{"name":"Applied AI in Jamaica — the record","description":"Every announced initiative, deployment, published result and regulation of applied AI on the record for Jamaica, tagged by kind, industry, region and role, sourced and dated. A slice of the State of Applied AI record, maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI.","source":"https://www.straitsai.institute/state-of-applied-ai/jamaica","partOf":"https://www.straitsai.institute/state-of-applied-ai/evidence.json","attribution":"Industrial Research Unit, Straits Institute for Applied AI","updated":"2026-10-29","facet":{"kind":"country","name":"Jamaica","slug":"jamaica","iso2":"JM","region":"Latin America & Caribbean"},"counts":{"entries":9,"deployments":5,"evidenceImpact":1,"evidenceAdoption":2,"regulation":1,"industries":8,"countries":1,"linked":9},"entries":[{"kind":"deployment","industry":"Marketing & Creative","region":"Jamaica","role":"Market research analyst","org":"Market Research Services Ltd (MRSL)","text":"Market Research Services Ltd (MRSL) launched the All New All Media Survey in Kingston on 1 October 2026, with DatanXzen software handling AI market research automation: data preparation, analysis and flagging duplicate records, mismatches and gaps. This audience measurement adds social-media influencers and content creators beside radio, TV, newspapers and web use; fieldwork grows to six months from six weeks.","date":"2026-10-04","source":"https://jamaica-gleaner.com/article/business/20261004/market-research-media-survey-expands-ai"},{"kind":"evidence-adoption","industry":"Business Operations","region":"Jamaica","org":"Microsoft AI Economy Institute (Global AI Diffusion Report Q2 2026)","text":"AI adoption in Jamaica reached 25.0% of 15-to-64-year-olds by June 2026, 1.0 points above 24.0% in Q1, against 18.8% worldwide. Microsoft's Global AI Diffusion study derives that generative AI use estimate from pooled, anonymised telemetry, corrected for operating-system and device mix, connectivity and headcount.","date":"2026-09-21","source":"https://www.microsoft.com/en-us/research/wp-content/uploads/2026/09/Microsoft-AI-Diffusion-Report-2026-Q2.pdf"},{"kind":"evidence-impact","industry":"Media, Telecom & Entertainment","region":"Jamaica","org":"Digicel","text":"Digicel's AI customer care assistant Ruby has handled 55% of more than 535,000 conversations in Jamaica without a human agent, the telecoms group's 2026 Sustainability Report says. Built on Canadian firm Ada's platform, the virtual assistant takes routine jobs such as bill payment, plan activation and balance checks across voice, web, WhatsApp and the MyDigicel app, supporting care teams without replacing them, says Digicel.","date":"2026-08-21","source":"http://jamaica-gleaner.com/article/business/20260821/digicel-set-roll-out-ai-agent-ruby-across-caribbean-after-jamaica-debut"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Jamaica","role":"Radiologist","org":"Oasis Imaging and MRI Centre","text":"Oasis Imaging and MRI Centre now offers AI-enabled diagnostic imaging in St Andrew, Jamaica, cutting scan durations up to 60 per cent. Radiologists gain sharper diagnoses via MRI, CT, X-ray, ultrasound, mammography and prostate/breast scans, with MRI ready in 24-48 hours, through this AI-driven medical imaging service.","date":"2026-08","source":"https://jamaica-gleaner.com/article/news/20260801/tufton-hails-ai-powered-imaging-centre"},{"kind":"evidence-adoption","industry":"Government & Public Sector","region":"Jamaica","org":"Government of Jamaica","text":"Jamaica backs GAINS (Growing AI Innovation and National Skills Programme) with JMD $545 million for AI skills certification across all 63 constituencies. A six-week AI Mastery Curriculum targets 1,260 HEART/NSTA-certified graduates per cohort, feeding a broader AI skills training effort. St Catherine and St Andrew pilot first, ahead of national rollout.","date":"2026-06-03","source":"https://opm.gov.jm/government-launches-growing-ai-innovation-and-national-skills-programme/"},{"kind":"regulation","industry":"Legal & Professional Services","region":"Jamaica","org":"Supreme Court of Judicature of Jamaica","text":"A ban on machine-drafted affidavits and witness statements now sits alongside mandatory disclosure duties under Practice Direction No. 1 of 2025, Bryan Sykes's new framework for generative AI in courts across Jamaica's Supreme, Revenue, High and Gun Court divisions. Lawyers and litigants who breach these terms face cost orders or contempt findings. Sykes presents the crackdown as reinforcing integrity rather than resisting judicial AI adoption.","date":"2025-10-07","source":"https://www.cnc3.co.tt/jamaica-becomes-regional-pioneer-with-new-rules-governing-ai-use-in-courts/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Jamaica","role":"Legal professional","org":"Ministry of Legal and Constitutional Affairs","text":"Garvey, an AI legal chatbot serving the Ministry of Legal and Constitutional Affairs, helps citizens decode statutes via the Jamaica Legal Information Portal (JLIP). Softengi, a European firm, built this AI-driven legal information access system for US$197,000, financed by the World Bank, pairing gazette notices with simplified wording. The goal: wider public grasp of law.","date":"2025-07-30","source":"https://jis.gov.jm/jamaica-legal-information-portal-launched/"},{"kind":"deployment","industry":"Education & Training","region":"Jamaica","role":"Teacher","org":"Ministry of Education, Skills, Youth and Information","text":"Several Jamaican schools are testing AI exam marking under a new Ministry of Education, Skills, Youth and Information pilot. Dana Morris Dixon said staff now watch scores appear instantly as software grades scripts, a change designed to hand teachers back hours for direct student contact rather than manual scoring.","date":"2025-04-04","source":"https://jis.gov.jm/ai-pilot-in-several-schools-to-mark-papers/"},{"kind":"deployment","industry":"Finance & Insurance","region":"Jamaica","role":"Investment advisor","org":"NCB Capital Markets Limited","text":"An AI investment chatbot named Simone now handles portfolio guidance for clients of Jamaica's NCB Capital Markets Limited over WhatsApp. Behind the scenes sits an AI-powered Risk Profiler and Asset Allocator, posing a brief round of queries to size up someone's appetite for risk before proposing a blend of stocks, fixed income and other instruments. NCB unveiled the system at the Jamaica Stock Exchange's Regional Investments and Capital Markets Conference.","date":"2025-01","source":"https://our.today/ncb-capital-markets-debuts-smart-investment-chatbot-simone/"}]}