{"name":"Applied AI in Technology & Software — the record","description":"Every announced initiative, deployment, published result and regulation of applied AI on the record for Technology & Software, tagged by kind, industry, region and role, sourced and dated. A slice of the State of Applied AI record, maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI.","source":"https://www.straitsai.institute/state-of-applied-ai/technology-software","partOf":"https://www.straitsai.institute/state-of-applied-ai/evidence.json","attribution":"Industrial Research Unit, Straits Institute for Applied AI","updated":"2026-10-29","facet":{"kind":"industry","name":"Technology & Software","slug":"technology-software"},"counts":{"entries":60,"deployments":17,"evidenceImpact":5,"evidenceAdoption":21,"regulation":17,"industries":1,"countries":36,"linked":60},"entries":[{"kind":"regulation","industry":"Technology & Software","region":"South Africa","org":"South African Bureau of Standards (SABS)","text":"The South African Bureau of Standards (SABS) wants comment by 10 November 2026 on draft South African AI standards covering transparency, data quality, human oversight and environmental impact. Committee SABS/TC 001/SC 42 would adopt ISO/IEC texts verbatim, including SANS 12792 and SANS 2620, drawn from ISO/IEC 5259. Though not legally binding, these voluntary benchmarks are likely to become the domestic yardstick for responsible AI.","date":"2026-10-21","source":"https://www.polity.org.za/article/sabs-publishes-draft-ai-standards-for-public-comment-2026-10-21"},{"kind":"regulation","industry":"Technology & Software","region":"Singapore","org":"Infocomm Media Development Authority","text":"The Infocomm Media Development Authority (IMDA) released a Starter Kit for Testing Agentic Systems for Safety and Reliability at the AI Assurance Exchange, an AI agent testing guide built with government agencies and over 20 industry participants. The AI Verify Foundation's AI Tester Accreditation Programme (AI TAP) named AIDX Tech, Knovel Engineering, PwC Singapore, Resaro and Vulcan as the first accredited independent AI testers. A Frontier AI Resilience and Security Taskforce (FAIRS) on AI-enabled cyber threats should report in the first half of 2027.","date":"2026-10-15","source":"https://fintechnews.sg/138986/ai/singapore-ai-safety-testing-guidelines-taskforce/"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"Attorneys general of Arizona, Arkansas, Idaho, Iowa, Kansas, Montana, Nebraska and West Virginia","text":"Attorneys general in Arizona, Arkansas, Idaho, Iowa, Kansas, Montana, Nebraska and West Virginia each sued OpenAI in state court over AI chatbot safety, arguing ChatGPT is sold as safe while harming children and offering perilous advice. Citing consumer-protection statutes, the states seek compliance orders and an end to the alleged conduct. None is proven in court yet.","date":"2026-10-14","source":"https://www.abc15.com/science-and-tech/artificial-intelligence/openai-faces-lawsuits-from-8-states-over-chatgpts-impact-on-children"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"DR Congo","org":"Target Sarl","text":"Target Sarl's second study across 26 provincial capitals of the Democratic Republic of the Congo finds AI use up 23 points and awareness up 7 between 2025 and 2026. ChatGPT holds 59% of AI apps in use. Adoption spans 63% in Grand Katanga to 24% in Kongo Central, Kinshasa 34%; 73% of respondents view AI favourably.","date":"2026-10-06","source":"https://acp.cd/business/rdc-la-notoriete-de-lia-a-progresse-de-sept-points-entre-2025-2026-une-etude/"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"Colorado Department of Law","text":"The Colorado Department of Law has issued interim draft rules, advancing Colorado AI regulation, for the Automated Decision-Making Technology Act (SB 26-189) and Chatbot Safety Act (HB 26-1263), revising its 11 August proposal. The Chatbot Safety Act obliges operators to estimate age, flag that users face AI, shield minors and follow suicide and self-harm protocols; the draft covers age assurance and annual reports. Hearing set for 26 October 2026; obligations start 1 January 2027.","date":"2026-10-06","source":"https://www.akingump.com/en/insights/ai-law-and-regulation-tracker/colorado-attorney-general-releases-interim-draft-rules-implementing-admt-and-chatbot-safety-acts"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Turkey","org":"Turkish Statistical Institute (TurkStat)","text":"Generative AI adoption among individuals in Türkiye climbed to 37.6% in 2026 from 19.2% in 2025, TurkStat figures show. Enterprise AI uptake reached 14% in 2026, compared with 2.7% in 2021. For firms weighing AI but not yet using it, 72.3% named missing expertise as the biggest barrier.","date":"2026-10-02","source":"https://www.dailysabah.com/business/economy/ai-use-doubles-in-turkiye-but-lack-of-expertise-remains-key-barrier"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"US Federal Trade Commission","text":"The Federal Trade Commission is examining AI safety broadly, covering Anthropic and OpenAI, a senior FTC official confirmed. This US AI regulation step tests claims of unfair or deceptive conduct and possible consumer harm; formal information demands may follow under federal AI oversight.","date":"2026-09-30","source":"https://abcnews.com/Politics/ftc-opens-probe-safety-ai-including-anthropic-open/story?id=136896227"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"Office of the Governor of California","text":"Governor Gavin Newsom's newly signed SB 1000, effective immediately, scraps the one-million-user threshold, extending the California AI Transparency Act to any publicly accessible generative AI provider. The AI transparency rules swap AI detection for disclosure verification, revise latent-disclosure, privacy and licensee terms, and exempt assistive technology from disclosure duties until 1 January 2029.","date":"2026-09-30","source":"https://www.mofo.com/resources/insights/261001-california-revamps-ai-transparency-requirements"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Lithuania","org":"Tele2 Lithuania","text":"Tele2 research shows 6 in 10 Lithuanian respondents use AI, almost one-third of them daily. Personal tasks dominate consumer AI use at over 8 in 10; just above 4 in 10 apply it at work. Nearly 8 in 10 stay on free tiers, and ChatGPT reaches almost 80% of chatbot users.","date":"2026-09-26","source":"https://jp.lt/6-is-10-jau-naudojasi-di-tyrimas-parode-kaip-technologija-prisijaukino-lietuviai/"},{"kind":"regulation","industry":"Technology & Software","region":"Ireland","org":"Data Protection Commission (Ireland)","text":"Ireland's Data Protection Commission issued Responsible Artificial Intelligence Innovation, AI data protection guidance distilled from overseeing roughly 180 AI tools during 2021 to 2025. The regulator frames the report as both an account of its interventions and advice for controllers. Lawful grounds for model training, chiefly legitimate interests, and clear disclosure dominate this privacy oversight of AI.","date":"2026-09-25","source":"https://www.dataprotection.ie/en/news-media/latest-news/data-protection-commission-publishes-ai-insights-report"},{"kind":"deployment","industry":"Technology & Software","region":"Japan","role":"Software engineer","org":"Sky Corporation","text":"Sky Corporation's Gemini Enterprise deployment drove staff to build roughly 20,000 internal AI agents in five months across engineering, sales and administration, without central direction. Daily use of the Google platform doubled, with retention at 98%.","date":"2026-09-24","source":"https://www.zaikei.co.jp/releases/3629154/"},{"kind":"deployment","industry":"Technology & Software","region":"Canada","role":"Security operations analyst","org":"Bell Canada (Bell Cyber)","text":"Bell Canada has put a cybersecurity AI model, built with Cohere, into production inside Bell Cyber's Autonomous Security Operations Centre to speed threat investigations. By condensing complex alerts and surfacing the context each case needs, the security language model trims analysts' information-gathering. Bell AI Fabric infrastructure hosts the system, keeping processing and sensitive data in a Canadian-hosted environment.","date":"2026-09-23","source":"https://www.newswire.ca/news-releases/bell-cyber-and-cohere-deploy-sovereign-ai-for-canadian-cybersecurity-operations-860544565.html"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"Office of the Governor of New York","text":"Governor Kathy Hochul has timetabled New York AI regulation under the RAISE Act: large frontier AI developers register from November and prepare transparency, safety and incident-reporting processes, flagging safety incidents within 72 hours. Full compliance with the frontier-model rules begins January 2027, reporting to DIGIT, the Office of Digital Innovation, Governance, Integrity and Trust in the New York State Department of Financial Services.","date":"2026-09-21","source":"https://www.governor.ny.gov/news/ai-safety-governor-hochul-announces-next-steps-regulate-major-ai-developers-and-protect-new"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Poland","org":"Microsoft (AI Diffusion Report)","text":"Generative AI use reached 32.3% of Poles aged 15 to 64 in Q2 2026, up 1.3 percentage points on Q1, Microsoft's telemetry shows. That ranks 24th of 147 economies, level with Germany (32.3%), behind the United States (33.0%) and well above the 18.8% world rate. The AI adoption estimate is pooled and anonymised, not survey-based.","date":"2026-09-21","source":"https://www.wirtualnemedia.pl/juz-co-trzeci-polak-korzysta-z-ai-polska-na-24-miejscu-na-swiecie,7334642591758560a"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"Office of the Governor of California","text":"Governor Gavin Newsom's executive order on California AI regulation fast-tracks third-party safety and security checks on AI systems, plus independent audits, under the new state law that subjects AI companies to outside oversight. Experts get two months to draft a guide to hardening the state's AI safety oversight, and the order advances an \"AI kill switch\" for frontier models.","date":"2026-09-18","source":"https://www.gov.ca.gov/2026/09/18/governor-newsom-issues-executive-order-to-accelerate-independent-oversight-and-advance-the-creation-of-an-ai-kill-switch/"},{"kind":"evidence-impact","industry":"Technology & Software","region":"Spain","org":"Spanish Data Protection Agency (AEPD)","text":"Spain's AEPD, the Spanish Data Protection Agency, has logged a first AI agent data breach: an autonomous attacker built on a widely known language model altered personal records and opened invoices. After probing generic files and signing in, the agent explored the application unaided until exploitable flaws surfaced. Neither victim nor model is identified, and details rest solely on the affected organisation's report, pending analysis of this agentic AI cyberattack.","date":"2026-09-14","source":"https://www.aepd.es/prensa-y-comunicacion/blog/primera-notiviacion-brecha-datos-personales-causada-por-ataque-ejecutado-mediante-agente-ia"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"Office of the Governor of California","text":"Governor Gavin Newsom signed SB 1119, AI companion chatbot safety rules mandating suicide-crisis protocols, parental controls and alerts if a child disables safety settings. The chatbot protections for minors also make companies commission independent child safety audits and yearly risk assessments, a national first.","date":"2026-09-10","source":"https://www.gov.ca.gov/2026/09/10/governor-newsom-signs-the-strongest-child-safety-chatbot-and-social-media-laws-in-the-nation/"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"State of California","text":"California Governor Gavin Newsom signed two bills his office calls first-in-the-nation standards for independent assessment of AI systems. Senate Bill 813 frames independent verification organisations that check AI systems and models for state-law compliance; Assembly Bill 1405 creates a state registry of AI auditors with independence, transparency and integrity standards.","date":"2026-09-09","source":"http://www.gov.ca.gov/2026/09/09/governor-newsom-signs-first-in-the-nation-ai-safeguards-to-protect-californians-calls-on-the-federal-government-to-do-its-part/"},{"kind":"deployment","industry":"Technology & Software","region":"Brazil","role":"Software engineer","org":"B3","text":"B3, Brazil's stock exchange, made Anysphere's Cursor its official AI coding assistant for engineering, widening it to about 600 employees after active developers grew from 34 to 154 between May and July. Luiza Sangalli, B3's superintendent of artificial intelligence, says application delivery time fell by about 35%, and the exchange now accepts roughly 1.5 million lines of AI-assisted code a month. Human review, testing and security checks still apply, and no independent measurement of the 35% figure has been published.","date":"2026-09-01","source":"https://tiinside.com.br/01/09/2026/b3-adota-inteligencia-artificial-para-desenvolver-softwares-e-reduz-em-35-tempo-de-entrega/"},{"kind":"regulation","industry":"Technology & Software","region":"Japan","org":"Government of Japan","text":"Japan's government has adopted principles on AI training data disclosure, pressing generative AI operators to share basic facts with users, rights holders and the public. Operators should publish an overview of their automated online data-collection tools, tell rights holders on request whether their works were used, and file their implementation with the Cabinet Office, updating it yearly. The non-binding principles carry no penalties and cover foreign as well as Japanese firms offering AI services in the country.","date":"2026-08-26","source":"https://japantoday.com/category/tech/japan-adopts-ip-use-rules-for-ai-firms-urges-training-data-disclosure"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Russia","org":"Infosystems Jet and Smart Ranking","text":"86% of large Russian companies now use or pilot large language models, close to McKinsey's global rate of 88%, per research unveiled at the State of AI Russia 2026 event by Infosystems Jet and Smart Ranking. This LLM adoption in Russian companies drops off sharply at higher autonomy: semi-autonomous agents run at only 15% of firms, and fully autonomous systems at just 8%. Respondents named GPU expense (58%) and legal exposure (56%) as the leading obstacles to wider enterprise AI adoption.","date":"2026-08-25","source":"https://noah-news.com/russian-companies-rapidly-adopt-ai-but-cautious-about-autonomous-systems-study-s/"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Uruguay","org":"Equipos Consultores","text":"Equipos Consultores finds half of Uruguay's adults have never used AI tools; a quarter are daily or fairly frequent users and the rest occasionally. AI use in Uruguay tracks education: almost nine in ten university graduates have tried it, but eight in ten people with only primary schooling never have. The survey of 705 adults on AI habits ran from 23 June to 8 July 2026.","date":"2026-08-20","source":"https://www.subrayado.com.uy/los-uruguayos-miran-mas-preocupacion-que-entusiasmo-el-creciente-uso-la-inteligencia-artificial-n1015896"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Réunion","org":"Pigé survey for Le Quotidien","text":"AI tools Réunion adoption stands at 73% of internet users, a survey by Pigé for Le Quotidien found, matching levels seen in mainland France. The poll of 663 respondents aged 15 and over found artificial intelligence use has overtaken e-commerce in uptake speed, despite arriving on the island only in late 2022. Convenience and performance ratings for AI beat search engines, though trust and reliability lagged by up to 25 points.","date":"2026-08","source":"https://www.lequotidien.re/article/societe/2026/08/24/la-reunion-nechappe-pas-a-la-vague-ia"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"Colorado Department of Law","text":"The Colorado Department of Law published draft rules on 11 August for the state's Automated Decision-Making Technology Act and its conversational AI service provisions, setting compliance duties for developers and deployers. Signed by Governor Jared Polis on 14 May as SB 26-189, the ADMT Act repealed and replaced the 2024 Colorado AI Act with a narrower framework on transparency and disclosure of adverse outcomes from automated decisions, dropping mandatory risk-management programmes, impact assessments and the duty of reasonable care. Comments are invited before a 26 October public hearing, and the Act applies from 1 January 2027 whether or not rulemaking is finished.","date":"2026-08-12","source":"https://www.consumerfinancemonitor.com/2026/08/12/colorado-publishes-draft-admt-regulations/"},{"kind":"regulation","industry":"Technology & Software","region":"United States","org":"State of California","text":"California's AI Transparency Act took effect on 2 August, obliging publicly available generative AI services with over one million monthly users in California to add latent disclosures to AI-generated audio, video and images, offer an optional manifest disclosure and publish a free AI detection tool. Passed as SB 942 in 2024 and amended by AB 853 in 2025, it carries civil penalties of $5,000 per violation, each day counting separately, with no private right of action. Hosting and large online platforms face further duties from 1 January 2027, and capture-device makers from 2028.","date":"2026-08-04","source":"https://www.morganlewis.com/pubs/2026/08/new-california-ai-disclosure-rules-become-operative"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Slovenia","org":"DOBA Business School","text":"Slovenia tops the AI maturity index among Slovenia, Croatia and Serbia, scoring 50.85 out of 100 in DOBA's DAIMI 2026 survey - nearest of the three to the 'integrated' benchmark. Firms were surveyed between March and May 2026 across five dimensions: strategy, governance, workforce skills, deployment and business impact. Even progress on all fronts drives this AI adoption readiness lead, rather than strength in one area.","date":"2026-08-04","source":"https://www.en.doba.si/doba-ai-maturity-index"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Moldova","org":"Moldova Innovation Technology Park (MITP)","text":"A new poll shows 78% of firms at Moldova Innovation Technology Park (MITP) have woven artificial intelligence into daily operations, reflecting broad AI adoption in Moldova IT Park. Researchers surveyed nearly 2,800 businesses between April and May 2026: 37% run it organisation-wide, 41% apply it to select tasks, 10% are trialling it, and 11% reported none. Findings point to workplace AI tools spreading across Moldova's tech sector.","date":"2026-08-02","source":"https://moldova1.md/p/82184"},{"kind":"deployment","industry":"Technology & Software","region":"Japan","role":"Software engineer","org":"TechnoPro Holdings","text":"TechnoPro Holdings has signed a company-wide licence for Anthropic's Claude Enterprise, extending AI in engineering services to over 30,000 staff. The deal folds the assistant into hiring, delivery and coding work group-wide, part of a wider AI workflow integration push. A 10 billion yen transformation budget also funds training 10,000 staff as 'AI implementation engineers' by June 2029.","date":"2026-07-14","source":"https://www.technoproholdings.com/en/news/detail.php?id=2801"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Hong Kong","org":"HKIRC","text":"A poll of 800 organisations by Hong Kong Internet Registration Corporation found 94% had adopted AI tools at work, reflecting widespread AI adoption in Hong Kong businesses. Yet 63% had no formal policy covering workplace AI tools and 68% skipped staff training on the technology. Unauthorised AI tools were in use by staff at nearly half the firms surveyed, without company approval.","date":"2026-06-02","source":"https://hongkongfp.com/2026/06/03/over-90-of-hong-kong-organisations-use-ai-tools-despite-training-and-policy-gaps-survey-finds/"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Afghanistan","text":"1,154 respondents across 32 provinces went into a national survey of AI use in Afghanistan, finding 88% of young Afghans familiar with artificial intelligence and 66.6% of them regular users. Media outlet Salam Afghanistan and Salam Watandar Radio's eight-month fieldwork, split 50.6% men and 49.4% women, found 84.1% had sought AI advice at least once and 82% now lean less on friends and relatives, with 58.1% uneasy about machines making decisions.","date":"2026-05-04","source":"https://pajhwok.com/2026/05/04/survey-finds-widespread-ai-use-among-afghan-youth/"},{"kind":"deployment","industry":"Technology & Software","region":"Japan","role":"Software engineer","org":"NEC Corporation","text":"NEC Corporation will roll out Claude to about 30,000 NEC Group employees worldwide, including developers and technical staff. The strategic collaboration expands AI in engineering and makes NEC Anthropic's first Japan-based global partner. An internal Centre of Excellence will develop AI-native engineering talent.","date":"2026-04-23","source":"https://www.nec.com/en/press/202604/global_20260423_01.html"},{"kind":"regulation","industry":"Technology & Software","region":"Vietnam","org":"National Assembly of Vietnam","text":"Vietnam's first standalone AI law took effect on 1 March 2026, enacted on 10 December 2025, grading AI systems high, medium or low risk by effect on safety and human rights, field of application, user scope and scale of effect. Providers must tag AI-generated audio, image and video in machine-readable form, and deployers must flag it where it might blur whether events or people are real. Baker McKenzie says most existing providers and deployers have until 1 March 2027, and the Ministry of Science and Technology will issue implementing guidance.","date":"2026-03-01","source":"https://www.bakermckenzie.com/en/insight/publications/2026/02/vietnam-artificial-intelligence-law-foundation-and-outlook"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"North Macedonia","org":"Eurostat","text":"North Macedonia trails the EU in AI tools adoption among young people, Eurostat's 2025 data shows: 45.4% of those aged 16-24 use such tools, against 63.8% across the bloc. Generative AI usage among all residents aged 16-74 reached just 22% that year, leaving a wide gap versus the EU average for both youth and the wider population.","date":"2026-02-11","source":"https://new.mia.mk/al/story/ai-used-by-45.4-of-young-people-in-the-country-63.8-in-the-eu"},{"kind":"regulation","industry":"Technology & Software","region":"Singapore","org":"Infocomm Media Development Authority","text":"Singapore launched the Model AI Governance Framework for Agentic AI at the World Economic Forum in Davos, covering AI agents that reason and act autonomously for users. The Infocomm Media Development Authority sets out technical and non-technical measures for agentic AI governance across four dimensions: bounding risks up front, meaningful human accountability through checkpoints, technical controls over the agent's lifecycle and end-user education. Minister for digital development and information Josephine Teo announced it.","date":"2026-01-22","source":"https://www.mddi.gov.sg/newsroom/singapore-launches-new-model-ai-governance-framework-for-agentic-ai--/"},{"kind":"deployment","industry":"Technology & Software","region":"United States","role":"Regulator","text":"The US Federal Trade Commission issued 6(b) study orders, by a 3-0 vote on 11 September 2025, to OpenAI, Character Technologies, Meta, Instagram, Snap, xAI and Alphabet, examining possible harm to children and teenagers from AI 'companion' chatbots. It also checks children's online-privacy compliance, running alongside wrongful-death litigation against OpenAI (Raine v OpenAI, filed August 2025), a defining AI-safety case of 2025-26.","date":"2026","source":"https://www.ftc.gov/news-events/news/press-releases/2025/09/ftc-launches-inquiry-ai-chatbots-acting-companions"},{"kind":"evidence-impact","industry":"Technology & Software","region":"Global","text":"About 44% of AI code-generation tasks added a security vulnerability in Veracode's 2026 GenAI Code Security Report, whose average security 'pass rate', about 56%, is essentially flat on last year's 55%. AI-written code is no more secure even as its volume surges.","date":"2026","source":"https://www.veracode.com/blog/2026-genai-code-security-report-ai-risk/"},{"kind":"evidence-impact","industry":"Technology & Software","region":"Global","text":"AI adoption follows a 'J-curve', productivity first dipping during rollout and then rising, Google Cloud's 2026 DORA research ('The ROI of AI-Assisted Software Development') finds. It confirms AI magnifies whatever strengths and weaknesses an organisation already has.","date":"2026","source":"https://dora.dev/ai/roi/report/"},{"kind":"evidence-impact","industry":"Technology & Software","region":"Global","text":"METR's randomised trial of 16 experienced open-source developers (Cursor Pro, Claude 3.5/3.7; Feb-June 2025) showed tasks taking about 19% longer with those early-2025 AI tools, although participants predicted gains and still felt quicker afterwards, so self-reported AI coding productivity cannot be trusted. METR's follow-up cohort (from Aug 2025) and 24 Feb 2026 update point to probable gains with today's tools, lower bounds of about 18% for returning developers and 4% for new recruits, with developers likely quicker in early 2026 than early 2025. Because developers who value AI most increasingly refuse to work without it, selection effects make task-level developer productivity hard to gauge, and METR is reworking its study design. Another METR survey of 349 technical workers (Feb-Apr 2026) recorded median self-reported gains of 1.4-2x in work value and 3x in speed, which METR warns are self-reports rather than measured effects; its own staff gave the smallest figures.","date":"2026","source":"https://metr.org/blog/2026-02-24-uplift-update/"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Turkey","org":"AIPA (Yapay Zeka Politikaları Derneği)","text":"Corporate AI adoption in Turkish business reached 39.2% this year, up sharply from 14.5% in 2021, according to a joint poll of 992 companies across 12 provinces by the Artificial Intelligence Policies Association (AIPA) and Kuantum Araştırma. Marketing topped the list of departments putting the technology to work, at 42.9%, ahead of management, finance, R&D, HR, production, public relations and legal — a sign that enterprise AI adoption in Türkiye is spreading well past its initial marketing foothold.","date":"2025-12-30","source":"https://www.haberturk.com/ankara-haberleri/40111210-turkiyedeki-isletmelerin-yuzde-39-2si-kurumsal-duzeyde-yapay-zeka-kullaniyor"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Netherlands","org":"Centraal Bureau voor de Statistiek (CBS)","text":"AI adoption in Dutch companies has doubled since 2023, with Statistics Netherlands (CBS) counting one in six firms as adopters — a trend also described as growing business use of artificial intelligence in the Netherlands. Mid-sized organisations employing 50 to 250 people saw the sharpest gains, up from 20% to 45%. Sales and marketing topped applications among adopters at 35%, ahead of administration at 32% and R&D at 25%.","date":"2025-12-12","source":"https://www.cbs.nl/nl-nl/nieuws/2025/50/bedrijven-gebruiken-ai-vaakst-voor-marketing-of-verkoop"},{"kind":"deployment","industry":"Technology & Software","region":"Venezuela","role":"Customer service agent","org":"Ridery","text":"Panita, Ridery's AI assistant on WhatsApp, racked up 830,000 monthly messages and 40,000 chat-booked journeys before its 2 December debut. Built with domestic talent, it organises taxi rides, film tickets, coach fares, cargo jobs and everyday queries in colloquial Venezuelan Spanish. Since 26 November 2025, it stands as the nation's pioneering WhatsApp virtual assistant.","date":"2025-12-02","source":"https://lacalle.com.ve/ridery-presenta-panita-el-asistente-virtual-que-inaugura-una-nueva-era-de-servicios-por-whatsapp-en-venezuela/"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Singapore","org":"Amazon Web Services","text":"Nearly 170,000 Singapore businesses, 48 per cent, had adopted AI by November 2025, versus 40 per cent a year earlier, an AWS-commissioned survey of 1,000 business leaders shows. Financial services leads business AI adoption at 71 per cent, then technology at 70 per cent and healthcare at 63 per cent. Of firms with AI uptake, 82 per cent reported revenue gains averaging 19 per cent.","date":"2025-11-28","source":"https://www.smehorizon.com/singapore-ai-adoption-grows-170000-businesses-now-using-ai-in-2025/"},{"kind":"deployment","industry":"Technology & Software","region":"Qatar","role":"University administrator","org":"University of Doha for Science and Technology (UDST)","text":"University of Doha for Science and Technology now runs Microsoft 365 Copilot as a conversational front end for staff, part of a wider push into AI in university operations built on Azure AI Foundry. Agentic AI for higher education administration links departments, automating shared workflows including administrative processes. Qatar's MCIT backed the work, unveiled at Mobile World Congress 2025.","date":"2025-11-26","source":"https://thepeninsulaqatar.com/article/26/11/2025/udst-implements-microsoft-365-copilot-agentic-ai-orchestration-across-university-operations"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Malaysia","org":"Amazon Web Services","text":"AI adoption in Malaysia has climbed to 2.4 million firms, 27% of the total, per a commissioned Amazon Web Services poll of 1,000 companies, a 35% rise from 20% the year before and 630,000 newcomers to the technology. Still, most stay shallow: 73% lean on chatbots and ready-made software rather than custom builds. Smaller players outpace larger ones among Malaysian businesses using AI, with 48% weaving it through daily operations and 31% crafting AI-driven products, versus only 44% and 15% at bigger firms.","date":"2025-11","source":"https://www.crnasia.com/news/2025/artificial-intelligence/malaysia-ai-adoption-soars-but-innovation-lags-behind"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Saudi Arabia","org":"SAP","text":"SAP-commissioned research by YouGov finds 81 percent of enterprises in Saudi Arabia already use industry-specific AI, with results unveiled at SAP NOW AI Tour Riyadh. Looking ahead, 96 percent intend to fund data consolidation programmes. Some 52 percent of respondents judge sector-tailored AI's success by customer satisfaction gains.","date":"2025-11-04","source":"https://news.sap.com/mena/2025/11/sap-ksa-2025-business-ai-survey-sap-now/"},{"kind":"deployment","industry":"Technology & Software","region":"Colombia","role":"Software support technician, software engineer","org":"Siesa","text":"Colombia's Siesa fields 49% of level-one technical support calls via an AI assistant on AWS. AI customer support here extends to engineering, where AI in customer support tools help staff write and test code; 20% of engineers are trained on them. Siesa's 10,000-plus clients span manufacturing, hospitality, retail and healthcare.","date":"2025-10-10","source":"https://www.elpais.com.co/tecnologia/siesa-empresa-calena-lider-en-tecnologia-explica-como-la-inteligencia-artificial-ya-atiende-casi-la-mitad-de-las-solicitudes-de-soporte-de-la-compania-0950.html"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Norway","org":"Statistics Norway (SSB)","text":"Generative AI adoption Norway: Statistics Norway puts the figure at 54 percent among Norwegians aged 16 to 79 in 2025, up from 36 percent in 2024. Businesses with ten or more staff show similar growth, with 30 percent using AI technologies, three times the 2023 rate. Firms without such tools mostly blame a shortage of relevant skills, cited by 77 percent.","date":"2025-09-24","source":"https://www.ssb.no/teknologi-og-innovasjon/informasjons-og-kommunikasjonsteknologi-ikt/statistikk/bruk-av-ikt-i-naeringslivet/artikler/bruken-av-ki-har-skutt-fart-det-siste-aret"},{"kind":"deployment","industry":"Technology & Software","region":"Armenia","role":"Sales representative","org":"Nikita Mobile LLC","text":"Arevik Vacharyan, an AI sales agent built by Nikita Mobile LLC, now runs outreach: spotting partners, negotiating terms, and passing strong leads to contracts staff without human input at each step. The Armenian firm reports solid early wins from this AI-driven sales prospecting abroad.","date":"2025-09-16","source":"https://alphanews.am/en/future-is-here-armenian-it-company-introduces-its-new-ai-powered-employee/"},{"kind":"deployment","industry":"Technology & Software","region":"Bulgaria","role":"Software developer","org":"VSG Bulgaria","text":"Every VSG developer now holds a GitHub Copilot licence, the Bulgarian firm's route into AI in software development for authoring code, generating tests and drafting docs. This AI-assisted coding push extends to analysts too, alongside a homegrown Retrieval-Augmented Generation setup for internal knowledge search and an automated tool matching insurance quotes.","date":"2025-09-12","source":"https://vsgbg.com/posts/inside-vsg-how-we-apply-ai-where-it-matters-most"},{"kind":"deployment","industry":"Technology & Software","region":"Argentina","role":"Software developer","org":"Finnegans","text":"Argentine IT firm Finnegans cut development times 29% with Finni, an in-house generative AI assistant built in under a month. Combining multiple language models, the workplace AI tool fields over 1,000 daily queries across all departments: customer service, HR, software development. Company figures since deployment show nearly 40% less non-technical work time.","date":"2025-07-19","source":"https://infoarenales.com/2025/07/19/inteligencia-artificial-empresa-argentina-crea-asistente-para-transformar-trabajo-interno/"},{"kind":"deployment","industry":"Technology & Software","region":"India","role":"Knowledge worker","org":"Wipro","text":"Wipro has automated HR, finance and legal work with over 200 AI agents built alongside major cloud providers, running tasks independently rather than assisting staff, marking a shift in AI deployment in corporate IT services across India. Rishad Premji told shareholders about 87,000 employees have gained role-based training as agentic AI in enterprise operations becomes central to internal workflows and client offerings.","date":"2025-07","source":"https://www.sightsinplus.com/news/industry-news/wipro-rolls-out-200-ai-agents-across-functions-hr-finance-legal/"},{"kind":"regulation","industry":"Technology & Software","region":"Peru","org":"Instituto Nacional de Calidad (Inacal)","text":"NTP-ISO/IEC 42001:2025 gives Peru its first technical standard for AI management systems, set by the National Institute of Quality (Inacal) under the Ministry of Production. Based on ISO/IEC 42001, it guides organisations in building and improving such a system, covering oversight, targets, hazard evaluation and impact review — Peru's new yardstick for artificial intelligence governance.","date":"2025-07-09","source":"https://www.gob.pe/institucion/inacal/noticias/1205864-inacal-aprueba-la-primera-norma-tecnica-peruana-sobre-sistemas-de-gestion-de-inteligencia-artificial"},{"kind":"deployment","industry":"Technology & Software","region":"Italy","role":"B2B customer support staff","org":"NOVOMATIC Italia","text":"NOVOMATIC Italia introduced EASY ASSIST, a WhatsApp AI chatbot for B2B customer support across AWP, Novocash and ADMIRAL Pay. The tool's dropdown menu handles 24/7 queries on change machines, spare parts and services. Built in-house in Rimini, Italy, the AI help desk should link to engines that learn from user interactions.","date":"2025-06-25","source":"https://www.novomatic.it/en/explore-novomatic/press/news/easy-assist-novomatic-italia-introduces-its-first-ai-powered-whatsapp"},{"kind":"deployment","industry":"Technology & Software","region":"Singapore","role":"Merchant-partners and driver-partners","org":"Grab","text":"Grab debuted agentic AI for merchants and drivers across Southeast Asia at its first GrabX showcase. Its GrabMerchant app now hosts a chatbot, AI Merchant Assistant, suggesting tailored moves and automating ad campaigns or menu edits. An AI Driver Companion bundles demand-forecasting route tips with spoken hazard alerts, these AI-powered driver and merchant tools drawing 250,000-plus weekly users and 16,000-plus daily submissions.","date":"2025-04-08","source":"https://www.grab.com/sg/press/others/grab-deploys-agentic-ai-to-empower-merchants-and-driver-partners/"},{"kind":"deployment","industry":"Technology & Software","region":"Guatemala","role":"Accountants, auditors","org":"Ciancoders","text":"Quetzaltenango-based Ciancoders has released FinanzIA, marketed as Guatemala's first AI accounting platform built on automated bookkeeping technology. The software classifies documents, reconciles bank records, generates SAT-compliant ledgers and calculates shadow-declaration tax. Ciancoders claims an 80% cut in processing time and 15 new local tech jobs, unverified figures.","date":"2025-03-21","source":"https://quintopoder.com.gt/2025/03/30/talento-digital-de-quetzaltenango-lanza-la-primera-solucion-de-contabilidad-con-ia/"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Isle of Man","org":"Manx Telecom","text":"52% of managers on the Isle of Man now report using AI at work, according to Manx Telecom's first island-wide AI adoption survey, run by Island Global Research among 640 residents. Across all employed respondents the figure drops to 43%, with heaviest use in IT operations (50%), marketing and sales (46%), and R&D (42%). Two-thirds of users, 65%, say productivity has risen as a result, despite only 15% ever receiving training on the technology, an artificial intelligence uptake gap the study flags as a risk.","date":"2025-02-26","source":"https://www.manxradio.com/news/isle-of-man-news/report-into-isle-of-mans-readiness-to-embrace-artificial-intelligence-highlights-increasing-workplace-presence/"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Global","text":"In 2025, 84% of developers used or planned to use AI tools in development, up from 76% in 2024. 51% of professional developers now use them daily.","date":"2025","source":"https://survey.stackoverflow.co/2025/ai/"},{"kind":"evidence-adoption","industry":"Technology & Software","region":"Global","text":"AI adoption went with higher software delivery throughput but, again, lower stability in Google Cloud's 2025 DORA report. It surveyed nearly 5,000 technology professionals, 90% of whom use AI at work.","date":"2025","source":"https://cloud.google.com/blog/products/ai-machine-learning/announcing-the-2025-dora-report"},{"kind":"evidence-impact","industry":"Technology & Software","region":"Global","text":"Developer trust in AI is falling as adoption rises. In 2025, 46% of developers actively distrusted AI tools' accuracy against 33% who trusted it, and favourable sentiment fell to 60%, from over 70% in 2023 and 2024.","date":"2025","source":"https://survey.stackoverflow.co/2025/ai/"},{"kind":"deployment","industry":"Technology & Software","region":"United States","role":"Software developer","text":"AI now writes about 75 per cent of Google's new code, which human engineers then review and approve, chief executive Sundar Pichai said at Google Cloud Next in April 2026, up from around 50 per cent the previous autumn. The on-record vendor claim rests on a loose definition of 'AI-generated'.","date":"2024","source":"https://blog.google/innovation-and-ai/infrastructure-and-cloud/google-cloud/cloud-next-2026-sundar-pichai/"}]}