{"name":"Applied AI in Austria — the record","description":"Every announced initiative, deployment, published result and regulation of applied AI on the record for Austria, tagged by kind, industry, region and role, sourced and dated. A slice of the State of Applied AI record, maintained continuously by the Industrial Research Unit of the Straits Institute for Applied AI.","source":"https://www.straitsai.institute/state-of-applied-ai/austria","partOf":"https://www.straitsai.institute/state-of-applied-ai/evidence.json","attribution":"Industrial Research Unit, Straits Institute for Applied AI","updated":"2026-10-29","facet":{"kind":"country","name":"Austria","slug":"austria","iso2":"AT","region":"Europe"},"nationalStrategy":{"name":"Artificial Intelligence Mission Austria 2030 (AIM AT 2030)","year":2021},"counts":{"entries":30,"deployments":20,"evidenceImpact":0,"evidenceAdoption":2,"regulation":8,"industries":12,"countries":1,"linked":30},"entries":[{"kind":"evidence-adoption","industry":"Strategy & Leadership","region":"Austria","org":"McKinsey & Company with the Industriellenvereinigung (IV) Task Force KI","text":"McKinsey's State of AI in Austria update with the Federation of Austrian Industries' AI task force scores average corporate AI maturity at 36 on a 0-100 scale, against 30 a year before. Answers came from 135 tech and digital chiefs at 54 firms. Seven in ten lack hard metrics showing whether that AI readiness pays off.","date":"2026-10-09","source":"https://www.news.at/wirtschaft/osterreichs-firmen-steigern-ki-reife-aber-nutzen-oft-unklar"},{"kind":"deployment","industry":"Government & Public Sector","region":"Austria","role":"Federal civil servant","org":"Austrian Federal Chancellery (Bundeskanzleramt)","text":"Austria's Federal Chancellery will embed AI for civil servants inside ELAK, the Bund's digital case-file system. Phased rollout of KI im ELAK begins within weeks and ends by late 2026, letting officials query records, condense paperwork and get answers without switching tools. Sovereign LLM-as-a-Service capacity at the Federal Computing Centre (BRZ) hosts this public-sector AI, and GovGPT already reaches around 20,000 federal employees.","date":"2026-09-26","source":"https://www.bundeskanzleramt.gv.at/bundeskanzleramt/nachrichten-der-bundesregierung/2026/09/ki-zieht-in-den-elektronischen-akt-ein.html"},{"kind":"evidence-adoption","industry":"Business Operations","region":"Austria","org":"Tieto Austria and TQS Research & Consulting","text":"Employers stay in the dark: research from Tieto Austria and TQS Research & Consulting puts covert workplace AI adoption at 17% of Austria's workforce, drawn from 795 employed people among 1,000 polled. Company-sanctioned tools alone satisfy only 23% of staff, whereas distrust of outputs and absent policy push 42% to skip AI use at work entirely.","date":"2026-09-09","source":"https://www.presse-nachrichten.de/2026/09/09/schatten-ki-in-oesterreich-jeder-sechste-nutzt-im-job-heimlich-ki-assistenten-42-verzichten-ganz-auf-ki/"},{"kind":"deployment","industry":"Education & Training","region":"Austria","role":"Student","org":"University of Klagenfurt","text":"The University of Klagenfurt is offering every student Academic AI, a free data-protection-compliant AI assistant for students, from the 2026/27 winter semester, for exam preparation, programming, drafting texts and structuring content. The university has no access to students' prompts or chats, and about 30 minutes of basic AI training on Moodle is required before first use.","date":"2026-09-01","source":"https://www.aau.at/en/blog/academic-ai-available-to-students-from-the-winter-semester/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Austria","role":"Civil servant","org":"Austrian Federal Chancellery","text":"Austria's Federal Chancellery has begun rolling out GovGPT, a sovereign AI assistant for civil servants, starting in the Chancellery and moving department by department. Staff draft texts, condense long documents and build searchable knowledge libraries, with queries and uploads processed on Federal Computing Centre infrastructure instead of a public chatbot. The Ministry of Finance followed from 21 July and the consumer protection, care, health, social affairs and labour ministry on 28 July, targeting 180,000-plus federal employees.","date":"2026-07-20","source":"https://www.bundeskanzleramt.gv.at/bundeskanzleramt/nachrichten-der-bundesregierung/2026/07/proell-public-ai-launcht-govgpt-fuer-die-bundesverwaltung.html"},{"kind":"deployment","industry":"Government & Public Sector","region":"Austria","role":"Federal civil servant (case files)","org":"Austrian federal government (State Secretary for Digitalisation)","text":"Austria's State Secretary for Digitalisation, Alexander Pröll, says the federal electronic file system (ELAK) will add AI in the second half of 2026, letting 13,000 staff query whole file collections and get structured AI document summaries instantly. It is among five Public AI initiative applications, alongside KI-SUN, a knowledge assistant already covering 6,000-plus pages of federal training material.","date":"2026-03-19","source":"https://www.ots.at/presseaussendung/OTS_20260319_OTS0089/proell-launcht-public-ai-fuenf-konkrete-ki-anwendungen-fuer-oesterreichs-bundesverwaltung"},{"kind":"deployment","industry":"Finance & Insurance","region":"Austria","role":"Insurance employees","org":"ERGO Versicherung AG in Österreich","text":"All staff at ERGO Versicherung in Österreich now use ERGO GPT, an in-house generative AI insurance tool developed by ERGO Group, after a trial period and required training for early users. The AI insurance assistant helps employees organise information, draft written communications, plan meetings, brainstorm ideas and manage everyday administrative tasks.","date":"2025-12","source":"https://de.linkedin.com/posts/ergo-oesterreich_ki-teamergo-ergooesterreich-activity-7425093680631439360-l_jO"},{"kind":"deployment","industry":"Sales & Commercial","region":"Austria","role":"Real estate agents","org":"Raiffeisen Immobilien NÖ/Wien/Burgenland","text":"Raiffeisen Immobilien NÖ/Wien/Burgenland built Ri.Ki, an AI assistant for estate agents, with iteratec: piloted from summer 2025, tested internally by November. Housed in Microsoft Teams, it fetches live records to answer staff on portfolios, energy certificates and tenancy law — part of a wider shift toward AI-assisted real estate services in Austria.","date":"2025-11-26","source":"https://www.itdbusiness.at/post/wie-ki-den-immobilienvertrieb-transformiert"},{"kind":"deployment","industry":"Media, Telecom & Entertainment","region":"Austria","role":"Subtitling staff","org":"ORF","text":"Deaf viewers in Austria gain AI live subtitling as ORF flips the switch for Bundesland heute regional news and ORF Sport+, streamable via ORF ON or teletext page 777. Roland Weissmann frames this automated captioning debut as answering a long-held demand and a push toward covering 100 percent of all broadcast output.","date":"2025-09-29","source":"https://orf.at/stories/3406273/"},{"kind":"regulation","industry":"Government & Public Sector","region":"Austria","org":"Austrian Federal Administrative Court (BVwG)","text":"AMS has won a GDPR fight over AI in employment services: Austria's Federal Administrative Court ruled AMAS doesn't breach Article 22's automation ban, since staff kept genuine power to overrule its verdicts. A 2020 Data Protection Authority ban on the automated decision-making system in public employment, in force since January 2021, is now void.","date":"2025-09-01","source":"https://www.bvwg.gv.at/Aktuelles/Publikationen-des-BVwG/Ausgew-hlte-Entscheidungen-des-Bundesverwaltungsgerichts/AMS-Algorithmus--verst--t-nicht-gegen-DSGVO.html"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Austria","role":"Nurse","org":"Ordensklinikum Linz","text":"Roughly 50% fewer falls now occur on the acute geriatrics ward at Ordensklinikum Linz Barmherzige Schwestern using AI fall detection in hospital wards built on radar, not cameras. Overhead sensors track patients continuously; an AI module scores danger and alerts nurses' phones the instant it senses odd movement — a camera-free patient monitoring method behind the drop.","date":"2025-08","source":"https://www.tips.at/nachrichten/linz/leben/693474-ordensklinikum-linz-barmherzige-schwestern-neues-radar-system-schuetzt-patienten-vor-stuerzen"},{"kind":"deployment","industry":"Retail & Consumer","region":"Austria","role":"Retail store employees","org":"BIPA","text":"BIPA staff in Austria now use Haidi, an AI assistant built with Google Cloud, rolled out chain-wide after limited trials. REWE Group's drugstore chain deploys this AI store assistant for queries on returns, complaints and workflows in German, English, Turkish and Hungarian. This virtual employee helper expanded once testing succeeded.","date":"2025-08","source":"https://rewe-group.at/en/newsroom/2025/08/bot-haidi-bipa-launches-ai-assistant-for-employees-and-sets-new-standards-in-knowledge-transfer"},{"kind":"deployment","industry":"Finance & Insurance","region":"Austria","role":"Insurance actuaries","org":"ERGO Versicherung AG in Österreich","text":"ERGO Versicherung in Österreich now bases motor costs on WTW's Radar Live, an AI pricing platform for motor insurance and its main engine. Live data feeds algorithms weighing flexible excess and coverage variants per driver — pushing the insurer toward AI-driven premium calculation.","date":"2025-07-10","source":"https://www.firmenpresse.de/pressinfo2184205-ergo-oesterreich-setzt-auf-radar-live-als-zentrale-pricing-plattform.html"},{"kind":"deployment","industry":"Retail & Consumer","region":"Austria","role":"Retail store employees","org":"SPAR Austria","text":"Simbe Robotics' Tally leads Austria's first shelf-scanning robot grocery retail trial for SPAR, scanning a Eurospar in Vienna and Interspar in Eisenstadt three times daily. This autonomous inventory scanning robot flags gaps and emails staff, freeing them for customers over five months.","date":"2025-07-01","source":"https://retail-optimiser.de/en/spar-austria-tests-shelf-gap-detection-with-simbe-robotics/"},{"kind":"deployment","industry":"Government & Public Sector","region":"Austria","role":"Citizen","org":"RTR GmbH / Austrian Federal Government","text":"RTR's KI-Servicestelle built an AI Act chatbot answering public queries on the EU AI Act in German, giving Austria a public AI regulation assistant. It uses retrieval-augmented generation (RAG) to draw answers only from verified sources, including the Act's text. The goal: making the compliance framework understandable for citizens, organisations and companies.","date":"2025-05-23","source":"https://www.bundeskanzleramt.gv.at/bundeskanzleramt/nachrichten-der-bundesregierung/2025/05/regierung-setzt-mit-chatbot-der-ki-servicestelle-auf-informationsvermittlung-verstaendlichkeit-und-zugaenglichkeit.html"},{"kind":"deployment","industry":"Education & Training","region":"Austria","role":"Student","org":"University of Graz","text":"Graz is Austria's first university with an AI chatbot for students, giving all 30,000 enrolled free access to studiGPT. Learners use this AI study assistant to shape schedules, sharpen writing, craft messages and spark ideas. The rollout paired with a new micro-degree, AI and Society, carrying 16 ECTS credits.","date":"2025-05-21","source":"https://www.uni-graz.at/en/news/studigpt-uni-graz-startet-ersten-ki-chatbot-fuer-studierende/"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Austria","role":"Cardiologist","org":"Klinikum Wels-Grieskirchen","text":"Cardiac AI diagnostics arrived at Klinikum Wels-Grieskirchen via new Quantitative Flow Ratio (QFR) software, among Austria's earliest such catheter-lab rollouts. Angiogram images become 3D reconstructions feeding haemodynamic models gauging whether a stenosis meaningfully blocks blood flow, an AI-powered heart diagnostics step sparing patients invasive pressure-wire checks.","date":"2025-05","source":"https://www.klinikum-wegr.at/de/newsroom/aktuellespresse/kuenstliche-intelligenz-im-herzkatheterlabor"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Austria","role":"Radiation oncologist","org":"Vorarlberger Landeskrankenhäuser (LKH Feldkirch)","text":"Prostate cancer patients became the first in Austria to receive AI-assisted adaptive radiotherapy at LKH Feldkirch, delivered through the Elekta Evo linear accelerator's AI-assisted CT scanning capability. The machine reads scans moment to moment, reshaping each session's exposure around that day's body position and shielding surrounding tissue from unneeded dose. The launch establishes Austria's first use of AI-guided radiation therapy.","date":"2025-04-30","source":"https://www.landeskrankenhaus.at/news/neue-ki-unterstuetzte-bestrahlungstechnologie"},{"kind":"deployment","industry":"Agriculture & Food","region":"Austria","role":"Vineyard workers","org":"Stift Klosterneuburg","text":"Vitibot's electric Bakus now tends Stift Klosterneuburg's rows, Austria's debut in AI-assisted viticulture. Lighter and quieter than a tractor, the French-built machine loosens soil, mows grass, trims leaves and clears between vines after dark, easing compaction. A 75kWh charge keeps it running near ten hours, showcasing robotic vineyard management at one of the country's oldest estates.","date":"2025-03-26","source":"https://www.heute.at/s/erster-weinbau-roboter-oesterreichs-nimmt-betrieb-auf-120099257"},{"kind":"deployment","industry":"Marketing & Creative","region":"Austria","role":"Tourism marketing professionals","org":"Österreich Werbung","text":"A multilingual digital guide greets visitors for the Austrian National Tourist Office: its AI tourism avatar, shown at ITB Berlin, fields questions and pitches destinations across Austria. HeyGen and Mixed Reality AI drive it, standing in for staff on routine enquiries. Tourism boards can lease the same AI-driven travel assistant.","date":"2025-03","source":"https://b2b.austria.info/de-at/schwerpunkte/innovation/ai-avatar/"},{"kind":"deployment","industry":"Education & Training","region":"Austria","role":"Academic staff","org":"University of Vienna","text":"University of Vienna's u:ai gives all staff ChatGPT-based tools for chatbot queries, document analysis, drafting, translation and coding help, an AI assistant for higher education within a data-protection-compliant setup excluding submitted content from training. Austrian universities jointly run the AI platform for university staff to share costs.","date":"2025-03-01","source":"https://zid.univie.ac.at/en/it-news/article/frag-doch-uai"},{"kind":"deployment","industry":"Healthcare & Life Sciences","region":"Austria","role":"Radiologist","org":"Wiener Gesundheitsverbund (WIGEV)","text":"AI-enhanced MRI is now live at two Vienna hospitals: Wiener Gesundheitsverbund has fitted Kliniken Donaustadt and Floridsdorf with deep learning reconstruction, trimming acquisition time by as much as 73% and turning a 15-minute knee scan into just 8. Klinik Favoriten and AKH Wien come next.","date":"2025-02","source":"https://gesundheitsverbund.at/praezisere-diagnosen-in-kuerzerer-zeit-dank-ki-einsatz/"},{"kind":"deployment","industry":"Legal & Professional Services","region":"Austria","role":"Corporate lawyers","org":"PHH Rechtsanwält:innen","text":"Firmadigital.at lets founders complete AI GmbH incorporation entirely online, a first for Austria, built by Vienna-based PHH Rechtsanwält:innen with Infinity Vertigo. Users submit data and AI drafts the articles of association, while the platform also handles identity checks, shareholder agreement, notarial deed and commercial register entry remotely. Piloting preceded the rollout of this AI-supported company formation platform.","date":"2025-02","source":"https://phh.at/neu-ki-unterstuetzte-plattform-fuer-online-gesellschaftsgruendung/"},{"kind":"regulation","industry":"Government & Public Sector","region":"Austria","org":"Federal Chancellery (Bundeskanzleramt)","text":"Version 2.0 of the Praxisleitfaden Digitale Verwaltung: KI, Ethik und Recht gives Austria's Federal Chancellery a working reference for AI ethics in public administration, covering how officials should plan, design, procure and deploy AI systems lawfully. New material folds in generative AI, quantum AI and EU AI Act duties, paired with a Checkliste für ethische KI in der Verwaltung 2.0 for practical use. A first edition preceded it in November 2023, before this update to AI in government administration tools.","date":"2024-12","source":"https://oeffentlicherdienst.gv.at/verwaltungsinnovation/digitale-verwaltung/praxisleitfaden-digitale-verwaltung-und-ethik/"},{"kind":"regulation","industry":"Government & Public Sector","region":"Austria","org":"Austrian Federal Government (Federal Chancellery and Federal Ministry for Innovation, Mobility and Infrastructure)","text":"The Federal Government's KI-Umsetzungsplan 2024 sets out 47 Austrian AI policy measures across all twelve federal ministries, extending AIM AT 2030 as an interim report. Eight priority areas include trustworthy AI, resilience and security, climate neutrality, AI literacy, digital administration and governance, favouring short- to medium-term action. This national AI strategy ties each measure to European values and the EU AI Act.","date":"2024-11","source":"https://www.digitalaustria.gv.at/verwaltung/strategien/ki-aim-at-2030.html"},{"kind":"regulation","industry":"Government & Public Sector","region":"Austria","org":"Federal Chancellery (Bundeskanzleramt)","text":"Eight rules now shape AI use federal civil servants must follow in Austria's federal public service, set by the Federal Chancellery's KI-Guidelines. Staff keep oversight and final accountability, treating tools as merely supportive, restricted to data protection-compliant inputs, with generated content flagged openly. Outputs face screening for bias and ethics, and sustainability extends AI tools in public service beyond accuracy.","date":"2024-09-27","source":"https://oeffentlicherdienst.gv.at/verwaltungsinnovation/digitale-verwaltung/ki-guidelines/"},{"kind":"regulation","industry":"Government & Public Sector","region":"Austria","org":"Austrian Data Protection Authority (Datenschutzbehörde, DSB)","text":"Austria's Datenschutzbehörde (DSB) claimed oversight of high-risk AI deployed in policing, courts and electoral processes, marking its debut FAQ on AI data protection compliance. Firms deploying such systems must meet GDPR's lawfulness, transparency, minimisation and accuracy tests, cross-referenced against the EU AI Act. Handling personal data through automated systems now falls under both frameworks simultaneously.","date":"2024-05-02","source":"https://www.dorda.at/news/dsb-veroeffentlicht-erstmals-faq-zu-kuenstliche-intelligenz"},{"kind":"regulation","industry":"Government & Public Sector","region":"Austria","org":"Federal Chancellery of Austria and Federal Ministry of Finance","text":"Eleven experts now sit on Austria's AI Advisory Board (KI-Beirat), formed to steer federal AI policy on technical, ethical and societal grounds. Tasked with shaping the country's AI strategy, the panel also scans global trends for risks and openings facing Austria. RTR provides its back-office support and runs the linked AI Service Desk.","date":"2024-02-28","source":"https://oecd.ai/en/dashboards/policy-initiatives/ai-advisory-board-9943"},{"kind":"regulation","industry":"Government & Public Sector","region":"Austria","org":"Austrian Parliament (Nationalrat)","text":"Austria's Parliament passed a law reshaping AI regulation Austria-wide, amending the KommAustria-Gesetz and Telekommunikationsgesetz 2021. RTR now hosts the KI-Servicestelle (AI Service Desk), a single contact point guiding businesses and citizens through AI rules, while a KI-Beirat panel of eleven specialists advises the federal government on AI's ethical and societal fallout — an AI governance advisory board, not an enforcement body. BGBl. I Nr. 6/2024 carries the text, published 26 February 2024.","date":"2024-01-31","source":"https://www.parlament.gv.at/aktuelles/pk/jahr_2024/pk0069"},{"kind":"regulation","industry":"Government & Public Sector","region":"Austria","org":"Austrian Federal Government (Federal Chancellery and Federal Ministry for Innovation, Mobility and Infrastructure)","text":"Austria's national AI strategy, Artificial Intelligence Mission Austria 2030 (AIM AT 2030), rests on three pillars: trustworthy adoption rooted in European fundamental values, an AI research and innovation hub, and economic competitiveness. Health, climate, industry, education and public administration fall within scope. The document is Austria's central AI policy framework.","date":"2021-09","source":"https://ai-watch.ec.europa.eu/topics/public-sector/public-sector-dimension-ai-national-strategies/austria-public-sector-dimension-ai-strategy_en"}]}