,000 staff in 24 departments. Built on existing budget after a 2025 pilot (2,700-plus people, about 70 departments), it charges departments $7,500–$35,000 to join plus per-user fees. Lucy Andrews of the Department of Water Resources finds the tasks it absorbs often dull and slow. Users remain well below one per cent of state staff.

civil servantaol.com
DeploymentFinance & InsuranceCanada19 Aug 2026

Sun Life gives advisers an AI note-taker and a product concierge

Sun Life CanadaSun Life's financial advisers have two AI tools: Notes Assistant, which summarises client meetings, drafts follow-up emails and compiles action items, and a new AI-powered adviser concierge answering product, policy and process questions. The insurer says Notes Assistant saves 15 to 30 minutes per client session and the concierge has handled over 11,000 client conversations since launch. Cutting admin frees advisers for client relationships, said Jessica Tan, executive vice-president and president of Sun Life Canada; Notes Assistant won a 2026 CIO Award Canada.

financial advisorca.finance.yahoo.com
DeploymentLegal & Professional ServicesUnited States18 Aug 2026

Davis Wright Tremaine adopts Harvey and Copilot, targeting 90% uptake

Davis Wright TremaineDavis Wright Tremaine has given the whole firm access to legal AI platform Harvey and Microsoft Copilot, plus Microsoft's AI Frontier Suite. The firm targets 90% adoption and top-quartile AI usage among law firms.

Lawyerdwt.com
DeploymentEducation & TrainingUnited States18 Aug 2026

Columbus County Schools adopt MagicSchool AI district-wide

Columbus County SchoolsColumbus County Schools has adopted the MagicSchool AI platform district-wide for 2026-27, giving teachers and students district-controlled, education-focused AI tools. The district intends it to help teachers build lessons and support students' writing and maths within teacher-monitored guardrails.

Teacherwect.com
DeploymentEducation & TrainingUnited States18 Aug 2026

Pender County Schools extend MagicSchool AI to students

Pender County SchoolsPender County Schools, which introduced MagicSchool AI for staff last year, is extending it to students this term, with teachers designing assignments that build in supervised student use. The district picked the platform for its monitoring tools and student-safety guardrails, and adopted a Generative AI Guidance Policy (Policy 3221) alongside updated technology and discipline policies.

Teacherwect.com
DeploymentEducation & TrainingUnited States18 Aug 2026

Saint Xavier gives its whole campus a shared AI platform

Saint Xavier UniversitySaint Xavier University is giving faculty, staff and students BoodleBox, a collaborative AI platform brokering models such as GPT, Claude, Gemini and Perplexity, for 2026-27. Staff and faculty trained in spring 2026; the university calls itself Chicago's first with campus-wide access. Students can cite and share AI-assisted work, letting professors grade the process as well as the product. Provost Carees Dean linked it to readying students for academic success, career and life.

university lecturerpatch.com
DeploymentLegal & Professional ServicesUnited States17 Aug 2026

ArentFox Schiff launches FoxAI, pairing its own tools with licensed AI platforms

ArentFox SchiffArentFox Schiff has introduced 'FoxAI', which pairs the firm's proprietary tools with licensed third-party AI platforms. Firmwide training and a dedicated Innovation team come with it.

DeploymentGovernment & Public SectorUnited StatesAug 2026 (testing to Mar 2027)

Defense Innovation Unit begins testing an AI military-logistics tool

US DoD Defense Innovation UnitThe US Department of Defense's Defense Innovation Unit began prototype testing of the Joint Sustainment Decision Tool, AI for predictive military logistics, in August 2026, with tests running to March 2027. It is meant to foresee and reduce risks across military sustainment and the supply chain.

Logistics plannerfederalnewsnetwork.com
DeploymentFinance & InsuranceUnited Statespilot begins Aug 2026

Visa pilots an AI assistant giving cardholders in-app spending insights

VisaVisa is piloting an AI financial assistant with US banks that shows cardholders in-app spending insights, fields natural-language questions on their activity, and lets them lock cards or set alerts mid-conversation. Visa says the pilot starts in August 2026, going global after the US launch.

Consumer-facingpymnts.com
DeploymentHealthcare & Life SciencesUnited StatesAug 2026

MUSC Health's voice AI agent handles 2.2 million patient calls

MUSC HealthMUSC Health's 'Emily', a voice AI agent on SoundHound's platform linked to Epic, answers patient calls on prescription refills and appointment booking. MUSC says it has handled over 2.2 million calls, and in 2026 it expanded to retail and specialty pharmacy refill requests and status checks.

Customer-service agenthitconsultant.net
DeploymentLegal & Professional ServicesUnited States14 Aug 2026

Goodwin Procter builds an AI tool for venture-capital financing

Goodwin ProcterGoodwin Procter has built an AI tool for venture-capital financing, made by six of its associates on a custom version of Anthropic's Claude. Firm chair Anthony McCusker told Bloomberg Law it plans to spend $25 million a year on such products.

DeploymentEducation & TrainingUnited States14 Aug 2026 go-live

University of Colorado gives students ChatGPT Edu after required training

University of ColoradoThe University of Colorado opened ChatGPT Edu to students under a system-wide agreement with OpenAI, but each must first finish a 30-minute online module on AI privacy, data protection and appropriate use. Boulder's Office of Information Technology announced the student rollout after faculty and staff got access earlier this year, and instructors still set AI rules for each course.

Faculty / studentoit.colorado.edu
DeploymentLegal & Professional ServicesUnited States13 Aug 2026

Faegre Drinker rolls out Copilot and Harvey across the firm

Faegre DrinkerFaegre Drinker has moved past limited pilots to roll out Microsoft Copilot and the legal AI platform Harvey firm-wide. Chief technology and innovation officer Scott Angelo said curiosity predicted adoption better than practice area or age, and uptake sped up once senior partners started using the tools.

DeploymentEducation & TrainingUnited States12 Aug 2026

Duke University gives all students and staff a suite of AI tools

Duke UniversityDuke University is offering a suite of AI tools for autumn 2026, free for students, staff and faculty with a NetID: ChatGPT for Education, Microsoft Copilot, its own DukeGPT platform and a MyGPT assistant builder, with paid options including Microsoft 365 Copilot and, later in term, Anthropic's Claude. NetID sign-in keeps work within Duke's protected environment, the Office of Information Technology says.

Faculty / studentoit.duke.edu
DeploymentManufacturing, Energy & ResourcesUnited States12 Aug 2026

US contractors put jobsite AI to work, saving Hensel Phelps $342,000

Suffolk, Hensel Phelps, Burns & McDonnellSuffolk, Hensel Phelps and Burns & McDonnell are putting jobsite AI to work. Hensel Phelps reported saving $342,000 using reality-capture tool Track3D for progress tracking on San Francisco International Airport's Courtyard 3 Connector; Burns & McDonnell vets preconstruction drawings with AI, and Suffolk's AI systems capture consistent jobsite data.

Construction / fieldconstructiondive.com
Evidence of impactHR & PeopleUnited States12 Aug 2026

Employment for AI-exposed 22-to-25s sits 19% below peers

Stanford Digital Economy LabEmployment of 22-to-25-year-olds in the most AI-exposed occupations is 19 per cent below the path of less-exposed peers, finds a revised version of the Stanford Digital Economy Lab paper Canaries in the Coal Mine. Using high-frequency ADP payroll data on millions of US workers through June 2026, Erik Brynjolfsson, Bharat Chandar and Ruyu Chen show the gap widening steadily since August 2025, driven by less hiring rather than more separations. Declines cluster where AI substitutes for people, while employment is flat or rising where it complements them; the authors call these early descriptive indicators, not causal evidence.

RegulationTechnology & SoftwareUnited States12 Aug 2026

Colorado publishes draft rules for its rewritten AI law

Colorado Department of LawThe Colorado Department of Law published draft rules on 11 August for the state's Automated Decision-Making Technology Act and its conversational AI service provisions, setting compliance duties for developers and deployers. Signed by Governor Jared Polis on 14 May as SB 26-189, the ADMT Act repealed and replaced the 2024 Colorado AI Act with a narrower framework on transparency and disclosure of adverse outcomes from automated decisions, dropping mandatory risk-management programmes, impact assessments and the duty of reasonable care. Comments are invited before a 26 October public hearing, and the Act applies from 1 January 2027 whether or not rulemaking is finished.

DeploymentHealthcare & Life SciencesUnited States11 Aug 2026

Twelve US health systems adopt Aidoc AI to triage urgent scans

12 health systemsTwelve US health systems, among them Advocate Health, Cedars-Sinai, Houston Methodist, Mount Sinai, Northwell Health and Sutter Health, are jointly adopting Aidoc's CARE foundation model and aiOS platform for urgent-imaging triage. They serve nearly 20 million patients yearly and aim for faster reads and sooner critical results, with outcomes due in 2027.

DeploymentHealthcare & Life SciencesUnited States11 Aug 2026

LCMC Health rolls out a generative-AI platform to 15,000 staff

LCMC HealthLCMC Health is deploying Qualified Health's HIPAA-compliant generative-AI platform across operations, revenue cycle and care delivery enterprise-wide, for about 15,000 clinicians and staff. The platform offers performance monitoring, access controls, patient-consent safeguards and automated agent building, moving the system from limited pilots to full use.

DeploymentEducation & TrainingUnited States11 Aug 2026

Charleston County schools begin a one-year MagicSchool AI pilot

Charleston County School DistrictCharleston County School District has started a one-year pilot of MagicSchool, an AI tool for teachers' lesson planning and classroom preparation, with wider rollout expected later in autumn 2026. Teachers district-wide attended summer generative AI training with the AI for Education Foundation, and the district's AI framework leaves classroom use up to teachers.

DeploymentHealthcare & Life SciencesUnited States10 Aug 2026

OSF HealthCare expands RapidAI stroke detection to all 18 hospitals

OSF HealthCareOSF HealthCare extended RapidAI's Rapid Enterprise Platform to all 18 of its hospitals; its AI reads imaging and flags suspected strokes, and supports oncology, trauma, vascular, cardiac and neuro care. OSF says its first rollout measurably sped treatment and made stroke identification more consistent; no independent evaluation exists.

Radiologistitnonline.com
DeploymentRetail & ConsumerUnited States9 Aug 2026

Kroger deploys 500 Simbe shelf-scanning robots across its stores

KrogerKroger now runs 500 Simbe 'Tally' shelf-scanning robots across its stores, the 500th going live at its Smith's Marketplace banner, Simbe says. The autonomous robots patrol aisles checking on-shelf availability, price accuracy and inventory; Kroger has published no figures for its fleet.

DeploymentGovernment & Public SectorUnited States7 Aug 2026

US Army HR Command deploys Agentforce AI for 9.2 million people

US Army Human Resources CommandThe US Army Human Resources Command rolled out Salesforce's Agentforce Public Sector platform for round-the-clock HR support to about 9.2 million military families, veterans, soldiers and civilian employees, via HRC's Digital Front Door personnel-records and HR-services platform. HRC says it is the first US military body on the platform since its Impact Level 5 authorisation, letting AI agents handle controlled unclassified information.

DeploymentGovernment & Public SectorUnited States6 Aug 2026

New Orleans puts AI on live 911 calls to triage incidents

New Orleans — Orleans Parish Communication DistrictThe Orleans Parish Communication District has put Carbyne's AI on live 911 calls to triage incidents and screen out duplicates, notably from rush-hour crashes, making New Orleans the first major US city to disclose one. Carbyne says the AI triaged over 3,500 events in 90 days, cut redundant calls over 30% and sped responses by up to 40 seconds, figures not independently evaluated. It learned from real 911 recordings, local street names and speech patterns.

Emergency dispatchernewsweek.com
DeploymentGovernment & Public SectorUnited States6 Aug 2026

US Defense Department clears Salesforce's Agentforce at Impact Level 5

US Dept of DefenseThe US Department of Defense has authorised Salesforce's Agentforce 360 at Impact Level 5, clearing the agentic AI system to handle controlled unclassified information and some national security data. Offered via Salesforce's Missionforce National Security suite, it will support command insights, onboarding, logistics and administrative workflows on sensitive unclassified missions, the company says.

Logistics planneraiagentstore.ai
DeploymentLegal & Professional ServicesUnited States5 Aug 2026

Ballard Spahr rolls out Syllo litigation AI to 400 lawyers

Ballard SpahrBallard Spahr has deployed Syllo's unified Litigation AI and Litigation Agent platform firm-wide, covering the litigation lifecycle from eDiscovery to trial for its 400-plus litigators. Rolled out after over two years of tests, it supports fixed fees per completed litigation task instead of billable hours, the firm says.

DeploymentManufacturing, Energy & ResourcesUnited States5 Aug 2026

Novo Construction uses BuildCheck's AI to flag design changes in drawings

Novo ConstructionNovo Construction is using Diffs, BuildCheck's AI tool, on two California projects to flag design changes between successive drawing packages pre-construction, replacing manual review of hundreds of pages. CIO Colin Stoner says it helps teams price early and track evolving drawings, while urging 'trust but verify' on AI output.

Construction / fieldconstructiondive.com
DeploymentHealthcare & Life SciencesCanada4 Aug 2026

Unity Health Toronto trials AI to predict delirium across 13 hospitals

Unity Health TorontoUnity Health Toronto's AI-assisted randomised trial with the GEMINI research network aims to predict and prevent delirium in 13 Ontario hospitals, funded by Ontario's Ministry of Health. The trial runs to March 2027 with about 15,000 patients and 2,000 frontline staff. An AI tool flags the highest-risk patients for prevention; researchers say it identifies delirium at about triple historical accuracy.

RegulationTechnology & SoftwareUnited States4 Aug 2026

California's AI disclosure rules take effect for large GenAI services

State of CaliforniaCalifornia's AI Transparency Act took effect on 2 August, obliging publicly available generative AI services with over one million monthly users in California to add latent disclosures to AI-generated audio, video and images, offer an optional manifest disclosure and publish a free AI detection tool. Passed as SB 942 in 2024 and amended by AB 853 in 2025, it carries civil penalties of $5,000 per violation, each day counting separately, with no private right of action. Hosting and large online platforms face further duties from 1 January 2027, and capture-device makers from 2028.

DeploymentFinance & InsuranceCanada31 Jul 2026

CIBC launches Canadian banking's first enterprise-wide agentic-AI workspace

CIBCCIBC has introduced CAI 2.0, an agentic-AI workspace where employees hand complex, multi-step tasks to AI agents that plan, coordinate and finish them. The bank calls it the first enterprise-wide platform of its kind in Canadian banking, and says predecessor CAI reached over 50,000 employees worldwide, with about 20,000 daily users.

Banker / staffcibc.mediaroom.com
DeploymentMedia, Telecom & EntertainmentCanada28 Jul 2026

Bell launches AI-based detection to block spoofed calls for customers

BellBell has launched AI-based 'Suspicious Call Detection', which automatically spots and blocks spoofed calls on iOS and Android for customers of Bell, Virgin Plus, Lucky Mobile and its other mobile brands, with no opt-in. Bell calls itself Canada's first carrier to flag spoofing with AI; its existing anti-fraud technology had analysed 4.4 billion calls and blocked or labelled over 540 million suspicious ones.

Network / customermobilesyrup.com
DeploymentTransport & LogisticsUnited States16 Jul 2026

Port Authority puts AI travel assistants on four airport sites

Port Authority of New York and New JerseyJohn F. Kennedy, Newark Liberty, LaGuardia and New York Stewart International now share a single AI travel assistant, built into revamped Port Authority of New York and New Jersey pages. It answers queue length at security or customs, free parking spots and nearby amenities, sparing travellers from separate listings. Officials frame the airport chatbot as easing journeys through these United States hubs.

Airport customer service agentnewjersey.news12.com
DeploymentGovernment & Public SectorCanada7 Jul 2026

Alberta turns AI agents on 466 million lines of government code

Government of AlbertaAlberta's Ministry of Technology and Innovation has built and deployed AI agents on Anthropic's Claude models to review more than 466 million lines of government code, after 18 months of tool-building. The review gave the province its first full picture of system health, and it plans to use the agents to replace 185 ageing systems with 16 applications it fully owns. Its 21 technical papers are open for other governments to reuse.

Government software developermedicinehatnews.com
DeploymentEducation & TrainingUnited States24 Jun 2026

Stanford opens three AI assistants to every student and staff member

Stanford UniversityThree AI assistants reached every Stanford University account holder at once: OpenAI ChatGPT Edu, Google Gemini Enterprise and Anthropic Claude for Education, part of a higher education AI adoption pilot lasting through August 2027. Gemini Enterprise turns on by itself for anyone holding a Stanford Google login, whereas the other two demand single sign-on plus sign-off on responsible-use rules first. Buying pressure from research teams and staff already paying out of pocket for these tools pushed Stanford, in the United States, toward this campus-wide AI tool licensing, which beats individual subscriptions on both data protection and cost.

University lectureruit.stanford.edu
Evidence of impactHealthcare & Life SciencesCanada23 Jun 2026

AI scribes cut admin burden for 70% of Canadian family doctors

Canada Health InfowayCanada Health Infoway's national AI Scribe Program shows AI medical scribes easing paperwork for most Canadian family doctors after six months. Among 12,019 clinicians enrolled June 2025 to February 2026, 70 percent cited lighter administrative strain and 80 percent cited reduced cognitive load from automated note-taking. Weekly hours saved averaged 1.11, same-day charting rose from 55.9% to nearly 75%, and monthly use of AI clinical documentation tools grew from 244,000 to 1.22 million encounters, per an independent review by the Centre for Digital Health Evaluation at the Women's College Hospital Institute for Health System Solutions and Virtual Care.

DeploymentGovernment & Public SectorCanada17 Jun 2026

Toronto to add an AI chatbot to its redesigned 311 site

City of TorontoThe City of Toronto says it will launch its own AI chatbot for general public enquiries on its 311 site, leaving phone agents for harder issues. Part of a redesigned 311 website due by the end of 2026, it could explain how to file a request or how long a pothole repair takes. The city says 311 gets 1.5 million calls a year, about 60 per cent general enquiries.

311 customer service agentuk.news.yahoo.com
DeploymentFinance & InsuranceCanada21 May 2026

TD's agentic AI cuts mortgage pre-adjudication to three minutes

TD Bank GroupCanada's TD Bank Group has cut mortgage pre-adjudication times from 15 hours to under three minutes using an agentic AI model built by its Layer 6 unit. This agentic AI in mortgage underwriting also handles Home Equity Lines of Credit applications, drafting summary memos after joint work across TD's Global Technology & Solutions, data, Real Estate & Secured Lending and risk teams. The underwriting automation gain is an early internal estimate, unconfirmed by outside review.

Mortgage underwritertd.mediaroom.com
Evidence of impactHealthcare & Life SciencesCanada12 May 2026

All 20 approved Ontario AI scribes produced inaccuracies in testing

Office of the Auditor General of OntarioEvery one of the 20 vendors cleared for Ontario's AI medical scribes procurement list failed to pass testing cleanly, Auditor General Shelley Spence's review found, turning up at least one inaccuracy apiece. Fabricated content, wrong entries and incomplete or missing information all surfaced during evaluation, with nothing to show that additional scrutiny had followed to lower the danger of invented output before rollout. Spence warned that unreliable AI-generated clinical documentation risks producing harmful or insufficient treatment decisions for patients throughout Canada.

Evidence of impactGovernment & Public SectorCanada12 May 2026

12,000 Ontario civil servants used unapproved AI websites

Office of the Auditor General of OntarioAbout 12,000 Ontario Public Service employees browsed close to 400 GenAI-related sites across five months, an audit by Ontario's Auditor General discovered, drawing on Microsoft Defender logs to reveal shadow AI in government spreading through Canada. Microsoft Copilot Chat alone holds security approval for OPS work, yet captured only six percent of that browsing — a clear sign of unapproved AI websites in daily use. Auditor Shelley Spence's review also pointed to persistent holes in the province's wider artificial intelligence strategy.

DeploymentGovernment & Public SectorUnited States15 Apr 2026

Pennsylvania widens ChatGPT Enterprise to 3,000 state employees

Commonwealth of PennsylvaniaOver 3,000 Commonwealth employees across 35 agencies in Pennsylvania, United States, now have access to ChatGPT Enterprise under an expansion by the Shapiro Administration, part of a wider state government AI deployment, with 6,500 more staff required to complete training on safe and responsible AI use before gaining entry. This follows a 12-month pilot in which 175 workers spanning 14 agencies reported cutting an average of 95 minutes from their daily workload while drafting messages, condensing documents, researching topics and generating ideas, an early sign of AI in state government paying off. Officials note human oversight stays central to the effort, and flag that the 95-minute saving is a self-reported figure, not independently verified.

Civil servantpa.gov
DeploymentFinance & InsuranceCanada13 Apr 2026

Scotiabank launches Scotia Intelligence across branches and contact centres

ScotiabankScotiabank has launched Scotia Intelligence, a unified enterprise platform that gives employees governed AI tools and the Scotia Navigator assistant for everyday work, custom assistants and AI-assisted coding. Branches and contact centres were early adopters of purpose-built tools; the bank says AI now handles over 40 per cent of contact-centre client queries and processes and routes about 90 per cent of commercial banking emails.

Contact-centre advisernewswire.ca
DeploymentGovernment & Public SectorCanada6 Apr 2026

RCMP pilots Axon AI to draft police reports from body camera audio

Royal Canadian Mounted PoliceEight British Columbia detachments plus two more in Alberta are piloting AI police report writing for the RCMP, feeding body-worn camera sound into Axon's Draft One to generate draft incident reports automatically. A $200,000 ceiling covers the 12-month trial, though human review stays compulsory — each AI-assisted incident report needs at least 10% altered by an officer before approval. The system draws on audio alone, excluding video or facial-recognition data entirely.

Police officernationalpost.com
DeploymentManufacturing, Energy & ResourcesCanada19 Feb 2026

Toyota's Ontario plants put Digit humanoids on tote handling

Toyota Motor Manufacturing CanadaToyota Motor Manufacturing Canada has signed a commercial deal with Agility Robotics to run Digit humanoid robots in its Ontario vehicle plants, after a year-long pilot with three robots through development, proof-of-technology and onsite phases. Seven more robots will move totes on and off an automated tugger. Toyota's plant president cited team member experience and operational efficiency.

Assembly-plant material handlertherobotreport.com
DeploymentRetail & ConsumerCanada12 Feb 2026

Loblaw launches a grocery shopping app inside ChatGPT

Loblaw CompaniesLoblaw has put a PC Express app inside ChatGPT, letting Canadians order groceries and plan meals with their local store by chat. OpenAI models already run behind its own tools, including Robin, an AI assistant for store owners and managers, and agentic supply-chain systems for inventory accuracy and logistics. Corporate staff will get ChatGPT Enterprise.

Store managerloblaw.ca
DeploymentFinance & InsuranceCanada29 Jan 2026

Manulife's AI underwriting engine approves life policies in minutes

ManulifeManulife has launched a redesigned e-application and upgraded MAUDE, its proprietary AI underwriting engine, that together auto-approve qualified life insurance applicants in as little as two minutes. Cases the engine cannot approve go to a human underwriter. By December, the chief underwriter said, 58 per cent of eligible cases were auto-approved through MAUDE, up 56 per cent on pre-launch levels.

Insurance underwriternewswire.ca
DeploymentGovernment & Public SectorUnited States12 Jan 2026

Louisville puts AI on its housing permit process

Louisville Metro GovernmentLouisville Metro Government's new AI housing permit process pilot, starting this January, picks Govstream.ai to scan zoning codes, geographic records and past filings for recurring delays. Officials expect faster reviews, clearer visibility and earlier guidance for applicants and staff alike. Outcomes from the AI-driven building permit scheme go public once the spring trial ends.

Building permit reviewersmartcitiesdive.com
Evidence of adoptionHealthcare & Life SciencesUnited States2026

81% of US physicians now use AI in their practice

Reported AI use among U.S. physicians reached 81% in early 2026, up from 38% in 2023. It more than doubled in three years.

Evidence of adoptionHealthcare & Life SciencesUnited States2026

FDA has authorised 1,524 AI-enabled medical devices

The FDA had authorised 1,524 AI-enabled medical devices by 30 March 2026, about 76% in radiology, up from 1,451 at end-2025 and 1,247 in mid-2025. The list grows every quarter, with another update in July 2026.

DeploymentHealthcare & Life SciencesUnited States2026

Kaiser Permanente's AI scribe saves 15,791 hours across 2.6 million visits

Kaiser Permanente's Permanente Medical Group uses an ambient AI scribe that drafts clinical notes from consented patient visits straight into the record. A peer-reviewed one-year NEJM Catalyst evaluation found 7,260 physicians using it across 2,576,627 encounters from October 2023 to December 2024, saving about 15,791 documentation-hours, one of the largest reported.

Evidence of adoptionBusiness OperationsUnited States2026

21.8% of US businesses report using AI, Census Bureau finds

21.8% of U.S. businesses reported using AI in some business function in the two weeks to 26 July 2026, and 25.9% expected to within six months (Census Bureau BTOS, 13 August 2026). Use climbs with firm size: about 20–22% under 50 employees, 30.3% at 100–249 and 41.5% at 250-plus.

DeploymentTechnology & SoftwareUnited States2026

US FTC orders seven firms to explain AI companion chatbot risks

The US Federal Trade Commission issued 6(b) study orders, by a 3-0 vote on 11 September 2025, to OpenAI, Character Technologies, Meta, Instagram, Snap, xAI and Alphabet, examining possible harm to children and teenagers from AI 'companion' chatbots. It also checks children's online-privacy compliance, running alongside wrongful-death litigation against OpenAI (Raine v OpenAI, filed August 2025), a defining AI-safety case of 2025-26.

Regulatorftc.gov
DeploymentHealthcare & Life SciencesUnited States2026

UpDoc becomes first FDA-cleared medical device with a patient-facing LLM

UpDoc is the first Software as a Medical Device the FDA has cleared with a patient-facing large-language-model interface (510(k) K253281, 23 December 2025): a prescription insulin-management tool for adults with type 2 diabetes, its LLM front-end sitting over deterministic dosing logic. It disproves the oft-repeated line that the FDA had authorised no generative-AI medical device, though reviewers call its 'AI doctor' marketing overblown for a bounded, single-purpose device.

Clinician / patientstatnews.com
Evidence of impactHealthcare & Life SciencesUnited States2026

ECRI names AI diagnostic error the top patient-safety concern for 2026

AI-driven diagnostic error is the #1 patient-safety concern for 2026 in ECRI's annual Top 10 list (published March 2026), which cites inconsistent real-world performance. No major patient-safety authority had ranked AI first before.

Evidence of impactFinance & InsuranceUnited States2026

US Treasury's Do Not Pay stopped $11.7 billion in fraud in 2025

The US Treasury's Do Not Pay prevented, detected or recovered a record US$11.7 billion in fraud and improper payments in FY2025, up 63% from US$7.2 billion in FY2024, across 614 million data-source queries. It complements the FY2024 machine-learning check-fraud figure, though FY2025 reporting does not separate the ML-only line.

Evidence of adoptionEducation & TrainingUnited States2026

Only 18% of US teachers have received formal guidance on AI

Only 18% of US K-12 teachers had received any formal guidance on using AI, and under 1 in 10 had task-specific guidance (tutoring, grading, feedback), the 2026 Gallup/Walton 'Teaching for Tomorrow' survey (n=2,069, Feb-Mar 2026) found. Higher-needs schools lag wealthier ones, and adoption is outpacing policy.

DeploymentMarketing & CreativeUnited States2026

Google adds its Veo video model to Google Ads

Google has put its Veo video model into Google Ads' Asset Studio and Demand Gen campaigns, letting advertisers make video ads of up to ten seconds from up to three images without leaving the ad console. Rolled out in March 2026 with Google's Nano Banana image tool, it brings AI-generated video creative into the ad-buying platform.

DeploymentMarketing & CreativeUnited States2026

New York law requires advertisers to disclose AI-generated performers

New York's Synthetic Performer Law, in force from 9 June 2026, makes advertisers and agencies conspicuously disclose knowingly using an AI-generated 'synthetic performer', a computer-made figure resembling no real person, in ads. Fines are $1,000 for a first violation and $5,000 after. Among the first US labelling rules for AI ad creative, it matches SAG-AFTRA's 2025 limits on synthetic performers.

Creative / legalmanatt.com
DeploymentMarketing & CreativeUnited States2026

Meta aims for fully AI-generated advertising by the end of 2026

Meta aims to make advertising fully end-to-end AI-generated by the end of 2026: an advertiser would give only a budget and a product image, and Meta's AI would create the imagery, video and copy, target across Facebook and Instagram, allocate spend and personalise each ad in real time. Chief executive Mark Zuckerberg set out the goal; the full system is not yet deployed.

DeploymentLegal & Professional ServicesUnited States2026

US appeals court fines two lawyers $15,000 over fake citations

The US Court of Appeals for the Sixth Circuit fined two attorneys $15,000 each in March 2026, plus the other side's appeal fees and double costs, for briefs with over two dozen fabricated citations. Calling it among the weightiest appellate sanctions yet over fake citations, the court based the penalty on lawyers' obligation to check every citation from any source, not on proof AI produced them.

Evidence of impactLegal & Professional ServicesUnited States2026

Half of lawyers now see AI as a threat to practice rules

In 2026, 50% of lawyers called AI a major threat to the ban on unauthorised practice of law, up from 36% in 2025. It is a profession-specific fear of AI encroaching on regulated legal work.

DeploymentHR & PeopleUnited States2026

US court lets AI hiring-bias case against Workday proceed nationwide

In Mobley v Workday, a US federal court let a nationwide ADEA age-discrimination collective action proceed over Workday's AI hiring-screening tools, for applicants 40 and over rejected since September 2020. The flagship US test of AI hiring bias, it asks whether a vendor can be liable as an employer's 'agent'; opt-ins closed in March 2026 and core discrimination claims advanced in June 2026.

HR / legalhklaw.com
DeploymentHR & PeopleUnited States2026

LinkedIn launches Hiring Assistant, its first recruiting AI agent

LinkedIn has launched Hiring Assistant, billed as its first AI 'agent', which sources candidates and builds shortlists autonomously, freeing recruiters for relationships. Early enterprise user Certis, a security firm, reported recruiter productivity up 60 to 70 per cent and shortlists produced in minutes instead of days, per its chief human resources officer.

Recruiterhcamag.com
RegulationGovernment & Public SectorUnited States2026

Connecticut bars police from using AI to draft criminal reports

Connecticut's Chief State's Attorney imposed a statewide moratorium in 2026 on police using AI tools to draft, write or narrate criminal reports, warning that officers would swear under oath to computer-generated text. The King County, Washington prosecutor's office takes the same stance.

RegulationEducation & TrainingUnited States2026

US Labor Department issues an AI literacy framework for agencies

The US Department of Labor's AI Literacy Framework, issued in February 2026 as Training and Employment Notice 07-25, targets state workforce and apprenticeship agencies, community and tribal colleges, Job Corps centres and state CTE directors. It defines AI literacy as grasping AI tools' capabilities and limits, applying them to daily tasks, giving clear instructions, checking output accuracy and following workplace rules.

DeploymentEducation & TrainingUnited States2026

US Labor Department folds AI skills into registered apprenticeships

The US Department of Labor is building AI skills into Registered Apprenticeship instead of creating stand-alone AI occupations, and launched an AI in Registered Apprenticeship Innovation Portal in April 2026. On 7 July 2026 it announced $162 million in performance-based incentives, $40 million of it to Jobs for the Future for AI, semiconductor and nuclear-infrastructure apprenticeships. It served over 58,000 registered apprentices in technology, cybersecurity and AI-related occupations in 2025.

Evidence of adoptionBusiness OperationsUnited States2026

18% of US firms use AI, but adoption stays shallow

A nationally representative U.S. Census study of 117,000-plus firms (Nov 2025–Jan 2026) found 18% using AI in a business function, 32% employment-weighted. AI adoption is shallow: 57% of adopters use it in three or fewer functions, chiefly sales and marketing (52%), strategy and business development (45%) and IT (41%); 66% of users only augment existing tasks, and 2% of firms cut AI-related jobs.

Evidence of adoptionBusiness OperationsCanada2026

19.2% of Canadian businesses used AI, triple the 2024 rate

Canadian business AI adoption reached 19.2% in Q2 2026, triple the 6.1% of Q2 2024, counting use to produce goods or deliver services over the prior 12 months. Rates ran from 42.3% in information and cultural industries to 4.5% in agriculture; 44.4% of firms changed training or staffing because of AI use. Cybersecurity or privacy (13.4%) and cost (10.6%) led the barriers.

Evidence of adoptionBusiness OperationsUnited States2026

About 55% of US workers have used AI on the job

About 55% of U.S. workers say they have used AI at work for at least one of 11 tasks, per a Census Bureau household survey fielded March 2026. Among last week's users, 31% saved one to two hours, 25% under an hour, 15% three to four hours and 15% over four hours, while 10% saved no time and 3% needed extra time.

DeploymentEducation & TrainingCanada2026-02

Ontario Tech pilots an in-house AI learning agent in 22 courses

Ontario Tech UniversityOntario Tech University has put an in-house AI Learning Agent into 22 undergraduate and graduate courses across every faculty for the Winter and Spring 2026 terms. Drawing only on instructor-approved course materials, it prompts students with guiding questions instead of giving answers, and faculty control access and content. Instructors see recurring student questions live, helping them target teaching, the university says; in this pilot, student testers help refine and govern the tool.

University lecturernews.ontariotechu.ca
Evidence of adoptionHealthcare & Life SciencesCanada2026-01

More than 440 Nova Scotia clinicians now use AI scribes

Nova Scotia Department of Health and WellnessOver 440 medical professionals in Nova Scotia now use AI scribes to record patient visits, according to Department of Health and Wellness figures. Their licences come from Canada Health Infoway's national programme, which funds a free first-year AI documentation licence for eligible primary care clinicians; the province holds 500 funded licences, and Mika is its only approved scribe. Infoway says 95 per cent of AI-scribe users nationwide report less administrative burden.

DeploymentGovernment & Public SectorUnited States2026-02

Massachusetts gives 40,000 state employees a ChatGPT assistant

Commonwealth of MassachusettsMassachusetts governor Maura Healey announced that the state's 40,000 executive-branch employees will get a ChatGPT-powered AI assistant, deployed with OpenAI after competitive procurement. Rollout is phased, beginning with the Executive Office of Technology Services and Security, then other agencies, and the state says the tool keeps prompts in a walled-off environment where they cannot train public models. Other states have run limited ChatGPT pilots; this is the first across a whole branch of state government.

State civil servantstatescoop.com
DeploymentGovernment & Public SectorUnited States2026-02

Los Angeles courts give judges an AI clerk for draft rulings

Los Angeles County Superior CourtLos Angeles County Superior Court is piloting Learned Hand, an AI tool that works as a judges' clerk, distilling long filings, writing research memos and drafting orders. The court's contract, worth roughly $314,000, maps out testing in criminal, family and probate divisions, though judges so far mostly use it on civil motions; Riverside County's court is trialling it under a $10,000 agreement. Learned Hand combines Anthropic, OpenAI and Google models, and says it checks bias and accuracy but has published no results.

DeploymentGovernment & Public SectorCanada2026

Federal Court of Appeal gives registry staff an AI assistant

Federal Court of AppealCanada's Federal Court of Appeal built Amicus, an AI assistant for court registry staff answering procedural and operational questions. It draws sourced, verified material from a central database, so matching queries yield matching answers rather than results that vary by employee. Feedback has been strongly favourable; the goal is consistent, national service quality for internal teams and external litigants alike, functioning as a broader AI registry assistant.

Court registry officerfja.gc.ca
DeploymentGovernment & Public SectorCanada2026-07

Burlington opens AI plan checking to building permit applicants

City of BurlingtoneCheck lets applicants for a Burlington building permit pre-test designs free before formal submission. The Canadian City's AI building permit review tool checks proposals against zoning bylaws and the Ontario Building Code, covering ceiling heights and room sizes plus fire protection, setbacks, height, floor ratios, landscaping and parking. Mayor Marianne Meed Ward said Burlington is first in Canada to apply automated building code assessment pre-submission, ahead of other municipalities on early compliance checks.

Building plans examinercanada.constructconnect.com
DeploymentEducation & TrainingCanada2026-06

Vancouver school board gives students aged 13 and up Copilot

Vancouver School BoardMicrosoft Copilot chatbot accounts reached secondary pupils aged 13 and up across Vancouver School Board, Canada, part of a wider push on AI in schools. Guardrails filter harmful material, shield privacy and prevent chats from training AI models, while staff describe the effort as building safe, thoughtful habits among learners. New teacher guidance arrived alongside this classroom AI rollout.

Secondary school teachermartlet.ca
DeploymentGovernment & Public SectorUnited States2026-03

Michigan reads every SNAP case with AI before payment

Michigan Department of Health and Human ServicesMichigan's Department of Health and Human Services now scans every SNAP case with an AI case-reading tool before payment, built on Google Vertex AI with optical character recognition reading pay stubs and other documents. David Knezek told the Senate Appropriations Subcommittee on DHHS that this AI benefits eligibility checking, an automated eligibility review, flags cases most likely to error, though staff still check each flag. It follows MiDAS, which wrongly charged over 40,000 people in the United States with misrepresentation within two years; a later audit of 22,000 cases found 93% involved no actual fraud.

Benefits eligibility caseworkerroute-fifty.com
DeploymentGovernment & Public SectorCanada19 Dec 2025

Windsor approves AI chatbot pilot for provincial offences

City of WindsorWindsor's Provincial Offences Administration office will launch a voice-enabled AI chatbot for municipal government, answering resident calls over a six-month trial. Officials forecast it absorbing about 30 per cent of clerks' duties, with its $57,600 yearly cost offset in 10 months via staffing savings from this virtual assistant deployment.

citizencbc.ca
RegulationGovernment & Public SectorCanada19 Dec 2025

Quebec publishes AI framework for all public bodies

Government of QuebecQuebec's Government has ended a March 2025 ban on public bodies using AI virtual assistants, alongside two new papers on AI regulation public sector rules. One directive sets requirements for generative AI governance, risk management and data protection; a second updates guiding principles for trustworthy use. Together they frame how artificial intelligence deployment should proceed across every provincial public body.

DeploymentLegal & Professional ServicesCanada17 Dec 2025

McMillan adopts Legora AI platform firmwide across Canada

McMillan LLPMcMillan LLP now leads Canada as the first national firm to roll out Legora firmwide, opening the AI platform for lawyers to its entire staff. Selection followed scrutiny of security, privacy, dependability and features. That scrutiny underpins the firm's push into generative AI for lawyers.

DeploymentLegal & Professional ServicesCanada3 Dec 2025

BLG adopts CoCounsel firmwide for AI-powered legal work

Borden Ladner Gervais LLP (BLG)Thomson Reuters' CoCounsel now runs firmwide at Borden Ladner Gervais LLP, giving staff AI legal research access. The tool covers generative AI legal drafting and document review, linked to Westlaw and Practical Law. BLG is one of two national full-service Canadian firms with this partnership.

lawyerblg.com
RegulationGovernment & Public SectorCanada28 Nov 2025

Canada launches first public register of AI uses in federal government

Government of CanadaCanada's Treasury Board President Shafqat Ali unveiled a first-of-its-kind AI Register, giving Canadians AI transparency in government over how federal agencies use artificial intelligence. Hundreds of entries span automated decision tools and machine-generated policy drafting, letting residents track where departments test or deploy these systems. The launch delivers on a pledge inside the federal AI Strategy for the Public Service 2025-2027, promoting broader visibility into government AI deployment nationwide.

DeploymentFinance & InsuranceCanada19 Nov 2025

CNA Canada deploys AI to speed insurance underwriting

CNA Insurance CanadaSelect business lines at CNA Insurance Canada now run on mea Platform's Intelligent Underwriting AI, part of a November 2025 rollout the insurer plans to extend further, marking a fresh step in AI insurance underwriting. Structured and unstructured records feed the ingestion engine, which pulls out the data points needed for new business submissions without manual sorting. CNA credits the launch with fast turnaround and strong data accuracy, though that judgement comes from the company itself rather than an outside audit, underscoring the broader push toward AI-driven underwriting automation.

DeploymentGovernment & Public SectorCanada14 Nov 2025

Ontario gives 15,000 civil servants Microsoft Copilot in AI rollout

Government of OntarioOver 15,000 Ontario civil servants use Microsoft Copilot weekly, Canada's largest known AI rollout in government, per internal figures. Common uses include tracking coverage and writing releases, while several hundred workers get deeper access through an advanced tier. It marks a growing embrace of generative AI in the public sector.

civil servantglobalnews.ca
DeploymentFinance & InsuranceCanada16 Oct 2025

CIBC launches AI-powered personalisation engine CRTeX nationwide

CIBCCIBC switched on CRTeX (CIBC Real-Time Experience) nationwide on 16 October 2025, an AI-powered personalisation engine for banking built in-house. Near real-time decisions merge with customer preferences so the tool shapes offers across phone, app, website and branch contact. This AI-driven client engagement platform, tied into CIBC's existing systems, keeps the experience uniform.

Banking professional, marketing managernewswire.ca
DeploymentGovernment & Public SectorCanada30 Sep 2025

Canada pilots GCtranslate AI tool in six federal departments

Government of CanadaSix federal agencies, PSPC, the Privy Council Office, Finance Canada and the RCMP among them, are testing GCtranslate, an AI translation in government pilot from Canada's Translation Bureau. Officials envision expanding the system across the entire public service eventually. Trained linguists assessed the AI translation tool for government use beforehand, after it handled more than 60 million words in prior trials.

public servantcbc.ca
RegulationGovernment & Public SectorCanada29 Sep 2025

Federal Court of Canada publishes AI principles barring automated rulings

Federal Court of CanadaCanada's Federal Court will withhold automated decision-making tools from judgments until public consultation occurs, per Interim Principles and Guidelines steering judicial AI governance, which covers automated tools in court rulings. Staff may still tap such systems for translation and clerical duties, so long as humans verify every output.

Evidence of adoptionGovernment & Public SectorCanada18 Sep 2025

Half of Canadian public servants using AI rely on public tools, survey finds

KPMG in CanadaAI adoption in government stays low across Canada: KPMG in Canada polled 349 Canadian public servants, finding just 22 per cent of public sector bodies have formally embraced AI. Yet 48 per cent of staff use it unofficially, half via open tools such as ChatGPT instead of vetted systems — fuelling accuracy, privacy and security exposure. Weak literacy compounds this: 85 per cent call public sector AI knowledge poor, and 69 per cent confirm real unease over generative AI tools in the public sector.

DeploymentAgriculture & FoodCanada16 Sep 2025

JPI Farms uses AI crop controller across 22 hectares of peppers

JPI FarmsZero round-the-clock monitoring, 22 hectares of peppers: JPI Farms, a Canadian greenhouse business, now runs Blue Radix's Crop Controller — an AI crop controller — full-time, having piloted it in 2023. Owner John Giesbrecht calls the autonomous growing tool a genuine "stress reliever". Cucumbers grow there too, bound for buyers in Canada and the United States.

Head growerblue-radix.com
DeploymentEducation & TrainingCanada4 Sep 2025

Quebec school board gives students and staff four generative AI tools

Centre de services scolaire des ChênesCentre de services scolaire des Chênes in Drummondville added four generative AI tools — Microsoft Copilot Chat, Canva, Google Gemini and Gemini Notebook — to its toolkit. Secondary, vocational and adult-education students, teachers and special-education technicians got access first, ahead of administrative and professional staff from 15 September and primary pupils later, extending AI in Quebec schools via generative AI in education.

teacher / studentjournalexpress.ca
DeploymentHealthcare & Life SciencesCanada14 Aug 2025

KHSC becomes first Canadian hospital to adopt HeartFlow AI for coronary diagnosis

Kingston Health Sciences CentreCanada's first hospital use of HeartFlow puts AI coronary artery disease diagnosis inside Kingston Health Sciences Centre, turning CT scans into 3D arterial maps that calculate blood flow and avoid catheterisation. Stephen Sorensen's $100,000 gift paid for it. Doctors now have a non-surgical path to AI heart disease detection in blocked arteries.

radiologist / cardiologistthewhig.com
DeploymentLegal & Professional ServicesCanada31 Jul 2025

KMSC Law deploys Alexi legal AI across the entire firm

KMSC LawOver 100 KMSC Law staff spanning legal, administrative and operational roles now apply AI legal research via Alexi's legal intelligence platform, deployed firm-wide within a private cloud environment. Uses include drafting, summarisation and correspondence, with nearly 70 per cent of these users non-lawyers.

lawyeralexi.com
DeploymentFinance & InsuranceCanada29 Jul 2025

RBC launches ATOM foundation model across the bank

Royal Bank of CanadaATOM (Asynchronous Temporal Model), Royal Bank of Canada's proprietary foundation model, now powers credit adjudication and personalised Avion Rewards suggestions for 1.3 million monthly users, marking a live case of AI in corporate banking. The system draws on billions of client transactions through RBC's Lumina data platform. This machine learning in financial services rollout anchors RBC's targeted $700 million to $1 billion in AI-driven value by 2027.

Credit adjudicator, risk managernewswire.ca
DeploymentHealthcare & Life SciencesCanada15 Jul 2025

Bruyère Health adopts Esprit-ai sensor platform to prevent falls in long-term care

Bruyère HealthBruyère Health fitted Esprit-ai's Sense platform in its Ottawa home, sensors under mattresses catching bed exits, lowering fall risk in long-term care. A nine-month trial came first: 91% alert adherence, zero falls logged. Alerts now flag pressure injuries early, reducing falls in care homes.

nurse / care aideesprit-ai.com
DeploymentLegal & Professional ServicesCanada11 Jul 2025

Gowling WLG rolls out Harvey AI across all Canadian offices

Gowling WLGGowling WLG has become the first Canadian law firm to deploy Harvey AI legal software nationwide, extending it to every practice group. Personnel now rely on the generative platform for research, diligence checks, reporting and client advisory needs. Beforehand, an internal audit had already surfaced hundreds of promising uses for AI in legal services.

DeploymentFinance & InsuranceCanada8 Jul 2025

TD launches generative AI assistant for TD Securities

TD Bank GroupTD Bank Group has piloted the TD Securities AI Virtual Assistant, a proprietary generative AI chatbot for institutional sales, trading and research staff answering clients faster. It uses retrieval-augmented generation and text-to-SQL to scan internal research documents, an AI virtual assistant in banking for internal workflows, not direct customer contact.

Securities professional, trader, research analystnewswire.ca
DeploymentGovernment & Public SectorCanada25 Jun 2025

Mount Royal launches Villemo conversational robot on municipal website

Town of Mount RoyalThe Town of Mount Royal's website now runs Villemo, a conversational robot municipal website tool answering resident questions on demand. It reviews queries so officials spot recurring concerns and fine-tune services, storing no personal data, an AI chatbot for municipal services built with that privacy safeguard.

customer service agentville.mont-royal.qc.ca
DeploymentFinance & InsuranceCanada30 May 2025

Markel Canada deploys agentic AI for insurance underwriting

Markel CanadaMarkel's Canadian underwriters gain agentic AI for insurance underwriting under an expanded mea Platform deal, following London Wholesale's earlier rollout. Unstructured submission data becomes structured through the platform's agentic GenAI, sharpening decisions — a use some label agentic GenAI for underwriting.

DeploymentEducation & TrainingCanada29 May 2025

Quebec school board pilots Emilia AI correction tool for teachers

Centre de services scolaire De La JonquièreMarking time per text has dropped from 15 to 5 minutes since Centre de services scolaire De La Jonquière began trialling AI essay marking via Emilia, a Quebec-built correction software, in Saguenay–Lac-Saint-Jean classrooms. The tool also pinpoints each learner's weak spots, guiding teachers toward tailored follow-up. Trials are expanding into Mauricie as Emilia's rollout progresses.

DeploymentEducation & TrainingCanada8 May 2025

Quebec rolls out AI dropout prediction tool across school service centres

Quebec Ministry of Education22 Quebec school service centres now fully run an AI dropout prediction tool, 27 more mid-rollout. GRICS built the system for the Ministry of Education, scanning grades and attendance to flag Grade 6 through Secondary V students at risk of leaving school early. Mila, Obvia and CTREQ shaped its design, part of predicting student dropout risk.

teacher / school counsellorengaged-learning.com
DeploymentHealthcare & Life SciencesCanada2 Apr 2025

Quebec deploys AI triage software Navig across all 766 family medicine clinics

Quebec Ministry of HealthVitr.ai's AI-powered patient triage tool Navig has replaced nurse- and physician-led first assessment across all 766 GMF (Groupes de médecine de famille) clinics in Quebec, from 1 April 2025, under a $40 million contract. This AI triage software interviews arriving patients through a secretary, then assigns each to a pharmacist, psychologist, physiotherapist or doctor as appropriate.

medical secretary / triage nurseici.radio-canada.ca
DeploymentHR & PeopleCanada6 Mar 2025

Manulife rolls out generative AI tools to its entire global workforce

ManulifeManulife has extended generative AI in insurance to 100% of its global workforce, and 75% regularly turn to ChatMFC, its proprietary GenAI assistant, alongside supporting training. Spanning Canada, the US and Asia, over 35 GenAI applications are already operating, with 70 further ones lined up for 2025. Nearly 200 machine learning engineers and data scientists underpin this generative AI adoption in insurance, pushing usage company-wide.

employee / knowledge workernasdaq.com
Evidence of adoptionEducation & TrainingUnited States2025

54% of US teens have used AI chatbots for schoolwork

AI chatbots help many U.S. teens with schoolwork. By late 2025, 54% of 13–17-year-olds said they had used one.

Evidence of adoptionHealthcare & Life SciencesUnited States2025

AI companies take 54% of US digital-health funding in 2025

US digital-health startups raised US$14.2 billion across 482 deals in full-year 2025, up 35% on 2024's restated US$10.5 billion, and AI-enabled companies took 54% of dollars, from 37% in 2024. By H1-2026 funding had reached US$7.4 billion across 244 deals, about US$1 billion ahead of H1-2025, with US$100M+ mega-deals taking 45% of capital.

Evidence of adoptionMarketing & CreativeUnited States2025

US AI advertising spending is forecast to double by 2030

US 'AI advertising' spending, ads around AI-powered results like Google's AI Overviews and chatbots, is forecast to more than double from US$32.03 billion in 2026 to US$68.25 billion in 2030 (about 2.1x). Over 80% goes beside AI content; in-chatbot ads stay under US$1 billion in 2026, reaching about US$5 billion by 2030.

Evidence of adoptionManufacturing, Energy & ResourcesUnited States2025

86% of large US contractors expect AI to give competitive advantage

86% of large US contractors expected an AI competitive advantage, against 69% of small and mid-sized firms, in a December 2025 Dodge Construction Network/CMiC survey of 235 contractors. Only 40% had a dedicated AI budget.

Evidence of impactGovernment & Public SectorUnited States2025

Pennsylvania state staff saved 95 minutes a day using ChatGPT

Pennsylvania employees in a yearlong state-government ChatGPT Enterprise pilot, ended March 2025, reported saving 95 minutes a day on average. The 175 participants in 14 agencies self-selected and self-reported.

DeploymentFinance & InsuranceUnited States2025

JPMorgan's LLM Suite reaches more than 230,000 employees

JPMorgan Chase built LLM Suite, a secure in-house generative-AI platform for idea generation, drafting and summarising, and onboarded 200,000 employees within eight months of its mid-2024 launch; American Banker named it 2025 Innovation of the Year. The bank reports over 230,000 staff now use it worldwide, saving several hours a week.

DeploymentGovernment & Public SectorUnited States2025

CAL FIRE runs 1,263 AI camera sensors to detect wildfire smoke

CAL FIRE and UC San Diego run ALERTCalifornia, a network of 1,263 AI-enabled camera sensors that auto-detect smoke and alert dispatchers in all 21 CAL FIRE command centres. In 2025 it helped inform responses to about 3,600 wildfires, flagging over half before any 911 call, says ALERTCalifornia director Neal Driscoll; no independent evaluation exists.

Fire / emergencyroute-fifty.com
Evidence of adoptionGovernment & Public SectorUnited States2025

Law enforcement is the biggest AI use category at US Homeland Security

Law enforcement was the largest AI use category at the US Department of Homeland Security in 2025: 86 of 238 reported AI use cases, including 49 at Customs and Border Protection and 29 at Immigration and Customs Enforcement. Of those, 35 were classed high-impact.

Evidence of adoptionMarketing & CreativeUnited States2024

89% of B2B marketers use AI to generate marketing copy

89% of B2B marketers use AI to write marketing copy and 95% say their organisation uses AI-powered applications, in CMI/MarketingProfs' 2026 research (fieldwork mid-2025, n=1,015), against 81% team gen-AI use a year before. The wording moved from 'teams use generative AI' to 'org uses AI apps'; the 89% copy figure is the nearest like-for-like.

Evidence of impactFinance & InsuranceUnited States2024

AI helped the US Treasury recover $1 billion in check fraud

Machine-learning AI helped the US Treasury recover US$1 billion in fiscal year 2024 by detecting Treasury check fraud faster. The department's broader technology and data push stopped or clawed back a record US$4 billion in fraud and improper payments, versus US$652.7 million the previous year.

DeploymentTechnology & SoftwareUnited States2024

Google says AI now generates about 75% of its new code

AI now writes about 75 per cent of Google's new code, which human engineers then review and approve, chief executive Sundar Pichai said at Google Cloud Next in April 2026, up from around 50 per cent the previous autumn. The on-record vendor claim rests on a loose definition of 'AI-generated'.

Software developerblog.google
Evidence of adoptionGovernment & Public SectorUnited States2024

US federal agencies report 3,611 AI use cases in 2025

The US federal government's 2025 AI use case inventory lists 3,611 individually-reported AI use cases across 56 agency submissions, 445 of them high-impact. The Department of Justice reported 314 (114 high-impact) and the Department of Homeland Security 238 (55 high-impact).

Evidence of adoptionLegal & Professional ServicesUnited States2024

30% of US lawyers used AI tools in 2024, up from 11%

Among US lawyers, reported AI-based tool use hit 30% in 2024, up from 11% in 2023. Large firms led: 46% at firms of 100+ attorneys.

DeploymentHealthcare & Life SciencesUnited States2024

OpenAI's Whisper hallucinated in medical transcription, AP investigation finds

An October 2024 Associated Press investigation, with research by Allison Koenecke (Cornell) and Mona Sloane (University of Virginia), found OpenAI's Whisper routinely hallucinated, inventing text no one spoke. Whisper underlies a Nabla ambient-documentation tool that 30,000-plus clinicians in 40 health systems used for some 7 million visits. The researchers judged nearly 40% of hallucinations harmful or concerning, among them a fabricated medication and invented commentary.

Clinicianfortune.com
Evidence of impactAgriculture & FoodUnited States2024

Autonomous laser weeding cut weed biomass by 97% in US trials

In 2024 replicated trials of beet, spinach and pea at two US research stations, autonomous deep-learning laser weeding cut weed biomass by at least 97% against untreated controls and equalled or beat conventional herbicides. Laser-weeded peas out-yielded a bentazon plus imazethapyr programme by 15%. Manufacturer Carbon Robotics donated and ran the laser unit.

Evidence of adoptionAgriculture & FoodUnited States2023

Only 27% of US farms used precision-agriculture practices in 2023

In 2023 just 27% of U.S. farms and ranches used precision agriculture to manage crops or livestock. Even in a leading agricultural market, adoption remains a minority.

Evidence of adoptionAgriculture & FoodUnited States2023

Auto-steer systems reach 70% of large US crop farms

In 2023, 52% of midsize and 70% of large-scale U.S. crop-producing farms used tractor and harvester guidance and auto-steer systems. Early-2000s use was in single digits, and uptake rises steeply with farm size.

Evidence of adoptionAgriculture & FoodUnited States2023

US precision-agriculture adoption rises sharply with farm size

US precision-agriculture adoption climbs steeply with farm size. In 2023, small family farms, with gross cash farm income under $350,000, had the lowest adoption of every technology category measured, and retired operators and farms selling under $150,000 had the lowest of all.

Evidence of impactAgriculture & FoodUnited States2021

Robotic-milking dairy farms earned 13% higher net returns, USDA finds

US farms using robotic 'box' milking earned dairy net returns 13% above non-adopters' in USDA's first nationally representative profitability estimate. Five Agricultural Resource Management Survey waves through 2021 feed the figure.

Evidence of adoptionAgriculture & FoodUnited States2021

Just 6% of US milk came from robot-milked cows in 2021

Robotic milking has a measured profitability edge, yet robots milked the cows behind only 6% of US milk in 2021. Partly automated tools like computerised feed delivery covered about half of production.

Evidence of adoptionBusiness OperationsCanada2021

AI adopters' productivity edge shrinks to 5% once controls are added

Linking AI-adoption survey answers to administrative business microdata, Statistics Canada found the raw productivity premium of AI adopters mostly vanishes once other firm traits are controlled for. Adopters' labour productivity was 16.8% above non-adopters' at baseline, 10.2% after controlling for prior productivity, and 5.1%, statistically insignificant, after adding complementary capabilities: robotics, cloud computing, data analytics, R&D and ICT training. Built on 2019 and 2021 survey waves, it predates generative AI.

Evidence of adoptionEducation & TrainingUnited States

Three in ten US teachers use AI weekly, saving 5.9 hours

Three in ten (30%) U.S. public K–12 teachers report using AI tools at least weekly. They estimate saving 5.9 hours a week, about six weeks a school year.

DeploymentManufacturing, Energy & ResourcesUnited States

Zachry uses AI scheduling to cut 28 days off a highway project

Zachry Construction trimmed 28 days from a $149 million Texas I-10 highway job using AI construction scheduling from ALICE Technologies. Modelling about 60 job orders took the AI scheduler around three minutes; the chosen plan shuffled tasks and reduced flat-work crews from nine to seven. Zachry and ALICE's founder claim the saving; no independent assessment has appeared.

Construction / fieldconstructiondive.com
DeploymentHR & PeopleUnited States

Chipotle deploys an AI hiring assistant across 3,500 restaurants

Chipotle has put Paradox's conversational AI hiring assistant, 'Ava Cado', in more than 3,500 restaurants across North America and Europe to handle candidate messages, interview scheduling and job offers. Announcing it in October 2024, the company said it expected in-restaurant time to hire to fall by up to 75 per cent.

DeploymentStrategy & LeadershipUnited States

Moderna staff build over 750 custom GPTs in two months

Moderna rolled out OpenAI's ChatGPT Enterprise company-wide and let staff build AI assistants; in about two months they created over 750 custom GPTs across legal, research, manufacturing and commercial functions. Legal reached 100 per cent adoption, the highest of any department, the company says.

Executiveopenai.com
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