{"name":"Applied AI in Denmark — the record","description":"Every announced initiative, deployment, published result and regulation of applied AI on the record for Denmark, tagged by kind, industry, region and role, sourced and dated. A slice of the State of Applied AI record, maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI.","source":"https://www.straitsai.institute/state-of-applied-ai/denmark","partOf":"https://www.straitsai.institute/state-of-applied-ai/evidence.json","attribution":"Industrial Research Unit, Straits Institute for Applied AI","updated":"2026-10-29","facet":{"kind":"country","name":"Denmark","slug":"denmark","iso2":"DK","region":"Europe"},"nationalStrategy":{"name":"Strategic Approach to Artificial Intelligence"},"counts":{"entries":31,"deployments":18,"evidenceImpact":2,"evidenceAdoption":3,"regulation":8,"industries":10,"countries":1,"linked":31},"entries":[{"kind":"regulation","industry":"Media, Telecom & Entertainment","region":"Denmark","org":"Danish Ministry of Culture (bill L 49)","text":"Culture Minister Zenia Stampe has put bill L 49 before the Folketing, banning lifelike copies of a person's face or voice shared without permission. The Denmark deepfake law amends the Danish Copyright Act, sparing satire, parody, caricature and critiques of power or society. Stampe wants this likeness protection running by early 2027, after a June 2025 political deal.","date":"2026-10-08","source":"https://www.euronews.com/2026/10/08/denmark-introduces-a-bill-protecting-peoples-faces-and-voices-from-deepfakes"},{"kind":"evidence-impact","industry":"HR & People","region":"Denmark","org":"Danmarks Nationalbank","text":"Companies that take up artificial intelligence subsequently recruit fewer people than similar non-users, Danmarks Nationalbank finds in fresh work on AI and employment built from unique Danish records. The pullback falls hardest on younger and better-educated candidates; pay has not moved. Nothing yet points to a fall in national employment, and the central bank expects none soon. Director Signe Krogstrup argued that a flexible labour market and deep digitalisation leave Denmark well placed to gain from the AI jobs effect.","date":"2026-09-16","source":"https://www.nationalbanken.dk/en/news-and-knowledge/press/archive/2026/firms-hire-fewer-people-when-they-start-using-ai-16-09-2026"},{"kind":"deployment","industry":"Education & Training","region":"Denmark","role":"Faculty / staff","org":"University of Copenhagen","text":"The University of Copenhagen earmarked DKK 110 million for a three-year programme from 1 September 2026 bringing a generative university AI assistant, the 'KU AI-assistant', and AI transcription to administration, teaching and research. Shared AI infrastructure and three research AI labs follow, led by Morten Axel Pedersen, its first vice-rector for AI.","date":"2026-08-27","source":"https://via.ritzau.dk/pressemeddelelse/15115214/"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Denmark","role":"Drug researcher","org":"Novo Nordisk","text":"Novo Nordisk and Amazon Web Services have formed a strategic partnership for agentic AI in drug discovery, opening a co-innovation hub at Novo Nordisk's King's Cross site in London to speed the journey from target to first-in-human dosing. AWS tools including Amazon Bedrock and Amazon Bio Discovery will help find targets and design therapies.","date":"2026-08-10","source":"https://www.globenewswire.com/news-release/2026/08/10/3341794/0/en/novo-nordisk-and-aws-enter-strategic-partnership-to-accelerate-drug-discovery-through-ai.html"},{"kind":"deployment","industry":"Legal & Professional Services","region":"Denmark","role":"Lawyers","org":"Kromann Reumert","text":"Kromann Reumert has taken Harvey firmwide, ending trials once security, compliance and Microsoft fit were tested. Lawyers rely on the legal AI platform daily, says chief information officer Jacob Brønnum-Schou, while research, drafting and review workflows scale up. Managing partner Christina Bruun Geertsen championed the move.","date":"2026-02-03","source":"https://www.harvey.ai/blog/kromann-reumert-selects-harvey"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Denmark","role":"Emergency nurse and junior doctor","org":"Region Hovedstaden (now Region Østdanmark)","text":"Hospitals in the Capital Region of Denmark have used an AI fracture detection algorithm on emergency X-rays since January 2026, supporting decisions by junior doctors and treating nurses. It runs at emergency units including Bornholm, Hvidovre, Amager, Frederikssund, Helsingør, Hillerød, Frederiksberg, Bispebjerg and Glostrup, and will cover all of the future Region Østdanmark. The goal is shorter waits and quicker discharge for patients without fractures.","date":"2026-01","source":"https://via.ritzau.dk/pressemeddelelse/14903736/er-den-braekket-patienter-kan-komme-hurtigere-hjem-fra-akutmodtagelsen-med-kunstig-intelligens?publisherId=13562843&lang=da"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Denmark","role":"Emergency department staff","org":"Nordsjællands Hospital","text":"Nordsjællands Hospital's emergency department uses AI patient flow forecasting from Praemostro to project arrivals up to 12 hours ahead, hour by hour, letting staff reallocate resources and adjust staffing before demand peaks using this AI arrival prediction in emergency departments. Denmark's Capital Region Centre for IT and Medical Technology worked with Praemostro on the rollout.","date":"2025-12-08","source":"https://praemostro.com/en/praemostros-forecasting-solution-goes-live-at-nordsjaellands-hospital/"},{"kind":"deployment","industry":"Finance & Insurance","region":"Denmark","role":"Bank advisor","org":"BEC member banks","text":"Salesforce's Agentforce platform now powers AI agents in banking advisory services across BEC's member banks, the shared IT centre for Danish banks. Advisors already lean on a live generative tool to draft customer replies inside online banking, while a second batch of agents, still piloted, works as an on-demand assistant, condensing messages and rendering them in English. This deployment of AI agents for bank advisors covers routine, command-driven tasks rather than open-ended judgement calls.","date":"2025-11-27","source":"https://www.bec.dk/en/becs-member-banks-among-the-first-in-europe-with-ai-agents-from-salesforce/"},{"kind":"deployment","industry":"Media, Telecom & Entertainment","region":"Denmark","role":"Journalist","org":"DR (Danmarks Radio)","text":"DR built Mitvalg, an AI personalised election news tool ranking Danish local stories by relevance for the 2025 municipal and regional elections. Algorithms comb 63 hours of daily P4 radio across nine districts, breaking broadcasts into items labelled by place, topic and subject. Editors verify each piece before it goes live at dr.dk/mitvalg, so this AI-driven local news personalisation stays supervised.","date":"2025-10-29","source":"https://www.dr.dk/presse/presse-koncern/mitvalg-dr-faar-hjaelp-af-ai-til-skraeddersy-lokal-daekning-ved-kommunalvalget"},{"kind":"deployment","industry":"Education & Training","region":"Denmark","role":"Students and teachers","org":"Odense Municipality","text":"Odense Municipality gives every pupil and teacher access to SkoleGPT, an AI tool for schools built for Danish classrooms. Data stays protected during coursework and research, and staff get training on using it in lessons — a full AI tool for pupils rollout, not a trial.","date":"2025-10-27","source":"https://dit-odense.dk/odenseskolerne-slipper-boernene-loes-i-ai-paa-sikker-grund/"},{"kind":"regulation","industry":"Government & Public Sector","region":"Denmark","org":"Digitaliseringsstyrelsen (Danish Agency for Digital Government)","text":"Denmark AI regulation now has a six-part guidance set from the Danish Digital Government Agency, spelling out which artificial intelligence uses the EU AI Act bans outright. One document covers the full list of prohibitions; five companion texts drill into single cases: manipulation causing harm, exploiting vulnerable people, scoring citizens socially, reading emotions automatically. Each companion guide works as a variant entry point into the same banned AI methods.","date":"2025-10-20","source":"https://digst.dk/nyheder/nyhedsarkiv/2025/oktober/vejledning-om-forbudt-ai/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Denmark","role":"Judge and court staff","org":"Danmarks Domstole (Danish Court Administration)","text":"Every employee at Danmarks Domstole received Microsoft Copilot in courts access starting October 2025, though Danish policy on the tool lagged behind. A High Court judge criticised that gap, contending safeguards for this generative AI in courts belonged first, not afterward. The Court Administration confirmed the policy work continued.","date":"2025-10-17","source":"https://radar.dk/artikel/danske-domstole-ruller-ai-ud-trovaerdighed-og-omdoemme-paa-spil"},{"kind":"deployment","industry":"Media, Telecom & Entertainment","region":"Denmark","role":"Journalist","org":"DR (Danmarks Radio)","text":"DR Nyheder reporters can scan 77,000 articles spanning five years by meaning, surfacing 45,395 possible expert voices even without exact wording matches. This AI source archive for journalists swaps out an older keyword-only directory resembling a digital phonebook, using a semantic search tool for finding expert sources built into a Microsoft platform under a formal data processing agreement.","date":"2025-10-09","source":"https://journalisten.dk/nyt-vaerktoej-med-myretuehukommelse-skal-hjaelpe-drs-journalister/"},{"kind":"deployment","industry":"Finance & Insurance","region":"Denmark","role":"Insurance customer service agent","org":"If Skadeforsikring","text":"Denmark's largest insurer opened IfGPT, a generative AI chatbot for insurance customers, to over 200,000 Danish private customers, using if.dk material to handle home, car and travel cover queries. If expects this tool plus TopGPT will jointly resolve beyond 200,000 enquiries yearly, an AI-powered virtual assistant setup spanning both.","date":"2025-10-02","source":"https://www.if.dk/om-if/presserum/presserum?id=nordens-storste-forsikringsselskab-lancerer-ny-ai-losning-til-danske-privatkunder"},{"kind":"deployment","industry":"Retail & Consumer","region":"Denmark","role":"Wine retailer / e-commerce","org":"Kjær & Sommerfeldt","text":"Kjær & Sommerfeldt, Denmark's oldest wine merchant, built an AI wine advisor pairing bottles and answering shopper queries across roughly 2,000 wines with expert-level guidance. It took over a year and up to 20 million Danish kroner, partly spent cleaning the catalogue's underlying data. An early case of AI-driven product recommendation in wine retail.","date":"2025-09","source":"https://it-kanalen.dk/ai-vinraadgiver-hjaelper-tusindvis-af-kunder-hos-danmarks-aeldste-vinhandel/"},{"kind":"evidence-impact","industry":"Finance & Insurance","region":"Denmark","org":"Lunar","text":"85% of incoming customer queries at Lunar now get resolved by its AI customer service tool without human intervention, the Nordic challenger bank's best figure since the AI Support feature debuted in summer 2024. Satisfaction stays high too: 65% of those automated cases got a 4 or 5 out of 5 rating from users. This Denmark-based fintech's overall Trustpilot score, built on over 24,000 reviews, sits at 4.6 — evidence that AI in customer service can scale without hurting scores.","date":"2025-08-21","source":"https://www.lunar.app/en/personal/blog/corporate-news/ai-support-now-resolves-85-of-cases-on-its-own-with-top-ratings-to-match-here-s-how"},{"kind":"evidence-adoption","industry":"Education & Training","region":"Denmark","org":"Ministry of Education (Børne- og Undervisningsministeriet)","text":"More than 10,000 upper secondary students in Denmark now take part in AI in upper secondary teaching under a scheme run by the Ministry of Education, covering 75 schools and 442 classes across the 2025/2026 academic year. Four separate strands examine whether generative AI in classroom teaching changes how pupils write essays, how work gets graded, and how assessment itself functions in Danish, social science and natural sciences. Officials describe it as a deliberate experiment rather than a casual addition to lessons.","date":"2025-08","source":"https://uvm.dk/aktuelt/nyheder/2025/oktober/251028-mere-end-10-000-gymnasieelever-deltager-i-forsoeg/"},{"kind":"deployment","industry":"Legal & Professional Services","region":"Denmark","role":"Lawyer","org":"Plesner","text":"Plesner, a Danish law firm, now ranks among the first in its market to install an AI governance platform law firm use requires, picking GRACE from 2021.AI to oversee generative AI across the business. Every employee learned to apply the tools safely and effectively. Several language models run inside one governed structure, with uptake, per Plesner, fast and broad, supporting responsible generative AI use firm-wide.","date":"2025-05-28","source":"https://2021.ai/news/responsible-ai-is-everyday-practice-at-plesner-with-the-grace-platform-from-2021-ai"},{"kind":"evidence-adoption","industry":"Finance & Insurance","region":"Denmark","org":"Finansforbundet","text":"Eight of nine leading Danish banks now run generative AI in financial services at full scale, per a Finansforbundet poll. Home-grown GPT tools drive this: Danske Bank (DanskeGPT), Sydbank, Saxo Bank and Arbejdernes Landsbank each built separate systems for staff. Client-facing AI adoption in banking lags, though Lunar's assistant resolves 65% of written enquiries unaided.","date":"2025-05-26","source":"https://finansforbundet.dk/dk/nyheder/2025/faa-overblikket-saa-hurtigt-har-chatbots-spredt-sig-i-finans/"},{"kind":"evidence-adoption","industry":"Retail & Consumer","region":"Denmark","org":"Adyen","text":"More than a third of Danish shoppers—35%, per Adyen's 2025 Retail Report spanning 41,000-plus consumers across 28 countries—now turn to AI in retail shopping, a 46% jump on 2024. Younger buyers dominate: Generation Z tops the list at 56% uptake, whereas Generation X posted the biggest climb, rising 54%. Nearly half of Denmark's retailers, 43%, expect to fund AI-driven sales and marketing within the coming 12 months.","date":"2025-05-15","source":"https://www.adyen.com/da_DK/presse-og-medier/danske-forbrugere-ai-shopping"},{"kind":"regulation","industry":"Government & Public Sector","region":"Denmark","org":"Folketinget (Danish Parliament)","text":"Denmark AI regulation now runs through Law No. 467, the Act on Supplementary Provisions to the Regulation on Artificial Intelligence, passed by the Folketing and active from 2 August 2025. Three bodies enforce it: Digitaliseringsstyrelsen (Danish Agency for Digital Government) as lead contact, Datatilsynet (Danish Data Protection Agency) and Domstolsstyrelsen (Danish Court Administration), which inspect firms, demand records and levy fines (bødeforelæg) for breaching the EU AI Act — Denmark's version of EU AI Act enforcement.","date":"2025-05-14","source":"https://regulations.ai/regulations/RAI-DK-NA-SPAILXX-2025"},{"kind":"regulation","industry":"Government & Public Sector","region":"Denmark","org":"Folketinget (Danish Parliament)","text":"Denmark AI regulation now sits with three bodies holding fresh powers to probe firms and levy fines. Law no. 467 hands the Danish Agency for Digital Government, the Danish Data Protection Authority and the Danish Court Administration authority over the EU Artificial Intelligence Act, setting AI Act compliance duties from 2 August 2025.","date":"2025-05-14","source":"https://digst.dk/tilsyn/ai-forordningen/faq-om-ai-forordningen/"},{"kind":"deployment","industry":"Agriculture & Food","region":"Denmark","role":"Supply chain planner","org":"Arla Foods","text":"Arla Foods now runs AI milk supply forecasting across northern Europe, shrinking a multi-day task into hours while boosting precision by 1.4% for output tied to 1.5 million cows. Weather patterns, farmers shifting between milk categories, and each farm's daily volume feed the Danish cooperative's system. This dairy production prediction approach already spans every market Arla operates within Europe.","date":"2025-03-12","source":"https://dairybusinessmea.com/2025/03/12/arla-foods-harnesses-ai-to-predict-milk-supply-with-precision/"},{"kind":"deployment","industry":"Finance & Insurance","region":"Denmark","role":"Insurance claims handler","org":"Tryg","text":"Fault gets settled within minutes, not days, for nine of ten two-vehicle collisions once Tryg, Denmark's biggest insurer, runs its AI model for car damage claims. Built on 42,000 prior disputes and checked against 4,000 more, the automated fault-determination tool still routes thornier disagreements to staff.","date":"2025-03-08","source":"https://www.nyheder.dk/nyheder/vil-have-bugt-med-bilka-buler/2103128"},{"kind":"deployment","industry":"Government & Public Sector","region":"Denmark","role":"Police investigator","org":"Copenhagen Police (Københavns Politi)","text":"Facial recognition AI in policing gets a real trial: Copenhagen Police and the Danish National Police now scan video evidence from criminal probes with this video evidence analysis technology. Object recognition covers all case types; facial matching stays limited to serious crimes like murder and rape. The pilot runs to autumn 2025, aiming to speed up review of large footage volumes.","date":"2025-03-07","source":"https://politi.dk/rigspolitiet/nyhedsliste/politiet-tager-objekt-og-ansigtsgenkendelsesteknologi-i-brug-i-et-pilotforsoeg/2025/03/07"},{"kind":"deployment","industry":"Manufacturing, Energy & Resources","region":"Denmark","role":"Grid operator","org":"Energinet","text":"A new machine learning model now drives AI grid balancing for Energinet, shaving roughly DKK 1 million a week off reserve-capacity spending. Weather forecasts and past records let the system pinpoint exact backup power needs, avoiding costly over-buying. Denmark's state grid operator recovers costs via transmission tariffs, so sharper electricity demand forecasting also eases household bills.","date":"2025-01","source":"https://www.bt.dk/samfund/kunstig-intelligens-kan-give-forbrugerne-lavere-elregninger"},{"kind":"deployment","industry":"Legal & Professional Services","region":"Denmark","role":"Lawyer","org":"Bruun & Hjejle","text":"Danish law firm Bruun & Hjejle now embeds Harvey AI legal work in daily operations, speeding routine tasks, deepening research and untangling dense filings. Partners call this one strand of a deliberate AI strategy for stronger client service, part of a wider push toward AI-assisted document analysis.","date":"2025-01-01","source":"https://bruunhjejle.dk/en/bruun-hjejle-introduces-legal-ai-tool-harvey-1-january-2025"},{"kind":"regulation","industry":"Government & Public Sector","region":"Denmark","org":"Ministry of Digital Government (Digitaliseringsministeriet)","text":"Copenhagen commits DKK 62.5 million through 2027 to Denmark's AI strategy: four projects and three values for trustworthy machine intelligence. These cover a Digital Taskforce for AI, a centre on AI's societal impact, a Danish-language model platform, and open-source Danish text data — Denmark's national AI strategy.","date":"2024-12-02","source":"https://www.digmin.dk/digitalisering/nyheder/nyhedsarkiv/2024/dec/ny-strategisk-indsats-skal-bane-vej-for-kunstig-intelligens-i-danmark"},{"kind":"regulation","industry":"Government & Public Sector","region":"Denmark","org":"Digitaliseringsstyrelsen and Datatilsynet","text":"Free GDPR guidance and AI Act risk classification are now open to Danish firms and public bodies through a sandbox jointly run by the Agency for Digital Government and the Data Protection Authority. This Danish AI regulation effort speeds movement from prototype to deployment, backing safer artificial intelligence adoption nationwide.","date":"2024-03-05","source":"https://www.datatilsynet.dk/presse-og-nyheder/nyhedsarkiv/2024/mar/ny-regulatorisk-sandkasse-for-ai"},{"kind":"regulation","industry":"Government & Public Sector","region":"Denmark","org":"Datatilsynet (Danish Data Protection Authority)","text":"Danish bodies building or rolling out AI systems must satisfy duties set by Datatilsynet: legal basis, informing those affected, and data protection impact assessments — new guidance on AI in public authorities. A companion survey tracked adoption across government nationwide.","date":"2023-10-05","source":"https://www.datatilsynet.dk/presse-og-nyheder/nyhedsarkiv/2023/okt/ny-vejledning-om-offentlige-myndigheders-brug-af-ai-og-kortlaegning-af-ai-paa-tvaers-af-den-offentlige-sektor"},{"kind":"regulation","industry":"Government & Public Sector","region":"Denmark","org":"Ministry of Industry, Business and Financial Affairs (Erhvervsministeriet)","text":"Four goals anchor Denmark's national artificial intelligence strategy: putting people first in AI ethics, building up Danish research capacity, helping companies expand through AI adoption, and pushing public services toward world-class delivery. Six ethical principles and 24 initiatives back the plan, funded with DKK 60 million across 2019 to 2027.","date":"2019-03-14","source":"https://www.em.dk/aktuelt/nyheder/2019/mar/danmark-skal-gaa-forrest-med-ansvarlig-udvikling-og-anvendelse-af-kunstig-intelligens"}]}