{"name":"Applied AI in Chile — the record","description":"Every announced initiative, deployment, published result and regulation of applied AI on the record for Chile, tagged by kind, industry, region and role, sourced and dated. A slice of the State of Applied AI record, maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI.","source":"https://www.straitsai.institute/state-of-applied-ai/chile","partOf":"https://www.straitsai.institute/state-of-applied-ai/evidence.json","attribution":"Industrial Research Unit, Straits Institute for Applied AI","updated":"2026-10-29","facet":{"kind":"country","name":"Chile","slug":"chile","iso2":"CL","region":"Latin America & Caribbean"},"nationalStrategy":{"name":"Política Nacional de Inteligencia Artificial","year":2024},"counts":{"entries":42,"deployments":25,"evidenceImpact":4,"evidenceAdoption":5,"regulation":8,"industries":10,"countries":1,"linked":42},"entries":[{"kind":"regulation","industry":"Government & Public Sector","region":"Chile","org":"Supreme Court of Chile","text":"Chile AI regulation for judges is being written: the Supreme Court is drafting an institutional policy plus an auto acordado covering how court AI tools are built, tested and used. President Gloria Ana Chevesich outlined 13 principles after the XXIX Jornadas de Reflexión, among them human supervision, explainability, transparency and judicial independence. Judges alone decide; software may not weigh proof.","date":"2026-10-26","source":"https://www.emol.com/noticias/Nacional/2026/10/26/1215237/corte-suprema-nueva-revision-licencias.html"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Chile","role":"Radiologist","org":"Servicio de Salud del Reloncaví","text":"From next week, Servicio de Salud del Reloncaví will pilot AI mammography screening support at Llanquihue, Calbuco, Maullín and Chaitén hospitals, a first for any public network in Chile. Software will mark suspicious areas and score how likely each is malignant, so results arrive sooner and referrals to Hospital Puerto Montt are better targeted. Radiologists still diagnose; local technologists are trained for this breast-screening AI.","date":"2026-10-24","source":"https://www.diariodepuertomontt.cl/noticia/actualidad/2026/10/inedito-en-chile-cuatro-hospitales-de-los-lagos-incorporaran-ia-para-detectar-anomalias-en-mamografias"},{"kind":"deployment","industry":"Government & Public Sector","region":"Chile","role":"Wildfire lookout","org":"CONAF and Municipality of Puerto Varas","text":"CONAF and the Municipality of Puerto Varas have mounted three AI wildfire detection cameras on Cerro Philippi in southern Chile, each reaching beyond 25 kilometres, with images sent straight to the CONAF Regional Coordination Centre in Los Lagos. Regional director Fernando Gebhard expects surer first strikes on blazes; mayor Tomás Gárate says early fire alerts now cover the whole commune.","date":"2026-10-20","source":"https://www.conaf.cl/instalan-tres-camaras-de-deteccion-de-incendios-forestales-en-el-cerro-philippi-de-puerto-varas/"},{"kind":"evidence-adoption","industry":"Business Operations","region":"Chile","org":"CENIA and CEPAL (ILIA 2026)","text":"Business AI adoption sits at an estimated 13.5% in Chile, yet the nation tops the 2026 Latin American Artificial Intelligence Index (ILIA) by CENIA and CEPAL across 20 countries for a fourth year. Gaps: 2.1% of regional GPUs, R&D at 0.39% of GDP, no defined budget for the national AI strategy, weak corporate uptake.","date":"2026-10-20","source":"https://www.emol.com/noticias/Nacional/2026/10/20/1214693/indice-latinoamericano-inteligencia-artificial.html"},{"kind":"deployment","industry":"Government & Public Sector","region":"Chile","role":"Firefighter","org":"Cuerpo de Bomberos de La Calera","text":"The Cuerpo de Bomberos de La Calera now runs IronFire from its headquarters tower, AI wildfire detection that reads high-mounted cameras, pinpoints smoke and warns the alarm centre so crews leave sooner. Superintendent Cristian Omar Fernández says the commune is swept through 360 degrees every two seconds. IronFire supplied the AI smoke detection free, without public money; operators keep every dispatch call, and the cameras will move to Cerro La Melonita to watch Quillota province.","date":"2026-10-15","source":"https://g5noticias.cl/2026/10/15/bomberos-de-la-calera-inauguro-su-nuevo-sistema-de-deteccion-temprana-de-incendios-con-inteligencia-artificial/"},{"kind":"evidence-adoption","industry":"Healthcare & Life Sciences","region":"Chile","org":"Pontificia Universidad Católica de Chile (Visión Universitaria UC)","text":"Generative AI for health questions draws 32.9% of adults, using tools such as ChatGPT or Gemini, the WIP Chile 5.0: Google versus Doctor study from Visión Universitaria UC shows; over half have tried one. Despite those AI health queries, doctors stay the most trusted source, and 80% reject deciding on web information alone. Sergio Godoy of the UC Faculty of Communications polled 744 urban adults with Universidad de La Frontera, Universidad Austral and Clínica Alemana de Valdivia.","date":"2026-10-14","source":"https://www.biobiochile.cl/noticias/ciencia-y-tecnologia/pc-e-internet/2026/10/14/3-de-cada-10-chilenos-le-preguntan-a-la-inteligencia-artificial-por-sus-problemas-de-salud.shtml"},{"kind":"evidence-impact","industry":"Government & Public Sector","region":"Chile","org":"Corte de Apelaciones de Santiago","text":"Corte de Apelaciones de Santiago released a Ninth Chamber decision on 6 October carrying a pasted AI drafting prompt, a template for an amparo judgment unrelated to the civil appeal. Substitute rapporteur Felipe Larraín uploaded the working file in error; presiding judge Jenny Book had the text corrected, said the chamber never used the prompt and gave Larraín 24 hours to report. Judicial employees say the Poder Judicial lacks a clear protocol on generative tools in judgment writing.","date":"2026-10-07","source":"https://www.latercera.com/nacional/noticia/escandalo-en-la-corte-de-santiago-presidenta-de-la-sala-pide-informe-a-relator-tras-bochornoso-uso-de-ia-en-resolucion/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Chile","role":"Municipal building-permit reviewer","org":"Municipalidad de Punta Arenas","text":"Punta Arenas is the first Magallanes municipality to adopt Revi, the Chilean Chamber of Construction's AI for building permits, joining 17 councils nationwide. Norman Revi helps Dirección de Obras Municipales reviewers draft observations and verify paperwork, while Clara Revi screens applicants' files beforehand. Mayor Claudio Radonich expects roughly 30% quicker permit approval; CNEP puts the national average at 120 to 126 days.","date":"2026-09-30","source":"https://laprensaaustral.cl/2026/09/30/punta-arenas-incorpora-inteligencia-artificial-para-reducir-en-30-los-tiempos-de-tramitacion-de-permisos-de-edificacion/"},{"kind":"deployment","industry":"Business Operations","region":"Chile","role":"Mining company office staff","org":"Codelco","text":"Chile's Codelco opened 5,500 Microsoft 365 Copilot licences for generative AI at work across divisions and head office, via an MoU with Microsoft. Training, change management, security safeguards and 600 'digital promoters', chosen from 900 sign-ups in three days, back the AI productivity rollout; agents aid procurement, legal and sustainability.","date":"2026-09-24","source":"https://www.codelco.com/en/prensa/2026/codelco-impulsa-el-uso-de-inteligencia-artificial-con-microsoft-365-copilot"},{"kind":"deployment","industry":"Government & Public Sector","region":"Chile","role":"Medical-leave inspector","org":"Superintendencia de Seguridad Social (Suseso)","text":"Chile's Superintendencia de Seguridad Social (Suseso) has rolled out VigIA for medical leave oversight, blending deterministic rules, threshold analysis plus machine learning, flagging odd patterns and warning signs nationwide. Over 200 probes into possible irregularities in sick-leave certificates opened via it during 2026. The Universidad de Chile's Faculty of Physical and Mathematical Sciences (FCFM) co-developed it over 19 months; academic Richard Weber led the prototype consultancy.","date":"2026-09-24","source":"https://uchile.cl/noticias/245087/suseso-lanza-vigia-plataforma-que-apoya-fiscalizacion-de-licencias-medicas0"},{"kind":"deployment","industry":"Government & Public Sector","region":"Chile","role":"Municipal building-permit reviewer","org":"Municipalidad de Los Ángeles","text":"The Municipalidad de Los Ángeles is Biobío's first council on REVI, AI for building permits that backers say trims handling time 30% to 35%. Its Dirección de Obras Municipales staff started using it in September. The Cámara Chilena de la Construcción produced REVI via Google; the city enters a 12-council permit processing network counting Providencia, Maipú, Renca, Viña del Mar and Puerto Montt.","date":"2026-09-24","source":"https://sabes.cl/2026/09/24/cchc-presenta-plataforma-revi-los-angeles-se-convierte-en-la-primera-comuna-del-biobio-en-usar-ia-para-acelerar-permisos-de-construccion"},{"kind":"deployment","industry":"Finance & Insurance","region":"Chile","role":"Small-business owner","org":"Mercado Pago","text":"Mercado Pago, the digital account of Mercado Libre, has brought Mago to Chile — AI in personal banking that settles routine money chores by conversation: spending, transfers, bills, benefits. Speech, typing or a shared photo all serve as input, and nothing executes before the user confirms. Conversational finance totals over two million exchanges, near 224,000 monthly.","date":"2026-09-11","source":"https://portalinnova.cl/mago-llega-a-chile-el-asistente-personal-de-mercado-pago-que-simplifica-el-dia-a-dia-de-personas-y-negocios/"},{"kind":"evidence-impact","industry":"Manufacturing, Energy & Resources","region":"Chile","org":"Codelco","text":"Iván Tobar, corporate maintenance manager at Codelco, Chile's state copper company, told a University of Santiago audience on 8 September AI in copper mining lifted production 40% and mineral recovery over 15% as technology use grew. The report does not identify the operations or period behind the figures, and no independent evaluation is published.","date":"2026-09-09","source":"https://www.elboyaldia.cl/noticia/economia/codelco-alcanzo-un-40-de-mejora-en-la-produccion-gracias-la-incorporacion-de-la-int"},{"kind":"regulation","industry":"Government & Public Sector","region":"Chile","org":"Red de Integridad y Estado Abierto / ECLAC","text":"Chile's Red de Integridad y Estado Abierto and the UN Economic Commission for Latin America and the Caribbean are forming a network for independent public-sector AI oversight. Public institutions will first register the AI systems they run and self-assess against ECLAC's standard, before verification and oversight; the Comptroller General alone keeps audit powers, and algorithmic transparency leads the agenda.","date":"2026-08-31","source":"https://www.linaresenlinea.cl/2026/08/31/nueva-red-impulsara-verificacion-independiente-del-uso-de-inteligencia-artificial-en-organismos-publicos/"},{"kind":"evidence-adoption","industry":"Business Operations","region":"Chile","org":"SONDA","text":"SONDA's Tech Trends study puts some degree of AI adoption among Chilean companies at 88%, up from 16% in its previous edition. Of those, 40% are exploring or piloting, 30% apply it to some processes, 13% treat it as a strategic pillar and 5% have woven it through the whole operation. SONDA Chile general manager Javier Larenas warns of pilots that never scale; 53% have only general AI guidelines, and the sample size is unpublished.","date":"2026-08-24","source":"https://www.gerencia.cl/inteligencia-artificial/estudio-revela-que-la-ia-ya-es-parte-del-88-de-las-empresas-chilenas-pero-se-implementa-sin-una-estrategia-clara/"},{"kind":"evidence-adoption","industry":"Government & Public Sector","region":"Chile","org":"Ministerio de Ciencia, Tecnología, Conocimiento e Innovación","text":"Chile's science ministry has put over 5,000 public officials through AI training via Stack Público and built TAM-GPT, a Latin American language model, with the National Centre for Artificial Intelligence. Six priorities for 2026-2030 target about 100 AI pilots in the state, some one million people trained and reconversion for 100,000 workers.","date":"2026-08-13","source":"https://www.latercera.com/nacional/noticia/ministerio-de-ciencia-fija-seis-ejes-para-2026-2030-y-prepara-nuevo-proyecto-de-ley-de-inteligencia-artificial/"},{"kind":"regulation","industry":"Legal & Professional Services","region":"Chile","org":"Colegio de Abogados de Chile","text":"Chile's Colegio de Abogados now offers guidance on responsible AI use by lawyers, cleared by its General Council on 6 July. Advocates must grasp the tools they adopt, check machine output in person, keep professional judgment to themselves and confirm any citation a system supplies before going to court.","date":"2026-07-24","source":"https://idealex.press/colegio-de-abogados-entrega-guia-para-el-uso-de-inteligencia-artificial/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Chile","role":"Tax call agent","org":"Tesorería General de la República","text":"Chile's Tesorería General de la República put an AI voice agent built with CGS Nexus on tax-query calls during Operación Renta, trained on 50-plus enquiry types. It served over 43,000 people and settled about 60% of calls alone, passing complex cases to staff, the Treasury says; no independent evaluation is published.","date":"2026-07-23","source":"https://www.tvn.cl/exponencial/noticias/agentes-ia-servicio-publico-chile"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Chile","role":"Surgical theatre coordinator","org":"Hospital Biprovincial Quillota Petorca","text":"Hospital Biprovincial Quillota Petorca began SITGEQ, AI surgical management with real-time dashboards, in pre-surgery and, from 27 July, its operating theatres. GesNova Salud's system gathers clinical records, waiting-list status, theatre timetables and patient tests so teams follow each case from surgical request to operation. Hospital director Eduardo Lara Hernández highlights its data analytics and AI; the goals are better theatre use, fewer cancellations and shorter public-network surgical waiting lists. Two of the Viña del Mar Quillota Petorca health service's three high-complexity hospitals now use it.","date":"2026-07-20","source":"https://g5noticias.cl/2026/07/29/hospital-biprovincial-optimiza-capacidad-quirurgica-a-pacientes-a-traves-de-nuevo-sistema-informatico/"},{"kind":"deployment","industry":"Legal & Professional Services","region":"Chile","role":"Lawyers","org":"Barros & Errázuriz","text":"Barros & Errázuriz reports 70% to 80% of its lawyers using AI tools to support their work, close to three years into a generative AI rollout at the law firm. One of South America's first Harvey adopters, the practice has managing partner Cristián Barros sharing lessons from the platform.","date":"2026-07-17","source":"https://www.bye.cl/barros-errazuriz-la-apuesta-temprana-por-la-ia-que-hoy-alcanza-al-80-de-sus-abogados/"},{"kind":"regulation","industry":"Legal & Professional Services","region":"Chile","org":"Corte Suprema de Chile","text":"Chile's Supreme Court suspended a litigating lawyer for one month and fined her 5 UTM over AI-invented citations: her cassation appeal quoted doctrine from non-existent books generated by an AI chatbot. Its Third Chamber found a breach of procedural good faith.","date":"2026-06-03","source":"https://adprensa.cl/corte-suprema-sanciona-a-abogada-por-citas-doctrinales-inexistentes-generadas-por-inteligencia-artificial/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Chile","role":"Product-safety inspector","org":"Superintendencia de Electricidad y Combustibles (SEC)","text":"Chile's electricity and fuels regulator, the SEC, uses AI import inspection to catch uncertified electrical products entering the country sooner. Reading import data, raising alerts and ranking controls by risk, the tools lifted the certified share from 88% to 95% and cut months-long detection times, the regulator says. An SEC AI assistant also answered over 60% of queries during electricity-subsidy applications.","date":"2026-04-17","source":"https://www.cooperativa.cl/noticias/pais/energia/sec-implementa-inteligencia-artificial-para-detectar-productos/2026-04-17/113826.html"},{"kind":"evidence-impact","industry":"Manufacturing, Energy & Resources","region":"Chile","org":"Codelco División El Teniente","text":"Codelco's El Teniente division says AI workplace safety video analytics using 40 cameras has cut risky equipment–people interactions by 90% in monitored mine workshops. Specialists validate its automatic alerts; the system grew gradually from a workshop pilot in early 2024, and no independent evaluation is published.","date":"2026-04-02","source":"https://www.redimin.cl/codelco-el-teniente-reduce-90-conductas-de-riesgo-con-inteligencia-artificial-y-40-camaras-en-faenas"},{"kind":"regulation","industry":"Government & Public Sector","region":"Chile","org":"ChileCompra (Dirección de Compras y Contratación Pública)","text":"Under Directiva de Contratación Pública N° 44/2026, Chile's ChileCompra agency guides public buyers toward safer AI procurement. Acquiring data science and artificial intelligence tools through Mercado Público now requires assessing dangers such as skewed algorithms, poor transparency and cybersecurity gaps, then building multidisciplinary teams, running ethical reviews and embedding audit clauses in contracts — advancing government artificial intelligence contracting.","date":"2026-03-12","source":"https://www.chilecompra.cl/2026/03/chilecompra-actualiza-directiva-para-la-contratacion-de-proyectos-de-ciencia-de-datos-e-inteligencia-artificial/"},{"kind":"evidence-impact","industry":"Legal & Professional Services","region":"Chile","org":"Segundo Juzgado Civil de Concepción","text":"Concepción's Second Civil Court fined a lawyer one UTM, the monthly tax unit, for an AI-assisted brief built on invented case law and bogus grounds, conduct that violated procedural good faith and professional ethics. He blamed a colleague's legal AI misuse and admitted skipping his own review.","date":"2026-02-05","source":"https://www.cnnchile.com/pais/abogado-multado-escrito-jurisprudencia-falsa-ia-concepcion_20260205/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Chile","role":"Customs inspector","org":"Servicio Nacional de Aduanas de Chile","text":"Chile's customs service has started operating an AI cargo scanning truck at the Iquique International Terminal in Tarapacá. The scanner truck is meant to bolster regional checks against drug trafficking and smuggling.","date":"2026-01-13","source":"https://iquiquetv.cl/2026/01/13/entregan-nuevo-camion-escaner-con-ia/"},{"kind":"evidence-adoption","industry":"HR & People","region":"Chile","org":"Deel","text":"Roughly four-fifths of Chilean SMEs (80%) already embed AI in HR processes, a Deel and Criteria study of 300 firms shows. 92% plan broader use, led by attendance monitoring (29%), staff training (27%) and hiring (22%). 64% foresee raising budgets for AI-powered human resources management within 12 months.","date":"2025-12-02","source":"https://mundoenlinea.cl/2025/12/02/deel-cuatro-de-cada-cinco-pymes-chilenas-usan-ia-en-procesos-de-recursos-humanos/"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Chile","role":"Emergency physicians, triage nurses","org":"Hospital del Salvador","text":"Emergency patients at Hospital del Salvador in Santiago will encounter PREMED Sapiens, a new AI pre-consultation emergency care tool from startup Medical Sapiens, now under trial. Upon arrival, the software reads reported symptoms, sorts cases by urgency and spots ones suited to remote telemedicine follow-up, a design meant to shrink queues and stop people walking out before treatment. This AI-based urgency sorting in hospital emergency departments is backed by Chile's Ministry of Health and Corfo through the Juégatela por la Innovación programme.","date":"2025-11-25","source":"https://prosaludchile.cl/hospital-del-salvador-lanza-piloto-basado-en-ia-para-reducir-tiempos-de-espera-y-evitar-abandonos-en-urgencias/"},{"kind":"deployment","industry":"Manufacturing, Energy & Resources","region":"Chile","role":"Factory operator","org":"CMPC","text":"CMPC, the Chilean pulp and paper company, saves 13 minutes per maintenance note with voice recognition, part of a rollout of AI agents in manufacturing across mills in Chile and Brazil for industrial process automation. A linked tool turns two-hour planning reviews into ten minutes; at Santa Fe, production KPIs are watched live, with alerts sent to floor staff via WhatsApp or email.","date":"2025-10-15","source":"https://www.eldinamo.cl/innovacion/2025/10/15/la-apuesta-de-cmpc-por-incorporar-la-ia-en-sus-operaciones/"},{"kind":"deployment","industry":"Agriculture & Food","region":"Chile","role":"Sales representative","org":"Agrosuper","text":"Reaching over 55 thousand small shops, minimarkets and butcheries nationwide, MAI (Modelo de Atención Inteligente) gives Agrosuper's field reps a data-driven answer to an old logistics puzzle: whom to call on next. Chile's largest food producer built the AI in retail sales optimisation engine by cross-referencing billing volume, buying patterns and each outlet's location, then ranking visit priority and frequency for AI-driven sales targeting for small retailers. Coverage and service quality have both climbed since, though only company-reported figures back that claim.","date":"2025-09-11","source":"https://portalinnova.cl/agrosuper-optimiza-sus-ventas-en-canal-tradicional-con-innovadora-herramienta-de-inteligencia-artificial/"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Chile","role":"Neuropediatricians, geneticists","org":"Hospital Carlos Van Buren","text":"Chile counts merely 47 geneticists serving over 19 million residents, prompting Hospital Carlos Van Buren in Valparaíso to trial DIAGEN-IA, an AI platform for paediatric genetic diagnosis built by Universidad Andrés Bello's ITiSB institute toward quicker paediatric genetic disease detection. Symptom entries yield ranked possible conditions with suggested tests. Nicole Nakousi heads the effort alongside neuropediatric staff.","date":"2025-08-29","source":"https://portalredsalud.cl/2025/08/29/proyecto-comenzo-en-el-hospital-carlos-van-buren-de-valparaiso-implementan-plataforma-de-ia-para-agilizar-diagnostico-de-enfermedades-geneticas-en-ninos/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Chile","role":"Prosecutor","org":"Ministerio Público (Chilean Public Prosecutor's Office)","text":"Chile's Public Prosecutor's Office and the University of Chile built Fiscal HeredIA, an AI fugitive capture tool that lifted success rates from 1–3% to 40%. It has scanned nearly 800,000 pages and 3 million-plus audio files. Some 240 prosecutors nationwide now depend on this AI-assisted fugitive tracking.","date":"2025-08-18","source":"https://www.biobiochile.cl/noticias/ciencia-y-tecnologia/moviles-y-apps/2025/08/18/fiscal-heredia-la-ia-que-ayuda-a-fiscales-chilenos-a-buscar-profugos-elevo-un-40-la-tasa-de-captura.shtml"},{"kind":"deployment","industry":"Legal & Professional Services","region":"Chile","role":"Judge, lawyer, legal researcher","org":"Poder Judicial de Chile (Chilean Judicial Branch)","text":"Chile's Judicial Branch switched on an AI-powered legal document search tool, the Jurisprudential Search Engine, unlocking meaning-based lookup across more than 1.5 million rulings instead of keyword matching. An AI legal research tool now filters by court, commune, legal norms, case category and timeframe, pairing alerts with saved queries via Clave Única digital identity login. Ministers Adelita Ravanales and María Cristina Gajardo led the two-and-a-half-year build.","date":"2025-07-08","source":"https://www.diarioelcentro.cl/2025/07/10/nueva-era-digital-en-la-justicia-poder-judicial-lanza-buscador-con-ia-y-15-millones-de-sentencias/"},{"kind":"deployment","industry":"Manufacturing, Energy & Resources","region":"Chile","role":"HR recruiter","org":"Ferrostaal Chile","text":"Ferrostaal's Chile operation now uses AI recruitment for mining through Mila, an agent that screens candidates and sorts CVs for industrial vacancies. Fed on real CV data, it parses applications, spots gaps such as missing attachments and answers candidates straight away. Ferrostaal credits the deployment with a 60% drop in initial CV handling time and a jump of more than 40% in how many profiles reviewers get through each day, pointing to a broader shift toward automated candidate screening in heavy industry.","date":"2025-06-27","source":"https://www.reporteminero.cl/noticia/noticias/2025/06/mila-robot-reclutamiento-industria-minera"},{"kind":"deployment","industry":"HR & People","region":"Chile","role":"HR recruiters, talent acquisition","org":"Apiux","text":"Interview slots now sit in candidates' own hands as Apiux rolls out PoolRecruitIA's avatars for AI in IT recruitment across Chile. Automated note-taking, ATS updates and unbiased scoring trim evaluation time over 80%, pushing manual AI-driven candidate screening out of Apiux's pipeline.","date":"2025-05","source":"https://presslatam.cl/2025/05/consultora-nacional-innova-en-reclutamiento-ti-con-avatares-de-inteligencia-artificial/"},{"kind":"deployment","industry":"Finance & Insurance","region":"Chile","role":"Back office operations staff","org":"Transbank","text":"Eugenia, Transbank's new AI assistant for internal operations, now handles staff questions on time off, brand rules and compliance without waiting for a human reply. The Chilean payments firm built the tool on AWS language models as proof that automation can take hold inside everyday corporate workflows. Sebastián Robles, who leads AI at Transbank, said the goal was giving staff real systems to actually use, not just pilots. That practical rollout of an AI workplace assistant is now held up as a model for other Chilean businesses.","date":"2025-05","source":"https://portalinnova.cl/como-transbank-esta-transformando-sus-procesos-con-ia/"},{"kind":"deployment","industry":"Legal & Professional Services","region":"Chile","role":"Judge, court clerk","org":"Poder Judicial de Chile","text":"Chile's Judicial Branch is bringing AI transcription in labour courts to the Labour Court of Arica, the first labour tribunal nationally to gain the capability, via the Justicia Ágil, Transparente y Automatizada (Justa) project. Minutes from hearings get produced without manual input, trimming paperwork and speeding rulings. Mulchén and Antofagasta ran earlier trials of automated minute-taking, but Arica marks Justa's debut in a labour setting.","date":"2025-05-06","source":"https://www.elmorrocotudo.cl/noticia/sociedad/asi-funcionara-la-ia-que-transformara-la-justicia-laboral-en-arica"},{"kind":"deployment","industry":"Education & Training","region":"Chile","role":"School security staff","org":"Insuco Tiburcio Saavedra / Municipalidad de Temuco","text":"Chile now has its first public liceo running an AI security system: Insuco Tiburcio Saavedra in Temuco, fitted with a metal-detector portal and facial-recognition cameras. Dahua Technology Chile built the setup for the Municipalidad de Temuco after knife-related scares on site pushed officials to act. Trial length: six months, finished late February 2025.","date":"2025-02-28","source":"https://www.cooperativa.cl/noticias/pais/educacion/colegios/insuco-de-temuco-instalo-detector-de-metales-y-reconocimiento-facial/2025-02-28/133433.html"},{"kind":"deployment","industry":"Finance & Insurance","region":"Chile","role":"Marketing professional","org":"Banco Ripley","text":"Lukas launched as Latin America's first AI finfluencer for Banco Ripley, teaching Chilean youth saving, budgeting and credit via social clips. Pedro Juan y Diego and Wise Innovation Studios built the avatar with motion capture and 3D modelling, voiced in colloquial Chilean Spanish. This AI-powered financial influencer format targets younger audiences.","date":"2025-01-10","source":"https://www.biobiochile.cl/noticias/ciencia-y-tecnologia/pc-e-internet/2025/01/10/presentan-a-lukas-primer-influencer-ia-de-latinoamerica-para-promover-educacion-financiera.shtml"},{"kind":"regulation","industry":"Government & Public Sector","region":"Chile","org":"Council for Transparency (Consejo para la Transparencia)","text":"Chile's Council for Transparency (CPLT) issued voluntary guidance on algorithmic transparency in automated decision-making, targeting agencies that run automatic or semi-automatic decision tools, through Resolución Exenta N° 372 on 30 August. A follow-up covering automated decision systems transparency arrived 14 July 2025 to guide implementation.","date":"2024-08-12","source":"https://www.consejotransparencia.cl/consejo-para-la-transparencia-lanza-guia-para-fortalecer-la-transparencia-en-el-uso-de-inteligencia-artificial-en-el-estado/"},{"kind":"regulation","industry":"Government & Public Sector","region":"Chile","org":"Ministry of Science, Technology, Knowledge and Innovation and Ministry Secretariat General of the Presidency","text":"Chile now has non-binding AI in the public sector rules under Oficio Circular N° 711, issued jointly by the Ministry of Science, Technology, Knowledge and Innovation and the Ministry Secretariat General of the Presidency. State bodies building, buying or running artificial intelligence tools are urged toward human-centred design, explainable systems, stronger data protection, and staff training on government use of artificial intelligence. The rules carry no binding force on agencies.","date":"2023-12-11","source":"https://actualidadjuridica.doe.cl/lineamientos-para-el-uso-de-herramientas-de-inteligencia-artificial-en-el-sector-publico/"},{"kind":"regulation","industry":"Retail & Consumer","region":"Chile","org":"National Consumer Service (Servicio Nacional del Consumidor - SERNAC)","text":"SERNAC, Chile's consumer protection agency, addressed AI consumer protection via Resolución Exenta N° 33, guiding businesses on privacy hazards from automated tools used with shoppers. Expectations cover algorithmic disclosure, fair treatment, secure data handling, banned dark patterns, and human review of automated decision-making affecting consumers.","date":"2022-01-18","source":"https://www.sernac.cl/portal/618/w3-article-64740.html"}]}