{"name":"Applied AI in Indonesia — the record","description":"Every announced initiative, deployment, published result and regulation of applied AI on the record for Indonesia, tagged by kind, industry, region and role, sourced and dated. A slice of the State of Applied AI record, maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI.","source":"https://www.straitsai.institute/state-of-applied-ai/indonesia","partOf":"https://www.straitsai.institute/state-of-applied-ai/evidence.json","attribution":"Industrial Research Unit, Straits Institute for Applied AI","updated":"2026-10-29","facet":{"kind":"country","name":"Indonesia","slug":"indonesia","iso2":"ID","region":"Asia-Pacific"},"counts":{"entries":38,"deployments":26,"evidenceImpact":0,"evidenceAdoption":3,"regulation":9,"industries":11,"countries":1,"linked":38},"entries":[{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Court clerks","org":"Tigaraksa Religious Court","text":"Tigaraksa Religious Court is trialling a paid AI service for clerical work like hearing minutes and case-fact summaries, an example of AI in court administration in Indonesia. Three-to-five-hour jobs now take under an hour, deputy chief M. Yusuf said. Judges keep verdicts and hearing substance under this clerical drafting assistance.","date":"2026-10-25","source":"https://www.satelitnews.com/167657/pengadilan-agama-tigaraksa-uji-coba-penggunaan-ai-ini-batasannya/"},{"kind":"deployment","industry":"Agriculture & Food","region":"Indonesia","role":"Kitchen supervisors","org":"National Nutrition Agency (BGN)","text":"Indonesia's National Nutrition Agency (BGN) is testing AI CCTV food safety monitoring in about 70 kitchens serving MBG meals. Footage from these kitchen compliance cameras feeds a hub where AI spots procedure lapses, from cooking to tray cleaning and worker behaviour, BGN chief Sudaryono said.","date":"2026-10-19","source":"https://www.cnnindonesia.com/ekonomi/20261019181433-92-1417212/bgn-uji-coba-cctv-berbasis-ai-di-70-dapur-mbg"},{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Municipal infrastructure planner","org":"Padang City Government","text":"Indonesia's Padang City Government is testing AI damage mapping after hydrological disasters via Road Infrastructure Rehabilitation and Priority Profiling, a proof of concept facilitated by the Ministry of Creative Economy and Niriksagara. Diskominfo and Bappeda, the city's Communications and Informatics Office and Regional Development Planning Agency, join in, seeking sharper data to rank repairs.","date":"2026-10-07","source":"https://infopublik.id/kategori/bencana/992696/padang-uji-teknologi-ai-untuk-percepat-rehabilitasi-infrastruktur"},{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Legislative drafter","org":"Dewan Perwakilan Rakyat (DPR RI)","text":"Indonesia's House of Representatives (DPR RI) unveiled PILAR Ber-AKSI, pairing the PILAR-AI Parliament framework with the AKSI platform for AI-assisted legislative drafting. AKSI links regulations and provisions; drafters and members keep judgement.","date":"2026-09-30","source":"https://emedia.dpr.go.id/news/2026/10/01/pilar-ber-aksi-inovasi-berbasis-ai-dukung-proses-legislasi"},{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Social welfare officer","org":"Kementerian Dalam Negeri (Ministry of Home Affairs, Indonesia)","text":"Ministry of Home Affairs is widening AI welfare verification from 43 to 258 regencies and cities, minister Tito Karnavian said. Population records are matched with asset data from eight ministries and agencies.","date":"2026-09-30","source":"https://mediaindonesia.com/humaniora/939220/kemendagri-uji-coba-verifikasi-data-bansos-berbasis-ai-ke-258-daerah"},{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Legal analyst","org":"Kementerian Hukum (Ministry of Law)","text":"AI regulatory synchronisation now lets Indonesia's Ministry of Law (Menteri Hukum) scan its entire legal corpus for clashes among hundreds of thousands of statutes and rules in force nationwide. Minister Supratman Andi Agtas said the tool spots duplicate clauses, contradictions and overlapping authorities that no human team could review at that scale. Institut Teknologi Bandung (ITB) is helping the ministry build the underlying AI-assisted legal harmonisation platform.","date":"2026-09-28","source":"https://www.ntvnews.id/news/01120005/menkum-manfaatkan-ai-untuk-sinkronisasi-ratusan-ribu-regulasi"},{"kind":"evidence-adoption","industry":"Government & Public Sector","region":"Indonesia","org":"Mahkamah Agung (Supreme Court of Indonesia) — BSDK, Pusdiklat Teknis Peradilan","text":"Indonesia's Mahkamah Agung summoned 614 judges and officials from four court branches (general, religious, military, administrative) to a BSDK Zoom course, 'Artificial Intelligence: Crime, Ethical Limits and Use in the Courts', on 21 to 25 September 2026. This AI training for judges continues as a second wave online for 631 more people, 10 of them Supreme Court staff and 2 from the Tax Court, on 26 to 30 October 2026.","date":"2026-09-21","source":"https://dandapala.com/article/detail/614-hakim-dan-aparatur-dipanggil-ikuti-pelatihan-kecerdasan-artifisial"},{"kind":"evidence-adoption","industry":"Government & Public Sector","region":"Indonesia","org":"Indonesian National Police (Polri)","text":"Indonesia's National Police (Polri) has given AI training for police to officers from Metro Jaya district commands, delivered with Bina Nusantara University to curb AI-enabled cybercrime. Graduates will pass on police AI skills as trainers in local neighbourhoods.","date":"2026-09-14","source":"https://www.antaranews.com/berita/5740273/polri-perkuat-cegah-kejahatan-ai-lewat-peningkatan-kompetensi-personel"},{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Social assistance officer","org":"Dewan Ekonomi Nasional (DEN)","text":"A national AI government procurement platform is being readied in Indonesia for rollout between October and November 2026, National Economic Council (Dewan Ekonomi Nasional) chairman Luhut Binsar Pandjaitan revealed, with unveiling expected from President Prabowo. Pricing irregularities in state purchasing would be flagged automatically, trimming spending by 20 to 30 per cent, while facial recognition paired with integrated databases pushes social aid targeting accuracy past 90 per cent. Corruption should fall too in this shift toward AI in public administration, since the design strips human involvement out of administrative workflows.","date":"2026-08","source":"https://www.cnnindonesia.com/ekonomi/20260828162729-92-1397485/luhut-pamer-3-keunggulan-ai-pemerintah-yang-bakal-rilis-oktober-2026"},{"kind":"regulation","industry":"Legal & Professional Services","region":"Indonesia","org":"Peradi (Perhimpunan Advokat Indonesia) — National Board (DPN)","text":"Peradi (Perhimpunan Advokat Indonesia) has published a Guideline on the Use of Artificial Intelligence for Advocates, an AI guideline for advocates that chair Ahmad Fikri Assegaf says should boost efficiency without limiting uptake. Sound legal reasoning, ethics and secrecy towards clients stay non-negotiable; Fikri cautioned that putting client files into public chatbots hands clients firm grounds for litigation. The document will also be the yardstick for assessing how a lawyer handled such tools.","date":"2026-08-06","source":"https://www.hukumonline.com/berita/a/peradi-luncurkan-pedoman-ai-bagi-advokat--ingatkan-etika-dan-perlindungan-data-klien-lt6a748379a7427/"},{"kind":"evidence-adoption","industry":"Government & Public Sector","region":"Indonesia","org":"Badan Kepegawaian Negara (BKN)","text":"145 thousand Aparatur Sipil Negara (ASN) staff across Indonesia stand to gain AI training for civil servants through a new alliance linking Badan Kepegawaian Negara (BKN) with Microsoft Indonesia, called GARUDA AI for Microsoft Elevate. Officials sealed the pact on 28 April 2026, spreading sessions from May through July 2026. Ahead of the public rollout, enrolment had already reached 12,551 people spread across six cohorts of AI for Public Impact and one cohort of AI Policy Lab for Leaders, part of a wider push on AI upskilling in government.","date":"2026-06-11","source":"https://www.bkn.go.id/prof-zudan-bkn-microsoft-indonesia-bekerja-sama-latih-145-ribu-asn-hadapi-era-ai-2/"},{"kind":"deployment","industry":"Finance & Insurance","region":"Indonesia","role":"Relationship manager","org":"CIMB Niaga","text":"CIMB Niaga has deployed AI agents for relationship managers, starting with a Relationship Manager AI Agent built with Google Cloud and Artefact as a strategic thought partner for bankers. A Contact Center AI Agent now also partners service teams live during customer calls; the bank's AI Center of Excellence developed both.","date":"2026-04-14","source":"https://www.theasianbanker.com/press-releases/cimb-niaga-partners-with-google-cloud-and-artefact-to-deploy-ai-agents-for-banking-staff-in-indonesia"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Indonesia","role":"Health insurance claims verifier","org":"BPJS Kesehatan","text":"BPJS Kesehatan, which runs Indonesia's national health insurance scheme, has launched four AI services, including SmartClaim JKN, AI claims verification that speeds its verifiers' work. SISCA JKN, a digital avatar, gives Mobile JKN app users information and first responses, while Smart Analytics and Smart Insight turn agency data into material for operational and managerial decisions. IT director Edwin Aristiawan presented the launch.","date":"2026-02-03","source":"https://news.detik.com/berita/d-8338381/optimalkan-layanan-jkn-bpjs-kesehatan-hadirkan-4-inovasi-berbasis-ai"},{"kind":"regulation","industry":"Government & Public Sector","region":"Indonesia","org":"Government of Indonesia","text":"A pair of drafts folded into Presidential Decree 38/2025 (Perpres), inked by President Prabowo on 22 December, now anchors Indonesia AI policy. Guiding ethical standards alongside a tiered risk framework mirroring the EU AI Act make up one text; a National AI Roadmap mapping out 2026-2030 across 10 focus sectors forms the second. Every minister had endorsed the ethics draft by September 2026, awaiting only release, while its companion needed nothing further than the President's approval — part of a broader national push on AI governance and regulation.","date":"2026-01-13","source":"https://www.kompas.id/artikel/en-program-perpres-2026-ditetapkan-dua-rancangan-atur-etika-dan-peta-jalan-ai-nasional"},{"kind":"deployment","industry":"Retail & Consumer","region":"Indonesia","role":"Customer service agent","org":"Kuningan City Mall","text":"Kuningan City Mall now runs Airy, short for AI Robotic Kuningan City, an AI humanoid robot customer service unit at its concierge desk. Built with Indonesian vendors, it directs shoppers to tenants, deals and events, speaking English, Chinese and French. The move backs the mall's push toward a hi-tech venue, an early humanoid robot retail deployment in Indonesia.","date":"2025-12-11","source":"https://www.liputan6.com/lifestyle/read/6234473/mal-kuningan-city-resmi-pekerjakan-airy-robot-humanoid-berteknologi-ai"},{"kind":"deployment","industry":"Business Operations","region":"Indonesia","role":"Customer service agent","org":"TP Indonesia","text":"TP Indonesia (formerly Teleperformance) unveils TP.ai FAB for AI in business operations, fusing generative AI, predictive modelling and analytics under one roof. Live sentiment reads and next-best-action cues steer telesales and collections, while automation absorbs routine tasks. This AI-driven business services push centres people, augmenting rather than substituting them.","date":"2025-12-11","source":"https://www.suara.com/bisnis/2025/12/11/141644/tp-indonesia-luncurkan-tpai-fab-tunjukkan-arah-baru-integrasi-ai-dalam-transformasi-bisnis"},{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Regulatory officer","org":"Badan Pengawas Obat dan Makanan (BPOM)","text":"Indonesia's Food and Drug Supervisory Agency (BPOM) now runs the nation's first AI drug and food licensing system, pairing automated workflows with machine learning and language-processing software wired into the National Data Centre to shrink approval turnaround. A sister tool, PRIMA, gives applicants a 24-hour AI-powered regulatory consultation portal for licensing enquiries.","date":"2025-11-28","source":"https://www.pom.go.id/berita/luncurkan-inovasi-digital-bpom-percepat-birokrasi-dan-perkuat-kemitraan-orang-tua-angkat-umkm"},{"kind":"deployment","industry":"Finance & Insurance","region":"Indonesia","role":"Banking customer service agent","org":"SMBC Indonesia (Jenius)","text":"Jenius, SMBC Indonesia's digital platform, folds AI in digital banking into signup, AI-powered lending decisions and fraud surveillance. Biometric checks confirm new users, an automated engine assesses loans instantly, and device intelligence spots suspicious behaviour, cutting unauthorised-transaction losses over 80%. A chatbot fields 70% of monthly enquiries too.","date":"2025-11-25","source":"https://www.liputan6.com/bisnis/read/6220507/smbc-indonesia-techconnect-2025-transformasi-digital-lewat-kecerdasan-buatan"},{"kind":"deployment","industry":"HR & People","region":"Indonesia","role":"HR professional","org":"IPB University (Institut Pertanian Bogor)","text":"AI talent management has arrived at IPB University, marking Indonesia's first public-campus rollout of a Talent Management System, built on ESQ Corp's TalentDNA platform and unveiled at the IPB Stakeholder Forum in ICE BSD, Tangerang. Hidden aptitude among students, lecturers and staff now surfaces through software rather than manual review, steering placement choices, scholarship awards and recruitment interest from industry partners — an early case of AI-driven talent identification in higher education.","date":"2025-11-08","source":"https://www.esqnews.id/berita/ipb-jadi-kampus-negeri-pertama-di-indonesia-terapkan-manajemen-talenta-berbasis-ai-bekerja-sama-dengan-esq"},{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Civil servant","org":"Kemenko PMK (Coordinating Ministry for Human Development and Culture)","text":"AI in government bureaucracy takes shape at Indonesia's Coordinating Ministry for Human Development and Culture (Kemenko PMK), where staff entered an internal contest and came away with six fresh digital tools for public administration. Document analysis and drafted suggestions arrive via SI-OPTIMA; spending gets tracked through WhatsApp with SAPA AI; budget risks surface early thanks to AURORA. Outbreaks of disease get forecast by OH² (One Health Hub), regulatory questions get answered by PMK Legal Solutions, and nutrition plus stunting figures stream in through Gizi Growly — all born from the ministry's AI Bureaucratic Innovation Month.","date":"2025-11-07","source":"https://www.idntimes.com/news/indonesia/kemenko-pmk-luncurkan-6-inovasi-ai-untuk-birokrasi-yang-lebih-efisien-00-kb4l4-b765lf"},{"kind":"deployment","industry":"Retail & Consumer","region":"Indonesia","role":"Trust and safety officer","org":"Tokopedia","text":"Counterfeit product detection for e-commerce got a 40% drop in illegal listing reports after Tokopedia ran SmartShield AI through a six-month trial, VP of Trust and Safety Dinda Maharani said. Image recognition paired with text analysis lets the system flag fraud patterns across thousands of daily listings and pull fake goods automatically. Indonesia's marketplace now leans on automated fraud-spotting for online retail to keep its platform clean.","date":"2025-11-07","source":"https://wartait.com/tokopedia-gunakan-ai-untuk-deteksi-produk-palsu-di-platformnya/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Immigration officer","org":"Direktorat Jenderal Imigrasi (Immigration Directorate General)","text":"Corridor Gate moves travellers through Soekarno-Hatta Airport in two to three seconds sans passports, Indonesia's fresh AI facial recognition immigration trial. Debuted on returning hajj pilgrims in 2025, the automated border-clearance tool taps the All Indonesia database, now serving passengers with special needs too. Terminals 2 and 3 each host a unit ahead of wider rollout.","date":"2025-10-29","source":"https://timesindonesia.co.id/peristiwa-nasional/562913/imigrasi-soekarnohatta-uji-coba-corridor-gate-teknologi-pemeriksaan-super-cepat-3-detik"},{"kind":"deployment","industry":"Manufacturing, Energy & Resources","region":"Indonesia","role":"Oil and gas operator","org":"Pertamina Hulu Rokan","text":"12,600 wells across 6,400 km2 in Indonesia's Rokan Working Area fall under AI-based well management from Pertamina Hulu Rokan (PHR), a Pertamina unit. Its Digital & Innovation Center (DICE) pushes live data onto 66 screens spanning drilling, output, upkeep and shipping, flagging quick suggestions. This AI oil well monitoring sits inside the OPTIMUS programme, chasing up to USD 46 million in savings by end of 2025.","date":"2025-10-18","source":"https://akurat.co/riil/815606/efisiensi-operasional-sumur-pertamina-mulai-gunakan-kecerdasan-buatan-ai"},{"kind":"deployment","industry":"Agriculture & Food","region":"Indonesia","role":"Agricultural worker","org":"Sang Hyang Seri","text":"One worker now replaces a crew of ten, according to pilot Adam Dalah Agung, since Indonesia's state rice producer Sang Hyang Seri (SHS) began flying XAG P100 Pro units over 15 hectares of paddies. This effort, part of a wider shift toward AI-powered drones for rice farming, lets the machines handle spraying and fertiliser spreading without manual control, sharply cutting the labour once demanded by such tasks. SHS, which farms roughly 5,000 hectares altogether, wants to broaden its use of these autonomous agricultural drones going forward.","date":"2025-09-30","source":"https://www.prnewswire.com/apac/news-releases/xag-drones-drive-a-technological-leap-for-indonesias-rice-farming-302570318.html"},{"kind":"deployment","industry":"Agriculture & Food","region":"Indonesia","role":"Farmer","org":"Pupuk Kujang","text":"A state-owned fertiliser producer in Indonesia, Pupuk Kujang Cikampek, has rolled out an AI farming assistant named Plantastic, an AI agricultural app reachable through WhatsApp to give growers instant guidance. Farmers can pose questions on fertiliser dosing and crop nutrition, or send pictures of ailing plants so the system can diagnose the problem and suggest a remedy. The company's own innovation team built the tool, unveiled at the Festinov 2025 conference.","date":"2025-09-03","source":"https://kbeonline.id/2025/09/03/pupuk-kujang-luncurkan-plantastic-aplikasi-pertanian-berbasis-ai-dengan-konsultasi-24-jam/"},{"kind":"deployment","industry":"Manufacturing, Energy & Resources","region":"Indonesia","role":"Hydroelectric plant operator","org":"PLN Nusantara Power","text":"PLN Nusantara Power, subholding of Indonesia's state-run PLN, deployed Hydrobot, operator assistant applying AI in hydropower. Using natural language processing, live weather, telemetry and predictive models, the hydroelectric AI tool forecasts inflow discharge and dam surface elevation, optimising reservoirs against overflow. Hydrobot won the Gold Stevie Award for Technology Breakthrough of the Year (energy technology).","date":"2025-08-29","source":"https://plnnusantarapower.co.id/media-relation/press-release/pln-nusantara-power-raih-gold-stevie-award-lewat-inovasi-hydrobot"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Indonesia","role":"Doctor","org":"Halodoc","text":"AIDA, Halodoc's AI medical assistant for partner physicians, hit 93% accuracy handling administrative work during its first rollout. A board of medical excellence guided its doctor-first design, freeing clinicians for diagnosis and treatment decisions instead of paperwork. Over 80% using this AI Doctor Assistant reported clear benefits.","date":"2025-08-21","source":"https://www.fortuneidn.com/tech/halodoc-luncurkan-aida-teknologi-ai-pendamping-dokter-di-indonesia-00-4vfn9-t7fjqb"},{"kind":"deployment","industry":"Government & Public Sector","region":"Indonesia","role":"Judge","org":"Mahkamah Agung (Supreme Court of Indonesia)","text":"Judge panel selection for Indonesia's first-level courts now runs through Smart Majelis, a Supreme Court AI judge assignment tool unveiled for the institution's 80th anniversary. Caseload, legal expertise, competence and conflicts of interest feed the automated matching. A 22-office pilot launched the system, building on an earlier automated judicial case matching trial that succeeded at the Supreme Court level in 2023.","date":"2025-08-19","source":"https://www.antaranews.com/berita/5048433/hut-ke-80-ma-luncurkan-smart-majelis-untuk-pengadilan-tingkat-pertama"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Indonesia","role":"Call centre staff / patient services","org":"Primaya Hospital Group","text":"AI hospital chatbot Sasya covers patient queries across all 20 Primaya Hospital Group hospitals in Indonesia, handling appointments, insurance checks and doctor selection. Running on Google infrastructure, this healthcare-bot deployment generated billions of rupiah by October 2025, with referrals driving roughly 30% of web bookings.","date":"2025-08","source":"https://www.hospitalmanagementasia.com/id/tech-innovation/2025-ai-chatbots-gain-ground-in-asias-hospitals-case-study-of-primayas-sasya-chatbot/"},{"kind":"regulation","industry":"Education & Training","region":"Indonesia","org":"UIN Syarif Hidayatullah Jakarta","text":"Rector's Decree No. 127/2025 makes UIN Syarif Hidayatullah Jakarta the first Islamic university in Indonesia with formal rules on generative AI in education, spanning Generative AI and Large Language Models in academic and non-academic activities. Exams stay off-limits unless a faculty sets its own protocol; written work needs clear disclosure of AI contribution. Curriculum design, material prep and reporting remain open to generative AI use in universities.","date":"2025-06-04","source":"https://www.erakini.id/nasional/era-CWbOc/keren--uin-jakarta-jadi-pelopor-kebijakan-penggunaan-ai-di-kampus-islam"},{"kind":"regulation","industry":"Government & Public Sector","region":"Indonesia","org":"Coordinating Ministry for Human Development and Culture (Kemenko PMK)","text":"Indonesia's PMK Coordinating Ministry launched the Gugus Tugas AI Task Force under Minister Pratikno to speed nationwide AI talent development in Indonesia. Rather than delivering programmes itself, it aligns artificial intelligence strategy across ministries spanning health, learning, heritage, family welfare and faith affairs.","date":"2025-06-04","source":"https://nasional.kompas.com/read/2025/06/04/08503681/menko-pmk-bentuk-gugus-tugas-untuk-percepatan-implementasi-ai-di-ri"},{"kind":"regulation","industry":"Finance & Insurance","region":"Indonesia","org":"Otoritas Jasa Keuangan (OJK)","text":"OJK guidance sets minimum standards for AI governance in Indonesian banking, spanning design, testing, rollout, monitoring and audit across the full system lifecycle for banks. Reliability, accountability and human oversight anchor the framework. Non-binding as soft law, it still marks out OJK's supervisory expectations for responsible artificial intelligence deployment in banking.","date":"2025-04-29","source":"https://keuangan.kontan.co.id/news/ojk-matangkan-kebijakan-tata-kelola-ai-perbankan-untuk-perkuat-transformasi-digital"},{"kind":"regulation","industry":"Finance & Insurance","region":"Indonesia","org":"Financial Services Authority (OJK)","text":"OJK's Buku Panduan Tata Kelola Kecerdasan Artifisial Perbankan Indonesia (Artificial Intelligence Governance for Indonesian Banks) sets out supervisory expectations for commercial lenders adopting AI in banking, published on 29 April 2025 by Otoritas Jasa Keuangan. Institutions are expected to form a dedicated AI committee, apply controls across the full model lifecycle, conduct stress testing and validation, and keep humans in the loop for oversight. The document carries no binding force for AI governance for banks, yet OJK treats it as a reference point when examining banks' risk management practices.","date":"2025-04-29","source":"https://regulations.ai/regulations/RAI-ID-NA-BPTKKXX-2025"},{"kind":"deployment","industry":"Manufacturing, Energy & Resources","region":"Indonesia","role":"Production operator","org":"Pegatron","text":"Pegatron's new AI-powered smart factory in Batam, Indonesia runs on a private 5G network and IoT sensors, launched under subsidiary PT Pegaunihan Technology Indonesia on 24 April 2025. Telkomsel equipped the plant with 1,200 SIM cards, letting machines report output and status in real time. The build, blending advanced automation with AI in manufacturing, supports a broader Industry 4.0 push and Pegatron's wider digital transformation goals.","date":"2025-04","source":"https://indonesia.focustaiwan.tw/business/202504245003"},{"kind":"deployment","industry":"Media, Telecom & Entertainment","region":"Indonesia","role":"Network engineer","org":"Indosat Ooredoo Hutchison","text":"Indosat Ooredoo Hutchison's around 14 AI use cases lifted network prediction accuracy from 70-72% to 88%, saving approximately USD 25 million in six months. The Indonesian AI in telecom work, under the AI North Star strategy, covers churn reduction, network optimisation and customer experience. Indosat targets nearly 200 telecom AI use cases.","date":"2025-01-31","source":"https://www.techcircle.in/2025/01/31/building-local-llms-helps-in-preservation-of-cultural-heritage-indosat-s-ceo"},{"kind":"regulation","industry":"Government & Public Sector","region":"Indonesia","org":"Ministry of Communication and Informatics (Kominfo), now Ministry of Communication and Digital (Komdigi)","text":"The Minister of Communication and Informatics issued Ministerial Circular Number 9 of 2023 on the Ethics of Artificial Intelligence, the operative instrument for Indonesia AI regulation. Public and private business actors and electronic system providers must draft and apply in-house AI ethics policies built on inclusivity, humanity and security. As soft law, this AI governance tool carries no sanctions.","date":"2023-12-19","source":"https://jdih.komdigi.go.id/produk_hukum/view/id/883/t/surat%20edaran%20menteri%20komunikasi%20dan%20informatika%20nomor%209%20tahun%202023"},{"kind":"regulation","industry":"Finance & Insurance","region":"Indonesia","org":"Financial Services Authority (OJK)","text":"OJK, Indonesia's financial regulator, released the Guidelines for Responsible and Trustworthy Artificial Intelligence Ethics in the Financial Technology Industry with four fintech associations. Four pillars underpin AI in fintech oversight: beneficial, fair, accountable, transparent, explicable, robust, secure. The non-binding code covers digital lending, payments and insurtech, signalling artificial intelligence oversight in financial technology rather than binding rules.","date":"2023-11-24","source":"https://regulations.ai/regulations/RAI-ID-NA-PKEKBXX-2023"},{"kind":"regulation","industry":"Government & Public Sector","region":"Indonesia","org":"Agency for the Assessment and Application of Technology (BPPT), now part of the National Research and Innovation Agency (BRIN)","text":"BPPT built Stranas KA (Strategi Nasional Kecerdasan Artifisial), Indonesia's 2020-to-2045 blueprint fixing Indonesia AI policy on artificial intelligence. Priority falls on five fields: medicine, government reform, schooling with research, food supply, plus transport and smart cities. Ministries, regional offices, universities and firms answer to one artificial intelligence governance roadmap spanning that quarter-century.","date":"2020-08-10","source":"https://www.antaranews.com/berita/1659426/strategi-nasional-kecerdasan-airtifisial-diluncurkan-pada-hakteknas"}]}